re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Tuesday, August 5, 2003 at 2:24 pm
Posted by Magician
(63 messages posted)
The black screen with the C:\ prompt IS the recovery console, it allows a user limited
access to get to XP's internals so as to be able to fix things (mainly copying new
system files to overwrite ones that are corrupt). So from what you have said, it
is working fine (or am I mis-reading you here?)
If you can, try running "SFC /scannow" this is microsoft's System File Checker app,
it will give you a report on the state of your vital systems files.
Another option is to boot from the XP CD (if you have it) and choose to repair the
current XP installation. This will pretty much re-install XP over your current copy
of XP without touching your other files (no formatting or anything)
I assume that when you are taking about "restart back to the Safe Mode menu in DOS"
you mean you see a black screen and white text listing your start up options (like
Safe Mode etc..). Minor point I know, but this is not DOS, it is the boot manager.
Even the Recovery Console is not DOS, it has a black screen, and white text, and
a similar command prompt, but it is XP through and through.
When the Blue Screen flashes up, do you get any chance of seeing what the error message
is? This would go a long way to solve your problem.
On Tuesday, August 5, 2003 at 11:56 am, Marvin wrote:
>Recently my GateWay Solo1450 had crashed running on WindowsXP while on the internet.
>The computer would keep rebooting after each selection in DOS safe mode (after a
>crash) for either SAFE MODE, LAST KNOWN CONFIGURATION, SAFE MODE WITH NETWORKING,
>etc.. Any of these options that I click on would make my computer flash a blue screen
>and restart back to the Safe Mode menu in DOS. I tried running the WindowsXP disk
>for Recovery Console. And that option does not work either. It runs all the way
through
>until I press R for recover and it just gives me a black screen with the C:\ prompt.
>Has this issue ever happened to anyone? And does anyone know how to repair this
without
>having to format the drive and losing all that valuable data?
>
>
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