re: BSOD, win32k.sys
Saturday, February 9, 2008 at 2:41 pm Windows XP Annoyances Discussion Forum
Posted by Joe
(2 messages posted)
I really don't think this is a software issue - I have been troubleshooting this
issue for almost a month and I build computers for a living - have an Asrock 760gx
chipset, 2x512mb ram and I believe I have finally come up with a solution - I get
random blue screen (BSOD) errors constantly (including win32k.sys, ntfs.sys, and
many others) at random and have re-done the cpu heatsink and fan, used Sandra burn-in
test to check the system and during the burn-in it crashes randomly - have narrowed
it down to a temperature issue. If I put a small but powerful fan blowing on the
motherboard it will run fine with no crashes. So I am thinking memory is overheating
because when I run MS mem test it has memory errors without the fan. So it is either
memory or the motherboard chipset that is getting too hot and causing errors. So
anyone with random errors such as this I suggest trying this - I was about to throw
out the motherboard until I tested this theory of overheating memory. I will narrow
it down - the chipset cooler is a heatsink with no fan, so maybe replacing that with
an active cooling fan may help, or adding ram heatsinks, one or the other or both
should solve this once and for all. Note: before adding the fan, when running Sandra
environment monitor all the temps are within normal range while doing the burn-in.
Hopefully this can help others who have been pulling hair out!!! :-) So, first step,
backup your important files, check for viruses & spyware, clean out your fans and
dust - then check memory, power supply and system temperatures (my mainboard temp
averages 26-32 deg c and cpu 28-63 c, (I do recommend the Sandra tools to do a burn-in
test to quickly check because that will stress your computer and if it's going to
crash it will when running this) then do this fan trick and see if that stops the
crashes.
- Written in response to:
- re: BSOD, win32k.sys (Cynthia: Thursday, January 24, 2008 at 3:22 pm)
Responses to this message:
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All messages in this thread [show all]
 |  |  |  |  |  |  |  | re: BSOD, win32k.sys (Joe: Sat, Feb 9, 2008, 2:41 pm) |
 |  |  |  |  |  |  | Confused (Adri1456: Fri, May 14, 2004, 3:29 pm) |
 |  |  |  |  |  |  | Crash (greine12: Tue, Apr 6, 2004, 4:57 pm) |
 |  |  |  |  |  |  |  |  | re: Crash (MadMan: Sat, Apr 10, 2004, 1:19 pm) |
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