Try the HP print diagnostic utility: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01072463&tmp_track_link=ot_recdoc/c00968007/en_us/c01072463/loc:3&lc=en&dlc=en&cc=us&lang=en&product=1128296
There are presently no replies to this message.