I have a big problem, my burner and my dvd rom drive don't work......I mean they 
are in the computer, but it says that is isn't installed....When ever I start up 
my computer it detects new hardware, but how can I install new hardware when it asks 
me to put in my windows ep cd, but my dvd rom drive isn't installed yet. So it can't 
read the cd to install the burner. Someone please help me?

[Reply or follow-up to this message]

Did you use windows update first?,I encountered this after installing updates.If not then try installing updates, also check M.S. hardware compatibility list.

[Reply or follow-up to this message]

On Wednesday, December 19, 2001 at 3:56 pm, Jock wrote:
>
>
>Did you use windows update first?,I encountered this after installing updates.If 
>not then try installing updates,
>also check M.S. hardware compatibility list.


I tried the windows update before and it didn't work I also tried it right now. I 
tried installing updates and i brought up 2 updates that I didn't need like "Euro 
Conversation Tool" and "Via technologies Inc. sound" It didn't update anything for 
my dvd rom nor my burner. Also where is "M.S. hardware compatibility list".
Thank you for responding to my question in the first place. 

[Reply or follow-up to this message]

Do what Jock said. Also, if you bought the computer pre-made, try going to the website of the company you bought the computer from. Most likely they'll have drivers for them. If you built the computer yourself, you should know what kind of cd-rom/burner you have, go to the manufactures site, and download the drivers for them.


On Wednesday, December 19, 2001 at 1:05 pm, Bobby wrote:

>I have a big problem, my burner and my dvd rom drive don't work......I mean they 
>are in the computer, but it says that is isn't installed....When ever I start up 
>my computer it detects new hardware, but how can I install new hardware when it 
asks 
>me to put in my windows ep cd, but my dvd rom drive isn't installed yet. So it can't 
>read the cd to install the burner. Someone please help me?

[Reply or follow-up to this message]

unhook the burner from power and ide controller restart and let system detect dvd if you need to install drivers for dvd(meaning xp cd doesnt have one for it) have the driver on a floppy and choose have disk in new hardware wizard and point it towards floppy drive then you can rehook up burner and install its driver from the cdrom(if and only if it is xp compatible )


On Wednesday, December 19, 2001 at 3:56 pm, Jock wrote:
>
>
>Did you use windows update first?,I encountered this after installing updates.If
>not then try installing updates,
>also check M.S. hardware compatibility list.

[Reply or follow-up to this message]

I am upset about this, because I have the same problem.


On Wednesday, December 19, 2001 at 5:15 pm, Elan Shudnow wrote:
>Do what Jock said. Also, if you bought the computer pre-made, try going to the website
>of the company you bought the computer from. Most likely they'll have drivers for
>them. If you built the computer yourself, you should know what kind of cd-rom/burner
>you have, go to the manufactures site, and download the drivers for them.
>

[Reply or follow-up to this message]

I had this probblem and it turned out to be a virus - I had to reformat my hard drive. -gh


On Monday, April 29, 2002 at 11:37 am, Yadira wrote:
>I am upset about this, because I have the same problem.
>

[Reply or follow-up to this message]

My DVD - ROM, CD-RW doesn't work, when I put CD in the driver it does try to get beasy at the begining and keep it that way it only blinking cd sing with curser never show anything going further process, what ever Itry. Please help.


On Wednesday, December 19, 2001 at 1:05 pm, Bobby wrote:

>I have a big problem, my burner and my dvd rom drive don't work......I mean they 
>are in the computer, but it says that is isn't installed....When ever I start up 
>my computer it detects new hardware, but how can I install new hardware when it 
asks 
>me to put in my windows ep cd, but my dvd rom drive isn't installed yet. So it can't 
>read the cd to install the burner. Someone please help me?

[Reply or follow-up to this message]

Take out your HDD, take your cd's over to a friends place. Whack the HDD in his/her PC copy cds/drivers to the harddrive. 15 minutes work. Not a hard task a little bit of effort. Problem occurs usually with kodak and teac scsi drives.


On Monday, April 29, 2002 at 11:37 am, Yadira wrote:
>I am upset about this, because I have the same problem.
>

[Reply or follow-up to this message]

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