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Question XP upgrade error message
Showing all messages in thread #1006014898 Windows XP Annoyances Discussion Forum
The following are all of the messages in this thread (16 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Question XP upgrade error message
Saturday, November 17, 2001 at 8:34 am Posted by Keith
(2 messages posted)
Despite numerous attempts to install XP upgrade from W98SE it has either hung on
commencing setup or produced the following message shortly after commencing setup
“an unexpected error (0) occurred at line 1768 in d:\xpclient\base\boot\setup\arcdisp.c.”
This is followed by the instruction to press any key to continue but this just reboots
the PC and eventually takes you back to the above error message. Unable to find "arcdisp"
anywhere on the system.
Discussed with Microsoft support who suggested flashing the bios and removing all
non essential hardware. Tried that but to no avail and Microsoft have now lost interest
or have no answer.
Has anyone out there seen a similar error message or could suggest possible ways
forward
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Saturday, November 17, 2001 at 5:43 pm Posted by Kakzozi
(2 messages posted)
I had a similar problem. Mine turned out to be the RAM. I had PC100 and PC133 mixed
together. Win98 didnt care about that, and normally what happens is that the 133
RAM operates at the 100 RAM chip speed.
After trying for 2 days I went away for the weeked. I came back, full of energy ready
to install this sucker (not to mention I had to reformat, about 5 times, thinking
that the problem lied elsewhere). Then I finally got the hint, and a half-ass Microsoft
Knowledge Base article gave me the half-ass hint I needed, not a real one, just a
partial one, in order for me to figure out the rest of it.
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Monday, November 19, 2001 at 12:35 am Posted by barry
(1 messages posted)
I have the same error, but it's not the memory. I don't know what it is, but I am
stuck.
B
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Saturday, December 29, 2001 at 7:16 am Posted by chris
(1 messages posted)
hi,
i have the same problem.
have you found the problem?
chris
On Saturday, November 17, 2001 at 8:34 am, Keith wrote:
>
>
>Despite numerous attempts to install XP upgrade from W98SE it has either hung on
>commencing setup or produced the following message shortly after commencing setup
>“an unexpected error (0) occurred at line 1768 in d:\xpclient\base\boot\setup\arcdisp.c.”
>This is followed by the instruction to press any key to continue but this just reboots
>the PC and eventually takes you back to the above error message. Unable to find
"arcdisp"
>anywhere on the system.
>Discussed with Microsoft support who suggested flashing the bios and removing all
>non essential hardware. Tried that but to no avail and Microsoft have now lost interest
>or have no answer.
>Has anyone out there seen a similar error message or could suggest possible ways
>forward
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Friday, January 4, 2002 at 8:20 pm Posted by Curtis Newton
(1 messages posted)
I had the exact same problem.
Disabling APCI helped, but that got me to my next error (ntkernel error).....mine
was a bad memory module.
Hope this helps.
Curt
On Saturday, November 17, 2001 at 8:34 am, Keith wrote:
>
>
>Despite numerous attempts to install XP upgrade from W98SE it has either hung on
>commencing setup or produced the following message shortly after commencing setup
>“an unexpected error (0) occurred at line 1768 in d:\xpclient\base\boot\setup\arcdisp.c.”
>This is followed by the instruction to press any key to continue but this just reboots
>the PC and eventually takes you back to the above error message. Unable to find
"arcdisp"
>anywhere on the system.
>Discussed with Microsoft support who suggested flashing the bios and removing all
>non essential hardware. Tried that but to no avail and Microsoft have now lost interest
>or have no answer.
>Has anyone out there seen a similar error message or could suggest possible ways
>forward
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Sunday, January 6, 2002 at 12:19 pm Posted by Nelson
(1 messages posted)
I haven't checked my RAM yet but it's probably that. The problem definitely isn't
with WinXP (at least in my case). I was running Linux RedHat 7.0 fine for a while
on my computer and then it stopped booting. I kept getting an error when loading
the kernel. I thought some file had gotten corrupt or something so I tried reinstalling,
but I got the same error during installation. I tried Caldera, SuSE, Debian and
had similar problems. I then tried WinXP and got the error in arcdisp.c.
The summary is, in my case the problem wasn't WinXP but also several distributions
of Linux so the problem is probably RAM (I haven't tried that yet).
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Sunday, January 6, 2002 at 9:26 pm Posted by Joe
(5 messages posted)
For that error, It was bad memory for me(I had a 64m stick that was registering as
32).
I was trying to upgrade through windows. Inside window, it told me that it was a
conflict between my video card and my motherboard. I tried various video cards and
the MB is a gigabyte 7-xi. I had upgraded drivers and flashed bios to no avail.
On Sunday, January 6, 2002 at 12:19 pm, Nelson wrote:
>I haven't checked my RAM yet but it's probably that. The problem definitely isn't
>with WinXP (at least in my case). I was running Linux RedHat 7.0 fine for a while
>on my computer and then it stopped booting. I kept getting an error when loading
>the kernel. I thought some file had gotten corrupt or something so I tried reinstalling,
>but I got the same error during installation. I tried Caldera, SuSE, Debian and
>had similar problems. I then tried WinXP and got the error in arcdisp.c.
>
>The summary is, in my case the problem wasn't WinXP but also several distributions
>of Linux so the problem is probably RAM (I haven't tried that yet).
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Thursday, January 10, 2002 at 6:27 am Posted by jonathan Reed
(4 messages posted)
For windows XP install error message unexpected error in xpclient\base\boot\setup\arcdisp.c
I have just read the reply, and changed my single (128 meg) PC100 stick of ram for
a single (128 meg) PC133 stick and it immediatly solved the issue. Thanks guys.
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Saturday, January 18, 2003 at 4:17 pm Posted by John Buckley
(1 messages posted)
I keep getting the same response you did, and right now it looks like RAM. They
say one of the modules is bad. But I've removed the stick of memory and put it in
the second slot, and the same erroe message is displayed. Are both of my slots bad.
I have a 133chip speed. How do you figure out if it is operating at 100chip speed,
and how do you fix it. This error is driving me nuts.
Thanks, John
On Saturday, November 17, 2001 at 5:43 pm, Kakzozi wrote:
>I had a similar problem. Mine turned out to be the RAM. I had PC100 and PC133 mixed
>together. Win98 didnt care about that, and normally what happens is that the 133
>RAM operates at the 100 RAM chip speed.
>After trying for 2 days I went away for the weeked. I came back, full of energy
ready
>to install this sucker (not to mention I had to reformat, about 5 times, thinking
>that the problem lied elsewhere). Then I finally got the hint, and a half-ass Microsoft
>Knowledge Base article gave me the half-ass hint I needed, not a real one, just
a
>partial one, in order for me to figure out the rest of it.
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Friday, February 7, 2003 at 12:51 am Posted by Billy
(5 messages posted)
You know it is typical for a Ms OS to be so picky, why say error message ..... etc
and just say you memory is bad, I had this problem too and low and behold , memory
was the cause. Nice to there is hope after microsoft, p.s. I called thier help centre
who told me that the error message was undocumented. YES whatever.
Thanks
Billy
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Sunday, February 16, 2003 at 5:44 am Posted by Tom
(1 messages posted)
I had same error trying to do a clean intall booting from cd. found this fourm and
saw memory problems.
All my stuff here brand new, so I thought how could it be new memory? But sure enough,
I removed the 2 sticks of 512mb ddr and put in a different 512mb stick and no more
error. now to figure out why memory causing problems, but atleast the error gone
and have this problem pinpointed. Thanks for posting here, saved me some time from
doing process of elimination. Tom
On Friday, February 7, 2003 at 12:51 am, Billy wrote:
>You know it is typical for a Ms OS to be so picky, why say error message ..... etc
>and just say you memory is bad, I had this problem too and low and behold , memory
>was the cause. Nice to there is hope after microsoft, p.s. I called thier help centre
>who told me that the error message was undocumented. YES whatever.
>
>Thanks
>
>Billy
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Monday, February 17, 2003 at 3:53 am Posted by Billy
(5 messages posted)
Hey Tom,
I looked a bit further into it I found the problem to be the memory spec e.g I was
using pc100 when I found the problem and changed to pc133 and it worked beutifully
I do however not know if this was related or if it was just the way I followed it
through. Perhaps you can have a look and see if your memory is the the same.
Billy
On Sunday, February 16, 2003 at 5:44 am, Tom wrote:
>I had same error trying to do a clean intall booting from cd. found this fourm and
>saw memory problems.
>All my stuff here brand new, so I thought how could it be new memory? But sure enough,
>I removed the 2 sticks of 512mb ddr and put in a different 512mb stick and no more
>error. now to figure out why memory causing problems, but atleast the error gone
>and have this problem pinpointed. Thanks for posting here, saved me some time from
>doing process of elimination. Tom
>
>
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Tuesday, February 18, 2003 at 3:36 pm Posted by Daniel
(1 messages posted)
Reply to
On Monday, February 17, 2003 at 3:53 am, Billy
I had actual the same error message while trying to install XP. I solved it by taking
the memory out and putting it back into the motherboard. I don't know why it worked
but it may save you some money buying new RAM.
Dan
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Saturday, April 5, 2003 at 7:46 am Posted by livingdead
(3 messages posted)
This error can also be cause by messing with the memory tmiings in the BIOS.
Clear your BIOS or set it to default settings or optimal settings and reboot. Walaah!
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Saturday, November 13, 2004 at 9:52 pm Posted by dan
(1 messages posted)
i removed and repalced the memory ( DDR 256 MB, PC 2100--- Repalced with DDR 256,
PC 2700 ) and that fixed the problem, check the manufacturers specs AND IT IS ALL
IN THE MEMORY
On Saturday, November 17, 2001 at 8:34 am, Keith wrote:
>
>
>Despite numerous attempts to install XP upgrade from W98SE it has either hung on
>commencing setup or produced the following message shortly after commencing setup
>“an unexpected error (0) occurred at line 1768 in d:\xpclient\base\boot\setup\arcdisp.c.”
>This is followed by the instruction to press any key to continue but this just reboots
>the PC and eventually takes you back to the above error message. Unable to find
"arcdisp"
>anywhere on the system.
>Discussed with Microsoft support who suggested flashing the bios and removing all
>non essential hardware. Tried that but to no avail and Microsoft have now lost interest
>or have no answer.
>Has anyone out there seen a similar error message or could suggest possible ways
>forward
[Reply or follow-up to this message]
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re: Question XP upgrade error message
Sunday, July 24, 2011 at 7:15 am Posted by christopher leach
(1 messages posted)
yes i had this issue and decided to try what you guys suggested about the ram.
it was definitely the ram.
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