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re: Explorer.exe crashes Wednesday, August 20, 2003 at 9:32 pm Posted by jcw (5098 messages posted) If you want help, better post all the language of the error messages you receive (including in the Event Viewer). On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, August 20, 2003 at 10:22 pm Posted by gartz (3 messages posted) Make sure windows is fully up-to-date, explorer will crash, even more without service pack 1 installed. This effect seems to be on a timer, XP without SP1 will work fine one week the next it will crash on average 6 time an hour. Its not you, just microsoft. On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, August 30, 2003 at 2:27 am Posted by Guillaume (1 messages posted) hello, i have exactly the same problem, have u been able to solve it ? My winXP pro is fully upgrade as well as all the tools i use, so it's not a problem of old version as some have suggest. Regards, Guillaume On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, September 3, 2003 at 2:36 pm Posted by Trond (3 messages posted) Hi. I have a similar problem. Using a completely updated WinXP system. I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files. Explorer.exe crashes each time I browse some specific directories. Esp. if I browse some of my pictures (jpg), and say 20 jpg's are present in it. Then the program lists the files without icons in the right pane, then slowly draw the small jpg icons per file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft many times, but still not seen any patch coming back, ha ha. The application event log says: Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" referenced memory at "0x00720065". The memory could not be "written". regards, trond On Saturday, August 30, 2003 at 2:27 am, Guillaume wrote: >hello, > i have exactly the same problem, have u been able to solve it ? > My winXP pro is fully upgrade as well as all the tools i use, so it's not a problem >of old version as some have suggest. > >Regards, >Guillaume > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 5, 2003 at 6:47 am Posted by AF2443A8D1 (2 messages posted) Trond's problem sounds very similar to mine. I've got a Dell Dimension 2350 running XP with an 80GB HD with 51% free space. I ran into problems when I began copying WAV files from CD to my HD [copying, not ripping]. I got abend errors, primarily like this: cidaemon.exe Application Error The instruction at "0x77f51ed3" referenced memory at "0xfffff8". The memory could not by "read". Click OK to terminate the program. This is what cidaemon.exe is: cidaemon - cidaemon.exe - Process Information Process File: cidaemon or cidaemon.exe Process Name: Microsoft Indexing Service Description: The Indexing Service runs in the background and catalogues files so that you can search for files containing a specific text string Common Errors: N/A System Process: No http://www.liutilities.com/products/wintaskspro/processlibrary/cidaemon/ Since I only search on file names, last night [9/4/03] I went to My Computer -> right clicked on my HD [C-drive] -> Properties -> General Tab -> then clicked off "Allow indexing...fast file searching". I then went to the subfolder in My Music that was giving me fits and checked the files there [played them, right clicked on properties, moused over for info, etc.]. After 2 minutes, Explorer.exe abended: Exploere.exe Application Error The instruction at "0x77f52a84" referenced memory at "0x000000". The memory could not by "written". Click OK to terminate the program. So, I ran a scandisk last night. This morning, [9/5] everything appeared to be OK. I went to the subfolder in My Music that was giving me fits and checked the files there. I checked other folders. No abends. I don't know if this fixed it for sure or not, but I did take a restore point in the hopes that it did. BTW, besides scandisk, does anyone know of any utility that will check to see if files or folders are corrupted. Any insight on any of this would be appreciated! On Wednesday, September 3, 2003 at 2:36 pm, Trond wrote: >Hi. >I have a similar problem. Using a completely updated WinXP system. >I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files. >Explorer.exe crashes each time I browse some specific directories. Esp. if I browse >some of my pictures (jpg), and say 20 jpg's are present in it. Then the program lists >the files without icons in the right pane, then slowly draw the small jpg icons per >file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft >many times, but still not seen any patch coming back, ha ha. > > > >The application event log says: >Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" >referenced memory at "0x00720065". The memory could not be "written". > > >regards, >trond > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 19, 2003 at 12:20 pm Posted by Allan White (1 messages posted) I also have the same exact problem. I upgraded to Win XP pro, added a large HD with several thousands of web site graphics (small graphics used in web site production). Win XP's Windows Explorer quits as I explore some of the larger, 5 or more levels deep folders with large qtys of .gif and .jpg files. It reports: "The instruction at "0x77f585c0" referenced memory at "0x00008000" The memory could not be "written" Have you been able to SOLVE this problem on your machine? A quick update email on the topic will be greatly apreciated. Thanks! Allan White On Wednesday, September 3, 2003 at 2:36 pm, Trond wrote: >Hi. >I have a similar problem. Using a completely updated WinXP system. >I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files. >Explorer.exe crashes each time I browse some specific directories. Esp. if I browse >some of my pictures (jpg), and say 20 jpg's are present in it. Then the program lists >the files without icons in the right pane, then slowly draw the small jpg icons per >file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft >many times, but still not seen any patch coming back, ha ha. > > > >The application event log says: >Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" >referenced memory at "0x00720065". The memory could not be "written". > > >regards, >trond > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 19, 2003 at 1:26 pm Posted by Trond (3 messages posted) Hi again. I suspect it has something to do with big hard drives. I have a RAID motherboard, configured with RAID 0 striping to increase performance, have 2 100GB IDE disks which are striped into one big one of ~180 GB. I'm using a "Promise 200 Stripe/RAID0 SCSI Disk Drive" driver, all seen as C: I have discovered that if I share my files and access them from another (XP) computer, I can browse the files without any crashes!! After learning that, then tried to access the files from my local machine but through my network places instead of C:. I then learned that crashes did still happen when I change folders rapidly, but did occur so often as when I access through C: I observe this strange, very slow, updating of the icons in the file list when I work locally, but when I access the files from my other computer, the icon update is immediate. This might just be because of some load sharing. So, current status: No problem if I access from another computer. Still no patch from Microsoft as I know of. I could add that it is not only Explorer.exe that crashes, if I access the directries from Word of some picture editor, I get a crash in the file.read dialogue. Therefore, I believe the problem is in some common file access DLL, but that DLL code is not executed when files are accessed through the network. This is all I know at the moment. Regards Trond On Friday, September 19, 2003 at 12:20 pm, Allan White wrote: >I also have the same exact problem. I upgraded to Win XP pro, added a large HD with >several thousands of web site graphics (small graphics used in web site production). > >Win XP's Windows Explorer quits as I explore some of the larger, 5 or more levels >deep folders with large qtys of .gif and .jpg files. > >It reports: "The instruction at "0x77f585c0" referenced memory at "0x00008000" The >memory could not be "written" > >Have you been able to SOLVE this problem on your machine? > >A quick update email on the topic will be greatly apreciated. > >Thanks! > >Allan White > > > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, September 25, 2003 at 2:54 pm Posted by Ben Thorne (4 messages posted) I'm having a similar problem on a new Laptop with a Toshiba 60gig hard drive running XP Pro. I don't have Raid though. My problem is with big folders of jpeg files in a sub folder of "My Documents" folder. I get the error message "The Instruction at 0x77f580db reference memory at 0x0057005c. Memory could not be written." Let me know if you get your problem fixed or figure out other ways around it. This is causing me some headaches!!!! On Friday, September 19, 2003 at 1:26 pm, Trond wrote: >Hi again. >I suspect it has something to do with big hard drives. >I have a RAID motherboard, configured with RAID 0 striping to increase performance, >have 2 100GB IDE disks which are striped into one big one of ~180 GB. I'm using a >"Promise 200 Stripe/RAID0 SCSI Disk Drive" driver, all seen as C: >I have discovered that if I share my files and access them from another (XP) computer, >I can browse the files without any crashes!! >After learning that, then tried to access the files from my local machine but through >my network places instead of C:. I then learned that crashes did still happen when >I change folders rapidly, but did occur so often as when I access through C: >I observe this strange, very slow, updating of the icons in the file list when I >work locally, but when I access the files from my other computer, the icon update >is immediate. This might just be because of some load sharing. > >So, current status: No problem if I access from another computer. >Still no patch from Microsoft as I know of. > >I could add that it is not only Explorer.exe that crashes, if I access the directries >from Word of some picture editor, I get a crash in the file.read dialogue. Therefore, >I believe the problem is in some common file access DLL, but that DLL code is not >executed when files are accessed through the network. > >This is all I know at the moment. > Regards > Trond > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, September 25, 2003 at 5:02 pm Posted by Ben Thorne (4 messages posted) A quick follow up: I put my large "Jpg File Folders" directly in the "My Pictures" folder and this seems to work; no more crashes so far. I had had these JPG file folders buried in sub-sub-sub-folders. I think the problem is that Explorer is having problems with the virtual memory/cache/thumbnails if there are more than about 20 Jpg files in 1 folder that is a sub-sub-sub-folder. This doesn't really solve the problem, but it helps work around it. On Thursday, September 25, 2003 at 2:54 pm, Ben Thorne wrote: >I'm having a similar problem on a new Laptop with a Toshiba 60gig hard drive running >XP Pro. I don't have Raid though. My problem is with big folders of jpeg files >in a sub folder of "My Documents" folder. I get the error message "The Instruction >at 0x77f580db reference memory at 0x0057005c. Memory could not be written." > >Let me know if you get your problem fixed or figure out other ways around it. This >is causing me some headaches!!!! > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 26, 2003 at 7:06 am Posted by Mike Manilla (1 messages posted) Mine is only slightly different. I get Function address 0x77f580db caused a protection fault. (exception code 0xc0000005). When trying to get to the printer properties. On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 26, 2003 at 8:54 am Posted by Ben Thorne (4 messages posted) I found a solution to this problem. It is a problem with Photoshop. I have version 7 but it sounds like 6 also does this. See link below for the fix that worked for me: http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=53588 On Friday, September 19, 2003 at 1:26 pm, Trond wrote: >Hi again. >I suspect it has something to do with big hard drives. >I have a RAID motherboard, configured with RAID 0 striping to increase performance, >have 2 100GB IDE disks which are striped into one big one of ~180 GB. I'm using a >"Promise 200 Stripe/RAID0 SCSI Disk Drive" driver, all seen as C: >I have discovered that if I share my files and access them from another (XP) computer, >I can browse the files without any crashes!! >After learning that, then tried to access the files from my local machine but through >my network places instead of C:. I then learned that crashes did still happen when >I change folders rapidly, but did occur so often as when I access through C: >I observe this strange, very slow, updating of the icons in the file list when I >work locally, but when I access the files from my other computer, the icon update >is immediate. This might just be because of some load sharing. > >So, current status: No problem if I access from another computer. >Still no patch from Microsoft as I know of. > >I could add that it is not only Explorer.exe that crashes, if I access the directries >from Word of some picture editor, I get a crash in the file.read dialogue. Therefore, >I believe the problem is in some common file access DLL, but that DLL code is not >executed when files are accessed through the network. > >This is all I know at the moment. > Regards > Trond > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 26, 2003 at 11:34 am Posted by Trond (3 messages posted) Great, thanks, you're todays hero! I removed Photoshop 7 and voila, all is well!! Browsing my directories now and corresp. icon drawing is not immediate, compared to a slow sad story with Photoshop installed. On Friday, September 26, 2003 at 8:54 am, Ben Thorne wrote: >I found a solution to this problem. It is a problem with Photoshop. I have version >7 but it sounds like 6 also does this. >See link below for the fix that worked for me: > >http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=53588 > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 26, 2003 at 12:18 pm Posted by Ben Thorne (4 messages posted) you can re-install Photoshop just don't make it the default program for opening Jpg and Gif files (during the photoshop installation process, anyway). After Photshop has been installed, you can go to the file types in "Folder Options" (under tools at top of all folders) and make it so Photoshop opens Jpg and Gif files. I did this and it seems to work fine. Glad you got things working. I know I was pulling my hair out yesterday. On Friday, September 26, 2003 at 11:34 am, Trond wrote: >Great, thanks, you're todays hero! >I removed Photoshop 7 and voila, all is well!! >Browsing my directories now and corresp. icon drawing is not immediate, compared >to a slow sad story with Photoshop installed. > > > > [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, October 8, 2003 at 2:36 am Posted by Paul Hawkins (1 messages posted) My problem is slightly different in that the message I get reads "The instruction at 0x77f580db referenced memory at 0x00620065. The memory could not be written. I have an email in my outlook inbox which does NOT have an attachment. If I try to open, move, delete or in any way interfere with this email, I get the above message then Outlook closes. I am able to open all other emails and Outlook behaves normally except for this one email. Does anyone know how to remove this email without clicking on it. As it is the only email now left in my inbox I'd like to delete it safely. Thanks for your time. Paul Hawkins On Friday, September 26, 2003 at 7:06 am, Mike Manilla wrote: >Mine is only slightly different. I get Function address 0x77f580db caused a protection >fault. (exception code 0xc0000005). When trying to get to the printer properties. > > [Reply or follow-up to this message] cidaemon [the memory could not be ''read''] Thursday, February 12, 2004 at 3:11 am Posted by Colin Howarth (1 messages posted) I am receiving the same error as Irwin... however It is only cidaemon that gives me this error message, it seems to happen very regularly - presumably during cidaemon's catalogue generation...? I have not experienced application or server crashes. I am running 2000 server SP1 atm, but will update to SP4 when the office is next empty. Anyone know if this, or anything else, will fix this issue? Thx advance On Friday, September 5, 2003 at 6:47 am, Irwin Richards wrote: >Trond's problem sounds very similar to mine. I've got a Dell Dimension >2350 running XP with an 80GB HD with 51% free space. > >I ran into problems when I began copying WAV files from CD to my HD >[copying, not ripping]. I got abend errors, primarily like this: > > cidaemon.exe Application Error > > The instruction at "0x77f51ed3" referenced memory at "0xfffff8". > The memory could not by "read". > > Click OK to terminate the program. > >This is what cidaemon.exe is: > > cidaemon - cidaemon.exe - Process Information > Process File: cidaemon or cidaemon.exe > Process Name: Microsoft Indexing Service > Description: The Indexing Service runs in the background > and catalogues files so that you can search for files > containing a specific text string > Common Errors: N/A > System Process: No > http://www.liutilities.com/products/wintaskspro/processlibrary/cidaemon/ > >Since I only search on file names, last night [9/4/03] I went to My > >Computer -> right clicked on my HD [C-drive] -> Properties -> General >Tab -> then clicked off "Allow indexing...fast file searching". > >I then went to the subfolder in My Music that was giving me fits and >checked the files there [played them, right clicked on properties, >moused over for info, etc.]. After 2 minutes, Explorer.exe abended: > > Exploere.exe Application Error > > The instruction at "0x77f52a84" referenced memory at "0x000000". > The memory could not by "written". > > Click OK to terminate the program. > >So, I ran a scandisk last night. This morning, [9/5] everything appeared > >to be OK. I went to the subfolder in My Music that was giving me fits and >checked the files there. I checked other folders. No abends. > >I don't know if this fixed it for sure or not, but I did take a restore >point in the hopes that it did. > >BTW, besides scandisk, does anyone know of any utility that will check to > >see if files or folders are corrupted. > >Any insight on any of this would be appreciated! > > [Reply or follow-up to this message] re: cidaemon [the memory could not be ''read''] Thursday, August 26, 2004 at 1:53 pm Posted by chris lord (1 messages posted) I had the same reported problem but with avi files. a solution seems to be to rename the file extention to something random like ".111", and then I could open my folder without any crashes. It must have been something to do with the way windows explorer communicates with the assocated program to provided information about the file. So if the extention is changed windows explorer cannot find a assocated program to find information about the file. But this doesnt provide a real solution; but it can stop a lot of flustration crashed. [Reply or follow-up to this message] re: cidaemon [the memory could not be ''read''] Monday, October 4, 2004 at 9:52 am Posted by Eamon (1 messages posted) More on this: I have recently been getting this same error when using both Jpg files and AVI files. Renaming the file works (you can rename the file through dos). But what is strange is that it does not crash after it has been renamed back to its original name (do this rename in explorer). The only recent things I have done to my system is update to XP service pack 2 and installed ACE Mega Codecs pack dashboard. I think this may be a codec issue. Also I have got some new virus software (zone alarm with anti virus). This reported that a JPG files had been infected with the ‘JPEG.MS04-028.exploit’ virus. This is a buffer overrun virus that affects win 98 and below, but may be causing explorer to crash (only guessing). Anyway do a scan disk anyway just in case. On Thursday, August 26, 2004 at 1:53 pm, chris lord wrote: > >I had the same reported problem but with avi files. a solution seems to be to rename >the file extention to something random like ".111", and then I could open my folder >without any crashes. It must have been something to do with the way windows explorer >communicates with the assocated program to provided information about the file. So >if the extention is changed windows explorer cannot find a assocated program to find >information about the file. > >But this doesnt provide a real solution; but it can stop a lot of flustration crashed. > [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, October 9, 2004 at 3:24 pm Posted by Kathy (1 messages posted) Just wanted to say thank you for the information on the way Photoshop can cause this problem. I've been trying to track it down from various technical sites for weeks now but it turned out the Photoshop was the gremlin in my works. [Reply or follow-up to this message] explorer.exe crashes when folder with avi files is opened Monday, October 11, 2004 at 2:26 pm Posted by Enipucrop (3 messages posted) I too had the problem with explorer.exe crashing when opening certain folders with avi files. The Microsoft Media Player seems to be the problem?!?! I have an installation of the "Classic Media Player". I opened the folder options/file types and assign the avi file type to the classic media player. Problem seems to be solved. Hope this helps anyone... [Reply or follow-up to this message] re: explorer.exe crashes when folder with avi files is opened Wednesday, October 13, 2004 at 11:44 am Posted by Enipucrop (3 messages posted) I was too happy too fast... this only solved the problem a few minutes. Back to square one! drat :( [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Wednesday, October 13, 2004 at 12:25 pm Posted by Enipucrop (3 messages posted) OK, I found this somewhere and it has fixed my problem: =========== I had exactly the same problem until I came across this handy little registry hack. Run regedit and find the following key :- HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler Delete the "Default" value then close. You should now be able to see .avi previews almost instantly but without the crashes ============== Hope it helps you too [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Friday, October 15, 2004 at 8:49 pm Posted by eekreek (1 messages posted) Thank you very much Enipucrop, that was exactly what i needed, do you think that it has anything to do with installing and uninstalling codecs and codec packs which change this registry key? Anyway, it doesn't really matter, it worked perfectly, thanks again! On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, October 19, 2004 at 4:17 pm Posted by Chad Williams (1 messages posted) I have a problem with WE when I try to access any of my .AVI files I can't do anything without a crash, I tried to delete the registry key like you said but it won't let me, am I doing anything wrong? On Friday, October 15, 2004 at 8:49 pm, eekreek wrote: >Thank you very much Enipucrop, that was exactly what i needed, do you think that >it has anything to do with installing and uninstalling codecs and codec packs which >change this registry key? Anyway, it doesn't really matter, it worked perfectly, >thanks again! > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Wednesday, October 27, 2004 at 10:09 pm Posted by mark (1 messages posted) Did you ever figure out the permission? On Tuesday, October 19, 2004 at 4:17 pm, Chad Williams wrote: >I have a problem with WE when I try to access any of my .AVI files I can't do anything >without a crash, I tried to delete the registry key like you said but it won't let >me, am I doing anything wrong? > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Saturday, November 13, 2004 at 1:00 am Posted by Doc (1 messages posted) I ran into similar problems that I managed to track down to 2 AVI files by moving each AVI file to a temp directoy and trying to view the directory with explorer each time until it crashed thus identifying the bad file. Simply renaming the file at the command prompt solves the problem. It's strange that it only occurs to specific AVI files and not all and I was not able to trace it down to any specific VISIBLE character in the filename. I wonder if it's possible if a non-displayable character might be attached to the filename or if the filename might be overloaded causing a corruption on memory (simillar to worms attempt to overload a memory buffer to allow access to a system) and that renaming it deletes the problem characters? On Tuesday, October 19, 2004 at 4:17 pm, Chad Williams wrote: >I have a problem with WE when I try to access any of my .AVI files I can't do anything >without a crash, I tried to delete the registry key like you said but it won't let >me, am I doing anything wrong? > > > [Reply or follow-up to this message] Explorer.exe crashes Thursday, November 18, 2004 at 2:57 am Posted by matti (1 messages posted) Hi, I have a problem with my explorer too. When I click the partition where I have my windows installed (It's on partition F) with a right mouse button, Windows Explorer crashes. For other drives it doesn't do it. Can you give some advice, what might be causing the problem? thanks for the great forum! .matti [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, November 18, 2004 at 4:38 am Posted by Eric Winter (1 messages posted) Let me make a wild guess. Have any of you, experiencing Windows Explorer crashes in Windows XP/SP1, Webroot SpySweeper installed? If yes - hold on, I'll get back to you; If no - continue reading. Have any of you, experiencing Windows Explorer crashes in Windows XP/SP1, a shortcut on their desktop with which they start Windows Explorer? If yes - hold on, I'll get back to you; If no - check EventViewer; you crashes are application related. --Eric [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, November 18, 2004 at 9:54 am Posted by davesino (3 messages posted) Hi all. I too have noticed that explorer.exe crashes when ever I right-click folders and drives. I have systematically disabled one program/service at a time, and when I disabled SpySweeper, explorer.exe no longer crashed. I then went into the options of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore, and SpySweeper is still installed and running. Hope this helps others... Dave On Thursday, November 18, 2004 at 4:38 am, Eric Winter wrote: >Let me make a wild guess. >Have any of you, experiencing Windows Explorer crashes in Windows XP/SP1, Webroot >SpySweeper installed? If yes - hold on, I'll get back to you; >If no - continue reading. Have any of you, experiencing Windows Explorer crashes >in Windows XP/SP1, a shortcut on their desktop with which they start Windows Explorer? >If yes - hold on, I'll get back to you; >If no - check EventViewer; you crashes are application related. > >--Eric [Reply or follow-up to this message] re: Explorer.exe crashes Monday, December 6, 2004 at 9:05 pm Posted by Steve Kay (1 messages posted) >Dave:I could kiss you, or send women or whatever you want. I've struggled with the problem of win explorer XP crashing when I went to delete a directory for months now. It absolutely is the spysweeper (mine is V3.0) adding to the windows explorer context menu (1st item in the options). Thanks, I'll send an email to webroot On Thursday, November 18, 2004 at 9:54 am, davesino wrote: >Hi all. >I too have noticed that explorer.exe crashes when ever I right-click folders and >drives. I have systematically disabled one program/service at a time, and when I >disabled SpySweeper, explorer.exe no longer crashed. I then went into the options >of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer >Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore, >and SpySweeper is still installed and running. >Hope this helps others... >Dave > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, December 7, 2004 at 9:26 am Posted by davesino (3 messages posted) No Problem. This problem plagued me as well. I finally got sick enough of it, that I just sat down for like 4 hours and started eliminating different things one at a time. Dave :-) On Monday, December 6, 2004 at 9:05 pm, Steve Kay wrote: > >>Dave:I could kiss you, or send women or whatever you want. I've struggled with >the problem of win explorer XP crashing when I went to delete a directory for months >now. It absolutely is the spysweeper (mine is V3.0) adding to the windows explorer >context menu (1st item in the options). Thanks, I'll send an email to webroot > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, December 10, 2004 at 7:32 pm Posted by Dan (1 messages posted) Hi, I found the answer to this problem on another forum. It worked for me with the .avi files. http://www.geekstogo.com/forum/index.php?showtopic=4911&pid=23532&st=0&#entry23532 [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Thursday, December 23, 2004 at 9:45 am Posted by troutinoregon (1 messages posted) That was an answer to my prayers. I did a google search and found this page, seen your solution and implemented it and instantly my troubles went away. Thank you very very much Enipucrop!!! On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Saturday, January 1, 2005 at 5:22 am Posted by bhobbins (1 messages posted) Solves my issue with directories with large .avi files. I was consistently getting Reference Memory Errors opening directories with large .avi files. This definitely solves the problem. THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Thursday, January 6, 2005 at 9:12 pm Posted by John F Land (1 messages posted) I have the crash problem, but it's not related to AVI files or Photoshop or other programs named here so far. Whenever I open Windows Explorer in ANY fashion, it crashes. HOWEVER, the problem does NOT occur if I first right click on My Network Places and select "Properties". Go figure. I'm running XP Pro Tablet edition, with SP2. John Land [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Sunday, January 16, 2005 at 3:20 am Posted by Corey (2 messages posted) Unfortunately, I was not so lucky. I have been having a very similar problem with .avi files crashing Windows Explorer whenever I so much as click on the file or try to display them in thumbnail view. I have narrowed it down to a number of specific files where the problem occurs, but I cannot figure out what is wrong with them. Sadly, the regedit trick did not work for me. Any other suggestions from anybody? Thanks! Corey On Thursday, December 23, 2004 at 9:45 am, troutinoregon wrote: >That was an answer to my prayers. I did a google search and found this page, seen >your solution and implemented it and instantly my troubles went away. Thank you very >very much Enipucrop!!! > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Monday, January 17, 2005 at 3:42 am Posted by Willem (1 messages posted) Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever I tried to play the file, check properties or tried to burn it in NERO. After some browsing (this tread and many more) I came upon some suggestion of it being related to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it and all troubled files played without any problems. I do think it's not the SLD codec pack in particular, but just one of the codecs included. If you encountered the problem after installing any oder codec pack, just uninstall and see what happens. I now use SLD 1.5.3 and without problems. Hopefully I could be of help for some of you out there... Greetings. On Sunday, January 16, 2005 at 3:20 am, Corey wrote: >Unfortunately, I was not so lucky. I have been having a very similar problem with >.avi files crashing Windows Explorer whenever I so much as click on the file or try >to display them in thumbnail view. I have narrowed it down to a number of specific >files where the problem occurs, but I cannot figure out what is wrong with them. > Sadly, the regedit trick did not work for me. Any other suggestions from anybody? > >Thanks! > >Corey > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Monday, January 17, 2005 at 3:58 pm Posted by Corey (2 messages posted) Thanks for the response. I haven't installed any codec packs, but I'm thinking maybe I should try it and see if by chance that will resolved my problem. Now I need to learn how to install codec packs.... Thanks, Corey On Monday, January 17, 2005 at 3:42 am, Willem wrote: >Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever >I tried to play the file, check properties or tried to burn it in NERO. After some >browsing (this tread and many more) I came upon some suggestion of it being related >to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it >and all troubled files played without any problems. I do think it's not the SLD codec >pack in particular, but just one of the codecs included. If you encountered the problem >after installing any oder codec pack, just uninstall and see what happens. I now >use SLD 1.5.3 and without problems. >Hopefully I could be of help for some of you out there... Greetings. > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Wednesday, January 19, 2005 at 6:07 am Posted by yomguy (1 messages posted) Thanks Enipucrop !! I've found an aswer to my explorer crashing pb ! GREAT, it works. But as I am never satisfied when I don't understand where such bugs come from, I wonder which software or files (pb appeared for me when I downloads avi files from peers...) could modify this register key... Why Norton Windoctor didn't see anything ? Any idea ? Regards, Yomguy On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, February 1, 2005 at 8:29 am Posted by olsnappy (1 messages posted) Awesome job. I had they same problem I was getting frustrated with the same problem. I will be fixing it when I go home today. windows has to many problems.:-) I thought I had a bad virus. Scanned with spyware. bps spyware. Scanned with norton. and panda. Did reg clean used registry mechanic. Reg Scrub and Error Nuker. Nothing worked. I do remeber activating the feature as I had to disable Dr. Watson(useless peice of garbage) as conflicts with Spysweeper. and then I turned on that feature. Why does it crash explorer.exe though? On Tuesday, December 7, 2004 at 9:26 am, davesino wrote: >No Problem. This problem plagued me as well. >I finally got sick enough of it, that I just sat down for like 4 hours and started >eliminating different things one at a time. >Dave :-) > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, February 8, 2005 at 2:37 am Posted by Gunnar Carlman (1 messages posted) Hi, I also had explorer craches when I browsed folders with AVI-files. I have several AVI-players and i found out that more then one player had AVI as default association. I changed that so no filetype was accosiated to more than one player . Sometimes when you install a new player it makes itself the default player for all files, without even telling you. It seems to have solved the problem. Gurra100 On Monday, January 17, 2005 at 3:42 am, Willem wrote: >Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever >I tried to play the file, check properties or tried to burn it in NERO. After some >browsing (this tread and many more) I came upon some suggestion of it being related >to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it >and all troubled files played without any problems. I do think it's not the SLD codec >pack in particular, but just one of the codecs included. If you encountered the problem >after installing any oder codec pack, just uninstall and see what happens. I now >use SLD 1.5.3 and without problems. >Hopefully I could be of help for some of you out there... Greetings. > > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, February 8, 2005 at 9:50 am Posted by davesino (3 messages posted) With this feature turned on, it would add the spysweeper option to the right-click menu (which is part of the 'explorer.exe' shell). This feature was designed so the user could right-click an item, and choose to scan for spyware etc. On Tuesday, February 1, 2005 at 8:29 am, olsnappy wrote: >Awesome job. I had they same problem I was getting frustrated with the same problem. > I will be fixing it when I go home today. windows has to many problems.:-) I thought >I had a bad virus. Scanned with spyware. bps spyware. Scanned with norton. and >panda. Did reg clean used registry mechanic. Reg Scrub and Error Nuker. Nothing >worked. I do remeber activating the feature as I had to disable Dr. Watson(useless >peice of garbage) as conflicts with Spysweeper. and then I turned on that feature. > Why does it crash explorer.exe though? > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, February 8, 2005 at 7:34 pm Posted by Christie (42 messages posted) I would just like to thank you for being a genius! I have recently gotten errors when moving my cursor over .avi files. I have tried everything people suggested - Registry Mechanic, Windows Updates, etc. Nothing has worked...until now. Deleting that default setting in regedit worked like a charm! Thank you for being so great!!! :-) On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, February 9, 2005 at 5:00 am Posted by miguel (1 messages posted) your the mo fo man bro!!! i dont usually post on forums as a newbie so i apologise for my lack of involvement in this, but, having found this site through searching "pictures make explorer crash" i found the solution to this problem and have to big you all up! LoveScreams, TheBastards. On Friday, September 26, 2003 at 12:18 pm, Ben Thorne wrote: >you can re-install Photoshop just don't make it the default program for opening Jpg >and Gif files (during the photoshop installation process, anyway). After Photshop >has been installed, you can go to the file types in "Folder Options" (under tools >at top of all folders) and make it so Photoshop opens Jpg and Gif files. I did this >and it seems to work fine. > >Glad you got things working. I know I was pulling my hair out yesterday. > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Thursday, February 10, 2005 at 2:58 pm Posted by Dustin Gonzalez (1 messages posted) I too am having this problem with no apparent connection to any particular file type. My problem occurs when i attempt to open any folder, however, using universal explorer i have no problems at all. I just simply cannot open a folder/drive without explorer crashing on me giving me the "instruction at 0x028cd065 referenced memory at 0x000000 the memory could not be written" the first set of numbers is different everytime, but always ends in d065. i've run numerous spyware/virus checks and come up empty. Any help would be appreciated, i really don't want to have to do a complete wipe. On Thursday, January 6, 2005 at 9:12 pm, John F Land wrote: >I have the crash problem, but it's not related to AVI files or Photoshop or other >programs named here so far. Whenever I open Windows Explorer in ANY fashion, it crashes. >HOWEVER, the problem does NOT occur if I first right click on My Network Places and >select "Properties". Go figure. I'm running XP Pro Tablet edition, with SP2. > >John Land [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Friday, February 18, 2005 at 8:24 pm Posted by Yulsie (2 messages posted) I can't open My Computer or Control Panel without getting the "memory reference" error. No particular file type causes the crash. Can I just replace explorer.exe or should I reinstall Windows, then do SP2 again? I do have SpySweeper loaded. I have spent hours and hours on this and used three different adware pkgs, deleted malware references in the registry, etc. etc. I yearn for a simple step-by-step solution. Also, can I tighten up my firewall parameters? A buddy told me to use Firefox instead of IE - no Active X. I'm about to try it, but I still need My Computer and Control Panel! n Thursday, February 10, 2005 at 2:58 pm, Dustin Gonzalez wrote: >I too am having this problem with no apparent connection to any particular file type. > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Friday, February 18, 2005 at 8:48 pm Posted by Falcon (13489 messages posted) Please start a new thread and describe your problem fully. Your issue is not related to this thread at all. The Wereotter [Reply or follow-up to this message] Alternate partial solution Tuesday, February 22, 2005 at 10:38 am Posted by Adam Senour (1 messages posted) Okay, After having read this thread and trying the stuff in it, I discovered what I consider to be a partial solution (since it is a band-aid, IMHO). Photoshop isn't installed on this machine, as one poster indicated (although Illustrator is...is this possibly it?), and the only two file types are Word docs and PDFs. What I did notice is that the directory in question was 8 levels deep. And in this case, the directory in question is on a server, whereas this is a client machine. So...what I did was mapped a new drive to the sixth-level directory on the server (level 1)/(level 2).../(level 6), and it has worked quite well. However, I don't really like it for two reasons: 1) It's too easy to run out of network drive letters doing this. 2) While it isolates the specific issue as being long directory paths, it does not actually solve said issue other than to possibly rename the paths. I guess the reason I'm making this post is to provide some more information, insight, and a band-aid to the problem in the hopes that someone can take what I've done and turn it into a solution. [Reply or follow-up to this message] re: explorer.exe crashes when folder with avi files is opened Saturday, February 26, 2005 at 6:57 pm Posted by Markus (1 messages posted) Enipucrop - you rock! Thanks a lot - that was the perfect solution!!! One happy Texan. On Monday, October 11, 2004 at 2:26 pm, Enipucrop wrote: >I too had the problem with explorer.exe crashing when opening certain folders with >avi files. The Microsoft Media Player seems to be the problem?!?! I have an installation >of the "Classic Media Player". I opened the folder options/file types and assign >the avi file type to the classic media player. Problem seems to be solved. Hope this >helps anyone... [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, February 27, 2005 at 12:11 pm Posted by Cammie (1 messages posted) OMG!! Thank u thank u thank u thank u! This right-click-windows explorer thing has been bugging me forever. I did what you said, and it's all better!! THANK U!! I actually just un-installed SpySweeper because I have other programs that get rid of spyware and the problem is solved. On Thursday, November 18, 2004 at 9:54 am, davesino wrote: >Hi all. >I too have noticed that explorer.exe crashes when ever I right-click folders and >drives. I have systematically disabled one program/service at a time, and when I >disabled SpySweeper, explorer.exe no longer crashed. I then went into the options >of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer >Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore, >and SpySweeper is still installed and running. >Hope this helps others... >Dave > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Wednesday, March 2, 2005 at 1:00 pm Posted by vikas (2 messages posted) Hi, I too have a problem exactly same as that of corey. I have tried the methods that he did, but to no avail. if anybody knows the solution or wants more information, please let me know. thanks On Sunday, January 16, 2005 at 3:20 am, Corey wrote: >Unfortunately, I was not so lucky. I have been having a very similar problem with >.avi files crashing Windows Explorer whenever I so much as click on the file or try >to display them in thumbnail view. I have narrowed it down to a number of specific >files where the problem occurs, but I cannot figure out what is wrong with them. > Sadly, the regedit trick did not work for me. Any other suggestions from anybody? > >Thanks! > >Corey > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Wednesday, March 2, 2005 at 1:09 pm Posted by vikas (2 messages posted) thnaks willem, i had installed ffdshow, i uninstalled it and the problem of win xp crashing has gone. however, is there any codec pack or version which i can install so that i can view the avi files without win xp crashing. thanks again Vikas On Monday, January 17, 2005 at 3:42 am, Willem wrote: >Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever >I tried to play the file, check properties or tried to burn it in NERO. After some >browsing (this tread and many more) I came upon some suggestion of it being related >to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it >and all troubled files played without any problems. I do think it's not the SLD codec >pack in particular, but just one of the codecs included. If you encountered the problem >after installing any oder codec pack, just uninstall and see what happens. I now >use SLD 1.5.3 and without problems. >Hopefully I could be of help for some of you out there... Greetings. > > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, March 4, 2005 at 10:39 am Posted by Michael Hyman (1 messages posted) I just came across this solution to the explorer.exe crashing problem, so I thought I would share it. No gaurentees, but it worked for me. In explorer.exe, select Tools->Folder Options->View->UNCHECK "Launch Folder Windows in Separate Processes" As soon as you hit OK, the problem is gone. Apparently this is a new problem related to having more than one instance of explorer.exe running at once. I confirmed the problem by just watching task manager. I hope this helps, it fixed my issue. Regards...Michael On Sunday, February 27, 2005 at 12:11 pm, Cammie wrote: >OMG!! Thank u thank u thank u thank u! This right-click-windows explorer thing has >been bugging me forever. I did what you said, and it's all better!! THANK U!! I actually >just un-installed SpySweeper because I have other programs that get rid of spyware >and the problem is solved. > > > [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, March 5, 2005 at 6:54 pm Posted by Darkien (1 messages posted) I have a similar problem with Explorer.exe When I try to search files using the Search function of the Start Menu, my explorer.exe crash When i open the search function it opens normally i write my search options and when i click the Search button to start the searh it crash. My System is: Athlon 64 3000+ 1 Gb Ram Video nVidia GeForce FX 5200 128 Mb hard drives: SATA 160 Gb Western Digital PATA 80 Gb Seagate Windows XP Professional SP2 I hope that someone can help me with this. [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, March 16, 2005 at 10:25 pm Posted by Caitlin (1 messages posted) Hello, I too have the same problem, except i belive mine is a little different then your guys'. When I try to open any files or folders (my pictures, music, documents, control panel stuff like that) a message pops up saying" Explorer.exe-application error The instruction at "0x01cdf065" referenced memory at "0x000000000". The memory could not be "written" Click okay to terminate the program -- Does anybody know how to fix this, or why and how this even started? It's making me crazy, and I need the computer to work because I have homework to finish. Thanks!! Caitlin On Saturday, March 5, 2005 at 6:54 pm, Darkien wrote: >I have a similar problem with Explorer.exe >When I try to search files using the Search function of the Start Menu, my explorer.exe >crash > >When i open the search function it opens normally i write my search options and when >i click the Search button to start the searh it crash. >My System is: >Athlon 64 3000+ >1 Gb Ram >Video nVidia GeForce FX 5200 128 Mb >hard drives: SATA 160 Gb Western Digital > PATA 80 Gb Seagate >Windows XP Professional SP2 > >I hope that someone can help me with this. > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, March 17, 2005 at 7:12 am Posted by Falcon (13489 messages posted) You are likely infected with CoolWebSearch. Perform the following: Disable System Restore Perform an online virus scan. Download, update, and run these tools: Spybot Search & Destroy Lavasoft Adaware CWShredder Repeat as necessary until clean. If you still experience problems after doing these steps, download HijackThis and post a log to this forum. To protect against reinfection, download and use these: Javacool's SpywareBlaster Javacool's SpywareGuard Malware-blocking HOSTS file Optionally Reenable System Restore If you encounter any broken links, please inform me of them. Also note that these links direct through my web server to allow me to keep them up-to-date or post additional info. The Wereotter [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, March 22, 2005 at 6:37 pm Posted by Xerxes (1 messages posted) Hey all, found a solution that worked for me... (i lost the website i copied it from...but it was a post by Authour : rogerh) >Windows Explorer Thumbnail Crash Workaround · >2004-05-12 >Windows Explorer in XP can be set to show thumbnails >of pictures and movies. >It’s a useful feature, but kind of unstable. >Sometimes it doesn’t work and certain movie files can >crash Windows Explorer when it tries to load their >thumbnails. >To fix this, use this at a command prompt: >regsvr32 /u shmedia.dll >To undo the fix, use >regsvr32 shmedia.dll [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, March 22, 2005 at 6:47 pm Posted by Falcon (13489 messages posted) Correct. This would not affect things such as Control Panel, however, as they do not contain video files. An alternative and less drastic way to disable this feature is ShExView, which will allow you to disable just the Video Thumbnail Extractor, not all the functionality of shmedia.dll (Which includes property sheets for video and audio files). The Wereotter [Reply or follow-up to this message] re: Explorer.exe crashes Friday, April 1, 2005 at 8:39 am Posted by Funker (1 messages posted) I had exactly the same proble, i resolved my issue by deleting two .mds files (copied DVD's) from my C/Windows directory. Since doing that, problem has gone... On Tuesday, March 22, 2005 at 6:47 pm, Otter wrote: >Correct. This would not affect things such as Control Panel, however, as they do >not contain video files. An alternative and less drastic way to disable this feature >is ShExView, which will >allow you to disable just the Video Thumbnail Extractor, not all the functionality >of shmedia.dll (Which includes property sheets for video and audio files). > The Wereotter > [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, April 6, 2005 at 7:08 am Posted by Marty (1 messages posted) Right click causes an error and crashes Explorer.exe after installing Windows XP SP2? -------------------------------------------------------------------------------- When you right-click on a Desktop icon or a folder, the pointer changes to a hourglass, Taskbar disappears and after about 30 seconds the screen comes back to normal and still no right click options are available. This behavior may be seen after installing Windows XP Service Pack 2. However, it's not a problem caused by Service Pack 2, but an incompatible Context-menu handler from DivX. Update 9/8/2004 - DivX software and Windows XP SP2 DivX 5.2.1, DivX Pro 5.2.1, and Dr DivX 1.0.6 have been released. These versions are compatible with Microsoft Windows XP SP2 and can be downloaded from www.divx.com. Please follow the guidelines below only if you wish to use older versions of these products on Windows XP SP2. RESOLUTION (for older versions of DivX software) Eliminate the context-menu handler from the registry, or disable it temporarily using ShellExView tool. Click Start, Run and type REGEDIT. Navigate to: HKCR \ * \ shellex \ ContextMenuHandlers \ EncodeDivXExt Backup the key to a REG file, and delete EncodeDivXExt key Close Registry Editor and restart Windows Using ShellExView utility See this page for more information on using ShellExView utility (see Method 2 in that page). In ShellExView, the entry might read as EncodeDivXExt Module. More information from DivX.com Forums, regarding DivX and the problems with Windows XP Service Pack 2 On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Friday, April 8, 2005 at 9:58 am Posted by erikals (1 messages posted) Tried the un-assigning thing with PhotoShop icons, but it didn't work. The "psicon.dll" caused the problem. You can find it in "C:\Program Files\Common Files\Adobe\Shell" [Reply or follow-up to this message] re: Explorer.exe crashes and runs at 100% Friday, April 8, 2005 at 7:23 pm Posted by Ricky fox (1 messages posted) Explorer.exe crashes and runs at 100% On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, April 12, 2005 at 8:56 am Posted by Nathan Kotua (1 messages posted) Thank you for this quick reg. hack. It worked a treat now all my movie files work without crashing explorer. cheers mate!!! On Tuesday, February 8, 2005 at 7:34 pm, Christie wrote: >I would just like to thank you for being a genius! I have recently gotten errors >when moving my cursor over .avi files. I have tried everything people suggested - >Registry Mechanic, Windows Updates, etc. Nothing has worked...until now. Deleting >that default setting in regedit worked like a charm! Thank you for being so great!!! >:-) > > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, April 12, 2005 at 6:08 pm Posted by Adam Abbate (1 messages posted) Hi Mike, I'm having the same problem as you, did you end up finding a solution to the problem? Many thanks, Adam. On Friday, September 26, 2003 at 7:06 am, Mike Manilla wrote: >Mine is only slightly different. I get Function address 0x77f580db caused a protection >fault. (exception code 0xc0000005). When trying to get to the printer properties. > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, May 3, 2005 at 1:35 am Posted by edy (1 messages posted) ""explorer.exe has generated error and need to closed"". almost every windows user used to get such problem, including me, the coused is vary. many people and forum discuss it for times but the solution is never comes. I was thinking that this problem was purposely created by microsoft as the leader in "OS". never think that you will find it's solution as long as you're using microsoft product as your "OS" or you're not a really expert in "OS". [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, May 7, 2005 at 3:19 pm Posted by Swifty (1 messages posted) Whenever I right clicked in WEx I received a "Data Execution Prevention" message, and a crash, let alone crashing if I tried Folders view, and random IEx6 crashes. I received notice of a Java 5.0 update, downloaded it, and now I have no problems (yet) [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, May 12, 2005 at 1:17 pm Posted by Tom Black (1 messages posted) After weeks of unsuccessful googling to solve this problem on a dell inspiron 9400 with win xp pro (always occured whenever I attempted to paste a copied file) 30 minutes with a very helpful Dell tech support guy called Jason finally paid off. The answer was to turn off error reporting (control panel/system properties/advanced/error reporting - select 'disable error reporting' but select 'but notify me when critical errors occur') Problem solved! On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, May 29, 2005 at 2:20 pm Posted by smersh (1 messages posted) Ben Thorne, you are a God among men. I had the same The instruction at "0x77f580db" referenced memory at "0x00720065". The memory could not be "read" deal. Removed PS Elements. Bang! It works. Thanks again! On Friday, September 26, 2003 at 8:54 am, Ben Thorne wrote: >I found a solution to this problem. It is a problem with Photoshop. I have version >7 but it sounds like 6 also does this. >See link below for the fix that worked for me: > >http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=53588 > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, June 10, 2005 at 9:28 am Posted by Joelie Sandoval (4 messages posted) I have just found that if you right-click on an image file that is defaulted to Photoshop, go to Photoshop Image, and uncheck Generate Thumbnails (regardless of what view you're in) it fixes the problem. At least the JPG issue. On Friday, April 8, 2005 at 9:58 am, erikals wrote: >Tried the un-assigning thing with PhotoShop icons, but it didn't work. The "psicon.dll" >caused the problem. You can find it in "C:\Program Files\Common Files\Adobe\Shell" [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, July 2, 2005 at 3:16 am Posted by Abez (1 messages posted) Total newbie, but was having a heck of a time with this problem! Just got a brand new machine and started editing video today, and BOOM, the .avi files I was creating were crashing windows explorer. But thanks to the genius that IS FALCON, the problem is now solved. Just DL'ed the ShExView program (took 2 seconds), disabled video thumbnail view, and the problem was solved--w/o so much as even a restart! Thank you, thank you, thank you! I'm so relieved I didn't have to edit the registry or do anything drastic!! On Tuesday, March 22, 2005 at 6:47 pm, Falcon wrote: >Correct. This would not affect things such as Control Panel, however, as they do >not contain video files. An alternative and less drastic way to disable this feature >is ShExView, which will >allow you to disable just the Video Thumbnail Extractor, not all the functionality >of shmedia.dll (Which includes property sheets for video and audio files). > The Wereotter > [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, July 2, 2005 at 6:25 am Posted by Falcon (13489 messages posted) You're welcome... I found ShellExView after I got tired of manually removing the sixty shell extentions I don't need. Now it's on every computer I use. ;) My Malware Removal Instructions Perform the following: Disable System Restore * Perform an online virus scan * * * * . Download, update, and run these tools: Spybot Search & Destroy * Lavasoft Adaware * CWShredder * Repeat as necessary until clean. If you still experience problems after doing these steps, download HijackThis * and post a log to this forum. To protect against reinfection, download and use these: If at all possible, I recommend that you use alternative software, particularly web browsers and email clients: Web Browsers * * * Email Clients * * If this is not a viable option, or for additional protection, use these: Javacool's SpywareBlaster * Javacool's SpywareGuard * Malware-blocking HOSTS file * IE-SPYAD * , Internet Explorer only Optionally Reenable System Restore * . Better alternatives to System Restore. If you encounter any broken links, please inform me of them. Also note that these links direct through my web server to allow me to keep them up-to-date or post additional info. If you are unable to use the links above, click the stars instead, which are a direct link to the page in question. [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Monday, July 11, 2005 at 12:45 am Posted by DrWho (1 messages posted) I want to thank you all for helping me to solve a problem that I have had for months. That is of course when doing a thumbnail view in Explorer it crashes hard. When the crash happen Microsoft online crash analysis stated that I had the TrojanDownloader:Win32/Delf.FNVirus. I spent months wasting my time with their wrong analysis. It turned out to be the FFDSHOW DirectShow decoding filter. Once I removed it and reinstalled the latest version all problems were solved, and this it my new favorite research and resource site for Windows issues. Thanks to all who help out here. Dr. Who On Monday, January 17, 2005 at 3:42 am, Willem wrote: >Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever >I tried to play the file, check properties or tried to burn it in NERO. After some >browsing (this tread and many more) I came upon some suggestion of it being related >to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it >and all troubled files played without any problems. I do think it's not the SLD codec >pack in particular, but just one of the codecs included. If you encountered the problem >after installing any oder codec pack, just uninstall and see what happens. I now >use SLD 1.5.3 and without problems. >Hopefully I could be of help for some of you out there... Greetings. > > > [Reply or follow-up to this message] Explorer.exe crashes when trying to Search Wednesday, July 27, 2005 at 5:29 am Posted by moah7 (2 messages posted) Hi everyone...here's my problem and I need some serious help. When I try searching for files in WinXP, explorer.exe always crashes and I can't figure out a way to fix it. And it doesn't matter if I search by the start menu or open up a directory and try using the search button at the top. Here's what I've done to try and fix it but to no avail... 1. I've tried running sfc /scannow to scan all system files and dlls to replace them if they were corrupt or missing 2. Reinstalling the Search Assistant by right clicking on the srchasst.inf file in the WINNT directory 3. Changing the dog to something else hoping that maybe it's the character that's causing the problem 4. Changing the video acceleration settings for the video card 5. I've also reinstalled McAfee as I heard that this could be a probably cause All five methods don't work and I'm loosing my wits end with this problem. Help would be greatly appreciated On Monday, July 11, 2005 at 12:45 am, DrWho wrote: > >I want to thank you all for helping me to solve a problem that I have had for months. >That is of course when doing a thumbnail view in Explorer it crashes hard. When the >crash happen Microsoft online crash analysis stated that I had the TrojanDownloader:Win32/Delf.FNVirus. >I spent months wasting my time with their wrong analysis. It turned out to be the >FFDSHOW DirectShow decoding filter. Once I removed it and reinstalled the latest >version all problems were solved, and this it my new favorite research and resource >site for Windows issues. > >Thanks to all who help out here. > >Dr. Who > > > > [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, July 30, 2005 at 7:46 pm Posted by Charles (1 messages posted) I had recently put a few hundred mpegs in a folder (I don't have any DivX), but then I noticed that the hard-drive would grind for about 10 minutes whenever I simply clicked on the folder to open it. I tried the method: "run regedit and find the following key :- HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler Delete the "Default" value then close" but it didn't do anything. Then I tried the program ShellExView at: http://www.nirsoft.net/utils/shexview.html I tried disabling the "suspicious" stuff that the program showed highlighted in red (pink, actually), but that still didn't help. So I started looking at the File Extensions that had anything to do with mpegs. Long story short... the Video Thumbnail Extractor was the culprit. WINDOWS\system32\shmedia.dll {c5a40261-cd64-4ccf-84cb-c394da41d590} When I disabled it, all of the folders (and some programs) now open instantly! BTW, this is with Windows XP SP2. Thanks to everyone here that got me pointed in the right direction. I was going to re-install XP (and the problem) again tomorrow! On Wednesday, April 6, 2005 at 7:08 am, Marty wrote: >Right click causes an error and crashes Explorer.exe after installing Windows XP >SP2? > >-------------------------------------------------------------------------------- > >When you right-click on a Desktop icon or a folder, the pointer changes to a hourglass, >Taskbar disappears and after about 30 seconds the screen comes back to normal and >still no right click options are available. This behavior may be seen after installing >Windows XP Service Pack 2. However, it's not a problem caused by Service Pack 2, >but an incompatible Context-menu handler from DivX. > >Update 9/8/2004 - DivX software and Windows XP SP2 > >DivX 5.2.1, DivX Pro 5.2.1, and Dr DivX 1.0.6 have been released. These versions >are compatible with Microsoft Windows XP SP2 and can be downloaded from www.divx.com. >Please follow the guidelines below only if you wish to use older versions of these >products on Windows XP SP2. > >RESOLUTION >(for older versions of DivX software) > >Eliminate the context-menu handler from the registry, or disable it temporarily using >ShellExView tool. > >Click Start, Run and type REGEDIT. Navigate to: > >HKCR \ * \ shellex \ ContextMenuHandlers \ EncodeDivXExt > >Backup the key to a REG file, and delete EncodeDivXExt key > >Close Registry Editor and restart Windows > >Using ShellExView utility > >See this page for more information on using ShellExView utility (see Method 2 in >that page). In ShellExView, the entry might read as EncodeDivXExt Module. More information >from DivX.com Forums, regarding DivX and the problems with Windows XP Service Pack >2 > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, September 2, 2005 at 8:09 pm Posted by PR (1 messages posted) I want to thank you, too! I'm a novice as well and didn't know what to do when my Windows Explorer program crashed whenever I tried to open "My Pictures". I found this thread and your suggestion, downloaded ShellExView and disabled Thumbnail Extractor. Worked!! I only hope when I start making video CDs that I don't need that program (but at least I know all I have to do is enable it again). REALLY appreciate your help! PamR On Saturday, July 2, 2005 at 6:25 am, Falcon wrote: >You're welcome... I found ShellExView after I got tired of manually removing the >sixty shell extentions I don't need. Now it's on every computer I use. ;) > >style="margin-left: 0; line-height: normal; color: black; font-size: medium"> > > > > > My Malware Removal Instructions > > > > Perform the following: > > > > Disable >System >Restore > > * > > > > > Perform an online >virus scan > > * > > > > * > > > * > > > * > > . > > > Download, update, and run these tools: > > Spybot >Search >& Destroy > > * > > > > > Lavasoft >Adaware > > * > > > > > CWShredder > > * > > > > Repeat as necessary until clean. > > > > If you still experience problems after doing these steps, download > HijackThis > > * > > and post a log to this forum. > > > To protect against reinfection, download and use these: > > If at all possible, I recommend that you use alternative software, particularly >web browsers > and email clients: > > > Web Browsers > > * > > > > * > > > * > > > > Email >Clients > > > * > > > * > > > > > If this is not a viable option, or for additional protection, use these: > > Javacool's >SpywareBlaster > > * > > > > > Javacool's >SpywareGuard > > * > > > > Malware-blocking >HOSTS file > > > * > > > > IE-SPYAD > > * > > , Internet Explorer only > > > > Optionally Reenable >System Restore > > * > . Better >alternatives > >to System Restore. > > > > If you encounter any broken links, please inform > me of them. Also note that these links direct through my web server to >allow me to keep them > up-to-date or post additional info. If you are unable to use the links above, >click the stars > instead, which are a direct link to the page in question. > > > > > > > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, September 8, 2005 at 12:23 pm Posted by flaming simona (48 messages posted) Hi, my explorer also crashes but it has rather weird symptoms. First of all, explorer always crashes on startup then works like nothing happened. Second, some shorcuts on the desktop cause explorer to crash when double-clicked. The message I get is as follows: The instruction at 0x6006041 "referenced" memory at 0x66006041. The memory could not be "read." Click on OK to terminate the program. Any suggestions would be greatly appreciated. [Reply or follow-up to this message] re: cidaemon [the memory could not be ''read''] Friday, September 30, 2005 at 11:27 pm Posted by codecs (1 messages posted) if your having problem with avi files, its becos of your video codes. for example ffdshow, just remove it and get another one. or try to install it again On Thursday, August 26, 2004 at 1:53 pm, chris lord wrote: > >I had the same reported problem but with avi files. a solution seems to be to rename >the file extention to something random like ".111", and then I could open my folder >without any crashes. It must have been something to do with the way windows explorer >communicates with the assocated program to provided information about the file. So >if the extention is changed windows explorer cannot find a assocated program to find >information about the file. > >But this doesnt provide a real solution; but it can stop a lot of flustration crashed. > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, October 6, 2005 at 2:07 pm Posted by Neviton (1 messages posted) I'm having the same problem as you! In the printer properties! Somebody have some idea to solve this BUG! On Tuesday, April 12, 2005 at 6:08 pm, Adam Abbate wrote: >Hi Mike, > >I'm having the same problem as you, did you end up finding a solution to the problem? > >Many thanks, > >Adam. > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, October 7, 2005 at 2:45 am Posted by Läkarn (1 messages posted) For those of you who had problems with explorer crashing everytime you try to search.. I had the same problem myself until this morning. All my explorer.exe problems started shortly after I installed mcafee so I thought that might be the problem. After I had removed mcafee privacy everything went back to normal, no more crashes! Hope this helps some of you, I know it was about to drive me crazy! On Saturday, March 5, 2005 at 6:54 pm, Darkien wrote: >I have a similar problem with Explorer.exe >When I try to search files using the Search function of the Start Menu, my explorer.exe >crash > >When i open the search function it opens normally i write my search options and when >i click the Search button to start the searh it crash. >My System is: >Athlon 64 3000+ >1 Gb Ram >Video nVidia GeForce FX 5200 128 Mb >hard drives: SATA 160 Gb Western Digital > PATA 80 Gb Seagate >Windows XP Professional SP2 > >I hope that someone can help me with this. > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, October 7, 2005 at 4:20 am Posted by Melissa (595 messages posted) You might want to consider starting a new thread because this one was hijacked by so many posters that it's difficult to figure out what your problem is. Please check your Event Viewer to find the error message that accompanies the event and include the text with your post. Also include your computer's general specs - harddrive size, anount of RAM, etc. Carpe Chocolate! [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, October 11, 2005 at 8:03 am Posted by Tomislav (1 messages posted) Hello to all. I had the same problem of explorer.exe crashing when i selected an .avi file. Deleting the default value in registry didn't help because i coudn't delete it. I uninstalled ffdshow and no more crashes for me. btw crashes started to acure when i updated to winxp SP2. So i gues it is a codec related issue, im glade it is over for me. Thanks to all, you are the best! On Monday, July 11, 2005 at 12:45 am, DrWho wrote: > >I want to thank you all for helping me to solve a problem that I have had for months. >That is of course when doing a thumbnail view in Explorer it crashes hard. When the >crash happen Microsoft online crash analysis stated that I had the TrojanDownloader:Win32/Delf.FNVirus. >I spent months wasting my time with their wrong analysis. It turned out to be the >FFDSHOW DirectShow decoding filter. Once I removed it and reinstalled the latest >version all problems were solved, and this it my new favorite research and resource >site for Windows issues. > >Thanks to all who help out here. > >Dr. Who > > > > [Reply or follow-up to this message] re: Explorer.exe crashes Monday, October 24, 2005 at 12:30 pm Posted by somebody (1 messages posted) READ THIS !! by Zubair Alexander SEND PRINT RATE AND COMMENT October 2005 Zubair: I'm experiencing Explorer crashes on my Windows XP Professional SP2 computer. Whenever I right-click a folder, I get the following error, "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." I’ve used 4 different anti-spyware programs to make sure my system is clean. My anti-virus program is also up to date and I have all the latest and greatest patches from Windows Update. I’ve also noticed some other weird behaviors. I can right-click and open a single file but when I right-click multiple files and try to open them at once, nothing happens. Short of reinstalling Windows XP, what else can I do to solve this problem? — Name withheld -- advertisement -- Tech Help—Just An E-Mail Away Got a Windows, Exchange or virtualization question or need troubleshooting help? Or maybe you want a better explanation than provided in the manuals? Describe your dilemma in an e-mail to the MCPmag.com editors at mailto:editor@mcpmag.com; the best questions get answered in this column and garner the questioner with a nifty MCPmag.com baseball-style cap. When you send your questions, please include your full first and last name, location, certifications (if any) with your message. (If you prefer to remain anonymous, specify this in your message, but submit the requested information for verification purposes.) The symptoms that you’ve described are usually caused by a bad Context Menu handler. Basically, a Context Menu handler is a handler that adds shell extensions to the Context Menu. For example, the handler is responsible for the context-menu commands that you see when you right-click a folder. Various programs can add their own context-sensitive commands, in addition to the default cut, copy, delete, rename, etc. that already exist. Symantec anti-virus adds “Scan for Viruses…” option and lots of utilities add options for users’ convenience. Unfortunately, not all software developers follow the strict guidelines for writing the code. Freeware and shareware authors are not the only ones to be blamed for buggy software; major software vendors can also be guilty of writing poorly coded Context Menu handlers. So how many Context Menu handlers do you have running on your Windows XP computer and how do you find out which one is the culprit? Before I tell you the method I use to solve the above problem, I should point out that a bad Context Menu handler can also cause some other problems. A friend tells me she experienced a problem where she would right-click a folder and select Properties, but it didn’t do anything. Or she would right-click a folder and it would take unusually long before she finally sees the Context Menu. I’ve experienced a situation where right-clicking any desktop icon would cause the hourglass to show for a while, and then my taskbar would disappear. My screen would go black for about 20-25 seconds and then reappear when Explorer restarts itself after the crash. This particular situation is known to be caused by an incompatible Context Menu handler from DivX. (DivX is an advanced digital media format that lets you play, create, and share digital videos. The DivX codecs can compress video to a small size without losing any noticeable quality.) To ensure that you are using a version of DivX that’s compatible with Windows XP SP2, you can download the latest version of DivX by clicking here. DivX 6.0, DivX Pro 6.0, and DivX Converter have been available since June 14. You might want to read the section on disabling Data Execution Prevention (DEP) in Windows XP SP2 to understand the consequences. You might be wondering, what if my Explorer crashes are not related to DivX? How do I find out which particular Context Menu is responsible for the crashes? The easiest way to figure that out is to use a Shell Extensions Manager called ShellExView. This utility allows you to solve Context Menu problems in Windows Explorer. Once you’ve installed the tool, sort the Context Menu by Type so you can view all the Context Menu items together as in figure 1. Figure 1. Open up ShellExView and sort the Context Menu items that are running by Type. (Click image to view larger version.) As you can see from the screen shot, some of the extensions have a pink background, such as Acrobat Elements Context Menu. These are all non-Microsoft extensions as you can tell by looking at the Product Name column. To figure out which Context Menu item could be the cause of Explorer crashes, what you should do is highlight one extension at a time and then disable it by either right-clicking, or use F7, to see if it fixes the problem. If it doesn’t, re-enable the extension and move on to the next extension. You do not need to reboot your computer to see the effect. Go through all the non-Microsoft extensions first and then try disabling Microsoft extensions one-by-one. The last time I encountered this problem on a client’s computer it took about 30 seconds to solve the problem using ShellExView. The first non-Microsoft extension that I disabled was Spy Sweeper’s extension on the user’s computer and it turned out to be the culprit. I discovered the same problem on two other computers and they too were running the exact same version of Spy Sweeper and experiencing similar crashes in Explorer. Disabling Spy Sweeper’s extension also solved their problems. Let's Hear It—How often have you experienced the type of Explorer crashes listed in this article? Do you have any other solutions that have worked for you? Please send me an e-mail at alexander@techgalaxy.net. The best solutions will appear in a future column and one submitter will be sent a book, Protect Your Windows Network From Perimeter to Data, by Johansson and Riley (Addison-Wesley) [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, November 9, 2005 at 7:29 pm Posted by Kevin (2 messages posted) Muchas gracias for ShellExView. For two months I've been living with Explorer.exe crashing whenever I would: 1) Right-click the desktop (so I couldn't access Properties to change the background, screensaver, etc.) 2) Click the File menu of any folder or right-click any folder window where there was no icon (so I couldn't create a folder!) 3) Try to Paste file(s) or folder(s) after a Copy (even with Ctrl-C & Ctrl-V... had to drag-and-drop) Five minutes after downloading ShellExView, the problem was solved by disabling useless crap shell extensions and things that software installed that I didn't need. Thanks! [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, November 10, 2005 at 6:56 pm Posted by Lindsay (1 messages posted) I have the same problem that whenever I right click on open spaces I get the error message "Explorer.exe Application Error" with the "memory could not be written" body. I do not have Spysweeper installed. Having finally located the Event Viewer and went to their help page it said Details Product: Windows Operating System Event ID: 26 Source: Application Popup Version: 5.2 Symbolic Name: STATUS_LOG_HARD_ERROR Message: Application popup: %1 : %2 Explanation The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt. User Action To correct this problem ensure that the program user has sufficient privileges to access the directory in which the driver is installed. Reinstall the program to restore the driver to the correct location. ...in English please? I'm only an apprentice techno-weenie and I'm not quite sure what they're telling me to do. -Lindsay On Thursday, November 18, 2004 at 9:54 am, davesino wrote: >Hi all. >I too have noticed that explorer.exe crashes when ever I right-click folders and >drives. I have systematically disabled one program/service at a time, and when I >disabled SpySweeper, explorer.exe no longer crashed. I then went into the options >of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer >Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore, >and SpySweeper is still installed and running. >Hope this helps others... >Dave > > > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, November 17, 2005 at 6:53 am Posted by Adam (2 messages posted) Hi, I've just formatted my computer so I was suprised to find when i started using it, it would restart alot, which never used to happen before. I have the error message 'The instruction at "0x77f580db" referenced memory at "0x00000067". The memory could not be written.' When I was typing a message into msn messenger I pressed delete but when there was nothing else to delete the computer beeped and on the third press it restarted. It did this a few times and also restarted during some installations. I have athlon 2600+ and 1gb of ram. Any suggestions would be great thanks. Adam. [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, November 17, 2005 at 7:31 am Posted by Melissa (595 messages posted) Please start a new thread. This one is too old, too long, and your topic is not the same. Carpe Chocolate! [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, December 14, 2005 at 1:49 am Posted by Tristan (1 messages posted) Just to note that the program ShellExView worked a treat. I just needed to disable the Photoshop plugins, and windows thumbnails worked fast again. And no crashes yet! :-D [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Sunday, December 18, 2005 at 4:48 pm Posted by Tomo.sb (1 messages posted) Thanks a lot!!! Registry edit did a job. Great! Super! thanks again ;-) Tomo [CROATIA] On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, January 1, 2006 at 8:24 am Posted by Matt Carter (1 messages posted) On my Windows XP computer, I found that explorer.exe would crash upon starting whenever there was another explorer.exe running. It didn't matter which folder the explorer was exploring. The second one to start always crashed. Every time the explorer crashed, the desktop would restart. I looked in the Application log and found the following error message: Faulting application explorer.exe, version 6.0.2900.2180, faulting module yt.dll, version 2005.11.4.1, fault address 0x0000ddca. Based on this, I uninstalled Yahoo! Toolbar, and the problem went away. [Reply or follow-up to this message] Explorer.exe crashes Tuesday, January 17, 2006 at 9:44 am Posted by Cesar Lopez (3 messages posted) I have a installed Windows XP Pro on my office PC and it was working very well until I installed Visual Basic .NET 2003 since then every time i open the Windows explorer (explorer.exe) it crashes. It shows "The instruction in 0x00000000 referes to the memory in 0x00000000. the memory can't be written." Because i need to use the Visual Basci 2003 i didn't uninstalled and i went surfing, find a lot of half answers to my problem, so i ended reinstalling windows XP without formatting, everything went rigth until i download XP service pack, the problem hit back again. I'm going to uninstall Visual Basic 2003 to see if that fixes the problem, but i really need it for work. any suggestions? Any response would be gratefully appreciated. Thanks! [Reply or follow-up to this message] re: Explorer.exe crashes Monday, February 6, 2006 at 5:16 am Posted by Steve (1 messages posted) Yup, deleting the registry key works. You are deleting the shell preview for the large AVI file. Probably caused by codec installtion/removal or spyware installation/removal. HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler Delete the "Default" value then close. You should now be able to see .avi previews almost instantly but without the crashes [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, February 16, 2006 at 6:41 am Posted by dave (1 messages posted) my explorer crashes often when handling .avi files either when clicking on them moving / copying or resently when trying to rename the file - i have tried deleting the registry entry but it still crashes when trying to rename a .avi file - its not every file just some, i havent tried non .avi files [Reply or follow-up to this message] re: Explorer.exe crashes Friday, March 10, 2006 at 9:07 pm Posted by Wah (1 messages posted) Hi all Here's a simple solution that's worked for me (none of the other options worked): I simply reinstalled Windows Media Player and allowed it to be the default player for everything. It stopped explorer crashing immediately. This says to me that the problem is indeed to do with app associations for files. It certainly is the simplest solution I have come accross despite HEAPS of forum searching. Hope this helps someone, Wah. On Thursday, February 16, 2006 at 6:41 am, dave wrote: >my explorer crashes often when handling .avi files either when clicking on them moving >/ copying or resently when trying to rename the file - i have tried deleting the >registry entry but it still crashes when trying to rename a .avi file - its not every >file just some, i havent tried non .avi files > > [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, March 25, 2006 at 1:28 pm Posted by Ace (1 messages posted) In teh last few weesk my explorer.exe has taken over the CPU and runs at 100% causing everything to slow way down. This only things I can remember doing differently is updating to the new version of Windows media palyer, someone loading some files off a DVD to the computer, and someone else reading their webmail on my PC. I am running XP. Advise????? Desperate in London [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, March 26, 2006 at 4:20 am Posted by Stian (1 messages posted) I'd just like to add something. I've had the same problem that only specific folders makes explorer.exe crash. And I noticed that xvid.dll was included in the error message. I tried to uninstall the Xvid codec and that solved the problem. I downloaded the newest Xvid codec again (which was the one I was using when I got my problem). The newest version is 1.1.0 at this time. I unmarked the option to decode divx and several other kinds of codec's, and that seemed to solve the problem. I havent tested it alot, but I didnt get a error message after accessing the folder that caused explorer.exe to crash. On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, April 22, 2006 at 11:06 pm Posted by psy (1 messages posted) My problem turned out to be Divx. About a week ago (after installing the latest divx) explorer.exe started to crash when navigating to a directory with avi files. I solved that problem myself. I unisntalled divx, went to oldversion.com and got an older version, which ran up until a night or two ago, and the problem started again. I tried the reg hack. I disabled the thumbnail viewer, nothing worked. So I uninstalled divx again and hit a major snag. The uninstall program would hang on regsvc32 /s /u divxdec.ax. I tried to manually remove the service, and the run prompt hanged. After a reboot, I went to the windows/system32 directory, took all the files named divx*.* and put them into a temp folder, and re-rebooted. On logon, I uninstalled divx without error, and the explorer.exe crash was gone. Now all that's left is for me to find a working divx codec ;) Thanks for all the help everyone. On Wednesday, April 6, 2005 at 7:08 am, Marty wrote: >Right click causes an error and crashes Explorer.exe after installing Windows XP >SP2? > >-------------------------------------------------------------------------------- > >When you right-click on a Desktop icon or a folder, the pointer changes to a hourglass, >Taskbar disappears and after about 30 seconds the screen comes back to normal and >still no right click options are available. This behavior may be seen after installing >Windows XP Service Pack 2. However, it's not a problem caused by Service Pack 2, >but an incompatible Context-menu handler from DivX. > >Update 9/8/2004 - DivX software and Windows XP SP2 > >DivX 5.2.1, DivX Pro 5.2.1, and Dr DivX 1.0.6 have been released. These versions >are compatible with Microsoft Windows XP SP2 and can be downloaded from www.divx.com. >Please follow the guidelines below only if you wish to use older versions of these >products on Windows XP SP2. > >RESOLUTION >(for older versions of DivX software) > >Eliminate the context-menu handler from the registry, or disable it temporarily using >ShellExView tool. > >Click Start, Run and type REGEDIT. Navigate to: > >HKCR \ * \ shellex \ ContextMenuHandlers \ EncodeDivXExt > >Backup the key to a REG file, and delete EncodeDivXExt key > >Close Registry Editor and restart Windows > >Using ShellExView utility > >See this page for more information on using ShellExView utility (see Method 2 in >that page). In ShellExView, the entry might read as EncodeDivXExt Module. More information >from DivX.com Forums, regarding DivX and the problems with Windows XP Service Pack >2 > > > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Sunday, April 23, 2006 at 4:14 pm Posted by aussiehillbilly (1 messages posted) You're a GEM Enipucrop! I've long suffered this problem, and didn't know the cause. I still don't understand it, but it worked on my .avi folders that kept causing crashes... problem now solved. THANKS!! So to those who don't know much - do this: In the start menu find "Run..." and click on it .Then put "regedit" in the window that appears. The registry editor will appear, with folders down the left window. Open the following folders :- HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler. Click on the Default value that appears in the right window of the PropertyHandler folder and press delete, then and click "yes" when windows asks if you want to delete the default value, then close. This will solve .avi crashes!! Yippee!! [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, July 11, 2006 at 4:04 pm Posted by alex (1 messages posted) On Wednesday, July 12, 2006 at 10:06 pm, Alex wrote: >Hi. >I have a similar problem. Using a completely updated WinXP system with service pack 2 >I have a two 120 GB disk, on the C: drive. Approx. 25GB space left, lots of files. >Explorer.exe crashes each time I browse some specific directories. Esp. if I browse >some of my pictures (jpg), and say 20 jpg's are present in it. >In addition, when I press the Icon of "My PC", the window of "MY PC" doesn´t respond it and no show me my disks or any information related to my PC. Then I press "X" to close it and everything comes to normality after few seconds. thanks for your helps. > > >The application event log says: >Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" >referenced memory at "0x00720065". The memory could not be "written". > > >regards, >trond > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, July 28, 2006 at 9:04 am Posted by simon (1 messages posted) hi i have a slightly diffrent problem any help will be muchly apreciated. I use back up drive to store downloaded xvid films i have doe it for years and all orf a sudden i get regular crashes when i try to get in my documents folder where i kepp the files. It happens after 2 seconds and is folowed by an error report. I have a full reg fixer, anti virus and anti spyware but this wont fix the problem and have scaned the drive for errors and defraged, but no joy. Its a explorere.exe app ver 6.0.2900.2180 xvid.ax offset 0003d928. any idears? thanks [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Saturday, July 29, 2006 at 12:00 am Posted by Tararfh (1 messages posted) Hi....... iam facing same problem andi tried to fix it.... but couldnt fine *SystemFileAssociations* in registry....pls help.........thanks On Sunday, April 23, 2006 at 4:14 pm, aussiehillbilly wrote: >You're a GEM Enipucrop! I've long suffered this problem, and didn't know the cause. >I still don't understand it, but it worked on my .avi folders that kept causing crashes... >problem now solved. THANKS!! So to those who don't know much - do this: In the start >menu find "Run..." and click on it .Then put "regedit" in the window that appears. >The registry editor will appear, with folders down the left window. Open the following >folders :- HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler. >Click on the Default value that appears in the right window of the PropertyHandler >folder and press delete, then and click "yes" when windows asks if you want to delete >the default value, then close. This will solve .avi crashes!! Yippee!! [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, August 8, 2006 at 5:08 pm Posted by Diane Weightman (3 messages posted) Hello everyone, I too was experiencing the crashes in explorer when I would open certain pictue folders. The error was application error 0x------- at referenced memory ------- could not be written. The numbers are not always the same so that is why I put dashes. Today I was determnined to fix this problem. What I can say is I HAVE fixed it!!!!!!!!! I had seen lots of posts about files names and the amount of charaters of the file names and directories. This didn'ty make sense because I could pull up the directories and pictures on my kids computer that is on the network. The kids pc is pretty much the same as mine- so made no sense. SO, I surmised that it something that was different. I had seen reference to .avi files being the problem. I didn't have .avi files but I did have two video files that I found are working properly. When I tried to run them it said that the codecs were not found or correct and they didn't work. So I moved these two files to a temp directory only to have my /my pictures directory totally crash. So I erased these files and NO MORE PROBLEMS!! I would say if you have your computer on a network get in and check to see if you have any video files in the folder that seems corrupted and copy them off somewhere or erase them and see if it works as great as it did for me. Good luck! Diane On Saturday, July 29, 2006 at 12:00 am, Tararfh wrote: > >Hi....... iam facing same problem andi tried to fix it.... but couldnt fine *SystemFileAssociations* >in registry....pls help.........thanks > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Monday, August 21, 2006 at 5:20 pm Posted by jim peters (12 messages posted) Had tried everything in this thread.. no sucess.. As soon as I highligh or try to play .avi file, explorer errors out.. Tonight I updated to media player 10.. Still no good.. Then just for kicks, i went ahead and send error message to microsoft.. Amazing.. a screeen opened right up and told me i had an xvid codec problem.. I went to the site they recommended and installed new codec.. More amazing.. Problem GONE!! avi files open right up.. and are now able to highlight them without causing explorer shutdown.. Good Luck and hope this might help someone.. On Tuesday, August 8, 2006 at 5:08 pm, Diane Weightman wrote: >Hello everyone, >I too was experiencing the crashes in explorer when I would open certain pictue folders. >The error was application error 0x------- at referenced memory ------- could not >be written. The numbers are not always the same so that is why I put dashes. > >Today I was determnined to fix this problem. What I can say is I HAVE fixed it!!!!!!!!! > >I had seen lots of posts about files names and the amount of charaters of the file >names and directories. This didn'ty make sense because I could pull up the directories >and pictures on my kids computer that is on the network. The kids pc is pretty much >the same as mine- so made no sense. > >SO, I surmised that it something that was different. I had seen reference to .avi >files being the problem. I didn't have .avi files but I did have two video files >that I found are working properly. When I tried to run them it said that the codecs >were not found or correct and they didn't work. So I moved these two files to a >temp directory only to have my /my pictures directory totally crash. So I erased >these files and NO MORE PROBLEMS!! > >I would say if you have your computer on a network get in and check to see if you >have any video files in the folder that seems corrupted and copy them off somewhere >or erase them and see if it works as great as it did for me. >Good luck! > >Diane > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Monday, August 21, 2006 at 5:46 pm Posted by Diane Weightman (3 messages posted) Thanks for the information. That pretty much confirms how I felt. I knew there was a codec problem. Can you send along the link to give us an idea of where you had to go to find this? Thanks, Diane [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Tuesday, August 22, 2006 at 6:32 am Posted by jim peters (12 messages posted) Diane.. Sorry to say I did not keep the link info.. It was a 'click here' only link, and I ran it rather than save it.. If you play with your xvid codecs a bit, I'm sure you will suceed.. I show 2 codecs for xvid installed.. xvidvfw.dll and xvid.ax.. look at hxxp://www.updatexp.com/sherlock.exe for good program to locate installed codecs on your machine.. the codecs i posted can easily be found thru google On Monday, August 21, 2006 at 5:46 pm, Diane Weightman wrote: >Thanks for the information. That pretty much confirms how I felt. I knew there >was a codec problem. Can you send along the link to give us an idea of where you >had to go to find this? > >Thanks, >Diane [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Saturday, August 26, 2006 at 10:44 am Posted by Diane Weightman (3 messages posted) Thank you very much Jim. [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, September 12, 2006 at 5:50 am Posted by Tonya Hughes (1 messages posted) What I found in dealing with a scanning issue is there is some sort of limitation with either the number of items in the folders or the size of all the items in a folder or a combination of both. I had a client that had 37000 scanned images in a folder and it was something like 20gig in size. I had the customer split these items up. They could not add one more item to this folder. I think that might be your issue. On Thursday, September 25, 2003 at 2:54 pm, Ben Thorne wrote: >I'm having a similar problem on a new Laptop with a Toshiba 60gig hard drive running >XP Pro. I don't have Raid though. My problem is with big folders of jpeg files >in a sub folder of "My Documents" folder. I get the error message "The Instruction >at 0x77f580db reference memory at 0x0057005c. Memory could not be written." > >Let me know if you get your problem fixed or figure out other ways around it. This >is causing me some headaches!!!! > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, September 26, 2006 at 9:35 am Posted by BubbaGump (3 messages posted) BUY A MAC On Tuesday, September 12, 2006 at 5:50 am, Tonya Hughes wrote: > >What I found in dealing with a scanning issue is there is some sort of limitation >with either the number of items in the folders or the size of all the items in a >folder or a combination of both. > >I had a client that had 37000 scanned images in a folder and it was something like >20gig in size. I had the customer split these items up. They could not add one more >item to this folder. I think that might be your issue. > > [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, September 28, 2006 at 4:28 pm Posted by Jim (1 messages posted) I had the exact same problems as Kevin. (Right clicking almost anything locked up explorer). Mine were caused by an NVIDIA analog display menu (which NVIDIA adds to the windows desktop properties menu.) I used ShellExView to disable the 5 red highlighted Nvidia entries and the problem was solved. I then re-enabled each one (to see which one was really the culprit) and, believe it or not, I enabled them all and everything is still working, even after shutting down and rebooting a few times. Not sure what caused it or fixed it, but I thought it might help other NVIDIA Video card users. Thanks! On Wednesday, November 9, 2005 at 7:29 pm, Kevin wrote: >Muchas gracias for ShellExView. For two months I've been living with Explorer.exe >crashing whenever I would: >1) Right-click the desktop (so I couldn't access Properties to change the background, >screensaver, etc.) >2) Click the File menu of any folder or right-click any folder window where there >was no icon (so I couldn't create a folder!) >3) Try to Paste file(s) or folder(s) after a Copy (even with Ctrl-C & Ctrl-V... had >to drag-and-drop) > >Five minutes after downloading ShellExView, the problem was solved by disabling useless >crap shell extensions and things that software installed that I didn't need. Thanks! [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, October 1, 2006 at 7:38 pm Posted by Marshall Turner (1 messages posted) What has worked for me in the past month is: Tools - Folder Options - View - Advanced options - Files and Folders - Do not cache thumbnails (check). I haven't gone down on an error since I made that change, even with folders containing hundreds of .jpg images, or dozens of .avi and .mpg movies. On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, October 10, 2006 at 8:10 am Posted by John (1 messages posted) I have looked through this whole tread and couldn't find any answer to my problem at all. However i didn't find a work around which was to unregister the Dll file and just not have thumbnails any more, so i tried that which stopped explorer from crashing. But i thought this was a crap thing to do cause i actually found that i liked having the thumbnails turned on, so i re-registered the dll and just out of curiosity thought i would see if anything had changed, and for some reason it had!!!, i found that buy unregistering the dll then re-registering it again solved to problem completely!!! so just do this... >To fix this, use this at a command prompt: >regsvr32 /u shmedia.dll >To undo the fix, use >regsvr32 shmedia.dll . Hope it helps!! [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, October 14, 2006 at 6:55 pm Posted by Animemanga19 (1 messages posted) I get this error message sometimes when reading manga on my computer. I try to open a manga folder and it closes and gives me this error message. The instruction at "0x7c9111e0" referenced memory at "0x00670072." The memory could not be "read." [Reply or follow-up to this message] re: Explorer.exe crashes Monday, October 16, 2006 at 11:06 am Posted by Paul Moyer (1 messages posted) I have had the same problem since early 10-15-2004 to the present (10-16-2006); when opening a directory in Windows Explorer with more than 20 jpgs it, Explorer sometimes crashes. I have also had other applications crash in these directories; most frequently with Microsoft Movie Maker and PhotoStory 3 for windows. Has anyone heard of a fix for this? It also sometimes crashes Adobe Photoshop 6.0, Adobe Photoshop Elements, Adobe Writer 4.0, Adobe Premiere Elements 1.0 and 2.0. when opening a file from a directory with many jpg's in it (Adobe is less sensitive to the same graphics directories than the Microsoft Products -- If I open a directory with just a few graphics files in it PhotoStory 3 does not crash). I use Norton anti-virus on one computer and CA antivirus on another computer on a different network --both anti-virus's find no virus issues. Does it sound like a jpg virus or worm? Can anyone you help on this? It must effect many users. I use Window XP Professional on both machines with 15% free disk space -both have problems with graphics directories. P.S.:This started after a return trip from Europe in which I uploaded CD of pics I'd taken on my camera -- these jpg and mov files were downloaded from my SD chips to CD by local photo shops in Nice, Paris, Venice and Rome. Perhaps Adobe is using lot of scratch disk but this problem occurs in Explorer and MS app's as well. On Wednesday, September 3, 2003 at 2:36 pm, Trond wrote: >Hi. >I have a similar problem. Using a completely updated WinXP system. >I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files. >Explorer.exe crashes each time I browse some specific directories. Esp. if I browse >some of my pictures (jpg), and say 20 jpg's are present in it. Then the program lists >the files without icons in the right pane, then slowly draw the small jpg icons per >file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft >many times, but still not seen any patch coming back, ha ha. > > > >The application event log says: >Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" >referenced memory at "0x00720065". The memory could not be "written". > > >regards, >trond > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, October 17, 2006 at 8:39 am Posted by UltramanBLAQ (1 messages posted) If you are still having this problem, use ffdshow with media player classic. it worked for me. On Saturday, October 14, 2006 at 6:55 pm, Animemanga19 wrote: >I get this error message sometimes when reading manga on my computer. I try to open >a manga folder and it closes and gives me this error message. > >The instruction at "0x7c9111e0" referenced memory at "0x00670072." The memory could >not be "read." [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, November 25, 2006 at 8:04 pm Posted by CiXoR (1 messages posted) WOW, THANKS!! I never posted a question, BUT I had the EXACT same problem and your solution WORKED ABSOLUTELY GREAT!! I got my desktop and everything BACK!! WOWWWOW!!! Thanks again!!!! I have no idea what that reg. string had to do with explorer.exe being there yet not loading, BUT who cares? It solved my problem!! Thank you! On Friday, September 5, 2003 at 6:47 am, AF2443A8D1 wrote: > >Trond's problem sounds very similar to mine. I've got a Dell Dimension >2350 running XP with an 80GB HD with 51% free space. > >I ran into problems when I began copying WAV files from CD to my HD >[copying, not ripping]. I got abend errors, primarily like this: > > cidaemon.exe Application Error > > The instruction at "0x77f51ed3" referenced memory at "0xfffff8". > The memory could not by "read". > > Click OK to terminate the program. > >This is what cidaemon.exe is: > > cidaemon - cidaemon.exe - Process Information > Process File: cidaemon or cidaemon.exe > Process Name: Microsoft Indexing Service > Description: The Indexing Service runs in the background > and catalogues files so that you can search for files > containing a specific text string > Common Errors: N/A > System Process: No > http://www.liutilities.com/products/wintaskspro/processlibrary/cidaemon/ > >Since I only search on file names, last night [9/4/03] I went to My > >Computer -> right clicked on my HD [C-drive] -> Properties -> General >Tab -> then clicked off "Allow indexing...fast file searching". > >I then went to the subfolder in My Music that was giving me fits and >checked the files there [played them, right clicked on properties, >moused over for info, etc.]. After 2 minutes, Explorer.exe abended: > > Exploere.exe Application Error > > The instruction at "0x77f52a84" referenced memory at "0x000000". > The memory could not by "written". > > Click OK to terminate the program. > >So, I ran a scandisk last night. This morning, [9/5] everything appeared > >to be OK. I went to the subfolder in My Music that was giving me fits and >checked the files there. I checked other folders. No abends. > >I don't know if this fixed it for sure or not, but I did take a restore >point in the hopes that it did. > >BTW, besides scandisk, does anyone know of any utility that will check to > >see if files or folders are corrupted. > >Any insight on any of this would be appreciated! > > [Reply or follow-up to this message] re: Explorer.exe crashes Tuesday, December 12, 2006 at 3:03 am Posted by akshat (1 messages posted) Hi! to all,i am novice for os and i hv the same but slightly different whenever i started my system every time the explorer.exe not works as no any icons visibles in the screen,when i use ctr+shft+del key and in task mgr i use new task explorer.exe then it works. everytime when i starts my system i hv to upload it again and again.pls give me the solution,if my winxp os is corrupt? your consideration would help me. [Reply or follow-up to this message] re: Explorer.exe crashes Wednesday, January 17, 2007 at 11:24 pm Posted by Doctor Who? (1 messages posted) Move any media (pics mpeg's avi's) to my pictures or music. Folders containing alot of either will sometimes cause DEP(data execution prevention) when stored in certain directories in XP. Windows Explorer.exe was crashing and telling me DEP. I just figured out what to do by studying different forums discussing explorer.exe related problems. Hope this is the culprit... On Tuesday, December 12, 2006 at 3:03 am, akshat wrote: >Hi! to all,i am novice for os and i hv the same but slightly different whenever i >started my system every time the explorer.exe not works as no any icons visibles >in the screen,when i use ctr+shft+del key and in task mgr i use new task explorer.exe >then it works. >everytime when i starts my system i hv to upload it again and again.pls give me the >solution,if my winxp os is corrupt? >your consideration would help me. [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, February 25, 2007 at 9:39 am Posted by Totalinarian (2 messages posted) I have a slightly different problem. I use Windows XP Home Edition, and one day after unplugging the computer without shutting down, I got the following message: "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." Here is the data report: AppName: explorer.exe AppVer: 6.0.2900.2180 ModName:shell32.dll ModVer: 6.0.2900.3051 Offset: 000b9651 As you can see, it's fairly similar to the first complaint of this thread, but I'm not sure if the cure is the same, because I don't have Adobe Photoshop. Two other things: one, I had installed one of those "Sold Out Software" discs the day before these crashes started happening repeatedly. Could this have affected it? And two, I run a Packard Bell, not a Dell, but if anyone can help please respond quickly. On Wednesday, January 17, 2007 at 11:24 pm, Doctor Who? wrote: >Move any media (pics mpeg's avi's) to my pictures or music. Folders containing alot >of either will sometimes cause DEP(data execution prevention) when stored in certain >directories in XP. > >Windows Explorer.exe was crashing and telling me DEP. I just figured out what to >do by studying different forums discussing explorer.exe related problems. > >Hope this is the culprit... > > > [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, February 25, 2007 at 10:01 am Posted by Totalinarian (2 messages posted) In further, when trying to delete ANY file (be it a JPG image or a old Favourite) the following Application Error comes up: The exception Privileged instruction. (0xc0000096) occured in the application at location 0x7ca79651. As this is similar also to other Application Errors, I felt this infomation was also useful to anyone looking at the past thread trying to find a cure to this problem. [Reply or follow-up to this message] re: Explorer.exe crashes Thursday, March 22, 2007 at 7:20 pm Posted by Selva Shankar (1 messages posted) Hello All, I did a lot of messing around to solve this. Nothing worked until finally I stumbled apon an 'all in 1” codek pack. Once installed, thumbnail view of videos does not crash explorer. Grab the file here: http://www.free-codecs.com/ and look for the 'codec pack all in 1'. Credit flies to::-> Creative9000 in http://www.moviecodec.com/topics/3379p2.html On Tuesday, October 10, 2006 at 8:10 am, John wrote: >I have looked through this whole tread and couldn't find any answer to my problem >at all. However i didn't find a work around which was to unregister the Dll file >and just not have thumbnails any more, so i tried that which stopped explorer from >crashing. But i thought this was a crap thing to do cause i actually found that i >liked having the thumbnails turned on, so i re-registered the dll and just out of >curiosity thought i would see if anything had changed, and for some reason it had!!!, >i found that buy unregistering the dll then re-registering it again solved to problem >completely!!! > >so just do this... > >>To fix this, use this at a command prompt: >>regsvr32 /u shmedia.dll > >>To undo the fix, use >>regsvr32 shmedia.dll >. > >Hope it helps!! [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Saturday, March 31, 2007 at 9:40 pm Posted by emtoloza (1 messages posted) This was only a partial fix to my problem. You also have to go to the following key: HKEY_CLASSES_ROOT/.avi/OpenWithList/ and delete any entry except for wmplayer.exe. then go to: HKEY_CLASSES_ROOT/.avi/PersistentHandler/ and delete the Default value and delete the "avifiles" line below the Default line. then go to: HKEY_CLASSES_ROOT/.avi/ShellEx/ and delete the Default value and delete any subfolders underneath the ShellEx folder. It's possible that only doing one of these 3 steps might work, or that only deleting one of the programs listed in the OpenWithList might work, but I essentially restored all the defaults for handling .avi files. Hope this helps. On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote: >OK, I found this somewhere and it has fixed my problem: > >=========== >I had exactly the same problem until I came across this handy little registry hack. >Run regedit and find the following key :- > >HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler > >Delete the "Default" value then close. You should now be able to see .avi previews >almost instantly but without the crashes >============== > >Hope it helps you too [Reply or follow-up to this message] ffdshow and k-lite pack caused my thumbnail crashes Wednesday, May 2, 2007 at 6:40 am Posted by Jonathan Esker (10 messages posted) I used Debugging Tools for Windows and found out that the codec ffdshow was causing my computer to crash/error out when I selected Show Thumbnails as confirmed by the crash report, no matter what files or how many i had inside the folder I was trying to view. I was using K-Lite Codec Pack v. 2.77beta, and now its like 3.01, and since uninstalling and reinstalling the new version pack, i no longer have any crashes, and Media Player Classic works so much better, no more waiting 5 minutes, just cuz you want to skip to the middle of the movie. Anyway, if your not familiar with Debugging Tools for Windows this line will change your default debugger FROM DrWatson to this program: "C:\Program Files\Debugging Tools for Windows\windbg.exe" -I Ya, grrrr a moderator yelled at me on VideoHelp.com to not use Codec Packs, but I didn't listen, and been dealing with these Thumbnail crashes for 2 years. Glad they fixed it though. On Tuesday, October 17, 2006 at 8:39 am, UltramanBLAQ wrote: > >If you are still having this problem, use ffdshow with media player classic. it >worked for me. > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, May 11, 2007 at 5:14 am Posted by Adam webster (1 messages posted) FORGET ALL OF THE ABOVE.go get....... AVI registry fix.reg (size 105 b) forget where i got it. double click it wen u get it. ie: add the information to the registry.problem is gone instantly now.even without a reboot. im clicking dragging files like theres no tomorrow in all the previous trouble folders. its a .avi file somewhere or some s*#$ that is no doubt a problem.who knows im not a PC head much but i worked that out so..... good luk On Sunday, February 25, 2007 at 9:39 am, Totalinarian wrote: >I have a slightly different problem. I use Windows XP Home Edition, and one day after >unplugging the computer without shutting down, I got the following message: > >"Windows Explorer has encountered a problem and needs to close. We are sorry for >the inconvenience." > >Here is the data report: > >AppName: explorer.exe >AppVer: 6.0.2900.2180 >ModName:shell32.dll >ModVer: 6.0.2900.3051 >Offset: 000b9651 > >As you can see, it's fairly similar to the first complaint of this thread, but I'm >not sure if the cure is the same, because I don't have Adobe Photoshop. > >Two other things: one, I had installed one of those "Sold Out Software" discs the >day before these crashes started happening repeatedly. Could this have affected it? >And two, I run a Packard Bell, not a Dell, but if anyone can help please respond >quickly. > > [Reply or follow-up to this message] re: Explorer.exe crashes Friday, May 11, 2007 at 5:54 pm Posted by Knut (1 messages posted) This fixed my problems when opening AVI files: 1) Open a command window (Start->Run, type in 'cmd' hit enter) 2) Type in: regsvr32 /u shmedia.dll 3) Hit enter Now my Explorer.exe crashes are gone! On Friday, May 11, 2007 at 5:14 am, Adam webster wrote: >FORGET ALL OF THE ABOVE.go get....... AVI registry fix.reg (size 105 b) forget where >i got it. double click it wen u get it. ie: add the information to the registry.problem >is gone instantly now.even without a reboot. im clicking dragging files like theres >no tomorrow in all the previous trouble folders. its a .avi file somewhere or some >s*#$ that is no doubt a problem.who knows im not a PC head much but i worked that >out so..... good luk > > > [Reply or follow-up to this message] re: Explorer.exe crashes Saturday, June 9, 2007 at 9:47 pm Posted by Nick Truxal (1 messages posted) O k, first off i have no clue to why the JPEGS aren't turning out but i found a fix for the AVI files maybe, what you need to do is download codecs. Like the ones i had where out of date and needed updating. Known Codecs that cause this, dvix, AC3-ACM, DVX, quicktime, and real codecs. If you update those you should be in good shape. On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] windows explorer error. Thursday, June 28, 2007 at 1:10 pm Posted by Tech Angell (1 messages posted) i get an error message saying.WINDOWS EXPLORER HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.WE ARE SORRY FOR THE INCONVIENCE.then it gives two options to send error message or don't send. either one i choose it would disappear but all of my icons would go as well then they would pop up as if windows was just loading up. and it would come right back and do the same thing over again. any sugestions!!!!!!! [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Saturday, July 14, 2007 at 6:48 am Posted by curlybones (1 messages posted) You are truly a saint!! I have messed with this problem for two days now before I stumbled on to your message. The earlier suggested registry edtis did not help but performing all three of your steps has me back in business. Thanks very much for sharing!! Curlybones On Saturday, March 31, 2007 at 8:40 pm, emtoloza wrote: >This was only a partial fix to my problem. You also have to go to the following >key: >HKEY_CLASSES_ROOT/.avi/OpenWithList/ and delete any entry except for wmplayer.exe. >then go to: >HKEY_CLASSES_ROOT/.avi/PersistentHandler/ and delete the Default value and delete >the "avifiles" line below the Default line. >then go to: >HKEY_CLASSES_ROOT/.avi/ShellEx/ and delete the Default value and delete any subfolders >underneath the ShellEx folder. > >It's possible that only doing one of these 3 steps might work, or that only deleting >one of the programs listed in the OpenWithList might work, but I essentially restored >all the defaults for handling .avi files. > >Hope this helps. > > > [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Sunday, July 22, 2007 at 10:47 am Posted by MaNiC MoE (1 messages posted) Well, I'm facing the worst of all, it doesn't wanna even load and this ain't my PC!!! http://www.fileupyours.com/files/81720/ssssssss.bmp Plzzzzzzzzzzzz help! [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Monday, July 23, 2007 at 5:31 am Posted by BigF (1 messages posted) http://www.villanova.edu/artsci/college/it/support/explorer_error.htm [Reply or follow-up to this message] Explorer.exe Friday, September 28, 2007 at 1:05 am Posted by Eternity (2 messages posted) I'm slightly different from you guys... Today.. 28/09/07 I turn on my computer and log in to my user account, something appeared and can't be cancel even using Task Manager(Its call norton something.Colour = Black white).. So i restart my computer.. Afterwards... when i log in to my user account again.... A message appeared --------------------------------------------------------x |Explorer.exe - Application Error | --------------------------------------------------------- | The instruction at "0x03408609" referenced | | memory at "0x00000000". The memory could not | |be "written". Click on OK to terminate the program | |Click on CANCEL to debug the program | | OK CANCEL | --------------------------------------------------------- If i press Ok(terminate the program), everything gone and after few second Explorer.exe runs again.. everything came back with the error and different code. If i press cancel, my dephi32 will run and shows alot of coding(does nothing)...So what's wrong? [Reply or follow-up to this message] re: Explorer.exe Sunday, May 4, 2008 at 11:18 am Posted by Andrew (2 messages posted) This may or may not help anyone but worked for me, I was getting: "Explorer.exe application error The instruction at "xxxxxxxxx" referenced memory at "xxxxxxxx". The memory could not be "read". Click on OK to terminate the program." I was getting this when clicking on the C:\ drive, but could access parts of the drive through cmd no problem. After trying lots of stuff that failed to work, I will list what I did that did work. 1. First thing I did was NOT to close the error box. Closing this box caused explorer to exit and the whole merry go round to start again. At least it wasn't shutting for me till I clicked "ok". 2. Next thing is to make a new folder on the desktop, and make shortcuts of all folders in C: (or wherever your problem manifests itself) beginning with the letter "a" inside this new folder. 3. Then click ok on the error box, so explorer restarts. 4. Now click on your new folder and see if it duplicates. If it does, then you know its one of these "A" folders that is rogue, and you can exclude (hopefully) everything else. 5. If it doesn't replicate the error, start the process again but this time with folders beginning with "b". I was lucky, I found a folder of shortcuts labelled "audio" had gone rogue and I just deleted it, then remade shortcuts from the program files. 6. If it is another more important folder, you should repeat the process, with the different folders within, and track the rogue down. This is potentially labourious, especially if you have more than one rogue, but as I say it worked for me, and quite quickly too. [Reply or follow-up to this message] re: Explorer.exe Monday, May 5, 2008 at 7:56 am Posted by Andrew (2 messages posted) Turns out it was a shortcut to nomad explorer (for Creative mp3 players) that had turned bad...scoured for all instances of this shortcut and deleted them and (fingers crossed) that permanently fixed it. [Reply or follow-up to this message] re: Explorer.exe Monday, May 12, 2008 at 11:52 pm Posted by Eternity (2 messages posted) Lol.. Thank You.. I figured out this problem long ago. But sorry didn't reply anything here. Cause no one ans me. Also even though i don't Close the Error Box, I can't access my Local C or create a folder/shortcuts. This is what i did.. I opened up Window Task Manager, and end task explorer.exe while using the Window Task Manager "Run" program, to run my programs. I searched through yahoo, and found a file name Free Comander, this program shows all my desktop folder/files and allowing me to access them. This also allowed me to access C Drive and other stuft... After a long time, getting tired of using Free Comander, I downloaded a Graphics Card Acclerator. After restart, i found that explorer.exe error is gone. xD [Reply or follow-up to this message] re: Explorer.exe Sunday, July 20, 2008 at 8:21 pm Posted by Rick (101 messages posted) Geez! My problem is worse! I guess i'm like the ones who had this problem, where deleting the video thumbnail extraction key wouldn't help. I had about 15 pink areas in ShellEx. I deleted just about all of them. I even tried the regedit fix. I went to CLASSES ROOT/*/SystemFileAssociations/.avi/ShellEx/PropertyHandler and tried to delete the default key, like everyone else successfully did. However, i was given an error saying this: "Unable to delete all specified values". I am wondering what to try next. [Reply or follow-up to this message] re: Explorer.exe crashes when trying to Search Wednesday, September 24, 2008 at 11:08 am Posted by aiglevert (1 messages posted) did you disabled completely the Indexation Service ? if yes, turning it on to Manual should solve the Pb don't ask me why, I had this annoyance during 5 years before finding the answer by myself ... On Wednesday, July 27, 2005 at 5:29 am, moah7 wrote: >Hi everyone...here's my problem and I need some serious help. When I try searching >for files in WinXP, explorer.exe always crashes and I can't figure out a way to fix >it. And it doesn't matter if I search by the start menu or open up a directory and >try using the search button at the top. Here's what I've done to try and fix it but >to no avail... > >1. I've tried running sfc /scannow to scan all system files and dlls to replace them >if they were corrupt or missing >2. Reinstalling the Search Assistant by right clicking on the srchasst.inf file in >the WINNT directory >3. Changing the dog to something else hoping that maybe it's the character that's >causing the problem >4. Changing the video acceleration settings for the video card >5. I've also reinstalled McAfee as I heard that this could be a probably cause > >All five methods don't work and I'm loosing my wits end with this problem. Help would >be greatly appreciated > > > http://casseur.com [Reply or follow-up to this message] re: Explorer.exe crashes Sunday, November 9, 2008 at 2:58 pm Posted by Scott (1 messages posted) Go to this site and run scan and figure out how many problems there are you can fix http://www.liutilities.com/affcb/?id=RBgen&aff=3029&xat=gen On Wednesday, August 20, 2003 at 5:18 pm, George wrote: >Hello...Decided to come and ask the experts...I am using Windows XP Professional >and I have an annoyance. When my computer is...I sometimes get a message saying that >my explorer.exe has crashed...thus asking me to send an error report etc. I get this >many times...what happens after that is only the desktop apperas and then everything >goes back to normal. If windows media 9.0 is playing and I close it the music still >plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe >crash and how can it be fixed. thanks. [Reply or follow-up to this message] re: FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Thursday, December 4, 2008 at 8:45 am Posted by deme (1 messages posted) Due to the posts here, I was able to find that it was "Ace mega codecs pack" on my XP PRO Pc that was causing Explorer to crash, whenever the folder option, View, Thumbnails was set.After uninstalling it, no more crashes:) Thanks all. I shall have to find a different way to play/display movies. On Sunday, July 22, 2007 at 10:47 am, MaNiC MoE wrote: >Well, I'm facing the worst of all, it doesn't wanna even load and this ain't my PC!!! > >http://www.fileupyours.com/files/81720/ssssssss.bmp > >Plzzzzzzzzzzzz help! [Reply or follow-up to this message] FINALLY AN ANSWER: explorer.exe crashes when folder with avi files is opened Thursday, March 12, 2009 at 11:56 am Posted by Martin (1 messages posted) Problem: In Windows 2000 Professional & Windows XP, Windows Explorer will sometimes crash when a large .AVI file is selected. Cause: By default when certain file types are selected (music and video files) Windows Explorer will load them into a preview utility (which will be visible on the left side of the folder pane [the right pane]). If the file is large/abnormal then it may cause Windows Explorer to crash. This can often happen with large .AVI files. Work around: The Windows Explorer file preview utility [in the right pane] can be switched off (customised) in 2000 & XP. Any folder which may contain large/abnormal .AVI files should be customized not to use the file preview utility. To do this just right click in a folder/file pane that might contain abnormal/large .AVI files [the right hand pane]. Then left click on ‘Customize this folder…’. Use a template/view format which does not use the image preview utility (E.g.'simple' template). [Reply or follow-up to this message] IExplorer.exe crashes Tuesday, May 19, 2009 at 8:57 pm Posted by Daniel (2 messages posted) I have come across a similar problem. Ever since I downloaded Internet Explorer 8, I have 3 - 5 pop-ups with the title "SysFader: iexplore.exe - Application Error". Below the title bar there is a single message, 'The instruction at "0x03b2c924" referenced memory at "0x03b2c924". The memory could not be "written".', followed by two buttons (Ok and Cancel) with two captions. The captions stated: Click on OK to terminate the program Click on CANCEL to debug the program and no matter which one I choose, I, seemingly, get the same result. Nothing other than the program closing. I have already tried: Reinstalling IE8 Rebooting Reinstalling IE7 (I can't because it says there is already a newer version installed) Uninstalling (took out paint, calculator, and the sound recorder instead {have not looked at the backup yet}) Deleting IE8 manually (some files cannot be deleted) Moving all IE8 related files (they all somehow magically reappear). I am almost completely out of ideas. Anyone know what to do? - Daniel [Reply or follow-up to this message] re: IExplorer.exe crashes Tuesday, May 19, 2009 at 9:07 pm Posted by Ms. Eagle (33449 messages posted) Your problem has nothing to do with the topic of this very old, 6 yrs, thread... so it's misplaced. The originator's problem was Explorer not IE. Take your pick from one of the below articles, or locate an IE newsgroup to post on. How do I uninstall or remove Internet Explorer 8? http://support.microsoft.com/kb/957700 How to use Reset Internet Explorer Settings (RIES) - IE7 http://support.microsoft.com/kb/923737 Blocking Unwanted Parasites with a Hosts File [Reply or follow-up to this message] re: IExplorer.exe crashes Wednesday, May 20, 2009 at 7:08 pm Posted by Daniel (2 messages posted) Oh sorry. I thought they were the same thing but different names. Sorry for taking up so much space too. (No sarcasm) Thanks for the links. - Daniel [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum