I am working on a friend's machine, XP Pro, SP2. I have cleaned it and tuned it and 
run full virus and spyware scans, etc.

1) When I create a desktop shortcut, it does not have a black arrow indicating it 
is a shortcut. Curious? None of the pre-existing desktop shortcuts does either.
2) None of my desktop shortcuts works. Double-clicking does nothing. This includes 
those in the Quick Launch Tray, where single-clicking does nothing. Show Desktop 
works. 
3) I can right click on any desktop shortcut , get the menu, click on Open and that 
works fine.
4) This is a Presario 2100 laptop. I have tried the mousepad and two different USB 
mice.
4) The desktop icons' properties indicate they are shortcuts, and a Find Target takes 
me to the correct place.
5) The user has Admin privileges.
6) As a clue perhaps, or maybe unrelated, the Quick Launch Tray does not reappear 
after a reboot.
7) In Event Viewer, double-clicking on any item does nothing, so I can't even find 
clues there.

Any ideas?

Thanks a lot,

Tom

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