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Connecting camcorder (USB) to computer causes immediate reboot.
Showing all messages in thread #1041013553
Windows XP Annoyances Discussion Forum
The following are all of the messages in this thread (4 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Connecting camcorder (USB) to computer causes immediate reboot.
Friday, December 27, 2002 at 10:25 am
Posted by DC
(10 messages posted)
Hello all.
The camcorder is a Sony CCD-TRV608. The computer is a P4 2.4 GHz manufactured by
Gateway, with Windows XP Home.
When connected to the computer via a USB cable, the camcorder has the ability to
stream video to the computer. The problem is that when we connect the two together
via the cable, the computer immediately detects the camcorder device, and then the
computer reboots 2 seconds later. When it reboots into Windows, after XP finishes
loading it again detects the camcorder, then reboots two seconds later. This process
is repeated indefinitely -- it never actually finishes detecting & installing the
camcorder.
The instruction manual states that it might be a good idea to remove all other USB
devices when attempting to connect the camcorder. We tried that -- so that the camcorder
was the only USB device connected -- and the result was the same: a quick reboot.
My immediately reaction is that the cause is one of two things: either the camcorder
needs more power than the computer's PSU can provide, or the camcorder is using too
much USB bandwidth. I wouldn't think it's the first of the two, since the camcorder
is plugged into the wall via an AC adapter. I don't know why it would be the second,
however, since it's the only device using USB now!
Has anyone seen anything like this before? We can use any suggestions. The last thing
we want to do is to have to take back a Christmas gift.
Thanks in advance!
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re: Connecting camcorder (USB) to computer causes immediate reboot.
Friday, December 27, 2002 at 3:23 pm
Posted by DC
(10 messages posted)
bump
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re: Connecting camcorder (USB) to computer causes immediate reboot.
Saturday, May 10, 2003 at 6:12 am
Posted by Hassan (from The Netherlands)
(2 messages posted)
Yes, I have this problem right now. I have a new cam (Pentax Optio S) and when Windows
XP detects the cam, the computer reboots a few seconds later. I've tried everything
(Norton and stuff, installed drivers), but nothing works. Someone maybe knows how
to solve this problem??? It really irritates me!!!!
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re: Connecting camcorder (USB) to computer causes immediate reboot.
Saturday, May 10, 2003 at 6:47 am
Posted by DC
(10 messages posted)
Good day.
A few months ago I figured out how to fix the problem... at least with my computer.
The camcorder I described was made by Sony. So I went to Sony's website and looked
for any info I could find. I found this:
http://www.ita.sel.sony.com/support/dvimag/analog/softupdates/
Notice the first option down says, "The computer restarts or an error appears when
connecting a camera in USB mode." Apparently all you need is a driver update to
USB 2.0?
Hope this helps.
Daryl
On Saturday, May 10, 2003 at 6:12 am, Hassan (from The Netherlands) wrote:
>Yes, I have this problem right now. I have a new cam (Pentax Optio S) and when Windows
>XP detects the cam, the computer reboots a few seconds later. I've tried everything
>(Norton and stuff, installed drivers), but nothing works. Someone maybe knows how
>to solve this problem??? It really irritates me!!!!
[Reply or follow-up to this message]
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