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re: ''you have just ignored an incoming call'' Saturday, November 9, 2002 at 5:40 am Posted by YvRax (2 messages posted) I've got the same problem with windows XP Home Ed - using Aztech CNR v.92 Modem;with Smark Link driver v2.92.4.575. ISP is freeserve and there seems to be no pattern to when this occurs. Anyone out there got any suggestions ? On Friday, November 8, 2002 at 4:03 am, G F Wheeler wrote: >I am running windows XP and using a Smart Link 56Kmodem. I periodically get this >message"you have just ignored an incoming call", and am then disconnected.I do not >have "call waiting" and am at a loss to know what to do next. Does any body have >a solution? [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Saturday, November 9, 2002 at 10:45 am Posted by G F Wheeler (7 messages posted) I think I may now have a solution!!!In the Smart Link driver file, the read me file contains a reference to this problem towards the end and a simple solution, which has so far worked for me. good luck. gerry On Saturday, November 9, 2002 at 5:40 am, YvRax wrote: >I've got the same problem with windows XP Home Ed - using Aztech CNR v.92 Modem;with >Smark Link driver v2.92.4.575. ISP is freeserve and there seems to be no pattern >to when this occurs. > >Anyone out there got any suggestions ? > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Sunday, November 10, 2002 at 4:45 am Posted by YvRax (2 messages posted) Great news Gerry, unfortunately there is no mention of this problem in my copy of readme file. Can you post the details on the site so I can try this. many thanks, yvonne On Saturday, November 9, 2002 at 10:45 am, G F Wheeler wrote: >I think I may now have a solution!!!In the Smart Link driver file, the read me file >contains a reference to this problem towards the end and a simple solution, which >has so far worked for me. good luck. >gerry > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, November 12, 2002 at 6:45 am Posted by G F Wheeler (7 messages posted) Yvonne my system is a an Evesham build and my modem is a Smartlink Modem V90 (V92 Ready) Driver 2.92.04F (2.92.4.180) for Windows XP. The following is pasted from the read me file in theSL29204F folder:- "Note on V92 functions. V92 is a new modem protocol designed with 3 functions in mind. Faster Connection, better transfer of compressed data and the ability to pause your modem to take an incoming telephone call on the same line. All three functions will only work with a V92 ISP but the latter one has extra provisions to bear in mind. It is commonly referred to by one of two names either "modem on hold" or "internet call waiting". In order to use the function you must have three things in place. 1/ A v92 connection from the Internet Service Provider 2/ The ISP account must support Internet call waiting 3/ Your telephone service provider must support Call Waiting and you need to subscribe to this function and have it enabled. If the modem is used on a line that does not meet all three of the above criteria then phantom messages about "ignoring an incoming call" may appear. To avoid this phenomenon look for a file in the c:\drivers\modems\SL29204F folder called "SL_XP_hotfix_01.BAT" open this file and confirm the modem in the pop up box. A black window will appear and disappear. Once it closes the update will have been applied." I have had no trouble since. I hope this may at least point you in the right direction Gerry On Sunday, November 10, 2002 at 4:45 am, YvRax wrote: >Great news Gerry, unfortunately there is no mention of this problem in my copy of >readme file. Can you post the details on the site so I can try this. >many thanks, yvonne > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Saturday, February 1, 2003 at 12:46 pm Posted by susie (3 messages posted) I am having the same problem with this. Everything I try, including the tips I have read on this page, do not work, please please help, it is driving me mad keep being disconnected by a phantom incoming call! On Friday, November 8, 2002 at 4:03 am, G F Wheeler wrote: >I am running windows XP and using a Smart Link 56Kmodem. I periodically get this >message"you have just ignored an incoming call", and am then disconnected.I do not >have "call waiting" and am at a loss to know what to do next. Does any body have >a solution? [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Sunday, February 2, 2003 at 2:51 am Posted by G F Wheeler (7 messages posted) I can only say that the problem seems to be connected with using ver 92 drivers with a ver 90 modem.Since downloading Smartlink Modem driver V.2.92.04F from Evesham and following the instructions in the "read me" I have had no trouble. On Saturday, February 1, 2003 at 12:46 pm, susie wrote: >I am having the same problem with this. Everything I try, including the tips I have >read on this page, do not work, please please help, it is driving me mad keep being >disconnected by a phantom incoming call! > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Sunday, February 2, 2003 at 4:11 am Posted by susie (3 messages posted) I have taken computer back to store and they have downgraded the modem to V90 from V92, as per the advice from Freeserve helpline. This has made no difference. Computer store seem to think problem could be caused because I am using the Windows XP Fax programme, they want to remove this. Do you think this could be the case. They tried to look for the file you suggested ie. SL2904F SL XP hotfix, but could not locate it on my computer. I have printed off your last advice, ie. downloading the smartlink driver from Evesham, and will give this to technicians at store to see if this solves the problem. If you can think of anything else, then please let me know, I am slowly going mad by this problem. Thanks for all your help. Susie On Sunday, February 2, 2003 at 2:51 am, G F Wheeler wrote: >I can only say that the problem seems to be connected with using ver 92 drivers with >a ver 90 modem.Since downloading Smartlink Modem driver V.2.92.04F from Evesham and >following the instructions in the "read me" I have had no trouble. > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Wednesday, February 5, 2003 at 1:09 pm Posted by Carole Flanagan (1 messages posted) We are having exactly the same problem - only ours is as soon as you connect, you get the message, then we are disconnected, we connect and we get the message again and then we are disconnected - needless to say we are not using the internet very often or email! Did you manage to solve the problem. We have been in contact with BT, Freeserve, PC World and no one seems to be able to help. On Friday, November 8, 2002 at 4:03 am, G F Wheeler wrote: >I am running windows XP and using a Smart Link 56Kmodem. I periodically get this >message"you have just ignored an incoming call", and am then disconnected.I do not >have "call waiting" and am at a loss to know what to do next. Does any body have >a solution? [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, February 7, 2003 at 11:47 am Posted by G F Wheeler (7 messages posted) I can only say that the problem seems to be connected with using ver 92 drivers with a ver 90 modem.Since downloading Smartlink Modem driver V.2.92.04F from Evesham and following the instructions in the "read me" I have had no trouble. G F W On Wednesday, February 5, 2003 at 1:09 pm, Carole Flanagan wrote: > >We are having exactly the same problem - only ours is as soon as you connect, you >get the message, then we are disconnected, we connect and we get the message again >and then we are disconnected - needless to say we are not using the internet very >often or email! Did you manage to solve the problem. We have been in contact with >BT, Freeserve, PC World and no one seems to be able to help. > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, February 14, 2003 at 2:58 am Posted by Alan Pattison (1 messages posted) Press start ,control panel,classic view,double click modem settings,modem helper,tick safe mode 2 box click apply click ok, job done On Saturday, February 1, 2003 at 12:46 pm, susie wrote: >I am having the same problem with this. Everything I try, including the tips I have >read on this page, do not work, please please help, it is driving me mad keep being >disconnected by a phantom incoming call! > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, February 14, 2003 at 4:20 am Posted by Jannik (1 messages posted) I just searched the net for solutions to this problem and came across this site: http://www.swnm.com/setupxp.htm Here it is among others explained that you will need a special code number for disabling incoming calls, which you put in front of your dial-up number. This code number you should get from you ISP (Internet provider) Hope it works! On Friday, November 8, 2002 at 4:03 am, G F Wheeler wrote: >I am running windows XP and using a Smart Link 56Kmodem. I periodically get this >message"you have just ignored an incoming call", and am then disconnected.I do not >have "call waiting" and am at a loss to know what to do next. Does any body have >a solution? [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, February 14, 2003 at 5:35 am Posted by susie (3 messages posted) Dear Carole I was having this problem and it was driving me mad, freeserve and BT couldn't help me either. Our pc was only 6 weeks old (purchased from PC world),and they kept having the computer back in, and modifying various things on it ( I am not sure what!), to no avail. We kept getting the message and the disconnection. Eventually, after I threw a hissy fit in pc world, they took it back and changed the modem to a completely different make to the one that was installed in the factory, which I think was the smartlink one. Since ditching the smartlink modem, we have had no problems at all with this new modem. If you need advice I suggest you phone PC World Southend Branch on 01702 560013, speak to Andy in the PC clinic, and hopefully he can advise you of which brand of modem you should use to avoid the problem. You really have my sympathies, as I thought I was going to go mad, if I saw ''ignore incoming call'' again!!! Hope this helps. Good luck. Susie On Wednesday, February 5, 2003 at 1:09 pm, Carole Flanagan wrote: > >We are having exactly the same problem - only ours is as soon as you connect, you >get the message, then we are disconnected, we connect and we get the message again >and then we are disconnected - needless to say we are not using the internet very >often or email! Did you manage to solve the problem. We have been in contact with >BT, Freeserve, PC World and no one seems to be able to help. > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Thursday, February 20, 2003 at 11:10 am Posted by Chris Green (4 messages posted) I also keep getting this message, sometimes after a few seconds, sometimes after half an hour or so. The thing is i don't have a smartlink modem. I have an Aztec CNR V.92 Modem. I've looked for the read-me file for the driver, but i cant find it. in fact, i can't even find the driver. Has anybody got any idea's on this problem? i'm running on XP. thanks, in advance of your help, Chris Green. On Friday, February 14, 2003 at 4:20 am, Jannik wrote: >I just searched the net for solutions to this problem and came across this site: >http://www.swnm.com/setupxp.htm >Here it is among others explained that you will need a special code number for disabling >incoming calls, which you put in front of your dial-up number. This code number you >should get from you ISP (Internet provider) > >Hope it works! > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Thursday, February 27, 2003 at 2:22 pm Posted by Mark Turner (1 messages posted) I have been experiencing the same 'ignore incoming call' hang up problem since I upgraded my system last week. Thanks to your tips I have experienced a whole evening on line. First of all I unplugged all other telephones in the house. This let me stay on line long enough to download the latest driver from smart link. I now have the phones reconnected without any problems. On Friday, November 8, 2002 at 4:03 am, G F Wheeler wrote: >I am running windows XP and using a Smart Link 56Kmodem. I periodically get this >message"you have just ignored an incoming call", and am then disconnected.I do not >have "call waiting" and am at a loss to know what to do next. Does any body have >a solution? [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Saturday, March 1, 2003 at 4:36 pm Posted by Leanne R (1 messages posted) Hi Chris! I have experienced exactly the same problem as you for the past week and its been driving me mad! i finally set my control panel to classic view, selected modem helper and set it to modem safety 1 so far i have had no more problems! i hope it works for you! good luck!! On Thursday, February 20, 2003 at 11:10 am, Chris Green wrote: >I also keep getting this message, sometimes after a few seconds, sometimes after >half an hour or so. The thing is i don't have a smartlink modem. >I have an Aztec CNR V.92 Modem. >I've looked for the read-me file for the driver, but i cant find it. in fact, i can't >even find the driver. >Has anybody got any idea's on this problem? >i'm running on XP. > >thanks, in advance of your help, > >Chris Green. > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, March 11, 2003 at 6:24 am Posted by ils (1 messages posted) i tried this but that box two thing didnt do anything, but then i decided to click on box 1 and its ive not had the problem of "the incoming call" since doing this :) On Friday, February 14, 2003 at 2:58 am, Alan Pattison wrote: >Press start ,control panel,classic view,double click modem settings,modem helper,tick >safe mode 2 box click apply click ok, job done > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, March 18, 2003 at 10:17 am Posted by PC DOCTOR (1 messages posted) In your control panel, turn off auto update, and also try down load the latest driver for your modem. That should do it.Have fun. On Thursday, February 20, 2003 at 11:10 am, Chris Green wrote: >I also keep getting this message, sometimes after a few seconds, sometimes after >half an hour or so. The thing is i don't have a smartlink modem. >I have an Aztec CNR V.92 Modem. >I've looked for the read-me file for the driver, but i cant find it. in fact, i can't >even find the driver. >Has anybody got any idea's on this problem? >i'm running on XP. > >thanks, in advance of your help, > >Chris Green. > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, March 18, 2003 at 11:01 am Posted by Chris Green (4 messages posted) cheers for that. I'll give it a go. On Tuesday, March 18, 2003 at 10:17 am, PC DOCTOR wrote: > >In your control panel, turn off auto update, and also try down load the latest driver >for your modem. >That should do it.Have fun. > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Sunday, April 6, 2003 at 4:23 pm Posted by Mike Cunneen (1 messages posted) Try the following: Open notepad (Start->Programs->Accessories->Notepad), copy the following text, and paste it into your notepad window: REM ------------ START OF COPY ---------------- @echo off echo [HKR] > %windir%\smcfg.ini echo HostBasedModemData\Parameters\DPDriver,ModemOnHoldEnabled,1,00,00,00,00 >> %windir%\smcfg.ini smcfg REM ------------ END OF COPY ---------------- Then save this in a file called "SL_XP_hotfix_01.bat" (you might need to put this in quotes when you save it to avoid notepad putting a ".txt" extension on the end). Then, using Windows Explorer, navigate to the file you just saved, and click on it. If you get a pop-up window, click "OK". Let me know if this works. On Thursday, February 27, 2003 at 2:22 pm, Mark Turner wrote: >I have been experiencing the same 'ignore incoming call' hang up problem since I >upgraded my system last week. >Thanks to your tips I have experienced a whole evening on line. First of all I unplugged >all other telephones in the house. This let me stay on line long enough to download >the latest driver from smart link. I now have the phones reconnected without any >problems. > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Thursday, April 10, 2003 at 7:45 am Posted by Bill Maul (1 messages posted) Mike, You're a saviour!......Well so far so good. Have had 2 nights on the net without interuption..your little piece of code seems to do the trick. Prior to this was using safe mode 1, which worked but cut connection speed to 33k. Can't thank you enough. Bill Maul On Sunday, April 6, 2003 at 4:23 pm, Mike Cunneen wrote: >Try the following: > >Open notepad >(Start->Programs->Accessories->Notepad), >copy the following text, and paste it into your notepad >window: > >REM ------------ START OF COPY ---------------- >@echo off >echo [HKR] > %windir%\smcfg.ini >echo HostBasedModemData\Parameters\DPDriver,ModemOnHoldEnabled,1,00,00,00,00 >> %windir%\smcfg.ini >smcfg >REM ------------ END OF COPY ---------------- > >Then save this in a file called "SL_XP_hotfix_01.bat" >(you might need to put this in quotes when you save >it to avoid notepad putting a ".txt" extension on the >end). > >Then, using Windows Explorer, navigate to the file you >just saved, and click on it. >If you get a pop-up window, click "OK". > >Let me know if this works. > > > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Saturday, June 14, 2003 at 3:10 pm Posted by Paul (1 messages posted) I had the same problem for ages when i brought my computer. The message just kept coming up.."''you have just ignored an incoming call" but i found the solution..this is a definate solution cause i've not had the problem since & it's been almost a month when it used to happen every day. The problem only happens with Smart Link modems. You need to go to http://www.smlink.com/ & download the latest drivers for the modem. Its as simple as that :) On Thursday, April 10, 2003 at 7:45 am, Bill Maul wrote: >Mike, > You're a saviour!......Well so far so good. Have had 2 nights on > the net without interuption..your little piece of code seems to do the > trick. Prior to this was using safe mode 1, which worked but cut connection > speed to 33k. Can't thank you enough. Bill Maul > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Thursday, January 8, 2004 at 10:41 am Posted by Paul (2 messages posted) Thanks everyone. Touch wood, i think you've just saved my sanity. On Saturday, June 14, 2003 at 3:10 pm, Paul wrote: >I had the same problem for ages when i brought my computer. The message just kept >coming up.."''you have just ignored an incoming call" but i found the solution..this >is a definate solution cause i've not had the problem since & it's been almost a >month when it used to happen every day. The problem only happens with Smart Link >modems. You need to go to http://www.smlink.com/ & download the latest drivers for >the modem. Its as simple as that :) > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, February 10, 2004 at 3:14 pm Posted by john (1 messages posted) if you have a Packard Bell CNR modem use the SMLINK version from http://www.smlink.com/main/down/SLA56-V3.60.03-MV-WIN2K-XP.exe. DON'T use the PB one On Thursday, January 8, 2004 at 10:41 am, Paul wrote: >Thanks everyone. Touch wood, i think you've just saved my sanity. > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, March 9, 2004 at 9:08 am Posted by Paul (2 messages posted) Downloaded this driver and the problem is back with a vengance. At least the old driver only failed every 15 mins. this one goes every 20 secs 1 On Tuesday, February 10, 2004 at 3:14 pm, john wrote: >if you have a Packard Bell CNR modem >use the SMLINK version from http://www.smlink.com/main/down/SLA56-V3.60.03-MV-WIN2K-XP.exe. >DON'T use the PB one > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Tuesday, April 13, 2004 at 3:56 am Posted by Pam Thompson (1 messages posted) I have had this problem since November 2003 and it has driven me crazy - the box appearing every few minutes and disconnecting me. My supplier couldn't help, my ISP couldn't help and I was in despair. I found your message, Mike, in this forum and followed your instructions. I have now been free of it for a whole week. I am, and remain, eternally grateful to you for solving this problem. Many many thanks. On Sunday, April 6, 2003 at 4:23 pm, Mike Cunneen wrote: > >Try the following: > >Open notepad >(Start->Programs->Accessories->Notepad), >copy the following text, and paste it into your notepad >window: > >REM ------------ START OF COPY ---------------- >@echo off >echo [HKR] > %windir%\smcfg.ini >echo HostBasedModemData\Parameters\DPDriver,ModemOnHoldEnabled,1,00,00,00,00 >> %windir%\smcfg.ini >smcfg >REM ------------ END OF COPY ---------------- > >Then save this in a file called "SL_XP_hotfix_01.bat" >(you might need to put this in quotes when you save >it to avoid notepad putting a ".txt" extension on the >end). > >Then, using Windows Explorer, navigate to the file you >just saved, and click on it. >If you get a pop-up window, click "OK". > >Let me know if this works. > > > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, April 23, 2004 at 1:23 am Posted by mat (1 messages posted) i had the same problem with my aztech cnr2800w v.92 ..... wot i did was go into modem settings and there was an option called 'safe mode' that kutz down all the extra things that the modem does, and that done the job for me, hope this helps ! On Friday, November 8, 2002 at 4:03 am, G F Wheeler wrote: >I am running windows XP and using a Smart Link 56Kmodem. I periodically get this >message"you have just ignored an incoming call", and am then disconnected.I do not >have "call waiting" and am at a loss to know what to do next. Does any body have >a solution? [Reply or follow-up to this message] re: ''you...call'' ANSWER AT LAST! Thursday, December 1, 2005 at 12:17 pm Posted by sarasara (1 messages posted) Go to Control Panel. IGNORE the modem icon, look for an icon called V.92. open it and see "V.92 features and settings" Box: Aztec Cnr2900 V.90. open 'Modem Properties' Untick boxes enabling' modem on hold' Click 'apply'............... Mazeltov!................ On Friday, February 14, 2003 at 2:58 am, Alan Pattison wrote: >Press start ,control panel,classic view,double click modem settings,modem helper,tick >safe mode 2 box click apply click ok, job done > > [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, March 17, 2006 at 2:58 am Posted by Ben (1 messages posted) I just wanted to add my thanks to Mike also. I had a customer call me with thesame symptoms, was unable to disable the modem hold in the modem properties, but ran this batch file and it seems to have fixed the problem. thanks again Mike Ben On Sunday, April 6, 2003 at 4:23 pm, Mike Cunneen wrote: > >Try the following: > >Open notepad >(Start->Programs->Accessories->Notepad), >copy the following text, and paste it into your notepad >window: > >REM ------------ START OF COPY ---------------- >@echo off >echo [HKR] > %windir%\smcfg.ini >echo HostBasedModemData\Parameters\DPDriver,ModemOnHoldEnabled,1,00,00,00,00 >> %windir%\smcfg.ini >smcfg >REM ------------ END OF COPY ---------------- > >Then save this in a file called "SL_XP_hotfix_01.bat" >(you might need to put this in quotes when you save >it to avoid notepad putting a ".txt" extension on the >end). > >Then, using Windows Explorer, navigate to the file you >just saved, and click on it. >If you get a pop-up window, click "OK". > >Let me know if this works. [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Thursday, September 21, 2006 at 1:52 am Posted by Jon Lodge (1 messages posted) What a star you are Mike; this fixed an irritation I have been having for months. Good explicit instructions too. Thanks again, Jon. [Reply or follow-up to this message] re: ''you have just ignored an incoming call'' Friday, February 9, 2007 at 12:09 pm Posted by Karl Blom (1 messages posted) I continue to get message as stated above, sometimes 3 or 4 times in succession. Any ideas as to how to resolve this nuisance? Thanks Karl [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum