re: Question about 'Resolving Hardware Conflicts'
Tuesday, August 12, 2008 at 12:58 am
Windows XP Annoyances Discussion Forum
Posted by samreay
(4 messages posted)
Hey guys...
Ive also been having a problem with the Win32k.sys 8E stop error, this time whenever
I hit the "New" button in Revit 2009, this is the only time it happens and Im stumped.
First off: It is NOT the ram... entire computer is brand new, hardware has all been
checked, I believe its a driver fault.
Here's the minidump:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bf8ee860, The address that the exception occurred at
Arg3: ad3840ec, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory
at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
win32k!ThreadLockMenuNoModify+8
bf8ee860 80481502 or byte ptr [eax+15h],2
TRAP_FRAME: ad3840ec -- (.trap 0xffffffffad3840ec)
ErrCode = 00000002
eax=000c0364 ebx=bf8eed56 ecx=e2dfbeb0 edx=ad3841a8 esi=000c0364 edi=bc6e15a8
eip=bf8ee860 esp=ad384160 ebp=ad384160 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
win32k!ThreadLockMenuNoModify+0x8:
bf8ee860 80481502 or byte ptr [eax+15h],2 ds:0023:000c0379=??
Resetting default scope
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: Revit.exe
LAST_CONTROL_TRANSFER: from bf8eeccb to bf8ee860
STACK_TEXT:
ad384160 bf8eeccb 000c0364 ad384178 ad3841d4 win32k!ThreadLockMenuNoModify+0x8
ad384184 bf8eedb7 bc6e15a8 24010ece 00000003 win32k!xxxPaintMenuBar+0x25
ad3841b4 804dd98f 00060352 24010ece 00000003 win32k!NtUserPaintMenuBar+0x68
ad3841b4 7c90e4f4 00060352 24010ece 00000003 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012e21c 00000000 00000000 00000000 00000000 0x7c90e4f4
STACK_COMMAND: kb
FOLLOWUP_IP:
win32k!ThreadLockMenuNoModify+8
bf8ee860 80481502 or byte ptr [eax+15h],2
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!ThreadLockMenuNoModify+8
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 48025f2a
FAILURE_BUCKET_ID: 0x8E_win32k!ThreadLockMenuNoModify+8
BUCKET_ID: 0x8E_win32k!ThreadLockMenuNoModify+8
Followup: MachineOwner
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 |  | | |  | re: Question about 'Resolving Hardware Conflicts' (samreay: Tue, Aug 12, 2008, 12:58 am) |
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