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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Sunday, January 20, 2008 at 8:08 am
Windows XP Annoyances Discussion Forum
Posted by Henry Barnett
(2 messages posted)
I too have had this problem and for several months. New computer, HP media edition
with WXP. The computer freezes or the dreaded blue screen appears. When prompted
by Microsoft I send these crash reports to them and get various reports back with
possible reasons for the crash. These have been: HP Driver error, Loss of memory
in kernel mode, hard disk drive read error, Do not know the casue error etc. I fixed
the HP driver error and am about to change the HDD. I did however notice that a crash
often occured when Norton was doing a complete scan. I installed Avast virus checker
and it found six viruses (that Norton didn't find) during a complete scan that actually
completed. So for the moment Norton is coming off, the HDD will be changed and memory
will be added. I will not yet reformat my HDD as it takes ages to reinstall all the
programs etc. That is the last thing to do. I do not think that it is useful to reformat
every six months as one of you said. Better to use disk defragmentor and run CHKDSK
to check the hard disk. Also using an external Disk Drive to store Documents, photos
and music etc. and doing regular backups ( try - Always Sync) will help.
Computers are too complicated for anyone to be able to pinpoint the cause let alone
give repair instructions. Even Microsoft cant do that!
Go through all the likely causes and eliminate them as I am doing over a period of
time. If and when you finally decide that reformating is the only answer do it. But
as a last resort.
Henry Barnett
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 |  | | |  | re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000' (Henry Barnett: Sun, Jan 20, 2008, 8:08 am) |
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