Hello...Decided to come and ask the experts...I am using Windows XP Professional and I have an annoyance. When my computer is...I sometimes get a message saying that my explorer.exe has crashed...thus asking me to send an error report etc. I get this many times...what happens after that is only the desktop apperas and then everything goes back to normal. If windows media 9.0 is playing and I close it the music still plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

If you want help, better post all the language of the error messages you receive (including in the Event Viewer).


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

Make sure windows is fully up-to-date, explorer will crash, even more without service pack 1 installed. This effect seems to be on a timer, XP without SP1 will work fine one week the next it will crash on average 6 time an hour. Its not you, just microsoft.


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

hello, i have exactly the same problem, have u been able to solve it ? My winXP pro is fully upgrade as well as all the tools i use, so it's not a problem of old version as some have suggest. Regards, Guillaume


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

Hi. I have a similar problem. Using a completely updated WinXP system. I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files. Explorer.exe crashes each time I browse some specific directories. Esp. if I browse some of my pictures (jpg), and say 20 jpg's are present in it. Then the program lists the files without icons in the right pane, then slowly draw the small jpg icons per file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft many times, but still not seen any patch coming back, ha ha. The application event log says: Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" referenced memory at "0x00720065". The memory could not be "written". regards, trond


On Saturday, August 30, 2003 at 2:27 am, Guillaume wrote:
>hello,
> i have exactly the same problem, have u been able to solve it ?
> My winXP pro is fully upgrade as well as all the tools i use, so it's not a problem
>of old version as some have suggest.
>
>Regards,
>Guillaume
>

[Reply or follow-up to this message]

Trond's problem sounds very similar to mine.  I've got a Dell Dimension
2350 running XP with an 80GB HD with 51% free space.

I ran into problems when I began copying WAV files from CD to my HD
[copying, not ripping].  I got abend errors, primarily like this:

   cidaemon.exe Application Error

   The instruction at "0x77f51ed3" referenced memory at "0xfffff8".
   The memory could not by "read".

   Click OK to terminate the program.

This is what cidaemon.exe is:

   cidaemon - cidaemon.exe - Process Information
   Process File: cidaemon or cidaemon.exe
   Process Name: Microsoft Indexing Service
   Description: The Indexing Service runs in the background 
     and catalogues files so that you can search for files 
     containing a specific text string
   Common Errors: N/A
   System Process: No
   http://www.liutilities.com/products/wintaskspro/processlibrary/cidaemon/

Since I only search on file names, last night [9/4/03] I went to My 

Computer -> right clicked on my HD [C-drive] -> Properties -> General
Tab -> then clicked off "Allow indexing...fast file searching".

I then went to the subfolder in My Music that was giving me fits and
checked the files there [played them, right clicked on properties, 
moused over for info, etc.].  After 2 minutes, Explorer.exe abended:

   Exploere.exe Application Error

   The instruction at "0x77f52a84" referenced memory at "0x000000".
   The memory could not by "written".

   Click OK to terminate the program.

So, I ran a scandisk last night.  This morning, [9/5] everything appeared 

to be OK.  I went to the subfolder in My Music that was giving me fits and
checked the files there.  I checked other folders.  No abends.

I don't know if this fixed it for sure or not, but I did take a restore
point in the hopes that it did.

BTW, besides scandisk, does anyone know of any utility that will check to 

see if files or folders are corrupted.

Any insight on any of this would be appreciated!






On Wednesday, September 3, 2003 at 2:36 pm, Trond wrote:
>Hi.
>I have a similar problem. Using a completely updated WinXP system. 
>I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files.
>Explorer.exe crashes each time I browse some specific directories. Esp. if I browse 
>some of my pictures (jpg), and say 20 jpg's are present in it. Then the program 
lists 
>the files without icons in the right pane, then slowly draw the small jpg icons 
per 
>file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft 
>many times, but still not seen any patch coming back, ha ha.
>
>
>
>The application event log says:
>Application popup: explorer.exe - Application Error : The instruction at "0x77f580db" 
>referenced memory at "0x00720065". The memory could not be "written".
>
>
>regards,
>trond
>
>

[Reply or follow-up to this message]

I also have the same exact problem. I upgraded to Win XP pro, added a large HD with several thousands of web site graphics (small graphics used in web site production). Win XP's Windows Explorer quits as I explore some of the larger, 5 or more levels deep folders with large qtys of .gif and .jpg files. It reports: "The instruction at "0x77f585c0" referenced memory at "0x00008000" The memory could not be "written" Have you been able to SOLVE this problem on your machine? A quick update email on the topic will be greatly apreciated. Thanks! Allan White


On Wednesday, September 3, 2003 at 2:36 pm, Trond wrote:
>Hi.
>I have a similar problem. Using a completely updated WinXP system.
>I have a 180 GB disk, all on the C: drive. Approx. 25GB space left, lots of files.
>Explorer.exe crashes each time I browse some specific directories. Esp. if I browse
>some of my pictures (jpg), and say 20 jpg's are present in it. Then the program lists
>the files without icons in the right pane, then slowly draw the small jpg icons per
>file, after drawing 1 or two icons, it crashes. I have send error reprt to microsoft
>many times, but still not seen any patch coming back, ha ha.
>
>
>
>The application event log says:
>Application popup: explorer.exe - Application Error : The instruction at "0x77f580db"
>referenced memory at "0x00720065". The memory could not be "written".
>
>
>regards,
>trond
>
>

[Reply or follow-up to this message]

Hi again. I suspect it has something to do with big hard drives. I have a RAID motherboard, configured with RAID 0 striping to increase performance, have 2 100GB IDE disks which are striped into one big one of ~180 GB. I'm using a "Promise 200 Stripe/RAID0 SCSI Disk Drive" driver, all seen as C: I have discovered that if I share my files and access them from another (XP) computer, I can browse the files without any crashes!! After learning that, then tried to access the files from my local machine but through my network places instead of C:. I then learned that crashes did still happen when I change folders rapidly, but did occur so often as when I access through C: I observe this strange, very slow, updating of the icons in the file list when I work locally, but when I access the files from my other computer, the icon update is immediate. This might just be because of some load sharing. So, current status: No problem if I access from another computer. Still no patch from Microsoft as I know of. I could add that it is not only Explorer.exe that crashes, if I access the directries from Word of some picture editor, I get a crash in the file.read dialogue. Therefore, I believe the problem is in some common file access DLL, but that DLL code is not executed when files are accessed through the network. This is all I know at the moment. Regards Trond


On Friday, September 19, 2003 at 12:20 pm, Allan White wrote:
>I also have the same exact problem. I upgraded to Win XP pro, added a large HD with
>several thousands of web site graphics (small graphics used in web site production).
>
>Win XP's Windows Explorer quits as I explore some of the larger, 5 or more levels
>deep folders with large qtys of .gif and .jpg files.
>
>It reports: "The instruction at "0x77f585c0" referenced memory at "0x00008000" The
>memory could not be "written"
>
>Have you been able to SOLVE this problem on your machine?
>
>A quick update email on the topic will be greatly apreciated.
>
>Thanks!
>
>Allan White
>
>
>

[Reply or follow-up to this message]

I'm having a similar problem on a new Laptop with a Toshiba 60gig hard drive running XP Pro. I don't have Raid though. My problem is with big folders of jpeg files in a sub folder of "My Documents" folder. I get the error message "The Instruction at 0x77f580db reference memory at 0x0057005c. Memory could not be written." Let me know if you get your problem fixed or figure out other ways around it. This is causing me some headaches!!!!


On Friday, September 19, 2003 at 1:26 pm, Trond wrote:
>Hi again.
>I suspect it has something to do with big hard drives.
>I have a RAID motherboard, configured with RAID 0 striping to increase performance,
>have 2 100GB IDE disks which are striped into one big one of ~180 GB. I'm using a
>"Promise 200 Stripe/RAID0 SCSI Disk Drive" driver, all seen as C:
>I have discovered that if I share my files and access them from another (XP) computer,
>I can browse the files without any crashes!!
>After learning that, then tried to access the files from my local machine but through
>my network places instead of C:. I then learned that crashes did still happen when
>I change folders rapidly, but did occur so often as when I access through C:
>I observe this strange, very slow, updating of the icons in the file list when I
>work locally, but when I access the files from my other computer, the icon update
>is immediate. This might just be because of some load sharing.
>
>So, current status: No problem if I access from another computer.
>Still no patch from Microsoft as I know of.
>
>I could add that it is not only Explorer.exe that crashes, if I access the directries
>from Word of some picture editor, I get a crash in the file.read dialogue. Therefore,
>I believe the problem is in some common file access DLL, but that DLL code is not
>executed when files are accessed through the network.
>
>This is all I know at the moment.
> Regards
> Trond
>

[Reply or follow-up to this message]

A quick follow up: I put my large "Jpg File Folders" directly in the "My Pictures" folder and this seems to work; no more crashes so far. I had had these JPG file folders buried in sub-sub-sub-folders. I think the problem is that Explorer is having problems with the virtual memory/cache/thumbnails if there are more than about 20 Jpg files in 1 folder that is a sub-sub-sub-folder. This doesn't really solve the problem, but it helps work around it.


On Thursday, September 25, 2003 at 2:54 pm, Ben Thorne wrote:
>I'm having a similar problem on a new Laptop with a Toshiba 60gig hard drive running
>XP Pro. I don't have Raid though. My problem is with big folders of jpeg files
>in a sub folder of "My Documents" folder. I get the error message "The Instruction
>at 0x77f580db reference memory at 0x0057005c. Memory could not be written."
>
>Let me know if you get your problem fixed or figure out other ways around it. This
>is causing me some headaches!!!!
>
>

[Reply or follow-up to this message]

Mine is only slightly different. I get Function address 0x77f580db caused a protection fault. (exception code 0xc0000005). When trying to get to the printer properties.


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

I found a solution to this problem. It is a problem with Photoshop. I have version 7 but it sounds like 6 also does this. See link below for the fix that worked for me: http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=53588


On Friday, September 19, 2003 at 1:26 pm, Trond wrote:
>Hi again.
>I suspect it has something to do with big hard drives.
>I have a RAID motherboard, configured with RAID 0 striping to increase performance,
>have 2 100GB IDE disks which are striped into one big one of ~180 GB. I'm using a
>"Promise 200 Stripe/RAID0 SCSI Disk Drive" driver, all seen as C:
>I have discovered that if I share my files and access them from another (XP) computer,
>I can browse the files without any crashes!!
>After learning that, then tried to access the files from my local machine but through
>my network places instead of C:. I then learned that crashes did still happen when
>I change folders rapidly, but did occur so often as when I access through C:
>I observe this strange, very slow, updating of the icons in the file list when I
>work locally, but when I access the files from my other computer, the icon update
>is immediate. This might just be because of some load sharing.
>
>So, current status: No problem if I access from another computer.
>Still no patch from Microsoft as I know of.
>
>I could add that it is not only Explorer.exe that crashes, if I access the directries
>from Word of some picture editor, I get a crash in the file.read dialogue. Therefore,
>I believe the problem is in some common file access DLL, but that DLL code is not
>executed when files are accessed through the network.
>
>This is all I know at the moment.
> Regards
> Trond
>

[Reply or follow-up to this message]

Great, thanks, you're todays hero! I removed Photoshop 7 and voila, all is well!! Browsing my directories now and corresp. icon drawing is not immediate, compared to a slow sad story with Photoshop installed.


On Friday, September 26, 2003 at 8:54 am, Ben Thorne wrote:
>I found a solution to this problem. It is a problem with Photoshop. I have version
>7 but it sounds like 6 also does this.
>See link below for the fix that worked for me:
>
>http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=53588
>
>

[Reply or follow-up to this message]

you can re-install Photoshop just don't make it the default program for opening Jpg and Gif files (during the photoshop installation process, anyway). After Photshop has been installed, you can go to the file types in "Folder Options" (under tools at top of all folders) and make it so Photoshop opens Jpg and Gif files. I did this and it seems to work fine. Glad you got things working. I know I was pulling my hair out yesterday.


On Friday, September 26, 2003 at 11:34 am, Trond wrote:
>Great, thanks, you're todays hero!
>I removed Photoshop 7 and voila, all is well!!
>Browsing my directories now and corresp. icon drawing is not immediate, compared
>to a slow sad story with Photoshop installed.
>
>
>
>

[Reply or follow-up to this message]

My problem is slightly different in that the message I get reads "The instruction at 0x77f580db referenced memory at 0x00620065. The memory could not be written. I have an email in my outlook inbox which does NOT have an attachment. If I try to open, move, delete or in any way interfere with this email, I get the above message then Outlook closes. I am able to open all other emails and Outlook behaves normally except for this one email. Does anyone know how to remove this email without clicking on it. As it is the only email now left in my inbox I'd like to delete it safely. Thanks for your time. Paul Hawkins


On Friday, September 26, 2003 at 7:06 am, Mike Manilla wrote:
>Mine is only slightly different. I get Function address 0x77f580db caused a protection
>fault. (exception code 0xc0000005). When trying to get to the printer properties.
>
>

[Reply or follow-up to this message]

I am receiving the same error as Irwin... however

It is only cidaemon that gives me this error message, it seems to happen very regularly - presumably during cidaemon's catalogue generation...?

I have not experienced application or server crashes.

I am running 2000 server SP1 atm, but will update to SP4 when the office is next empty. Anyone know if this, or anything else, will fix this issue?

Thx advance

On Friday, September 5, 2003 at 6:47 am, Irwin Richards wrote:

>Trond's problem sounds very similar to mine.  I've got a Dell Dimension
>2350 running XP with an 80GB HD with 51% free space.
>
>I ran into problems when I began copying WAV files from CD to my HD
>[copying, not ripping].  I got abend errors, primarily like this:
>
>   cidaemon.exe Application Error
>
>   The instruction at "0x77f51ed3" referenced memory at "0xfffff8".
>   The memory could not by "read".
>
>   Click OK to terminate the program.
>
>This is what cidaemon.exe is:
>
>   cidaemon - cidaemon.exe - Process Information
>   Process File: cidaemon or cidaemon.exe
>   Process Name: Microsoft Indexing Service
>   Description: The Indexing Service runs in the background 
>     and catalogues files so that you can search for files 
>     containing a specific text string
>   Common Errors: N/A
>   System Process: No
>   http://www.liutilities.com/products/wintaskspro/processlibrary/cidaemon/
>
>Since I only search on file names, last night [9/4/03] I went to My 
>
>Computer -> right clicked on my HD [C-drive] -> Properties -> General
>Tab -> then clicked off "Allow indexing...fast file searching".
>
>I then went to the subfolder in My Music that was giving me fits and
>checked the files there [played them, right clicked on properties, 
>moused over for info, etc.].  After 2 minutes, Explorer.exe abended:
>
>   Exploere.exe Application Error
>
>   The instruction at "0x77f52a84" referenced memory at "0x000000".
>   The memory could not by "written".
>
>   Click OK to terminate the program.
>
>So, I ran a scandisk last night.  This morning, [9/5] everything appeared 
>
>to be OK.  I went to the subfolder in My Music that was giving me fits and
>checked the files there.  I checked other folders.  No abends.
>
>I don't know if this fixed it for sure or not, but I did take a restore
>point in the hopes that it did.
>
>BTW, besides scandisk, does anyone know of any utility that will check to 
>
>see if files or folders are corrupted.
>
>Any insight on any of this would be appreciated!
>
>

[Reply or follow-up to this message]

I had the same reported problem but with avi files. a solution seems to be to rename the file extention to something random like ".111", and then I could open my folder without any crashes. It must have been something to do with the way windows explorer communicates with the assocated program to provided information about the file. So if the extention is changed windows explorer cannot find a assocated program to find information about the file. But this doesnt provide a real solution; but it can stop a lot of flustration crashed.

[Reply or follow-up to this message]

More on this: I have recently been getting this same error when using both Jpg files and AVI files. Renaming the file works (you can rename the file through dos). But what is strange is that it does not crash after it has been renamed back to its original name (do this rename in explorer). The only recent things I have done to my system is update to XP service pack 2 and installed ACE Mega Codecs pack dashboard. I think this may be a codec issue. Also I have got some new virus software (zone alarm with anti virus). This reported that a JPG files had been infected with the ‘JPEG.MS04-028.exploit’ virus. This is a buffer overrun virus that affects win 98 and below, but may be causing explorer to crash (only guessing). Anyway do a scan disk anyway just in case.


On Thursday, August 26, 2004 at 1:53 pm, chris lord wrote:
>
>I had the same reported problem but with avi files. a solution seems to be to rename
>the file extention to something random like ".111", and then I could open my folder
>without any crashes. It must have been something to do with the way windows explorer
>communicates with the assocated program to provided information about the file. So
>if the extention is changed windows explorer cannot find a assocated program to find
>information about the file.
>
>But this doesnt provide a real solution; but it can stop a lot of flustration crashed.
>

[Reply or follow-up to this message]

Just wanted to say thank you for the information on the way Photoshop can cause this problem. I've been trying to track it down from various technical sites for weeks now but it turned out the Photoshop was the gremlin in my works.

[Reply or follow-up to this message]

I too had the problem with explorer.exe crashing when opening certain folders with avi files. The Microsoft Media Player seems to be the problem?!?! I have an installation of the "Classic Media Player". I opened the folder options/file types and assign the avi file type to the classic media player. Problem seems to be solved. Hope this helps anyone...

[Reply or follow-up to this message]

I was too happy too fast... this only solved the problem a few minutes. Back to square one! drat :(

[Reply or follow-up to this message]

OK, I found this somewhere and it has fixed my problem: =========== I had exactly the same problem until I came across this handy little registry hack. Run regedit and find the following key :- HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler Delete the "Default" value then close. You should now be able to see .avi previews almost instantly but without the crashes ============== Hope it helps you too

[Reply or follow-up to this message]

Thank you very much Enipucrop, that was exactly what i needed, do you think that it has anything to do with installing and uninstalling codecs and codec packs which change this registry key? Anyway, it doesn't really matter, it worked perfectly, thanks again!


On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote:
>OK, I found this somewhere and it has fixed my problem:
>
>===========
>I had exactly the same problem until I came across this handy little registry hack.
>Run regedit and find the following key :-
>
>HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler
>
>Delete the "Default" value then close. You should now be able to see .avi previews
>almost instantly but without the crashes
>==============
>
>Hope it helps you too

[Reply or follow-up to this message]

I have a problem with WE when I try to access any of my .AVI files I can't do anything without a crash, I tried to delete the registry key like you said but it won't let me, am I doing anything wrong?


On Friday, October 15, 2004 at 8:49 pm, eekreek wrote:
>Thank you very much Enipucrop, that was exactly what i needed, do you think that
>it has anything to do with installing and uninstalling codecs and codec packs which
>change this registry key? Anyway, it doesn't really matter, it worked perfectly,
>thanks again!
>
>
>

[Reply or follow-up to this message]

Did you ever figure out the permission?


On Tuesday, October 19, 2004 at 4:17 pm, Chad Williams wrote:
>I have a problem with WE when I try to access any of my .AVI files I can't do anything
>without a crash, I tried to delete the registry key like you said but it won't let
>me, am I doing anything wrong?
>
>
>

[Reply or follow-up to this message]

I ran into similar problems that I managed to track down to 2 AVI files by moving each AVI file to a temp directoy and trying to view the directory with explorer each time until it crashed thus identifying the bad file. Simply renaming the file at the command prompt solves the problem. It's strange that it only occurs to specific AVI files and not all and I was not able to trace it down to any specific VISIBLE character in the filename. I wonder if it's possible if a non-displayable character might be attached to the filename or if the filename might be overloaded causing a corruption on memory (simillar to worms attempt to overload a memory buffer to allow access to a system) and that renaming it deletes the problem characters?


On Tuesday, October 19, 2004 at 4:17 pm, Chad Williams wrote:
>I have a problem with WE when I try to access any of my .AVI files I can't do anything
>without a crash, I tried to delete the registry key like you said but it won't let
>me, am I doing anything wrong?
>
>
>

[Reply or follow-up to this message]

Hi, I have a problem with my explorer too. When I click the partition where I have my windows installed (It's on partition F) with a right mouse button, Windows Explorer crashes. For other drives it doesn't do it. Can you give some advice, what might be causing the problem? thanks for the great forum! .matti

[Reply or follow-up to this message]

Let me make a wild guess.
Have any of you, experiencing Windows Explorer crashes in Windows XP/SP1, Webroot SpySweeper installed?
If yes - hold on, I'll get back to you;
If no - continue reading.

Have any of you, experiencing Windows Explorer crashes in Windows XP/SP1, a shortcut on their desktop with which they start Windows Explorer?
If yes - hold on, I'll get back to you;
If no - check EventViewer; you crashes are application related.

--Eric

[Reply or follow-up to this message]

Hi all. I too have noticed that explorer.exe crashes when ever I right-click folders and drives. I have systematically disabled one program/service at a time, and when I disabled SpySweeper, explorer.exe no longer crashed. I then went into the options of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore, and SpySweeper is still installed and running. Hope this helps others... Dave


On Thursday, November 18, 2004 at 4:38 am, Eric Winter wrote:
>Let me make a wild guess.
>Have any of you, experiencing Windows Explorer crashes in Windows XP/SP1, Webroot
>SpySweeper installed?
If yes - hold on, I'll get back to you;
>If no - continue reading.

Have any of you, experiencing Windows Explorer crashes
>in Windows XP/SP1, a shortcut on their desktop with which they start Windows Explorer?
>If yes - hold on, I'll get back to you;
>If no - check EventViewer; you crashes are application related.

>
>--Eric

[Reply or follow-up to this message]

>Dave:I could kiss you, or send women or whatever you want. I've struggled with the problem of win explorer XP crashing when I went to delete a directory for months now. It absolutely is the spysweeper (mine is V3.0) adding to the windows explorer context menu (1st item in the options). Thanks, I'll send an email to webroot


On Thursday, November 18, 2004 at 9:54 am, davesino wrote:
>Hi all.
>I too have noticed that explorer.exe crashes when ever I right-click folders and
>drives. I have systematically disabled one program/service at a time, and when I
>disabled SpySweeper, explorer.exe no longer crashed. I then went into the options
>of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer
>Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore,
>and SpySweeper is still installed and running.
>Hope this helps others...
>Dave
>
>

[Reply or follow-up to this message]

No Problem. This problem plagued me as well. I finally got sick enough of it, that I just sat down for like 4 hours and started eliminating different things one at a time. Dave :-)


On Monday, December 6, 2004 at 9:05 pm, Steve Kay wrote:
>
>>Dave:I could kiss you, or send women or whatever you want. I've struggled with
>the problem of win explorer XP crashing when I went to delete a directory for months
>now. It absolutely is the spysweeper (mine is V3.0) adding to the windows explorer
>context menu (1st item in the options). Thanks, I'll send an email to webroot
>
>

[Reply or follow-up to this message]

Hi, I found the answer to this problem on another forum. It worked for me with the .avi files. http://www.geekstogo.com/forum/index.php?showtopic=4911&pid=23532&st=0&#entry23532

[Reply or follow-up to this message]

That was an answer to my prayers. I did a google search and found this page, seen your solution and implemented it and instantly my troubles went away. Thank you very very much Enipucrop!!!


On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote:
>OK, I found this somewhere and it has fixed my problem:
>
>===========
>I had exactly the same problem until I came across this handy little registry hack.
>Run regedit and find the following key :-
>
>HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler
>
>Delete the "Default" value then close. You should now be able to see .avi previews
>almost instantly but without the crashes
>==============
>
>Hope it helps you too

[Reply or follow-up to this message]

Solves my issue with directories with large .avi files. I was consistently getting Reference Memory Errors opening directories with large .avi files. This definitely solves the problem. THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote:
>OK, I found this somewhere and it has fixed my problem:
>
>===========
>I had exactly the same problem until I came across this handy little registry hack.
>Run regedit and find the following key :-
>
>HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler
>
>Delete the "Default" value then close. You should now be able to see .avi previews
>almost instantly but without the crashes
>==============
>
>Hope it helps you too

[Reply or follow-up to this message]

I have the crash problem, but it's not related to AVI files or Photoshop or other programs named here so far. Whenever I open Windows Explorer in ANY fashion, it crashes. HOWEVER, the problem does NOT occur if I first right click on My Network Places and select "Properties". Go figure. I'm running XP Pro Tablet edition, with SP2. John Land

[Reply or follow-up to this message]

Unfortunately, I was not so lucky. I have been having a very similar problem with .avi files crashing Windows Explorer whenever I so much as click on the file or try to display them in thumbnail view. I have narrowed it down to a number of specific files where the problem occurs, but I cannot figure out what is wrong with them. Sadly, the regedit trick did not work for me. Any other suggestions from anybody? Thanks! Corey


On Thursday, December 23, 2004 at 9:45 am, troutinoregon wrote:
>That was an answer to my prayers. I did a google search and found this page, seen
>your solution and implemented it and instantly my troubles went away. Thank you very
>very much Enipucrop!!!
>
>
>

[Reply or follow-up to this message]

Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever I tried to play the file, check properties or tried to burn it in NERO. After some browsing (this tread and many more) I came upon some suggestion of it being related to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it and all troubled files played without any problems. I do think it's not the SLD codec pack in particular, but just one of the codecs included. If you encountered the problem after installing any oder codec pack, just uninstall and see what happens. I now use SLD 1.5.3 and without problems. Hopefully I could be of help for some of you out there... Greetings.


On Sunday, January 16, 2005 at 3:20 am, Corey wrote:
>Unfortunately, I was not so lucky. I have been having a very similar problem with
>.avi files crashing Windows Explorer whenever I so much as click on the file or try
>to display them in thumbnail view. I have narrowed it down to a number of specific
>files where the problem occurs, but I cannot figure out what is wrong with them.
> Sadly, the regedit trick did not work for me. Any other suggestions from anybody?
>
>Thanks!
>
>Corey
>
>
>

[Reply or follow-up to this message]

Thanks for the response. I haven't installed any codec packs, but I'm thinking maybe I should try it and see if by chance that will resolved my problem. Now I need to learn how to install codec packs.... Thanks, Corey


On Monday, January 17, 2005 at 3:42 am, Willem wrote:
>Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever
>I tried to play the file, check properties or tried to burn it in NERO. After some
>browsing (this tread and many more) I came upon some suggestion of it being related
>to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it
>and all troubled files played without any problems. I do think it's not the SLD codec
>pack in particular, but just one of the codecs included. If you encountered the problem
>after installing any oder codec pack, just uninstall and see what happens. I now
>use SLD 1.5.3 and without problems.
>Hopefully I could be of help for some of you out there... Greetings.
>
>
>

[Reply or follow-up to this message]

Thanks Enipucrop !! I've found an aswer to my explorer crashing pb ! GREAT, it works. But as I am never satisfied when I don't understand where such bugs come from, I wonder which software or files (pb appeared for me when I downloads avi files from peers...) could modify this register key... Why Norton Windoctor didn't see anything ? Any idea ? Regards, Yomguy


On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote:
>OK, I found this somewhere and it has fixed my problem:
>
>===========
>I had exactly the same problem until I came across this handy little registry hack.
>Run regedit and find the following key :-
>
>HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler
>
>Delete the "Default" value then close. You should now be able to see .avi previews
>almost instantly but without the crashes
>==============
>
>Hope it helps you too

[Reply or follow-up to this message]

Awesome job. I had they same problem I was getting frustrated with the same problem. I will be fixing it when I go home today. windows has to many problems.:-) I thought I had a bad virus. Scanned with spyware. bps spyware. Scanned with norton. and panda. Did reg clean used registry mechanic. Reg Scrub and Error Nuker. Nothing worked. I do remeber activating the feature as I had to disable Dr. Watson(useless peice of garbage) as conflicts with Spysweeper. and then I turned on that feature. Why does it crash explorer.exe though?


On Tuesday, December 7, 2004 at 9:26 am, davesino wrote:
>No Problem. This problem plagued me as well.
>I finally got sick enough of it, that I just sat down for like 4 hours and started
>eliminating different things one at a time.
>Dave :-)
>
>
>

[Reply or follow-up to this message]

Hi, I also had explorer craches when I browsed folders with AVI-files. I have several AVI-players and i found out that more then one player had AVI as default association. I changed that so no filetype was accosiated to more than one player . Sometimes when you install a new player it makes itself the default player for all files, without even telling you. It seems to have solved the problem. Gurra100


On Monday, January 17, 2005 at 3:42 am, Willem wrote:
>Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever
>I tried to play the file, check properties or tried to burn it in NERO. After some
>browsing (this tread and many more) I came upon some suggestion of it being related
>to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it
>and all troubled files played without any problems. I do think it's not the SLD codec
>pack in particular, but just one of the codecs included. If you encountered the problem
>after installing any oder codec pack, just uninstall and see what happens. I now
>use SLD 1.5.3 and without problems.
>Hopefully I could be of help for some of you out there... Greetings.
>
>
>

[Reply or follow-up to this message]

With this feature turned on, it would add the spysweeper option to the right-click menu (which is part of the 'explorer.exe' shell). This feature was designed so the user could right-click an item, and choose to scan for spyware etc.


On Tuesday, February 1, 2005 at 8:29 am, olsnappy wrote:
>Awesome job. I had they same problem I was getting frustrated with the same problem.
> I will be fixing it when I go home today. windows has to many problems.:-) I thought
>I had a bad virus. Scanned with spyware. bps spyware. Scanned with norton. and
>panda. Did reg clean used registry mechanic. Reg Scrub and Error Nuker. Nothing
>worked. I do remeber activating the feature as I had to disable Dr. Watson(useless
>peice of garbage) as conflicts with Spysweeper. and then I turned on that feature.
> Why does it crash explorer.exe though?
>
>
>

[Reply or follow-up to this message]

I would just like to thank you for being a genius! I have recently gotten errors when moving my cursor over .avi files. I have tried everything people suggested - Registry Mechanic, Windows Updates, etc. Nothing has worked...until now. Deleting that default setting in regedit worked like a charm! Thank you for being so great!!! :-)


On Wednesday, October 13, 2004 at 12:25 pm, Enipucrop wrote:
>OK, I found this somewhere and it has fixed my problem:
>
>===========
>I had exactly the same problem until I came across this handy little registry hack.
>Run regedit and find the following key :-
>
>HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler
>
>Delete the "Default" value then close. You should now be able to see .avi previews
>almost instantly but without the crashes
>==============
>
>Hope it helps you too

[Reply or follow-up to this message]

your the mo fo man bro!!! i dont usually post on forums as a newbie so i apologise for my lack of involvement in this, but, having found this site through searching "pictures make explorer crash" i found the solution to this problem and have to big you all up! LoveScreams, TheBastards.


On Friday, September 26, 2003 at 12:18 pm, Ben Thorne wrote:
>you can re-install Photoshop just don't make it the default program for opening Jpg
>and Gif files (during the photoshop installation process, anyway). After Photshop
>has been installed, you can go to the file types in "Folder Options" (under tools
>at top of all folders) and make it so Photoshop opens Jpg and Gif files. I did this
>and it seems to work fine.
>
>Glad you got things working. I know I was pulling my hair out yesterday.
>
>

[Reply or follow-up to this message]

I too am having this problem with no apparent connection to any particular file type. My problem occurs when i attempt to open any folder, however, using universal explorer i have no problems at all. I just simply cannot open a folder/drive without explorer crashing on me giving me the "instruction at 0x028cd065 referenced memory at 0x000000 the memory could not be written" the first set of numbers is different everytime, but always ends in d065. i've run numerous spyware/virus checks and come up empty. Any help would be appreciated, i really don't want to have to do a complete wipe.


On Thursday, January 6, 2005 at 9:12 pm, John F Land wrote:
>I have the crash problem, but it's not related to AVI files or Photoshop or other
>programs named here so far. Whenever I open Windows Explorer in ANY fashion, it crashes.
>HOWEVER, the problem does NOT occur if I first right click on My Network Places and
>select "Properties". Go figure. I'm running XP Pro Tablet edition, with SP2.
>
>John Land

[Reply or follow-up to this message]

I can't open My Computer or Control Panel without getting the "memory reference" error. No particular file type causes the crash. Can I just replace explorer.exe or should I reinstall Windows, then do SP2 again? I do have SpySweeper loaded. I have spent hours and hours on this and used three different adware pkgs, deleted malware references in the registry, etc. etc. I yearn for a simple step-by-step solution. Also, can I tighten up my firewall parameters? A buddy told me to use Firefox instead of IE - no Active X. I'm about to try it, but I still need My Computer and Control Panel! n Thursday, February 10, 2005 at 2:58 pm, Dustin Gonzalez wrote:
>I too am having this problem with no apparent connection to any particular file type.
>

[Reply or follow-up to this message]

Please start a new thread and describe your problem fully. Your issue is not related to this thread at all.

The Wereotter

[Reply or follow-up to this message]

Okay, After having read this thread and trying the stuff in it, I discovered what I consider to be a partial solution (since it is a band-aid, IMHO). Photoshop isn't installed on this machine, as one poster indicated (although Illustrator is...is this possibly it?), and the only two file types are Word docs and PDFs. What I did notice is that the directory in question was 8 levels deep. And in this case, the directory in question is on a server, whereas this is a client machine. So...what I did was mapped a new drive to the sixth-level directory on the server (level 1)/(level 2).../(level 6), and it has worked quite well. However, I don't really like it for two reasons: 1) It's too easy to run out of network drive letters doing this. 2) While it isolates the specific issue as being long directory paths, it does not actually solve said issue other than to possibly rename the paths. I guess the reason I'm making this post is to provide some more information, insight, and a band-aid to the problem in the hopes that someone can take what I've done and turn it into a solution.

[Reply or follow-up to this message]

Enipucrop - you rock! Thanks a lot - that was the perfect solution!!! One happy Texan.


On Monday, October 11, 2004 at 2:26 pm, Enipucrop wrote:
>I too had the problem with explorer.exe crashing when opening certain folders with
>avi files. The Microsoft Media Player seems to be the problem?!?! I have an installation
>of the "Classic Media Player". I opened the folder options/file types and assign
>the avi file type to the classic media player. Problem seems to be solved. Hope this
>helps anyone...

[Reply or follow-up to this message]

OMG!! Thank u thank u thank u thank u! This right-click-windows explorer thing has been bugging me forever. I did what you said, and it's all better!! THANK U!! I actually just un-installed SpySweeper because I have other programs that get rid of spyware and the problem is solved.


On Thursday, November 18, 2004 at 9:54 am, davesino wrote:
>Hi all.
>I too have noticed that explorer.exe crashes when ever I right-click folders and
>drives. I have systematically disabled one program/service at a time, and when I
>disabled SpySweeper, explorer.exe no longer crashed. I then went into the options
>of Webroots spysweeper, and disabled the 'Add Sweep for Spyware to Windows Explorer
>Context Menu' option and retried right-clicking. Explorer.exe never crashes anymore,
>and SpySweeper is still installed and running.
>Hope this helps others...
>Dave
>
>
>

[Reply or follow-up to this message]

Hi, I too have a problem exactly same as that of corey. I have tried the methods that he did, but to no avail. if anybody knows the solution or wants more information, please let me know. thanks


On Sunday, January 16, 2005 at 3:20 am, Corey wrote:
>Unfortunately, I was not so lucky. I have been having a very similar problem with
>.avi files crashing Windows Explorer whenever I so much as click on the file or try
>to display them in thumbnail view. I have narrowed it down to a number of specific
>files where the problem occurs, but I cannot figure out what is wrong with them.
> Sadly, the regedit trick did not work for me. Any other suggestions from anybody?
>
>Thanks!
>
>Corey
>
>
>

[Reply or follow-up to this message]

thnaks willem, i had installed ffdshow, i uninstalled it and the problem of win xp crashing has gone. however, is there any codec pack or version which i can install so that i can view the avi files without win xp crashing. thanks again Vikas


On Monday, January 17, 2005 at 3:42 am, Willem wrote:
>Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever
>I tried to play the file, check properties or tried to burn it in NERO. After some
>browsing (this tread and many more) I came upon some suggestion of it being related
>to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it
>and all troubled files played without any problems. I do think it's not the SLD codec
>pack in particular, but just one of the codecs included. If you encountered the problem
>after installing any oder codec pack, just uninstall and see what happens. I now
>use SLD 1.5.3 and without problems.
>Hopefully I could be of help for some of you out there... Greetings.
>
>
>

[Reply or follow-up to this message]

I just came across this solution to the explorer.exe crashing problem, so I thought I would share it. No gaurentees, but it worked for me. In explorer.exe, select Tools->Folder Options->View->UNCHECK "Launch Folder Windows in Separate Processes" As soon as you hit OK, the problem is gone. Apparently this is a new problem related to having more than one instance of explorer.exe running at once. I confirmed the problem by just watching task manager. I hope this helps, it fixed my issue. Regards...Michael


On Sunday, February 27, 2005 at 12:11 pm, Cammie wrote:
>OMG!! Thank u thank u thank u thank u! This right-click-windows explorer thing has
>been bugging me forever. I did what you said, and it's all better!! THANK U!! I actually
>just un-installed SpySweeper because I have other programs that get rid of spyware
>and the problem is solved.
>
>
>

[Reply or follow-up to this message]

I have a similar problem with Explorer.exe When I try to search files using the Search function of the Start Menu, my explorer.exe crash When i open the search function it opens normally i write my search options and when i click the Search button to start the searh it crash. My System is: Athlon 64 3000+ 1 Gb Ram Video nVidia GeForce FX 5200 128 Mb hard drives: SATA 160 Gb Western Digital PATA 80 Gb Seagate Windows XP Professional SP2 I hope that someone can help me with this.

[Reply or follow-up to this message]

Hello, I too have the same problem, except i belive mine is a little different then your guys'. When I try to open any files or folders (my pictures, music, documents, control panel stuff like that) a message pops up saying" Explorer.exe-application error The instruction at "0x01cdf065" referenced memory at "0x000000000". The memory could not be "written" Click okay to terminate the program -- Does anybody know how to fix this, or why and how this even started? It's making me crazy, and I need the computer to work because I have homework to finish. Thanks!! Caitlin


On Saturday, March 5, 2005 at 6:54 pm, Darkien wrote:
>I have a similar problem with Explorer.exe
>When I try to search files using the Search function of the Start Menu, my explorer.exe
>crash
>
>When i open the search function it opens normally i write my search options and when
>i click the Search button to start the searh it crash.
>My System is:
>Athlon 64 3000+
>1 Gb Ram
>Video nVidia GeForce FX 5200 128 Mb
>hard drives: SATA 160 Gb Western Digital
> PATA 80 Gb Seagate
>Windows XP Professional SP2
>
>I hope that someone can help me with this.
>

[Reply or follow-up to this message]

You are likely infected with CoolWebSearch.

Perform the following:

1. Disable System Restore
2. Perform an online virus scan.
3. Download, update, and run these tools:
   • Spybot Search & Destroy
   • Lavasoft Adaware
   • CWShredder
   Repeat as necessary until clean.
4. If you still experience problems after doing these steps, download HijackThis and post a log to this forum.
5. To protect against reinfection, download and use these:
   • Javacool's SpywareBlaster
   • Javacool's SpywareGuard
   • Malware-blocking HOSTS file
6. Optionally Reenable System Restore

If you encounter any broken links, please inform me of them. Also note that these links direct through my web server to allow me to keep them up-to-date or post additional info.

The Wereotter

[Reply or follow-up to this message]

Hey all, found a solution that worked for me...

(i lost the website i copied it from...but it was a post by Authour : rogerh)



>Windows Explorer Thumbnail Crash Workaround · >2004-05-12


>Windows Explorer in XP can be set to show thumbnails >of pictures and movies.


>It’s a useful feature, but kind of unstable.

>Sometimes it doesn’t work and certain movie files can >crash Windows Explorer when 
it tries to load their >thumbnails.


>To fix this, use this at a command prompt:

>regsvr32 /u shmedia.dll


>To undo the fix, use

>regsvr32 shmedia.dll

[Reply or follow-up to this message]

Correct. This would not affect things such as Control Panel, however, as they do not contain video files. An alternative and less drastic way to disable this feature is ShExView, which will allow you to disable just the Video Thumbnail Extractor, not all the functionality of shmedia.dll (Which includes property sheets for video and audio files).

The Wereotter

[Reply or follow-up to this message]

I had exactly the same proble, i resolved my issue by deleting two .mds files (copied DVD's) from my C/Windows directory. Since doing that, problem has gone...


On Tuesday, March 22, 2005 at 6:47 pm, Otter wrote:
>Correct. This would not affect things such as Control Panel, however, as they do
>not contain video files. An alternative and less drastic way to disable this feature
>is ShExView, which will
>allow you to disable just the Video Thumbnail Extractor, not all the functionality
>of shmedia.dll (Which includes property sheets for video and audio files).
>

The Wereotter

[Reply or follow-up to this message]

Right click causes an error and crashes Explorer.exe after installing Windows XP SP2? -------------------------------------------------------------------------------- When you right-click on a Desktop icon or a folder, the pointer changes to a hourglass, Taskbar disappears and after about 30 seconds the screen comes back to normal and still no right click options are available. This behavior may be seen after installing Windows XP Service Pack 2. However, it's not a problem caused by Service Pack 2, but an incompatible Context-menu handler from DivX. Update 9/8/2004 - DivX software and Windows XP SP2 DivX 5.2.1, DivX Pro 5.2.1, and Dr DivX 1.0.6 have been released. These versions are compatible with Microsoft Windows XP SP2 and can be downloaded from www.divx.com. Please follow the guidelines below only if you wish to use older versions of these products on Windows XP SP2. RESOLUTION (for older versions of DivX software) Eliminate the context-menu handler from the registry, or disable it temporarily using ShellExView tool. Click Start, Run and type REGEDIT. Navigate to: HKCR \ * \ shellex \ ContextMenuHandlers \ EncodeDivXExt Backup the key to a REG file, and delete EncodeDivXExt key Close Registry Editor and restart Windows Using ShellExView utility See this page for more information on using ShellExView utility (see Method 2 in that page). In ShellExView, the entry might read as EncodeDivXExt Module. More information from DivX.com Forums, regarding DivX and the problems with Windows XP Service Pack 2


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

Tried the un-assigning thing with PhotoShop icons, but it didn't work. The "psicon.dll" caused the problem. You can find it in "C:\Program Files\Common Files\Adobe\Shell"

[Reply or follow-up to this message]

Explorer.exe crashes and runs at 100%


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

Thank you for this quick reg. hack.  It worked a treat now all my movie files work 
without crashing explorer.
cheers mate!!!









On Tuesday, February 8, 2005 at 7:34 pm, Christie wrote:

>I would just like to thank you for being a genius! I have recently gotten errors 

>when moving my cursor over .avi files. I have tried everything people suggested 
- 

>Registry Mechanic, Windows Updates, etc. Nothing has worked...until now. Deleting 

>that default setting in regedit worked like a charm! Thank you for being so great!!! 

>:-)

>

>

> 

[Reply or follow-up to this message]

Hi Mike,

I'm having the same problem as you, did you end up finding a solution to the problem?

Many thanks,

Adam.






On Friday, September 26, 2003 at 7:06 am, Mike Manilla wrote:

>Mine is only slightly different. I get Function address 0x77f580db caused a protection 

>fault. (exception code 0xc0000005). When trying to get to the printer properties.

>

>
 

[Reply or follow-up to this message]

""explorer.exe has generated error and need to closed"". almost every windows user used to get such problem, including me, the coused is vary. many people and forum discuss it for times but the solution is never comes. I was thinking that this problem was purposely created by microsoft as the leader in "OS". never think that you will find it's solution as long as you're using microsoft product as your "OS" or you're not a really expert in "OS".

[Reply or follow-up to this message]

Whenever I right clicked in WEx I received a "Data Execution Prevention" message, and a crash, let alone crashing if I tried Folders view, and random IEx6 crashes. I received notice of a Java 5.0 update, downloaded it, and now I have no problems (yet)

[Reply or follow-up to this message]

After weeks of unsuccessful googling to solve this problem on a dell inspiron 9400 with win xp pro (always occured whenever I attempted to paste a copied file) 30 minutes with a very helpful Dell tech support guy called Jason finally paid off. The answer was to turn off error reporting (control panel/system properties/advanced/error reporting - select 'disable error reporting' but select 'but notify me when critical errors occur') Problem solved!


On Wednesday, August 20, 2003 at 5:18 pm, George wrote:
>Hello...Decided to come and ask the experts...I am using Windows XP Professional
>and I have an annoyance. When my computer is...I sometimes get a message saying that
>my explorer.exe has crashed...thus asking me to send an error report etc. I get this
>many times...what happens after that is only the desktop apperas and then everything
>goes back to normal. If windows media 9.0 is playing and I close it the music still
>plays. Also...i sometimes loose some taskbar icons...Just what is this explorer.exe
>crash and how can it be fixed. thanks.

[Reply or follow-up to this message]

Ben Thorne, you are a God among men. I had the same The instruction at "0x77f580db" referenced memory at "0x00720065". The memory could not be "read" deal. Removed PS Elements. Bang! It works. Thanks again!


On Friday, September 26, 2003 at 8:54 am, Ben Thorne wrote:
>I found a solution to this problem. It is a problem with Photoshop. I have version
>7 but it sounds like 6 also does this.
>See link below for the fix that worked for me:
>
>http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=53588
>
>

[Reply or follow-up to this message]

I have just found that if you right-click on an image file that is defaulted to Photoshop, go to Photoshop Image, and uncheck Generate Thumbnails (regardless of what view you're in) it fixes the problem. At least the JPG issue.


On Friday, April 8, 2005 at 9:58 am, erikals wrote:
>Tried the un-assigning thing with PhotoShop icons, but it didn't work. The "psicon.dll"
>caused the problem. You can find it in "C:\Program Files\Common Files\Adobe\Shell"

[Reply or follow-up to this message]

Total newbie, but was having a heck of a time with this problem! Just got a brand new machine and started editing video today, and BOOM, the .avi files I was creating were crashing windows explorer. But thanks to the genius that IS FALCON, the problem is now solved. Just DL'ed the ShExView program (took 2 seconds), disabled video thumbnail view, and the problem was solved--w/o so much as even a restart! Thank you, thank you, thank you! I'm so relieved I didn't have to edit the registry or do anything drastic!!


On Tuesday, March 22, 2005 at 6:47 pm, Falcon wrote:
>Correct. This would not affect things such as Control Panel, however, as they do
>not contain video files. An alternative and less drastic way to disable this feature
>is ShExView, which will
>allow you to disable just the Video Thumbnail Extractor, not all the functionality
>of shmedia.dll (Which includes property sheets for video and audio files).
>

The Wereotter

[Reply or follow-up to this message]

You're welcome... I found ShellExView after I got tired of manually removing the sixty shell extentions I don't need. Now it's on every computer I use. ;)

My Malware Removal Instructions

Perform the following:

1. Disable System Restore ^*
2. Perform an online virus scan ^{* * * *} .
3. Download, update, and run these tools:
   • Spybot Search & Destroy ^*
   • Lavasoft Adaware ^*
   • CWShredder ^*
   Repeat as necessary until clean.
4. If you still experience problems after doing these steps, download HijackThis ^* and post a log to this forum.
5. To protect against reinfection, download and use these:
   If at all possible, I recommend that you use alternative software, particularly web browsers and email clients:
   • Web Browsers ^{* * *}
   • Email Clients ^{* *}
   If this is not a viable option, or for additional protection, use these:
   • Javacool's SpywareBlaster ^*
   • Javacool's SpywareGuard ^*
   • Malware-blocking HOSTS file ^*
   • IE-SPYAD ^* , Internet Explorer only
6. Optionally Reenable System Restore ^* . Better alternatives to System Restore.

If you encounter any broken links, please inform me of them. Also note that these links direct through my web server to allow me to keep them up-to-date or post additional info. If you are unable to use the links above, click the stars instead, which are a direct link to the page in question.

[Reply or follow-up to this message]

I want to thank you all for helping me to solve a problem that I have had for months. That is of course when doing a thumbnail view in Explorer it crashes hard. When the crash happen Microsoft online crash analysis stated that I had the TrojanDownloader:Win32/Delf.FNVirus. I spent months wasting my time with their wrong analysis. It turned out to be the FFDSHOW DirectShow decoding filter. Once I removed it and reinstalled the latest version all problems were solved, and this it my new favorite research and resource site for Windows issues. Thanks to all who help out here. Dr. Who


On Monday, January 17, 2005 at 3:42 am, Willem wrote:
>Hi, I had a explorer.exe error on some of my .avi files. I got the error whenever
>I tried to play the file, check properties or tried to burn it in NERO. After some
>browsing (this tread and many more) I came upon some suggestion of it being related
>to a codec problem. I had recently installed SLD 1.5 Pro beta 6, I uninstalled it
>and all troubled files played without any problems. I do think it's not the SLD codec
>pack in particular, but just one of the codecs included. If you encountered the problem
>after installing any oder codec pack, just uninstall and see what happens. I now
>use SLD 1.5.3 and without problems.
>Hopefully I could be of help for some of you out there... Greetings.
>
>
>

[Reply or follow-up to this message]

Hi everyone...here's my problem and I need some serious help. When I try searching 
for files in WinXP, explorer.exe always crashes and I can't figure out a way to fix 
it. And it doesn't matter if I search by the start menu or open up a directory and 
try using the search button at the top. Here's what I've done to try and fix it but 
to no avail...

1. I've tried running sfc /scannow to scan all system files and dlls to replace them 
if they were corrupt or missing
2. Reinstalling the Search Assistant by right clicking on the srchasst.inf file in 
the WINNT directory
3. Changing the dog to something else hoping that maybe it's the character that's 
causing the problem
4. Changing the video acceleration settings for the video card
5. I've also reinstalled McAfee as I heard that this could be a probably cause

All five methods don't work and I'm loosing my wits end with this problem. Help would 
be greatly appreciated







On Monday, July 11, 2005 at 12:45 am, DrWho wrote:

>

>I want to thank you all for helping me to solve a problem that I have had for months. 

>That is of course when doing a thumbnail view in Explorer it crashes hard. When 
the 

>crash happen Microsoft online crash analysis stated that I had the  TrojanDownloader:Win32/Delf.FNVirus. 

>I spent months wasting my time with their wrong analysis. It turned out to be the 

>FFDSHOW DirectShow decoding filter. Once I removed it and reinstalled the latest 

>version all problems were solved, and this it my new favorite research and resource 

>site for Windows issues.

>

>Thanks to all who help out here.

>

>Dr. Who

>

>

>

> 

[Reply or follow-up to this message]

I had recently put a few hundred mpegs in a folder (I don't have any DivX), but then 
I noticed that the hard-drive would grind for about 10 minutes whenever I simply 
clicked on the folder to open it. 

I tried the method: 
"run regedit and find the following key :- HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler 
Delete the "Default" value then close"
but it didn't do anything. 

Then I tried the program ShellExView at:
http://www.nirsoft.net/utils/shexview.html

I tried disabling the "suspicious" stuff that the program showed highlighted in red 
(pink, actually), but that still didn't help. So I started looking at the File Extensions 
that had anything to do with mpegs. Long story short... the Video Thumbnail Extractor 
was the culprit.

WINDOWS\system32\shmedia.dll
{c5a40261-cd64-4ccf-84cb-c394da41d590}

When I disabled it, all of the folders (and some programs) now open instantly!

BTW, this is with Windows XP SP2. Thanks to everyone here that got me pointed in 
the right direction. I was going to re-install XP (and the problem) again tomorrow!






On Wednesday, April 6, 2005 at 7:08 am, Marty wrote:

>Right click causes an error and crashes Explorer.exe after installing Windows XP 

>SP2?

>

>--------------------------------------------------------------------------------

>

>When you right-click on a Desktop icon or a folder, the pointer changes to a hourglass, 

>Taskbar disappears and after about 30 seconds the screen comes back to normal and 

>still no right click options are available. This behavior may be seen after installing 

>Windows XP Service Pack 2. However, it's not a problem caused by Service Pack 2, 

>but an incompatible Context-menu handler from DivX.

>

>Update 9/8/2004 - DivX software and Windows XP SP2

>

>DivX 5.2.1, DivX Pro 5.2.1, and Dr DivX 1.0.6 have been released. These versions 

>are compatible with Microsoft Windows XP SP2 and can be downloaded from www.divx.com. 

>Please follow the guidelines below only if you wish to use older versions of these 

>products on Windows XP SP2.

>

>RESOLUTION 

>(for older versions of DivX software)

>

>Eliminate the context-menu handler from the registry, or disable it temporarily 
using 

>ShellExView tool.

>

>Click Start, Run and type REGEDIT. Navigate to:

>

>HKCR \ * \ shellex \ ContextMenuHandlers \ EncodeDivXExt

>

>Backup the key to a REG file, and delete EncodeDivXExt key

>

>Close Registry Editor and restart Windows

>

>Using ShellExView utility

>

>See this page for more information on using ShellExView utility (see Method 2 in 

>that page). In ShellExView, the entry might read as EncodeDivXExt Module. More information 

>from DivX.com Forums, regarding DivX and the problems with Windows XP Service Pack 

>2

> 

[Reply or follow-up to this message]

I want to thank you, too! I'm a novice as well and didn't know what to do when my Windows Explorer program crashed whenever I tried to open "My Pictures". I found this thread and your suggestion, downloaded ShellExView and disabled Thumbnail Extractor. Worked!! I only hope when I start making video CDs that I don't need that program (but at least I know all I have to do is enable it again). REALLY appreciate your help! PamR


On Saturday, July 2, 2005 at 6:25 am, Falcon wrote:
>You're welcome... I found ShellExView after I got tired of manually removing the
>sixty shell extentions I don't need. Now it's on every computer I use. ;)
>

>style="margin-left: 0; line-height: normal; color: black; font-size: medium">
>

>
>

>

>

My Malware Removal Instructions

>
>

>

>

Perform the following:

>

>
>
1. 
   > Disable
   >System
   >Restore
   >
   > ^*
   >
   >
   >

>
>
2. Perform an online
   >virus scan
   >
   > ^*
   >
   >
   >
   > ^*
   >
   >
   > ^*
   >
   >
   > ^*
   >
   > .
   >

>
>
3. Download, update, and run these tools:
   >
   
   >
   • Spybot
     >Search
     >& Destroy
     >
     > ^*
     >
     >
     >
   
   >
   • 
     > Lavasoft
     >Adaware
     >
     > ^*
     >
     >
   
   >
   >
   • 
     > CWShredder
     >
     > ^*
     >
     >
   
   >
   
   > Repeat as necessary until clean.
   >

>
>
>
4. If you still experience problems after doing these steps, download
   > HijackThis
   >
   > ^*
   >
   > and post a log to this forum.
   >

>
>
5. To protect against reinfection, download and use these:
   
   >
   > If at all possible, I recommend that you use alternative software, particularly
   >web browsers
   > and email clients:
   >
   
   >
   • 
     > Web Browsers
     >
     > ^*
     >
     >
     >
     > ^*
     >
     >
     > ^*
     >
     >
   
   >
   • 
     > Email
     >Clients
     >
     >
     > ^*
     >
     >
     > ^*
     >
     >
   
   >
   
   >
   > If this is not a viable option, or for additional protection, use these:
   >
   
   >
   • Javacool's
     >SpywareBlaster
     >
     > ^*
     >
     >
   
   >
   • 
     >
     > Javacool's
     >SpywareGuard
     >
     > ^*
     >
     >
   
   >
   • 
     > Malware-blocking
     >HOSTS file
     >
     >
     > ^*
     >
     >
   
   >
   • 
     > IE-SPYAD
     >
     > ^*
     >
     > , Internet Explorer only
   
   >
   
   >

>
>
6. Optionally Reenable
   >System Restore
   >
   > ^*
   > . Better
   >alternatives
   >
   >to System Restore.

>

>
>

> If you encounter any broken links, please inform
> me of them. Also note that these links direct through my web server to
>allow me to keep them
> up-to-date or post additional info. If you are unable to use the links above,
>click the stars
> instead, which are a direct link to the page in question.
>

>

>

>

>
>

>

[Reply or follow-up to this message]

Hi, my explorer also crashes but it has rather weird symptoms. First of all, explorer always crashes on startup then works like nothing happened. Second, some shorcuts on the desktop cause explorer to crash when double-clicked. The message I get is as follows: The instruction at 0x6006041 "referenced" memory at 0x66006041. The memory could not be "read." Click on OK to terminate the program. Any suggestions would be greatly appreciated.

[Reply or follow-up to this message]

if your having problem with avi files, its becos of your video codes. for example ffdshow, just remove it and get another one. or try to install it again


On Thursday, August 26, 2004 at 1:53 pm, chris lord wrote:
>
>I had the same reported problem but with avi files. a solution seems to be to rename
>the file extention to something random like ".111", and then I could open my folder
>without any crashes. It must have been something to do with the way windows explorer
>communicates with the assocated program to provided information about the file. So
>if the extention is changed windows explorer cannot find a assocated program to find
>information about the file.
>
>But this doesnt provide a real solution; but it can stop a lot of flustration crashed.
>

[Reply or follow-up to this message]

I'm having the same problem as you!