I have a Dexxa 4800 scanner and am running XP Home Edition. After running the install software I reboot, yet there is no recognition of the scanner at startup or at any time afterward. Error messages are absent. Device Manager does not indicate any problems and does not show the scanner at all. Wiring configuration is [PrinterPort to Scanner to Printer]. BIOS parameters for LPT1 are set to "Auto". I tried setting LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting. I've tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect the scanner. The scanner was working fine until one day XP just decided to "forget" the scanner. Any suggestions?..

[Reply or follow-up to this message]

Wiring configuration is [PrinterPort to Scanner to
Printer] ?? 
wasn't aware you could do that without a switch ...
but if you say so..could and most probally is a bad cable if your printer is working 
and the scanner isn't
try changing the cables and see what that does..






On Monday, January 13, 2003 at 7:54 pm, Niistoo wrote:
>I have a Dexxa 4800 scanner and am running XP Home Edition.  After running the install 
>software I reboot, yet there is no recognition of the scanner at startup or at any 
>time afterward.  Error messages are absent.  Device Manager does not indicate any 
>problems and does not show the scanner at all.  Wiring configuration is [PrinterPort 
>to Scanner to Printer].  BIOS parameters for LPT1 are set to "Auto".  I tried setting 
>LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting.  I've 
>tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect 
>the scanner.  The scanner was working fine until one day XP just decided to "forget" 
>the scanner.  Any suggestions?..

[Reply or follow-up to this message]

You may have done this already; disconnect the printer and start your computer. That should force it to find the scanner. If so connect the printer up again, or go to a switching device. Have you checked to be sure all your cables are standard for bidirectional communication. Old printer cables were a different standard.


On Monday, January 13, 2003 at 7:54 pm, Niistoo wrote:
>I have a Dexxa 4800 scanner and am running XP Home Edition. After running the install
>software I reboot, yet there is no recognition of the scanner at startup or at any
>time afterward. Error messages are absent. Device Manager does not indicate any
>problems and does not show the scanner at all. Wiring configuration is [PrinterPort
>to Scanner to Printer]. BIOS parameters for LPT1 are set to "Auto". I tried setting
>LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting. I've
>tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect
>the scanner. The scanner was working fine until one day XP just decided to "forget"
>the scanner. Any suggestions?..

[Reply or follow-up to this message]

First, have you verified with the scanner manufacturer that this model is supposed to work with XP? Not all hardware is usable under XP. Next, I have had bad luck trying to put more than one device on a parallel port, without a switch box. Yes, I have seen hardware that "claims" to let you "pass through", but these are not always reliable. Try connecting only the scanner to the parallel port and see if that helps.


On Monday, January 13, 2003 at 7:54 pm, Niistoo wrote:
>I have a Dexxa 4800 scanner and am running XP Home Edition. After running the install
>software I reboot, yet there is no recognition of the scanner at startup or at any
>time afterward. Error messages are absent. Device Manager does not indicate any
>problems and does not show the scanner at all. Wiring configuration is [PrinterPort
>to Scanner to Printer]. BIOS parameters for LPT1 are set to "Auto". I tried setting
>LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting. I've
>tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect
>the scanner. The scanner was working fine until one day XP just decided to "forget"
>the scanner. Any suggestions?..

[Reply or follow-up to this message]

Thank you all for your responses!


On Tuesday, January 14, 2003 at 7:17 pm, Bob Harris wrote:
>First, have you verified with the scanner manufacturer that this model is supposed
>to work with XP? Not all hardware is usable under XP.
>
>Next, I have had bad luck trying to put more than one device on a parallel port,
>without a switch box. Yes, I have seen hardware that "claims" to let you "pass through",
>but these are not always reliable. Try connecting only the scanner to the parallel
>port and see if that helps.
>
>

[Reply or follow-up to this message]

Sorry Steve, but your answer is somewhere silly... You also could suggest to switch on the mains !!!! I'm facing the same problem and you answer keeps me very frustrated .


On Monday, January 13, 2003 at 9:39 pm, Steve wrote:

>Wiring configuration is [PrinterPort to Scanner to
>Printer] ?? 
>wasn't aware you could do that without a switch ...
>but if you say so..could and most probally is a bad cable if your printer is working 
>and the scanner isn't
>try changing the cables and see what that does..
>
>

[Reply or follow-up to this message]

I don't know if this will work with your machine, but give this a shot. I just got my IBM Scanner to work after a year of futzing around and searching the world and using expertise. Found a file called rscan95106.exe for a different scanner and gave it a shot. Of course, it didn't work. However, in the readme.txt file, there was a little one line blurb that said, "set the BIOS for the LPT port you are using to EPP only mode." Aaaaaaargh! Mine had been set to EPP & ECP mode option. Changed it to EPP only and the thing magically started working. Try setting your LPT port to EPP only and see if that helps...
>


On Wednesday, January 15, 2003 at 7:35 pm, Niistoo wrote:
>Thank you all for your responses!
>

[Reply or follow-up to this message]

We had windows xp installed and since then our scanner will not work. It was working fine before. I have spent hours trying to find out why on the internet. Our scanner is vuego scan brisco 640p any help would be grateful.

[Reply or follow-up to this message]

i have what looks like exactly the same problem. my old epson gt-8500 won't work, and in fact, the puter won't even recognise the BiD parallel port that i put in for the scanner. if i look under the printer...preferences...port options, i can see "BiD parallel port" listed, but i can't figure out how to use it for my scanner. Argh!

[Reply or follow-up to this message]

well I have a dexxe 4800 scanner also,and sinds win-xp is on my machine ,the scanner doesn't work any more,You need a driver update,but ...dexxa doesn't make scanners anymore,so there is no update for the scanner for running in win- xp sorry


On Monday, January 13, 2003 at 9:39 pm, Steve wrote:

>Wiring configuration is [PrinterPort to Scanner to
>Printer] ?? 
>wasn't aware you could do that without a switch ...
>but if you say so..could and most probally is a bad cable if your printer is working 
>and the scanner isn't
>try changing the cables and see what that does..
>
>

[Reply or follow-up to this message]

I have the same scanner, i am using XP, for the scanner i used the driver : ViewStation AS6E v1.3.5 it works!!!! even better as before.


On Monday, January 13, 2003 at 7:54 pm, Niistoo wrote:
>I have a Dexxa 4800 scanner and am running XP Home Edition. After running the install
>software I reboot, yet there is no recognition of the scanner at startup or at any
>time afterward. Error messages are absent. Device Manager does not indicate any
>problems and does not show the scanner at all. Wiring configuration is [PrinterPort
>to Scanner to Printer]. BIOS parameters for LPT1 are set to "Auto". I tried setting
>LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting. I've
>tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect
>the scanner. The scanner was working fine until one day XP just decided to "forget"
>the scanner. Any suggestions?..

[Reply or follow-up to this message]

Instructions for installing Acer parallel port scanners in Windows XP: (might also work for other brands) For this driver to work in XP you must install the MiraScan software then install the scanner manually. Step 1. Download MiraScan v3.424 from the web : Mirascan_v3424p.exe Step 2. Unzip and install the Mira Scan driver that you just downloaded. After installation , system will suggest you to add a scanner Step 3. Then, add an imaging device Step 4. Then the Scanner and Camera Installation Wizard comes up. Click Next at the bottom. Step 5. Then on Scanner and Camera Installation Wizard screen it will ask you which scanner or camera do you want to install? You want to go where it says "Manufacturer" and then click on EPPSCANNER and where it says "Model" it should say color flatbedscanner. Make sure it is highlighted, also. Click on Next at the bottom.

[Reply or follow-up to this message]

Hi, I just need a software upgrade to use my scanner on windows XP. I have Acer640 BU. #90.S0207.340. Can you help? Thanks!


On Monday, January 13, 2003 at 7:54 pm, Niistoo wrote:
>I have a Dexxa 4800 scanner and am running XP Home Edition. After running the install
>software I reboot, yet there is no recognition of the scanner at startup or at any
>time afterward. Error messages are absent. Device Manager does not indicate any
>problems and does not show the scanner at all. Wiring configuration is [PrinterPort
>to Scanner to Printer]. BIOS parameters for LPT1 are set to "Auto". I tried setting
>LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting. I've
>tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect
>the scanner. The scanner was working fine until one day XP just decided to "forget"
>the scanner. Any suggestions?..

[Reply or follow-up to this message]

READ THIS IT WORKS!!!
Rod? was right
 I too had problems with XP after a few weeks my PRINTER was "unable to find the 
port specified" or a "usable port not found"
 I reset my printer port to spp,ecp etc as all resources said(Epson,Microsoft,the 
web) but no joy.
 Once I had changed (in bios) to EPP ONLY...... 
HEY PRESTO!!!   "your new hardware is installed and ready to use"          
             NICE ONE!!!!!!!!






On Monday, January 13, 2003 at 7:54 pm, Niistoo wrote:
>I have a Dexxa 4800 scanner and am running XP Home Edition.  After running the install 
>software I reboot, yet there is no recognition of the scanner at startup or at any 
>time afterward.  Error messages are absent.  Device Manager does not indicate any 
>problems and does not show the scanner at all.  Wiring configuration is [PrinterPort 
>to Scanner to Printer].  BIOS parameters for LPT1 are set to "Auto".  I tried setting 
>LPT1 to "ECP/EPP" without success before returning it to the "Auto" setting.  I've 
>tried using the "Add/Remove Hardware" wizard in Control Panel, but it does not detect 
>the scanner.  The scanner was working fine until one day XP just decided to "forget" 
>the scanner.  Any suggestions?..

[Reply or follow-up to this message]

Hi I have the same scanner but I have no driver. Do you know where I can download the driver you mentioned for WinXP? Do someone know if there is a driver for Linux? (But for first a WinXP driver is enough. Thanks!


On Monday, October 20, 2003 at 12:46 pm, Theo Hofman wrote:
>I have the same scanner, i am using XP, for the scanner i used the driver : ViewStation
>AS6E v1.3.5 it works!!!! even better as before.
>
>

[Reply or follow-up to this message]

Dale

An excellent contribution. This has worked for my Vuego 320P.  Anyone else using 
this information, reboot after installing the driver as instructed by Dale.

Well done!

Roger







On Tuesday, November 18, 2003 at 12:52 pm, Dale Wright wrote:

>Instructions for installing Acer parallel port scanners in Windows XP: (might also 

>work for other brands)

>

>For this driver to work in XP you must install the MiraScan software then install 

>the scanner manually. 

>

>Step 1. Download MiraScan v3.424 from the web : Mirascan_v3424p.exe

>

>Step 2. Unzip and install the Mira Scan driver that you just downloaded. After installation 

>, system will suggest you to add a scanner 

>

>Step 3. Then, add an imaging device 

>

>Step 4. Then the Scanner and Camera Installation Wizard comes up. Click Next at 
the 

>bottom.

>

>Step 5. Then on Scanner and Camera Installation Wizard screen it will ask you which 

>scanner or camera do you want to install? You want to go where it says "Manufacturer" 

>and then click on EPPSCANNER and where it says "Model" it should say color flatbedscanner. 

>Make sure it is highlighted, also. Click on Next at the bottom.

>

>

>

>
 

[Reply or follow-up to this message]

>re:Instructions for installing Acer parallel port scanners in Windows XP:
>
>Hi, I'm still having trouble after downloading the program and carrying out the instructions suggested.
>
>It was fine until I tried to start scanning.
>I tried restart the computer and tried. But it didn't work. I checked that my scanner (ACER 3300v Scanner) is connected to the USB and the scanner is on..
>But it still won't work in the "camera and scanner wizard" (read below)
> >Control panel >Scanners and Camera >Clicked on Colorflatbed Scanner Icon >In "Scanner and Camera wizard"...
> >It pops up a screen and says.....
> "The current picture could not be copied. To copy this picture, click 'try again' To stop copying, click 'cancel'
>
> Does anyone know how troubleshoot this problem? Please reply ASAP
> Thanks.
>
>
>
>
>
>
>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>


On Tuesday, November 18, 2003 at 12:52 pm, Dale Wright wrote:re:Instructions for installing Acer parallel port scanners in Windows XP:
>(might also
>work for other brands)
>
>For this driver to work in XP you must install the MiraScan software then install
>the scanner manually.
>
>Step 1. Download MiraScan v3.424 from the web : Mirascan_v3424p.exe
>
>Step 2. Unzip and install the Mira Scan driver that you just downloaded. After installation
>, system will suggest you to add a scanner
>
>Step 3. Then, add an imaging device
>
>Step 4. Then the Scanner and Camera Installation Wizard comes up. Click Next at the
>bottom.
>
>Step 5. Then on Scanner and Camera Installation Wizard screen it will ask you which
>scanner or camera do you want to install? You want to go where it says "Manufacturer"
>and then click on EPPSCANNER and where it says "Model" it should say color flatbedscanner.
>Make sure it is highlighted, also. Click on Next at the bottom.
>
>
>
>

[Reply or follow-up to this message]

I tried it but still no success. Sometime back when i installed Xp, ECP+EPP setting was working. But now its not working. I tried all the settings (Standard, EPP 1.7, EPP 1.9, ECP, ECP+EPP) but still its not working. Does anyone have a solution? Thanks.


On Saturday, February 14, 2004 at 4:09 pm, Andy wrote:
>
>READ THIS IT WORKS!!!
>Rod? was right
> I too had problems with XP after a few weeks my PRINTER was "unable to find the
>port specified" or a "usable port not found"
> I reset my printer port to spp,ecp etc as all resources said(Epson,Microsoft,the
>web) but no joy.
> Once I had changed (in bios) to EPP ONLY......
>HEY PRESTO!!! "your new hardware is installed and ready to use"
> NICE ONE!!!!!!!!

[Reply or follow-up to this message]

Thanks but the not so funny thing is this stinkin scanner never worked right even when I had a stinkin Acer computer (model T)as like a Ford


On Tuesday, November 18, 2003 at 12:52 pm, Dale Wright wrote:
>Instructions for installing Acer parallel port scanners in Windows XP: (might also
>work for other brands)
>
>For this driver to work in XP you must install the MiraScan software then install
>the scanner manually.
>
>Step 1. Download MiraScan v3.424 from the web : Mirascan_v3424p.exe
>
>Step 2. Unzip and install the Mira Scan driver that you just downloaded. After installation
>, system will suggest you to add a scanner
>
>Step 3. Then, add an imaging device
>
>Step 4. Then the Scanner and Camera Installation Wizard comes up. Click Next at the
>bottom.
>
>Step 5. Then on Scanner and Camera Installation Wizard screen it will ask you which
>scanner or camera do you want to install? You want to go where it says "Manufacturer"
>and then click on EPPSCANNER and where it says "Model" it should say color flatbedscanner.
>Make sure it is highlighted, also. Click on Next at the bottom.
>
>
>
>

[Reply or follow-up to this message]

I have an Acer parallel port scanner and followed the instructions in the info sheet with Mirascan, to install the EPPSCSNNER driver off the XP list. I received a warning message back telling me this driver is "NOT DIGITALLY SIGNED" and could make my computer unstable. Acer instructions tells me to "continue" and ignor the warning. My computer is now unstable and reboots when I try to use the scanner. Why would Microsoft include an uncertified EPPSCANNER driver in the XP package. I have installed all the updates to XP including SP-1 & SP-2. I wonder if I just have an old EPPSCANNER driver in my XP?


On Tuesday, November 18, 2003 at 12:52 pm, Dale Wright wrote:
>Instructions for installing Acer parallel port scanners in Windows XP: (might also
>work for other brands)
>
>For this driver to work in XP you must install the MiraScan software then install
>the scanner manually.
>
>Step 1. Download MiraScan v3.424 from the web : Mirascan_v3424p.exe
>
>Step 2. Unzip and install the Mira Scan driver that you just downloaded. After installation
>, system will suggest you to add a scanner
>
>Step 3. Then, add an imaging device
>
>Step 4. Then the Scanner and Camera Installation Wizard comes up. Click Next at the
>bottom.
>
>Step 5. Then on Scanner and Camera Installation Wizard screen it will ask you which
>scanner or camera do you want to install? You want to go where it says "Manufacturer"
>and then click on EPPSCANNER and where it says "Model" it should say color flatbedscanner.
>Make sure it is highlighted, also. Click on Next at the bottom.
>
>
>
>

[Reply or follow-up to this message]

Hallo Theo, ik ga ervan uit dat je een hollander bent. Waar kan ik die versie van jou downloaden? Ik hoop op mijn email van je te horen. Groet


On Monday, October 20, 2003 at 12:46 pm, Theo Hofman wrote:
>I have the same scanner, i am using XP, for the scanner i used the driver : ViewStation
>AS6E v1.3.5 it works!!!! even better as before.
>
>

[Reply or follow-up to this message]

April 2004, having the same problem, please help.


On Thursday, May 8, 2003 at 3:21 am, middleton wrote:
>
>We had windows xp installed and since then our scanner will not work. It was working
>fine before. I have spent hours trying to find out why on the internet.
>Our scanner is vuego scan brisco 640p any help would be grateful.

[Reply or follow-up to this message]

Hey man! I´ve got the exact same problem. Have you solved the problem?


On Friday, October 8, 2004 at 1:21 pm, Prateek wrote:
>I tried it but still no success. Sometime back when i installed Xp, ECP+EPP setting
>was working. But now its not working. I tried all the settings (Standard, EPP 1.7,
>EPP 1.9, ECP, ECP+EPP) but still its not working. Does anyone have a solution?
>Thanks.
>

[Reply or follow-up to this message]

I just got my Dexxa 4800 running on XP Pro.

1) Install the Artec AS6E drivers. It's the same hardware, just a different brand.
http://www.artecusa.com/parallel-scanner-driver.html
1.a) If the installer doesn't work, you might have to extract the files to a floppy 
disk and install from there. If that doesn't work either, then you have to jump through 
some hoops, for which you'll need some basic familiarity around your computer (I'm 
not going into gritty details--get someone to help if you don't understand). Extract 
the files to a temporary folder. Run "cmd" and go to the DRIVER folder. Type:

expand AS6EIO.SY_ C:\windows\system32\drivers\AS6EIO.SYS
mkdir C:\windows\twain_32
mkdir C:\windows\twain_32\AS6E
expand AS3E32.DL_ C:\WINDOWS\twain_32\AS6E\AS3E32.DLL
expand AS6E32.DS_ C:\WINDOWS\twain_32\AS6E\AS6E32.DS
expand AS6E32.EX_ C:\WINDOWS\twain_32\AS6E\AS6E32.EXE
copy ..\help\as6e32.chm C:\windows\twain_32\as6e\as6e32.hlp
expand as6e32.in_ C:\windows\as6e32.ini
expand supmini.in_ C:\windows\supmini.ini

2) Go to C:\windows\twain_32\as6e
3) Right click as6e32.exe, go to the Compatibility tab, and enable "Windows 95" compatibility.
4) Make sure that your BIOS has your parallel port set to "EPP". (The program suggests 
"Normal" or "EPP", but I found normal didn't work.)
5) Run as6e32.exe, and your scanner should be happy and working.








On Thursday, September 22, 2005 at 6:42 am, mrpaara wrote:

>Hey man! I´ve got the exact same problem. Have you solved the problem? 

[Reply or follow-up to this message]

On octuber 25 , 2005 at 18:30 , durban wrote:
>
>We had windows xp installed and since then our scanner will not work. It was working
>fine before. I have spent hours trying to find out why on the internet.
>Our scanner is vuego scan brisco 640p any help would be grateful.

[Reply or follow-up to this message]

How do get into the Bios for windows XP?


On Saturday, April 26, 2003 at 9:57 pm, Rod Garnes wrote:
>I don't know if this will work with your machine, but give this a shot. I just got
>my IBM Scanner to work after a year of futzing around and searching the world and
>using expertise. Found a file called rscan95106.exe for a different scanner and
>gave it a shot. Of course, it didn't work. However, in the readme.txt file, there
>was a little one line blurb that said, "set the BIOS for the LPT port you are using
>to EPP only mode." Aaaaaaargh! Mine had been set to EPP & ECP mode option. Changed
>it to EPP only and the thing magically started working. Try setting your LPT port
>to EPP only and see if that helps...
>>
>
>
>

[Reply or follow-up to this message]

dear sir, we have installed a windows xp sp2 in our pc and labtop but since the new pc came we had to transfer the scanner with our pc but our pc does not contain a parallel port outlet so we some how found a way to convert the parallel port outlet to a USB outlet it worked but the internal software installed in the scanner does not pick up with the computer although it picks up the USb device attached to scanner and we also installed the necessary software for it but still the pc does not pick up the scanner although it is fully connected. the model of our scanner is acer flatbed scanner scan prisa 640P. can you tell me any way through which i can make the scanner work with the usb. it worked perfectly with the labtop because it contained a pallel port outlet. so pl help me i am really despirate to get the thing done.


On Friday, April 30, 2004 at 6:06 am, Roger wrote:
>Dale
>
>An excellent contribution. This has worked for my Vuego 320P. Anyone else using
>this information, reboot after installing the driver as instructed by Dale.
>
>Well done!
>
>Roger
>
>
>

[Reply or follow-up to this message]

Dear Faiq, I have exactly the same problem. Did you solve it in the meantime? It would be wonderful if you could relate the solution to me. Avly


On Friday, March 7, 2008 at 9:27 am, faiq wrote:
>dear sir,
>we have installed a windows xp sp2 in our pc and labtop but since the new pc came
>we had to transfer the scanner with our pc but our pc does not contain a parallel
>port outlet so we some how found a way to convert the parallel port outlet to a USB
>outlet it worked but the internal software installed in the scanner does not pick
>up with the computer although it picks up the USb device attached to scanner and
>we also installed the necessary software for it but still the pc does not pick up
>the scanner although it is fully connected. the model of our scanner is acer flatbed
>scanner scan prisa 640P. can you tell me any way through which i can make the scanner
>work with the usb. it worked perfectly with the labtop because it contained a pallel
>port outlet. so pl help me i am really despirate to get the thing done.

[Reply or follow-up to this message]

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