re: System randomly shuts down and restarts
Sunday, May 24, 2009 at 7:47 am
Windows XP Annoyances Discussion Forum
Posted by Lynn
(30 messages posted)
Okay, here's what I've done this week:
Memtest86+ - memory is fine.
SeaTools for Windows - all tests passed but Long Drive Self Test - says failed.
(However, it was pointed out to me that this test can be inaccurate because Windows
is running in the background.) So I downloaded SeaTools DOS and burned to CD. Can
NOT get it to work. Boot to CD, Accept/Do Not Accept screen comes up. Will not
let me reply. I've unplugged my USB keyboard and mouse and plugged in PS ones.
Up/Down arrows do not work either. Any thoughts?
Been keeping track of when shutdowns occur and checking the Event Viewer. It never
says "error", just "information". Something I notice has been pretty consistent
is the couple of programs running: gusvc, QBCF Monitor, Intuit Update. The only
shutdowns I've had this week were 3 right in a row on Monday, then none until Saturday.
Another 3 then.
gusvc message:
The description for Event ID ( 0 ) in Source ( gusvc ) cannot be found. The local
computer may not have the necessary registry information or message DLL files to
display messages from a remote computer. You may be able to use the /AUXSOURCE= flag
to retrieve this description; see Help and Support for details. The following information
is part of the event: Service stopped.
Intuit Message:
Service started successfully.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
QBCF Monitor Message:
Service started successfully.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I'd say I've "usually" got Thunderbird running when it shuts down...but not always.
Open for suggestions!
Thanks!
Lynn
On Sunday, May 17, 2009 at 10:13 pm, Jacob6601 wrote:
>Pleae do not go into the power supply. That can be dangerous.
>
>Check the manufacturers site for a bootable diagnostic cd. Run a complete system
>test.
>
>Go to the link to Disable the Automatic Restart on System Failure. Post back the
>error message (if any) verbatim. http://pcsupport.about.com/.../disautorestart.htm
>
>IMPORTANT: Test in safe mode whenever possible and keep the unit working -- Memtest,
>copy alot of files, play a large game, etc. Does it fail?
>
>Double click the error entries (after re-boot) in the log and then highlight and
>copy (CTRL-C) the description for posting here. Note the time of shut down and the
>time of the errors.
>
>Document what you are running whenever it happens and post back.
>
>Run Memtest over and over and over ...
|
All messages in this thread [show all]
 | | |  | | |  | re: System randomly shuts down and restarts (Lynn: Sun, May 24, 2009, 7:47 am) |
| |
| |
| |
Return to the Windows XP Discussion Forum
|
|
