re: explorer.exe crash
Sunday, May 3, 2009 at 5:42 pm
Windows XP Annoyances Discussion Forum
Posted by Michael Ross
(5 messages posted)
Thanks Jacob6601 (and all the others)! I will try these steps and let you know what
happens....
On Saturday, May 2, 2009 at 2:40 am, Jacob6601 wrote:
>Other things to try (after "chkdsk C: /f"). Test after each.
>
>1. Run "chkdsk C: /r" for a full surface scan. This will take a very long time.
>
>2. Download a drive diagnostic from the drive manufacturer and run it.
>
>3. Run a memory test. It is best to repeat (as needed) for at least a few hours.
>memtest86 = http://www.memtest86.com/
>Simmtester = http://www.simmtester.com/page/products/doc/download_fp.asp
>
>4. Run msconfig and disable all startup items. Test for awhile and then enable a
>few at a time if it is fixed with a clean boot.
>msconfig = http://support.microsoft.com/kb/310560/en-us
>
>5. Run "Sfc /Scannow". You may need your XP CD.
>System File Checker (Sfc /Scannow) = http://support.microsoft.com/kb/310747/en-us
>
>6. Check (disable) the Shell extensions as shown here:
>Shell extensions = http://www.notsosoftware.com/Fixing_Windows_Explorer_Crashes.asp
>
>7. Re-install your video card drivers.
>
>8. It may be a bad multi-media file. Check this thread:
>http://www.annoyances.org/exec/forum/winxp/1240808904
- Written in response to:
- re: explorer.exe crash (Jacob6601: Saturday, May 2, 2009 at 2:40 am)
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