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Question about 'Troubleshooting Driver Problems'
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Question about 'Troubleshooting Driver Problems'
Monday, December 9, 2002 at 7:40 pm
Posted by Jo Luebbers (1 messages posted)

I have a question about Troubleshooting Driver Problems:

Someone please help me. Since I installed WindowsXP my computer cannot find my scanner. It does not detect it as new hardware. It is a Mustek 1200ub scanner, I went to the web and got the new drivers for it, but it still will not load. If anyone has had this problem before and has come up with a solution it would be much help if you would share the knowlage. Thanks!

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re: Question about 'Troubleshooting Driver Problems'
Monday, December 9, 2002 at 8:45 pm
Posted by nitti (3 messages posted)

i have had this happen twice with usb devices, (this is a usb scanner?) if it is make sure that there are no problems with usb in the device manager, you should have at least two listings; root hub and a open host controller. then uninstall the drivers, unplug the scanner. install the drivers, turn off the computer and plug in the scanner then turn the machine on again. i started one computer 3 or 4 times once before it picked up the device. also make sure usb is enabled in the bios. hope this helps.


On Monday, December 9, 2002 at 7:40 pm, Jo Luebbers wrote:
>I have a question about Troubleshooting
>Driver Problems
:


>
>
>Someone please help me. Since I installed WindowsXP my computer cannot find my scanner.
> It does not detect it as new hardware. It is a Mustek 1200ub scanner, I went to
>the web and got the new drivers for it, but it still will not load. If anyone has
>had this problem before and has come up with a solution it would be much help if
>you would share the knowlage. Thanks!

[Reply or follow-up to this message]

re: Question about the Driver Problems'
Saturday, February 7, 2004 at 4:43 am
Posted by danniel (1 messages posted)

I cant find the drivver for Mustek 1200ub scanner - where did you download it from ?? thanks.


On Monday, December 9, 2002 at 7:40 pm, Jo Luebbers wrote:
>I have a question about Troubleshooting
>Driver Problems
:


>
>
>Someone please help me. Since I installed WindowsXP my computer cannot find my scanner.
> It does not detect it as new hardware. It is a Mustek 1200ub scanner, I went to
>the web and got the new drivers for it, but it still will not load. If anyone has
>had this problem before and has come up with a solution it would be much help if
>you would share the knowlage. Thanks!

[Reply or follow-up to this message]

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