hello, i don't know if this is the right place to post but if anyone could help, 
thanks

when i try to do windows update.. i'll click "install now" and it'll go through the 
process of updating.. two things happen
1) some of the updates a box will pop up and says something to the effect of "this 
software will not be installed"
2) after it's all said and done... NONE of the files have been installed.. they are 
all in red on the windows update page...

also, when i try to install service pack 1, it says something is wrong with the update.inf 
file and to turn on cryptographic service.. so i do... but it still doesn't work.. 
can anyone help pls? thanks!

[Reply or follow-up to this message]

I have been having the same problem :P


On Saturday, September 21, 2002 at 1:58 am, mahman wrote:

>hello, i don't know if this is the right place to post but if anyone could help, 
>thanks
>
>when i try to do windows update.. i'll click "install now" and it'll go through 
the 
>process of updating.. two things happen
>1) some of the updates a box will pop up and says something to the effect of "this 
>software will not be installed"
>2) after it's all said and done... NONE of the files have been installed.. they 
are 
>all in red on the windows update page...
>
>also, when i try to install service pack 1, it says something is wrong with the 
update.inf 
>file and to turn on cryptographic service.. so i do... but it still doesn't work.. 
>can anyone help pls? thanks!

[Reply or follow-up to this message]

> Anyone know the answer to this. I get the following
> message when I try to install service pack 1: Service
> Pack 1 errror.   Setup could not verify the integrity of
> the file Update.inf.   Make sure the cryptographic
> service is running on this computer.
>
> I checked and the CSP is working.

Hi

You need to delete (or rename) the %SystemRoot%\System32\CatRoot2 folder or it
contents (but *not* CatRoot). You do this delete with e.g. Windows Explorer.
%SystemRoot% is usually C:\Windows so that means that you should delete the
directory (folder) C:\Windows\System32\CatRoot2.







On Wednesday, September 25, 2002 at 4:04 pm, Gary wrote:
>
>I have been having the same problem
>:P
>

[Reply or follow-up to this message]

I had the same problem thanks that helped alot it works now................


On Sunday, November 17, 2002 at 1:25 pm, XPuser wrote:

> Anyone know the answer to this. I get the following
> message when I try to install service pack 1: Service
> Pack 1 errror.   Setup could not verify the integrity of
> the file Update.inf.   Make sure the cryptographic
> service is running on this computer.
>
> I checked and the CSP is working.
>
>Hi
>
>You need to delete (or rename) the %SystemRoot%\System32\CatRoot2 folder or it
>contents (but *not* CatRoot). You do this delete with e.g. Windows Explorer.
>%SystemRoot% is usually C:\Windows so that means that you should delete the
>directory (folder) C:\Windows\System32\CatRoot2.
>
>
>


:)
[Reply or follow-up to this message]

Microsoft Knowledge base 822798
http://support.microsoft.com/default.aspx?scid=kb;[LN];822798

[Reply or follow-up to this message]

Open up the command console and typr the following:- RD /S /Q %SystemRoot%\System32\Catroot2 Try running the update afterwards......bada bing, who da man baby!


On Friday, July 25, 2003 at 1:18 pm, brian wrote:

>Microsoft Knowledge base 822798
>http://support.microsoft.com/default.aspx?scid=kb;[LN];822798

[Reply or follow-up to this message]

I am currently having these problems with my laptop. I tried a while back to install the windows patch which would fix the vulnerability in Windows XP that the MSBlast worm is now exploiting, but had the same problem then. I have followed the advice outlined in Microsoft Knowledge Base Article #'s 822798 and 326815. Niether has fixed the problem - I still get the "Setup could not verify the integrity of the file Update.inf..." error message. Does anyone know of anything else I can try? Any advice is greatly appreciated.


On Wednesday, August 13, 2003 at 6:43 am, MacroHard wrote:
>Open up the command console and typr the following:-
>
>RD /S /Q %SystemRoot%\System32\Catroot2
>
>Try running the update afterwards......bada bing, who da man baby!

[Reply or follow-up to this message]

Great stuff here, but I have this same problem....still, nothing works. Any other ideas?????? I have tried every suggestion in this thread.


On Wednesday, August 13, 2003 at 2:56 pm, MJ wrote:
>I am currently having these problems with my laptop. I tried a while back to install
>the windows patch which would fix the vulnerability in Windows XP that the MSBlast
>worm is now exploiting, but had the same problem then. I have followed the advice
>outlined in Microsoft Knowledge Base Article #'s 822798 and 326815. Niether has
> fixed the problem - I still get the "Setup could not verify the integrity of the
>file Update.inf..." error message. Does anyone know of anything else I can try?
> Any advice is greatly appreciated.
>
>

[Reply or follow-up to this message]

Same here...tried renaming catroot, goes a little further but gets the same error message...I wonder if SP1 needs to be reinstalled.


On Wednesday, August 13, 2003 at 2:56 pm, MJ wrote:
>I am currently having these problems with my laptop. I tried a while back to install
>the windows patch which would fix the vulnerability in Windows XP that the MSBlast
>worm is now exploiting, but had the same problem then. I have followed the advice
>outlined in Microsoft Knowledge Base Article #'s 822798 and 326815. Niether has
> fixed the problem - I still get the "Setup could not verify the integrity of the
>file Update.inf..." error message. Does anyone know of anything else I can try?
> Any advice is greatly appreciated.
>
>

[Reply or follow-up to this message]

I tried renaming/deleting catroot2, and also tried the cmd method, but it is still the same, the update.inf integrity problem is still here... i opened the system32 folder and deleted the catroot2 again, then i found out as i was trying to install the update, catroot2 starts to be recreated (or i should say reborn) again... any ideas on what i should do?


On Wednesday, August 13, 2003 at 7:42 pm, Ed wrote:
>Same here...tried renaming catroot, goes a little further but gets the same error
>message...I wonder if SP1 needs to be reinstalled.
>
>

[Reply or follow-up to this message]

Me and 5 other techs at Best Buy are also having this problem and we're still not able to get around it. If anyone finds a fix let us know!


On Wednesday, August 13, 2003 at 9:51 pm, Victor wrote:
>
>I tried renaming/deleting catroot2, and also tried the cmd method, but it is still
>the same, the update.inf integrity problem is still here... i opened the system32
>folder and deleted the catroot2 again, then i found out as i was trying to install
>the update, catroot2 starts to be recreated (or i should say reborn) again... any
>ideas on what i should do?
>

[Reply or follow-up to this message]

I am having the same problem on a client's machine.  Both XP SP1a and the RPC DCOM 
patch fail for due to the 'update.inf' problem.  Removed Catroot2 dozens of times. 
 I am working this problem, please tell me if you have any similarities to the following:

Compaq Presario 8000 desktop
OLD BIOS (never been updated)
Win XP Home (no SP)
Norton Anti-Virus (installed but not running when attempting update)
System Restore TURNED OFF

I have seen posts about this same problem with Sony Vaio machines.

I will post any useful results.  TIA.






On Wednesday, August 13, 2003 at 9:51 pm, Victor wrote:
>
>I tried renaming/deleting catroot2, and also tried the cmd method, but it is still 
>the same, the update.inf integrity problem is still here... i opened the system32 
>folder and deleted the catroot2 again, then i found out as i was trying to install 
>the update, catroot2 starts to be recreated (or i should say reborn) again... any 
>ideas on what i should do?
>

[Reply or follow-up to this message]

I'm tech at bby store 497...ran into the same problem today. Unable to install the blaster xp sercuity fix on a vpr matrix with service pack 1. cyptograhic error!!! I have no idea how to fix it.


On Wednesday, August 13, 2003 at 10:25 pm, aeiron wrote:
>Me and 5 other techs at Best Buy are also having this problem and we're still not
>able to get around it. If anyone finds a fix let us know!
>
>

[Reply or follow-up to this message]

That makes at least 7 of us having this problem when attempting to follow the Microsoft workaround for the Update.inf/cryptographic svcs error. The suggested workaround is: 1. Stop cryptographic services 2. Rename (or delete) c:\windows\system32\catroot2 folder 3. Restart crypto svcs 4. Now attempt to install the patch again. Does not work. When you start Step 4, the catroot2 folder is re-created, causing the install to fail again. Sure hope someone can figure this one out! (and let us know!)


On Wednesday, August 13, 2003 at 10:25 pm, aeiron wrote:
>Me and 5 other techs at Best Buy are also having this problem and we're still not
>able to get around it. If anyone finds a fix let us know!
>
>

[Reply or follow-up to this message]

Still working it.

It looks like there is a possibility that the MS Root Certificate could be involved 
in the problem.

Check your machine for the presence of this certificate by going to:
Internet Explorer
Tools Menu
Internet Options...
"Content" tab
"Certificates" button
"Trusted Root Certification Authorities" tab
Look for the presence of these two certs:
1) Microsoft Root Authority
2) Microsoft Root Certificate Authority
If both are present and OK, then this is not the problem.
If one or both is not there, then consult this MS KnowledgeBase page: http://support.microsoft.com/default.aspx?scid=kb;en=us;281458

Please post back if it works or not.






On Wednesday, August 13, 2003 at 11:58 pm, Jon wrote:
>That makes at least 7 of us having this problem when attempting to follow the Microsoft 
>workaround for the Update.inf/cryptographic svcs error.  The suggested workaround 
>is:
>1. Stop cryptographic services
>2. Rename (or delete) c:\windows\system32\catroot2 folder
>3. Restart crypto svcs
>4. Now attempt to install the patch again.
>
>Does not work.  
>When you start Step 4, the catroot2 folder is re-created, causing the install to 
>fail again.
>Sure hope someone can figure this one out!  (and let us know!)
>
>

[Reply or follow-up to this message]

Sorry, your idea did not solve the problem. (Both certification authorities are present). Thanks for trying. Got any other ideas? I'm desperate... Trying to fix a laptop for a guy who's leaving town in the morning (about 5 hrs from now).


On Thursday, August 14, 2003 at 12:17 am, SAZ wrote:

>Still working it.
>
>It looks like there is a possibility that the MS Root Certificate could be involved 
>in the problem.
>
>Check your machine for the presence of this certificate by going to:
>Internet Explorer
>Tools Menu
>Internet Options...
>"Content" tab
>"Certificates" button
>"Trusted Root Certification Authorities" tab
>Look for the presence of these two certs:
>1) Microsoft Root Authority
>2) Microsoft Root Certificate Authority
>If both are present and OK, then this is not the problem.
>If one or both is not there, then consult this MS KnowledgeBase page: http://support.microsoft.com/default.aspx?scid=kb;en=us;281458
>
>Please post back if it works or not.
>
>

[Reply or follow-up to this message]

Try going into CTRL-ALT-DELETE and then end all the processes under the user names account, except explorer.exe and other programs that will make MS crash, so you can delete the CATROOT2 Folder. Worked for me. :)


On Wednesday, August 13, 2003 at 10:27 pm, SAZ wrote:

>I am having the same problem on a client's machine.  Both XP SP1a and the RPC DCOM 
>patch fail for due to the 'update.inf' problem.  Removed Catroot2 dozens of times. 
> I am working this problem, please tell me if you have any similarities to the following:
>
>Compaq Presario 8000 desktop
>OLD BIOS (never been updated)
>Win XP Home (no SP)
>Norton Anti-Virus (installed but not running when attempting update)
>System Restore TURNED OFF
>
>I have seen posts about this same problem with Sony Vaio machines.
>
>I will post any useful results.  TIA.
>
>

[Reply or follow-up to this message]

Hi: I have a problemI try to update the patch of windows but this thingappear. Just like everyone."Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer"
> But I can't delete or rename catroot2 and I do whatever the web said. But it didn't work, can you help me Thx Johnny

[Reply or follow-up to this message]

Thanks for letting me know - scratch that from the drawing board. Going to try removing extraneous processes as from another post on this thread.


On Thursday, August 14, 2003 at 1:23 am, Jon wrote:
>Sorry, your idea did not solve the problem. (Both certification authorities are
>present). Thanks for trying. Got any other ideas? I'm desperate... Trying to
>fix a laptop for a guy who's leaving town in the morning (about 5 hrs from now).
>
>
>

[Reply or follow-up to this message]

I hope someone discovers the fix for this problem. I have spent several hours and have tried everything in this thread and I have still been unable to get the msblast security patch applied to one XP machine (5 other ones had no problem).....

[Reply or follow-up to this message]

Okay, got another lead, let's see if this one works...

From http://www.jsiinc.com/SUBM/tip6400/rh6448.htm

Says that the both Catroot2 *AND* Catroot subdirs can be a problem.  As before:

net stop crytpsvc
ren %systemroot%\system32\catroot2 oldcatroot2
ren %systemroot%\system32\catroot oldcatroot
net start cryptsvc

Re-install patch and/or service pack.
I haven't tested this yet, but will along with Francis' suggestion to kill non-critical 
processes from the Task Manager when I get to the computer.

PLEASE POST WHETHER FIX WORKS OR NOT!!






On Thursday, August 14, 2003 at 6:17 am, Cheryl wrote:
>
>I hope someone discovers the fix for this problem.  I have spent several hours and 
>have tried everything in this thread and I have still been unable to get the msblast 
>security patch applied to one XP machine (5 other ones had no problem).....
>

[Reply or follow-up to this message]

I have no problems successfully deleting the catroot2 folder (but restarting the crypto service does indeed recreate it). Count me as number 8 -- still can't install the patch b/c of the cryptographic error thingy. Dell desktop, XP Home. I'll try to also delete catroot in addition to catroot2 (tonight). Keep in mind, though, I've seen warnings against doing this. I'll see if making a backup helps. Microsoft, are you listing? Horton do you hear this Who?


On Thursday, August 14, 2003 at 2:10 am, Francis wrote:
>Try going into CTRL-ALT-DELETE and then end all the processes under the user names
>account, except explorer.exe and other programs that will make MS crash, so you can
>delete the CATROOT2 Folder.
>
>Worked for me. :)
>

[Reply or follow-up to this message]

A friend of mine was having this problem. She finally got it working by re-registering all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination with other solutions posted here because she had previously tried them all, but I would try this:

Start->Run->cmd
net start cryptsvc (to make sure it's running)
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
exit
(she then ran the patch but it failed, so you may want to reboot at this point)
after reboot, patch worked!

Good luck.


On Thursday, August 14, 2003 at 6:50 am, SAZ wrote:

>Okay, got another lead, let's see if this one works...
>
>From http://www.jsiinc.com/SUBM/tip6400/rh6448.htm
>
>Says that the both Catroot2 *AND* Catroot subdirs can be a problem.  As before:
>
>net stop crytpsvc
>ren %systemroot%\system32\catroot2 oldcatroot2
>ren %systemroot%\system32\catroot oldcatroot
>net start cryptsvc
>
>Re-install patch and/or service pack.
>I haven't tested this yet, but will along with Francis' suggestion to kill non-critical 
>processes from the Task Manager when I get to the computer.
>
>PLEASE POST WHETHER FIX WORKS OR NOT!!
>
>

[Reply or follow-up to this message]

I know squat. But, is the commonality here Service pack 1?


On Thursday, August 14, 2003 at 7:26 am, Erik Ostermueller wrote:
>I have no problems successfully deleting the catroot2 folder (but restarting the
>crypto service does indeed recreate it). Count me as number 8 -- still can't install
>the patch b/c of the cryptographic error thingy. Dell desktop, XP Home.
>
>I'll try to also delete catroot in addition to catroot2 (tonight). Keep in mind,
>though, I've seen warnings against doing this. I'll see if making a backup helps.
>
>Microsoft, are you listing? Horton do you hear this Who?
>
>

[Reply or follow-up to this message]

I was finally able to resolve this by re-registering the above mentioned files by Marc.You must reboot after registering the files, then install the patch / or sp


On Thursday, August 14, 2003 at 8:33 am, Don wrote:
>I know squat. But, is the commonality here Service pack 1?
>
>

[Reply or follow-up to this message]

I was having the same problem, and THIS WORKED!!! You made my day, thanks!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Worked for me, thanks a lot!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.

[Reply or follow-up to this message]

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!


Don't bother with all the other suggestions... THIS IS THE TICKET!! Thanks Marc!

[Reply or follow-up to this message]

I logged in as an administrator in safemode deleted theat catroot2 folder. Logged out of safemode. Restarted the machine and did the registrations that marc had suggested. Rebooted the machine. Installed the service pack. Then the patch, and finally the msblast removal tool. Everything is back to normal. Thanks for all the help guys and gals. Great Thread! Take Care!


On Thursday, August 14, 2003 at 8:45 am, Todd wrote:
>I was finally able to resolve this by re-registering the above mentioned files by
>Marc.You must reboot after registering the files, then install the patch / or sp
>
>

[Reply or follow-up to this message]

I dont know about you guys but after installing SP1a, I was able to download the patch w/o problems. SP1a took like 30 minuted to install, is that what it was like for you guys?? One thing I have noted though is that the boot-up is not longer...JS


On Wednesday, August 13, 2003 at 11:58 pm, Jon wrote:
>That makes at least 7 of us having this problem when attempting to follow the Microsoft
>workaround for the Update.inf/cryptographic svcs error. The suggested workaround
>is:
>1. Stop cryptographic services
>2. Rename (or delete) c:\windows\system32\catroot2 folder
>3. Restart crypto svcs
>4. Now attempt to install the patch again.
>
>Does not work.
>When you start Step 4, the catroot2 folder is re-created, causing the install to
>fail again.
>Sure hope someone can figure this one out! (and let us know!)
>
>

[Reply or follow-up to this message]

THANK YOU!!!!!! This worked for me also, I've spent 8 hours trying to get this patch to work - literally pulling my hair out. You and your friend should start consulting for MS as they obviously need help :-)


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Hey, MJ. Thankx a lot man. Trust me without your help I would've gone insane today. You definitely know what you're talking about. Ever since I got that LovSan virus in my computer, it would restart my system as soon as I got connected to the internet. Despite the fact that I had downloaded the patch to get rid of that damn virus, I still couldn't install it.I would get the following message: "Setup could not verify the integrity of the file update.inf.Make sure the cryptographic service is running on this computer." I have tried other people's tips so as to changing the cryptographic services and running commands in the cmd. However, yours was the magic one that resolved all my problems. Steps are following: 1)Start Menu 2)Run 3)Type cmd.exe 4) RD /S /Q %SystemRoot%\System32\Catroot2 Then try to install the patch. It worked for me and hopefully, it should help you guys as well.


On Wednesday, August 13, 2003 at 2:56 pm, MJ wrote:
>I am currently having these problems with my laptop. I tried a while back to install
>the windows patch which would fix the vulnerability in Windows XP that the MSBlast
>worm is now exploiting, but had the same problem then. I have followed the advice
>outlined in Microsoft Knowledge Base Article #'s 822798 and 326815. Niether has
> fixed the problem - I still get the "Setup could not verify the integrity of the
>file Update.inf..." error message. Does anyone know of anything else I can try?
> Any advice is greatly appreciated.
>
>

[Reply or follow-up to this message]

Woohoo!! Marc, you are da man!! After fighting with this problem off and on since Tuesday and trying every suggestion I could find, this one really worked!! Thanks for the tip.


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

I spent all last night with a friend trying to correct this error and most of today... This fix worked for it! He and I both thank you very much!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Nice job Mark, worked like a charm.  I had to include a few more DLLs for this to 
also work for Service Pack 1a.

regsvr32 mssip32.dll
regsvr32 urlmon.dll

Thanks for this one.  Major time saver!






On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering 
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in 
combination 
>with other solutions posted here because she had previously tried them all, but 
I 
>would try this:


>
>Start->Run->cmd

>net start cryptsvc (to make sure it's running)

>regsvr32 softpub.dll

>regsvr32 wintrust.dll

>regsvr32 initpki.dll

>regsvr32 dssenh.dll

>regsvr32 rsaenh.dll

>regsvr32 gpkcsp.dll

>regsvr32 sccbase.dll

>regsvr32 slbcsp.dll

>regsvr32 cryptdlg.dll

>exit

>(she then ran the patch but it failed, so you may want to reboot at this point)

>after reboot, patch worked!

>

>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Sure looks like this is the answer to my 3-day headache.

One question: How will I know if I have to re-install the service pack and, if I have to, how is that done?

Is it on one of the CDs I got with the comp? (Sorry for the newbie-ness to all this)

Thanks.

[Reply or follow-up to this message]

Thanks this, fixed it. I can get some sleep now.


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

This worked great on my computer when it would not install the Blaster patch.


On Thursday, August 14, 2003 at 6:50 am, SAZ wrote:

>Okay, got another lead, let's see if this one works...
>
>From http://www.jsiinc.com/SUBM/tip6400/rh6448.htm
>
>Says that the both Catroot2 *AND* Catroot subdirs can be a problem.  As before:
>
>net stop crytpsvc
>ren %systemroot%\system32\catroot2 oldcatroot2
>ren %systemroot%\system32\catroot oldcatroot
>net start cryptsvc
>
>Re-install patch and/or service pack.
>I haven't tested this yet, but will along with Francis' suggestion to kill non-critical 
>processes from the Task Manager when I get to the computer.
>
>PLEASE POST WHETHER FIX WORKS OR NOT!!
>
>

[Reply or follow-up to this message]

On Thursday, August 14, 2003 at 1:12 pm, Mohi wrote: Steps are following:
>1)Start Menu
>2)Run
>3)Type cmd.exe
>4) RD /S /Q %SystemRoot%\System32\Catroot2
>
>Then try to install the patch. It worked for me and hopefully, it should help you
>guys as well.
> This did it: thank you thank you thank you!

[Reply or follow-up to this message]

Re- Registering (regsvr32 commands) corrected my problem! Thanks!


On Thursday, August 14, 2003 at 3:19 pm, SAZ wrote:

>Nice job Mark, worked like a charm.  I had to include a few more DLLs for this to 
>also work for Service Pack 1a.
>
>regsvr32 mssip32.dll
>regsvr32 urlmon.dll
>
>Thanks for this one.  Major time saver!
>
>

[Reply or follow-up to this message]

when I tried this, I got this message: "the service cannot be started either because it is disabled or because it has no enabled devices associated with it." Is this why I'm getting the install error? How do I restart the cryptographic service ? I already tried registering all those separate dll files as suggested by another user. It said they were successfully installed, but no luck starting cryptsvc.


On Thursday, August 14, 2003 at 6:50 am, SAZ wrote:

>Okay, got another lead, let's see if this one works...
>
>From http://www.jsiinc.com/SUBM/tip6400/rh6448.htm
>
>Says that the both Catroot2 *AND* Catroot subdirs can be a problem.  As before:
>
>net stop crytpsvc
>ren %systemroot%\system32\catroot2 oldcatroot2
>ren %systemroot%\system32\catroot oldcatroot
>net start cryptsvc
>
>Re-install patch and/or service pack.
>I haven't tested this yet, but will along with Francis' suggestion to kill non-critical 
>processes from the Task Manager when I get to the computer.
>
>PLEASE POST WHETHER FIX WORKS OR NOT!!
>
>

[Reply or follow-up to this message]

I tried doing this as well, but when I checked to see if cryptsvc was running it said it could not be started because it is disabled or has no enabled devices. So, what do I do now?


On Thursday, August 14, 2003 at 12:52 pm, tom wrote:
>THANK YOU!!!!!! This worked for me also, I've spent 8 hours trying to get this patch
>to work - literally pulling my hair out. You and your friend should start consulting
>for MS as they obviously need help :-)
>
>

[Reply or follow-up to this message]

Create a new .txt file and paste the following into it: net start cryptsvc regsvr32 softpub.dll /s regsvr32 wintrust.dll /s regsvr32 initpki.dll /s regsvr32 dssenh.dll /s regsvr32 rsaenh.dll /s regsvr32 gpkcsp.dll /s regsvr32 sccbase.dll /s regsvr32 slbcsp.dll /s regsvr32 cryptdlg.dll /s exit Save and rename the file extension from .txt to .bat and you have a one step fix rather than manually typing them all in DOS.


On Thursday, August 14, 2003 at 10:05 am, Rick wrote:
>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>

>Don't bother with all the other suggestions... THIS IS THE TICKET!! Thanks Marc!
>

[Reply or follow-up to this message]

Got all run together on accident. Insert a space after each regsvr32 blahblah.dll /s and it'll work.


On Friday, August 15, 2003 at 12:59 am, Aeiron wrote:
>
>Create a new .txt file and paste the following into it:
>
>net start cryptsvc
>regsvr32 softpub.dll /s
>regsvr32 wintrust.dll /s
>regsvr32 initpki.dll /s
>regsvr32 dssenh.dll /s
>regsvr32 rsaenh.dll /s
>regsvr32 gpkcsp.dll /s
>regsvr32 sccbase.dll /s
>regsvr32 slbcsp.dll /s
>regsvr32 cryptdlg.dll /s
>exit
>
>Save and rename the file extension from .txt to .bat and you have a one step fix
>rather than manually typing them all in DOS.
>
>

[Reply or follow-up to this message]

I can confirm this fixed. Update was able to proceed successfully.


On Thursday, August 14, 2003 at 7:28 pm, jennied wrote:
>
>when I tried this, I got this message: "the service cannot be started either because
>it is disabled or because it has no enabled devices associated with it." Is this
>why I'm getting the install error? How do I restart the cryptographic service ? I
>already tried registering all those separate dll files as suggested by another user.
>It said they were successfully installed, but no luck starting cryptsvc.
>

[Reply or follow-up to this message]

This worked for me, also. Thanks to you two and annoyances.org. And to Microsoft, thanks for a ... well... thanks for nothing. --Erik


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Marc: Thanks so much for this fix. This is the only thing I have found other than stopping services and renaming catroot2, which didn't work. I was getting desperate when I came across this fix and it worked!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

This also worked for me... took all of about 10 minutes!! Your guys rock!! Thanks so much for your help... :-)


On Friday, August 15, 2003 at 5:38 am, Erik Ostermueller wrote:
>This worked for me, also.
>Thanks to you two and annoyances.org.
>And to Microsoft, thanks for a ... well... thanks for nothing.
>
>--Erik
>

[Reply or follow-up to this message]

Seems to work - thanks!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

I too am a best buy tech. I work at store 333, and we have had 3 of these errors in the last 2 hours. I created a file CryptSVC.bat and included this in it: @echo off net start cryptsvc regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 cryptdlg.dll echo please reboot the machine and try again pause exit Then Reboot and it has worked every time.


On Thursday, August 14, 2003 at 6:05 pm, PJN wrote:
>On Thursday, August 14, 2003 at 1:12 pm, Mohi wrote:
>
> Steps are following:
>1)Start Menu
>2)Run
>3)Type cmd.exe
>4) RD /S /Q %SystemRoot%\System32\Catroot2
>
>Then try to install the patch. It worked for me and hopefully, it should help you
>guys as well.
>
>
>This did it: thank you thank you thank you!

[Reply or follow-up to this message]

Argh.. i tried but it still won't work...


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

well, i am a tech with dell international,and i had the same problem tried different things didnt work,however the solution that u provided suprisingly worked for me!!!!!!!!! thank u so much,

[Reply or follow-up to this message]

Thanks Marc I'm wondering: The machine I needed this fix for has the "MSN program won't validate username and password" weirdness that MS tech support suggests requires a clean install of Windows to fix... I'll post back if it fixes that too! skm

[Reply or follow-up to this message]

Hey guys..... i tried typing as you mentioned, but it still does not work on me. I think should be because i am kind of silly with computers or i do not understand how to do it because my poor english reading skills. I will really apreciatte if someone can explain me that, like if were a kid......please this up date is killing me... Thanks in advandance....


On Friday, August 15, 2003 at 6:21 pm, DEEPA BOSE wrote:
>
>
>well, i am a tech with dell international,and i had the same problem tried different
>things didnt work,however the solution that u provided suprisingly worked for me!!!!!!!!!
>thank u so much,

[Reply or follow-up to this message]

I found that if you delete the folder Catroot2 in C:\windows\sytem32\ as well as type the above mentioned commands at the command prompt it always corrects the problem. Before when I mentioned the commands working I did not realize that it I had already deleted Catroot2 in an earlier attempt to fix the problem. I found out this morning that if you delete the foler then run the commands it works great.


On Friday, August 15, 2003 at 10:14 pm, Luis wrote:
>
>Hey guys..... i tried typing as you mentioned, but it still does not work on me.
>I think should be because i am kind of silly with computers or i do not understand
>how to do it because my poor english reading skills. I will really apreciatte if
>someone can explain me that, like if were a kid......please this up date is killing
>me...
>
>Thanks in advandance....
>
>

[Reply or follow-up to this message]

I took this and made a quick batch file. It worked great, Thank you so much, YOU DA MAN!!


On Thursday, August 14, 2003 at 3:19 pm, SAZ wrote:

>Nice job Mark, worked like a charm.  I had to include a few more DLLs for this to 
>also work for Service Pack 1a.
>
>regsvr32 mssip32.dll
>regsvr32 urlmon.dll
>
>Thanks for this one.  Major time saver!
>
>

[Reply or follow-up to this message]

Thanks Mark.. I really apreciate your help, but it didnt work too. I m tired of this thing, i will format the hard drive. I am really grateful for your help.


On Saturday, August 16, 2003 at 8:53 am, Mark Carrell wrote:
>I found that if you delete the folder Catroot2 in C:\windows\sytem32\
>
>as well as type the above mentioned commands at the command prompt it always corrects
>the problem. Before when I mentioned the commands working I did not realize that
>it I had already deleted Catroot2 in an earlier attempt to fix the problem. I found
>out this morning that if you delete the foler then run the commands it works great.
>
>

[Reply or follow-up to this message]

This worked fantastic. I have called MSN, SONY and various other tech support places and nobody knew how to fix this situation. I just want to thank you again. Stan


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Thanks worked awesome my saturday tech and I have been beating our heads against the wall for 3DAYS!!!!!!!!!!!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Finally this one works on my machine. Don't know what to say besides THANK YOU THANK YOU THANK YOU!! You guys are all wonderful, really appreciate all your help. To those who has suggested any solution to this problem, THANK YOU VERY MUCH!! God bless you all!!!


On Thursday, August 14, 2003 at 6:05 pm, PJN wrote:
>On Thursday, August 14, 2003 at 1:12 pm, Mohi wrote:
>
> Steps are following:
>1)Start Menu
>2)Run
>3)Type cmd.exe
>4) RD /S /Q %SystemRoot%\System32\Catroot2
>
>Then try to install the patch. It worked for me and hopefully, it should help you
>guys as well.
>
>
>This did it: thank you thank you thank you!

[Reply or follow-up to this message]

I have made 2 batch files containing the following commands:

File 1:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
ren %systemroot%\system32\catroot oldcatroot
net start cryptsvc

File 2:

@echo off
net start cryptsvc
regsvr32 softpub.dll
regsvr32 wintrust.dll 
regsvr32 initpki.dll 
regsvr32 dssenh.dll 
regsvr32 rsaenh.dll 
regsvr32 gpkcsp.dll 
regsvr32 sccbase.dll 
regsvr32 slbcsp.dll 
regsvr32 cryptdlg.dll 
regsvr32 mssip32.dll
regsvr32 urlmon.dll
echo please reboot the machine and try again 
pause 
exit

Neither of the files help, even when used in combination.

Any new ideas??

[Reply or follow-up to this message]

Marc, Thanks for your help. It worked!!!!


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

All:

I too was having problems installing the MS-supplied Blaster patch. Finally realizing the CryptSvc errors were NOT related to the infection, I tried a handful of fixes, finally satisfied by Marc's suggestion.

Cheers.
-------------------


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:
>Start->Run->cmd [...]

[Reply or follow-up to this message]

I wanted to thank you for posting your friend's and your findings. It worked!! I have been trying to fix this problem for several months, including calling microsoft and hp for tech support. Thanks again.


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Thank u v. much Dat worked


On Wednesday, May 28, 2003 at 10:35 pm, Krs wrote:
>I had the same problem
>thanks that helped alot it works now................
>
>

[Reply or follow-up to this message]

I too have this problem still after trying all the suggextions in this thread (also well outlined at http://www.updatexp.com/cryptographic-service.html) Thanks to Mark L for that. i believe the problem now lies in the certification of trusted publishers, but i am unsure how to resolve. Any Security experts looking? any ideas ??


On Monday, August 18, 2003 at 9:00 pm, eviltreehugger wrote:

>I have made 2 batch files containing the following commands:
>
>File 1:
>
>net stop cryptsvc
>ren %systemroot%\system32\catroot2 oldcatroot2
>ren %systemroot%\system32\catroot oldcatroot
>net start cryptsvc
>
>File 2:
>
>@echo off
>net start cryptsvc
>regsvr32 softpub.dll
>regsvr32 wintrust.dll 
>regsvr32 initpki.dll 
>regsvr32 dssenh.dll 
>regsvr32 rsaenh.dll 
>regsvr32 gpkcsp.dll 
>regsvr32 sccbase.dll 
>regsvr32 slbcsp.dll 
>regsvr32 cryptdlg.dll 
>regsvr32 mssip32.dll
>regsvr32 urlmon.dll
>echo please reboot the machine and try again 
>pause 
>exit
>
>Neither of the files help, even when used in combination.
>
>Any new ideas??

[Reply or follow-up to this message]

Well this solved it for me but I had to install both the missing Microsoft Root Authority certificate and the NO LIABILITY ACCEPTED, (c)97 VeriSign, Inc. but it works now. Thanks alot I have been messing with this for a while.


On Thursday, August 14, 2003 at 12:17 am, SAZ wrote:

>Still working it.
>
>It looks like there is a possibility that the MS Root Certificate could be involved 
>in the problem.
>
>Check your machine for the presence of this certificate by going to:
>Internet Explorer
>Tools Menu
>Internet Options...
>"Content" tab
>"Certificates" button
>"Trusted Root Certification Authorities" tab
>Look for the presence of these two certs:
>1) Microsoft Root Authority
>2) Microsoft Root Certificate Authority
>If both are present and OK, then this is not the problem.
>If one or both is not there, then consult this MS KnowledgeBase page: http://support.microsoft.com/default.aspx?scid=kb;en=us;281458
>
>Please post back if it works or not.
>
>

[Reply or follow-up to this message]

THIS WORKED!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!


On Thursday, August 14, 2003 at 8:53 am, Joe Rosenberg wrote:
>I was having the same problem, and THIS WORKED!!!
>You made my day, thanks!
>
>

[Reply or follow-up to this message]

After over a week of trying to fix this problem, I found the info on this thread, tried it and VOILA!! it worked. Thank you so much. Still having a problem doing my Windows updates though and no help from Microsoft. Thanks again. Jacqueline


On Friday, August 15, 2003 at 8:27 am, Kare Anderson wrote:
>Marc:
>
>Thanks so much for this fix. This is the only thing I have found other than stopping
>services and renaming catroot2, which didn't work. I was getting desperate when
>I came across this fix and it worked!
>
>

[Reply or follow-up to this message]

I too spent many hours on this problem messing with catroot2 and such. Here is the same info about re-registering the dlls from Microsoft (Knowledge Base 813442). It tells you all the other problems doing this fixes:http://support.microsoft.com/default.aspx?scid=kb;en-us;813442


On Thursday, August 14, 2003 at 8:18 am, Marc wrote:
>A friend of mine was having this problem. She finally got it working by re-registering
>all these dlls. I know it sounds weird, but it worked. Not sure if it worked in combination
>with other solutions posted here because she had previously tried them all, but I
>would try this:

>
>Start->Run->cmd
>net start cryptsvc (to make sure it's running)
>regsvr32 softpub.dll
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>regsvr32 dssenh.dll
>regsvr32 rsaenh.dll
>regsvr32 gpkcsp.dll
>regsvr32 sccbase.dll
>regsvr32 slbcsp.dll
>regsvr32 cryptdlg.dll
>exit
>(she then ran the patch but it failed, so you may want to reboot at this point)
>after reboot, patch worked!
>
>Good luck.
>
>
>
>
>

[Reply or follow-up to this message]

Check the following (local) group policy settings: Group Policy -> User Configuration -> Windows Settings -> Internet Explorer Maintenance -> Security -> Authenticode Settings -> Enable Trusted Publisher Lockdown The box should be unchecked. Retry the Hotfix Installations / Windows Update Site again while Group Policies are active. Regards Majestix

[Reply or follow-up to this message]

Majestix. That one is the Winner. Thanks very much for your post. You have nailed my problem! Did not realise this lockdown would have such an impact. You might think that would advise of that problem in advance; but i don't recall seeing any such Caution message in any of the documnetation I looked at. Thanks again.


On Wednesday, August 27, 2003 at 6:07 am, Majestix wrote:
>Check the following (local) group policy settings:
>
>Group Policy -> User Configuration -> Windows Settings -> Internet Explorer Maintenance
>-> Security -> Authenticode Settings -> Enable Trusted Publisher Lockdown
>
>The box should be unchecked. Retry the Hotfix Installations / Windows Update Site
>again while Group Policies are active.
>
>Regards
>
>Majestix

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hey guys and gals, i have been wresting with this issue for quite some time as well. and Marcs suggestions above helped me fix 2 machines so i thank marc and all others for the help with those!! but unfortunately now i have a box that i am stuck on. i tried deleting the catroot2 folder and re-registering those dlls but i still can't get the cryptographic service running and still get that "setup could not verify the integrity of the file update.inf" message when i try to run the security update. this machine is running XP Home, so that group policy fix doesn't apply does it? well, regardless, i do not have a start menu on this machine (another nice side effect of blaster) so i can't figure out how to run modify group policy stuff. if anyone has any ideas, they would be greatly appreciated!! thanks!

[Reply or follow-up to this message]

You are da man! Even Microsoft didn't help!


On Wednesday, August 13, 2003 at 6:43 am, MacroHard wrote:
>Open up the command console and typr the following:-
>
>RD /S /Q %SystemRoot%\System32\Catroot2
>
>Try running the update afterwards......bada bing, who da man baby!

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