sound device error

i have xp with soundmax integrated digital, but when i try to play any music files 
or films, windows media player give me this error

Windows Media Player cannot play the file because there is a problem with your sound 
device. There may not be a sound device installed on your computer, it may be in 
use by another program, or it may not be functioning properly.

device manager is showing that this device is ok

whats is going wrong?

thanks

[Reply or follow-up to this message]

I noticed quite a few threads with this problem after a search on Google Groups. Nothing helped, but I think I found the solution The symptom is that you see the message "driver is enabled but has not been started" on the sound card settings, and everything sound card related is working fine, except that message, and that you can't see any audio devices in audio settings. Here's the solution that worked for me. First check your System group in Device Manager and see if you see an entry called "Plug and Play Software Enumerator." If you don't see it, then I have the solution for you. I remembered accidentally deleting Plug and Play Software Enumerator from the System group in device manager. I reinstalled it, and everything worked fine. Here's how to reinstall it: You'll need to find two files (try doing a Google Search) #1. swenum.inf #2. swenum.sys Then Add New Hardware, System Device, and have disk. Choose swenum. Install it. Reboot. Voila. It should be fixed.


On Friday, October 17, 2003 at 2:50 pm, Tonyb wrote:

>sound device error
>
>i have xp with soundmax integrated digital, but when i try to play any music files 
>or films, windows media player give me this error
>
>Windows Media Player cannot play the file because there is a problem with your sound 
>device. There may not be a sound device installed on your computer, it may be in 
>use by another program, or it may not be functioning properly.
>
>device manager is showing that this device is ok
>
>whats is going wrong?
>
>thanks

[Reply or follow-up to this message]

Hi, I could not find the file, swenum.inf and swenum.sys Can anyone advise? Thanks, Lin Lin


On Saturday, October 18, 2003 at 10:04 am, Mike wrote:
>I noticed quite a few threads with this problem after a search on
>Google Groups. Nothing helped, but I think I found the solution
>
>The symptom is that you see the message "driver is enabled but has not
>been started" on the sound card settings, and everything sound card
>related is working fine, except that message, and that you can't see
>any audio devices in audio settings.
>
>Here's the solution that worked for me.
>
>First check your System group in Device Manager and see if you see an
>entry called "Plug and Play Software Enumerator." If you don't see it,
>then I have the solution for you.
>
>I remembered accidentally deleting Plug and Play Software Enumerator
>from the System group in device manager. I reinstalled it, and
>everything worked fine.
>
>Here's how to reinstall it:
>
>You'll need to find two files (try doing a Google Search)
>
>#1. swenum.inf
>#2. swenum.sys
>
>Then Add New Hardware, System Device, and have disk. Choose swenum.
>Install it. Reboot.
>
>Voila. It should be fixed.
>
>
>

[Reply or follow-up to this message]

copy machine.inf from %windir%\inf to a temp dir
remove line 20: ExcludeFromSelect=*

add new hardware have disk (select the temp dir with the modified machine.inf) and 
install the plug and play software enumerator

swenum.sys is found in system32\drivers
streamci.dll is found in system32
or they can be found on your windows disk





On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote:
>Hi,
>
>I could not find the file, swenum.inf and swenum.sys
>Can anyone advise?
>
>Thanks,
>Lin Lin
>
>

[Reply or follow-up to this message]

Hello, just wanted to let you know it worked. I have those two files on my 98 dual boot partition, I intalled the device and I have sound. unbelieveable!!! Thanks so much!! Lin Lin, you can email me if you still haven't found those files, I'll send them to you, or you can try a friend with 98, it's there!! I'm at: osnatm@matav.net.il


On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote:
>Hi,
>
>I could not find the file, swenum.inf and swenum.sys
>Can anyone advise?
>
>Thanks,
>Lin Lin
>
>

[Reply or follow-up to this message]

Hi, Can you send me those files? I still could not find it. Many Thanks!


On Friday, December 12, 2003 at 1:27 pm, osnat wrote:
>Hello,
>
>just wanted to let you know it worked. I have those two files on my 98 dual boot
>partition, I intalled the device and I have sound.
>unbelieveable!!!
>
>Thanks so much!!
>
>Lin Lin, you can email me if you still haven't found those files, I'll send them
>to you, or you can try a friend with 98, it's there!!
>I'm at: osnatm@matav.net.il
>

[Reply or follow-up to this message]

Hey guys i'm still having no luck despite what is above. I even have the Software Plug and Play Software Enumerator. I have the A7V8X-8. I did actually installed the front usb things upside down so i'm wondering if that shorted out the audio. My front usb works though but my rear audio still doesn't, so i don't know if that has to do with anything. Anyway - i have installed the latest bios update, i have installed the latest SoundMax Integrated Digital Audio device drivers and nothing. I am pretty PO'd because now i have to get another card unless someone can come up with another solution for me asap. I have windows XP btw.

[Reply or follow-up to this message]

Hi, Can you check if your plug and play enumerator have any problem?


On Sunday, December 14, 2003 at 6:39 pm, Rob wrote:
>Hey guys i'm still having no luck despite what is above. I even have the Software
>Plug and Play Software Enumerator. I have the A7V8X-8. I did actually installed the
>front usb things upside down so i'm wondering if that shorted out the audio. My front
>usb works though but my rear audio still doesn't, so i don't know if that has to
>do with anything. Anyway - i have installed the latest bios update, i have installed
>the latest SoundMax Integrated Digital Audio device drivers and nothing. I am pretty
>PO'd because now i have to get another card unless someone can come up with another
>solution for me asap. I have windows XP btw.

[Reply or follow-up to this message]

No error messages on any devices..


On Monday, December 15, 2003 at 12:22 am, Lin Lin wrote:
>Hi, Can you check if your plug and play enumerator have any problem?
>
>

[Reply or follow-up to this message]

Then I not very sure liaoz.... Try to play around with the sound device at the control panel?


On Monday, December 15, 2003 at 7:26 pm, qwik wrote:
>No error messages on any devices..
>
>

[Reply or follow-up to this message]

Is this valid for W2K Professional. Cause I have the same problem and I have checked in Device Manger that there is NO Plug and Play Software Enumerator. In the system32 dir I have swenum.sys but I could not find swenum.inf anywhere. Please help.

[Reply or follow-up to this message]

Great tip - worked well for me. Thanks Andy

[Reply or follow-up to this message]

FAO Tony M. Sorry to be a bother. But on checking the fix you added for the sound card problem " the driver is installed but has not been started", I have found all the files you advised but have no idea how to now proceed ? If you coukld take a moment to enlighten me step by step that would be great....many thanks rob

[Reply or follow-up to this message]

Again, these are instructions on how to install the Plug and Play Software Enumerator in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be the cause of your audio problem. If you had problems with the previous instructions, here they are again. I presume swenum.inf is a Win9X/ME only file. The machine.inf solution should work for 2000 and XP. If you can't find or see the files it may be because your explorer isn't configured to show system or hidden files -- check your options or use a cmd prompt. From an MSDOS cmd prompt type or cut and paste md \temp cd \temp copy %windir%\inf\machine.inf \temp\allmachine.inf copy %windir%\system32\drivers\swenum.sys \temp copy %windir%\system32\streamci.dll \temp notepad \temp\allmachine.inf Using notepad go to line 22 (CTRL-G 22) which should be ExcludeFromSelect=* delete and remove that line wherever you find it (Line 20 maybe) and save the file We're finished that part. Notepad and the cmd prompt can be closed. %windir% was probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. Now, just go to Add Hardware, add a new hardware device there at the bottom, install from list, next, have disk, and select the temp directory where we copied the files (c:\temp\ in the example here). You should have all the different machine level services listed since we've removed the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software Enumerator and nothing else so select and install only that.


On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote:

>copy machine.inf from %windir%\inf to a temp dir
>remove line 20: ExcludeFromSelect=*
>
>add new hardware have disk (select the temp dir with the modified machine.inf) and 
>install the plug and play software enumerator
>
>swenum.sys is found in system32\drivers
>streamci.dll is found in system32
>or they can be found on your windows disk
>

[Reply or follow-up to this message]

Again, these are instructions on how to install the Plug and Play Software Enumerator 
in XP/2k -- if it is missing.  If it isn't missing and works then this wouldn't be 
the cause of your audio problem.  

If you had problems with the previous instructions, here they are again.  

I presume swenum.inf is a Win9X/ME only file.
The machine.inf solution should work for 2000 and XP.  If you can't find or see the 
files it may be because your explorer isn't configured to show system or hidden files 
-- check your options or use a cmd prompt.

From an MSDOS cmd prompt type or cut and paste

md \temp
cd \temp
copy %windir%\inf\machine.inf \temp\allmachine.inf
copy %windir%\system32\drivers\swenum.sys \temp
copy %windir%\system32\streamci.dll \temp
notepad \temp\allmachine.inf


Using notepad go to line 22 (CTRL-G 22) which should be
ExcludeFromSelect=*
delete and remove that line wherever you find it (Line 20 maybe)
and save the file

We're finished that part.  Notepad and the cmd prompt can be closed.  %windir% was 
probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.

Now, just go to Add Hardware, add a new hardware device there at the bottom, install 
from list, next, have disk, and select the temp directory where we copied the files 
(c:\temp\ in the example here).

You should have all the different machine level services listed since we've removed 
the ExcludeFromSelect=* which hid them all.  We only want to add Plug and Play Software 
Enumerator and nothing else so select and install only that.










On Tuesday, January 6, 2004 at 11:53 am, rob.j wrote:
>FAO Tony M.
>
>Sorry to be a bother.
>
>But on checking the fix you added for the sound card problem " the driver is installed 
>but has not been started", 
>
>I have found all the files you advised but have no idea how to now proceed ?
>
>If you coukld take a moment to enlighten me step by step that would be great....many 
>thanks
>
>rob
>
>

[Reply or follow-up to this message]

Hy Tony
> If i understand correctly from the Dos commands herunder,
> you rename machine.inf in allmachine.inf
> What about the corresponding precompiled version allmachine.pnf
> that you should find in C: windows\inf folder.
> Before making it, i want to make shure that i understand it correctly.
> Thanks for your answer
> Charles
>
>
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>

[Reply or follow-up to this message]

after running those commands i get a "access denied" error when I open notepad


On Friday, January 9, 2004 at 10:45 pm, charles Parisod wrote:
>Hy Tony
>
>If i understand correctly from the Dos commands herunder,
>
>you rename machine.inf in allmachine.inf
>
>
>What about the corresponding precompiled version allmachine.pnf
>
>that you should find in C: windows\inf folder.
>
>
>Before making it, i want to make shure that i understand it correctly.
>
>
>Thanks for your answer
>
>Charles
>
>
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>

[Reply or follow-up to this message]

I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours of trying to resolve this - I came across the solution in this forum. Last night I followed the steps and viola - I have sound! Thanks for the info. Van


On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote:
>Hi,
>
>I could not find the file, swenum.inf and swenum.sys
>Can anyone advise?
>
>Thanks,
>Lin Lin
>
>

[Reply or follow-up to this message]

i had no sound for 3 weeks until i found this you guys are great micro sucks creative sucks


On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote:

>Again, these are instructions on how to install the Plug and Play Software Enumerator 
>in XP/2k -- if it is missing.  If it isn't missing and works then this wouldn't 
be 
>the cause of your audio problem.  
>
>If you had problems with the previous instructions, here they are again.  
>
>I presume swenum.inf is a Win9X/ME only file.
>The machine.inf solution should work for 2000 and XP.  If you can't find or see 
the 
>files it may be because your explorer isn't configured to show system or hidden 
files 
>-- check your options or use a cmd prompt.
>
>From an MSDOS cmd prompt type or cut and paste
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>
>We're finished that part.  Notepad and the cmd prompt can be closed.  %windir% was 
>probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
>
>Now, just go to Add Hardware, add a new hardware device there at the bottom, install 
>from list, next, have disk, and select the temp directory where we copied the files 
>(c:\temp\ in the example here).
>
>You should have all the different machine level services listed since we've removed 
>the ExcludeFromSelect=* which hid them all.  We only want to add Plug and Play Software 
>Enumerator and nothing else so select and install only that.
>
>
>
>
>
>

[Reply or follow-up to this message]

Hi All, Just came across this forum for a similar problem and will be trying this out tonite, at home. However, just like to see if my bug is similar to yous. My sound icon is there, but when clicked, it says "blah blah is not installed" Hardware check is seems to be fine. However, when i restart my machine, i get my sound back. all is well. for example, if i use media player right after a reboot, i will be able to enjoy Linken Park. Once i close the player, soon after, i will lose my sound too. Does this fix apply to my scenario? Thanks much, blu


On Wednesday, February 4, 2004 at 7:55 am, Van wrote:
>I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours
>of trying to resolve this - I came across the solution in this forum. Last night
>I followed the steps and viola - I have sound!
>
>Thanks for the info.
>
>Van
>

[Reply or follow-up to this message]

Hello Van, could you help with this question ? After copying the files to the temp directory, next step being add Hardware. This is where I got lost. After choosing the option "select from list", I am suppose to indicate what type of hardware I am adding before clicking " Next". So which hardware to choose ?


On Wednesday, February 4, 2004 at 7:55 am, Van wrote:
>I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours
>of trying to resolve this - I came across the solution in this forum. Last night
>I followed the steps and viola - I have sound!
>
>Thanks for the info.
>
>Van
>

[Reply or follow-up to this message]

Does anyone know what microsoft update is causing this to knock out the sound device. I have reformatted and downloaded sp1 but the problem lies after you reboot the computer for the 2nd install IE critical updates which update is doing this?


On Monday, March 1, 2004 at 5:37 am, keklin wrote:
>Hello Van, could you help with this question ?
>
>After copying the files to the temp directory, next step being add Hardware. This
>is where I got lost.
>
>After choosing the option "select from list", I am suppose to indicate what type
>of hardware I am adding before clicking " Next". So which hardware to choose ?
>
>
>On Wednesday, February 4, 2004 at 7:55 am, Van wrote:
>>I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours
>>of trying to resolve this - I came across the solution in this forum. Last night
>>I followed the steps and viola - I have sound!
>>
>>Thanks for the info.
>>
>>Van
>>

[Reply or follow-up to this message]

it Works !!!! pure genius!!!!!

[Reply or follow-up to this message]

I have the same trouble and have tried installing the PnP software enumerator, however, as it's adding the drivers my pc crashes and reboots. Do you have any suggestions please? Many thanks


On Friday, March 19, 2004 at 11:15 pm, n1yso wrote:
>
>
>

it Works !!!!
> pure genius!!!!!

[Reply or follow-up to this message]

I think it is IE SP1 Q832894 - mine was ok until i installed this and it knocked the sound card out. Fortunately, it is now resolved thanks to the great tips on this page. Nice one! Cheers all!


On Tuesday, March 16, 2004 at 3:46 am, Online wrote:
>Does anyone know what microsoft update is causing this to knock out the sound device.
>I have reformatted and downloaded sp1 but the problem lies after you reboot the computer
>for the 2nd install IE critical updates which update is doing this?
>
>
>

[Reply or follow-up to this message]

Hello Everybody . . . a lot of Thanks to You . . . . I searched for more than 3 Day´s for the solution, and now I found your Threat and it work´s fine! I´m so happy . . . . Greetings from Germany. PS: If anyone need the swenum.sys or the other file: -> Contact me flai@gmx.de


On Friday, March 19, 2004 at 11:15 pm, n1yso wrote:
>
>
>

it Works !!!!
> pure genius!!!!!

[Reply or follow-up to this message]

I did this and I get a yellow exclaimation mark next to the software device enumerator in system->hardware. I know that's the problem because I dual boot and sound works fine in 98.


On Tuesday, January 6, 2004 at 2:59 pm, Tony Marques wrote:
>Again, these are instructions on how to install the Plug and Play Software Enumerator
>in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be
>the cause of your audio problem.
>
>If you had problems with the previous instructions, here they are again.
>
>I presume swenum.inf is a Win9X/ME only file.
>The machine.inf solution should work for 2000 and XP. If you can't find or see the
>files it may be because your explorer isn't configured to show system or hidden files
>-- check your options or use a cmd prompt.
>
>From an MSDOS cmd prompt type or cut and paste
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>
>We're finished that part. Notepad and the cmd prompt can be closed. %windir% was
>probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
>
>Now, just go to Add Hardware, add a new hardware device there at the bottom, install
>from list, next, have disk, and select the temp directory where we copied the files
>(c:\temp\ in the example here).
>
>You should have all the different machine level services listed since we've removed
>the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software
>Enumerator and nothing else so select and install only that.
>
>
>
>
>

[Reply or follow-up to this message]

It works right away, not even a reboot. I wonder what screwed it up in the first place. Thanks.


On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote:
>
>copy machine.inf from %windir%\inf to a temp dir
>remove line 20: ExcludeFromSelect=*
>
>add new hardware have disk (select the temp dir with the modified machine.inf) and
>install the plug and play software enumerator
>
>swenum.sys is found in system32\drivers
>streamci.dll is found in system32
>or they can be found on your windows disk
>

[Reply or follow-up to this message]

I'm trying to get this to work on XP but when the add hardware wizard finishes it 
says :


An error occured during the installation of the device.

The data is invalid.

Any suggestions?  I haven't had sound for 3 weeks (Stopped working after a power 
failure and subsequent reinstall of XP.)

also , my card actually plays audio through the music program Ableton live, but no 
where else! (I keep getting an error that states the wdm driver is damaged or missing)

ABC123






On Saturday, May 29, 2004 at 1:09 am, Gigaman wrote:

>It works right away, not even a reboot.  I wonder what screwed it up in the first 

>place.  Thanks.

>

>

> 

[Reply or follow-up to this message]

I have the same problem here. I don't understand why Microsoft is doing nothing about it if it's their problem???


On Saturday, June 5, 2004 at 12:15 am, ABC123 wrote:
>I'm trying to get this to work on XP but when the add hardware wizard finishes it
>says :
>
>
>An error occured during the installation of the device.
>
>The data is invalid.
>
>Any suggestions? I haven't had sound for 3 weeks (Stopped working after a power
>failure and subsequent reinstall of XP.)
>
>also , my card actually plays audio through the music program Ableton live, but no
>where else! (I keep getting an error that states the wdm driver is damaged or missing)
>
>ABC123
>
>

[Reply or follow-up to this message]

After added new hardware, I have 2 Plug and Play Software Enumerator. Is it correct?


On Sunday, June 13, 2004 at 10:58 pm, Andrew wrote:
>I have the same problem here. I don't understand why Microsoft is doing nothing about
>it if it's their problem???
>
>
>

[Reply or follow-up to this message]

I encountered the same result.
Also, the service "Windows Audio" must remain disabled and stopped for my computer 
to even function.. perhaps that clues anyone into a possible solution?







On Wednesday, June 16, 2004 at 8:04 pm, pitshing wrote:

>After added new hardware, I have 2 Plug and Play Software Enumerator.  Is it correct?

>

>

> 

[Reply or follow-up to this message]

I sustained some nasty damage from some software drivers I was downloading. I was looking for WDM drivers for my SBLive! card (as I was having that famous 0x80004005 directplay/voice issue), and installed the package (it wasn't from Creative.com). The system (XPSp1)crashed at the end of the install, and lo and behold on restart I'd lost my plug and play enumerator, my CD rom drives, my Logitech QuickCam, and my Sound card. The system restart also showed (thanks to Otrack SystemSuite) that most of the drivers for these devices had been corrupted. I also wound up with about 10 different adware and spyware apps on my PC, a couple of virii, and some backdoor worms. Wonderful. And on top of that, I've dug through my piles of dusty CD's and can't find my '98 CD. If someone could send me swenum.inf, I'd really appreciate it. My swenum.sys seems to be intact, but if you want to send that as well, I won't complain. If I can remember where I downloaded that driver pack, I'll let everyone know so you don't suffer my fate.

[Reply or follow-up to this message]

Thank you Tony,

I had inadvertently uninstalled the Plug and Play Software Device Enumerator when 
troubleshooting sound issues with a new computer, and had assumed that whatever device 
it was would be redetected and reinstalled automatically.  Of course then the sound 
issues became worse.  A Google search on the status message in Device Manager took 
me to a discussion on the Dev Shed forums, which referenced your post.  That did 
the trick!  Thanks again.

R.A., the Plex Pro







On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote:

>

>Again, these are instructions on how to install the Plug and Play Software Enumerator 

>in XP/2k -- if it is missing.  If it isn't missing and works then this wouldn't 
be 

>the cause of your audio problem.  

>

>If you had problems with the previous instructions, here they are again.  

>

>I presume swenum.inf is a Win9X/ME only file.

>The machine.inf solution should work for 2000 and XP.  If you can't find or see 
the 

>files it may be because your explorer isn't configured to show system or hidden 
files 

>-- check your options or use a cmd prompt.

>

>From an MSDOS cmd prompt type or cut and paste

>

>md \temp

>cd \temp

>copy %windir%\inf\machine.inf \temp\allmachine.inf

>copy %windir%\system32\drivers\swenum.sys \temp

>copy %windir%\system32\streamci.dll \temp

>notepad \temp\allmachine.inf

>

>

>Using notepad go to line 22 (CTRL-G 22) which should be

>ExcludeFromSelect=*

>delete and remove that line wherever you find it (Line 20 maybe)

>and save the file

>

>We're finished that part.  Notepad and the cmd prompt can be closed.  %windir% was 

>probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.

>

>Now, just go to Add Hardware, add a new hardware device there at the bottom, install 

>from list, next, have disk, and select the temp directory where we copied the files 

>(c:\temp\ in the example here).

>

>You should have all the different machine level services listed since we've removed 

>the ExcludeFromSelect=* which hid them all.  We only want to add Plug and Play Software 

>Enumerator and nothing else so select and install only that.

>

>

>

>

>

>
 

[Reply or follow-up to this message]

I've found this information by a search on google... I've tried it and it works... thanks for the information Best Regards José Palma


On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote:
>
>Again, these are instructions on how to install the Plug and Play Software Enumerator
>in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be
>the cause of your audio problem.
>
>If you had problems with the previous instructions, here they are again.
>
>I presume swenum.inf is a Win9X/ME only file.
>The machine.inf solution should work for 2000 and XP. If you can't find or see the
>files it may be because your explorer isn't configured to show system or hidden files
>-- check your options or use a cmd prompt.
>
>From an MSDOS cmd prompt type or cut and paste
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>
>We're finished that part. Notepad and the cmd prompt can be closed. %windir% was
>probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
>
>Now, just go to Add Hardware, add a new hardware device there at the bottom, install
>from list, next, have disk, and select the temp directory where we copied the files
>(c:\temp\ in the example here).
>
>You should have all the different machine level services listed since we've removed
>the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software
>Enumerator and nothing else so select and install only that.
>
>
>
>
>
>

[Reply or follow-up to this message]

Ty for the info as well.. took me 5 hours to figure this one out, sp2 screwed this up and left me with half my devices inoperational. Thanks again for the info


On Saturday, August 21, 2004 at 7:01 am, José Palma wrote:
>I've found this information by a search on google...
>
>I've tried it and it works... thanks for the information
>
>Best Regards
>
>José Palma
>
>
>

[Reply or follow-up to this message]

i'm a genius. okay no. i'm an idiot. i threw away my old card thinking it was my hardware. it was only 30bucks, but still. that sucks. but here's my solution in case it helps anyone. in my case, for some reason the swenum.sys was missing. i could not find it in my WinXP cd or my win2k cd. I did find it in my 98SE CD. it was inside win98/BASE5.cab (i opened it with winrar). i did the procedures mentioned here, creating the temp directory and installing with Have Disk, and it worked. if you can't find those files i found some sites that were selling them (http://www.windll.com/sys-0800-0899.php), for about 10 euros. good luck, and thanks everyone for your help. from La La Land, California -berde

[Reply or follow-up to this message]

I found this solution through google. I have an IBM T22 with a Crystal SoundFusion card and it worked great. Thanks


On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote:
>
>Again, these are instructions on how to install the Plug and Play Software Enumerator
>in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be
>the cause of your audio problem.
>
>If you had problems with the previous instructions, here they are again.
>
>I presume swenum.inf is a Win9X/ME only file.
>The machine.inf solution should work for 2000 and XP. If you can't find or see the
>files it may be because your explorer isn't configured to show system or hidden files
>-- check your options or use a cmd prompt.
>
>From an MSDOS cmd prompt type or cut and paste
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>
>We're finished that part. Notepad and the cmd prompt can be closed. %windir% was
>probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
>
>Now, just go to Add Hardware, add a new hardware device there at the bottom, install
>from list, next, have disk, and select the temp directory where we copied the files
>(c:\temp\ in the example here).
>
>You should have all the different machine level services listed since we've removed
>the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software
>Enumerator and nothing else so select and install only that.
>
>
>
>
>
>

[Reply or follow-up to this message]

Mike, well done!!! I´ve spent HOURS through forums looking for a solution!!!!! reinstalled drivers from numerous sites, etc etc. now everything works fine thank you mike


On Saturday, October 18, 2003 at 10:04 am, Mike wrote:
>I noticed quite a few threads with this problem after a search on
>Google Groups. Nothing helped, but I think I found the solution
>
>The symptom is that you see the message "driver is enabled but has not
>been started" on the sound card settings, and everything sound card
>related is working fine, except that message, and that you can't see
>any audio devices in audio settings.
>
>Here's the solution that worked for me.
>
>First check your System group in Device Manager and see if you see an
>entry called "Plug and Play Software Enumerator." If you don't see it,
>then I have the solution for you.
>
>I remembered accidentally deleting Plug and Play Software Enumerator
>from the System group in device manager. I reinstalled it, and
>everything worked fine.
>
>Here's how to reinstall it:
>
>You'll need to find two files (try doing a Google Search)
>
>#1. swenum.inf
>#2. swenum.sys
>
>Then Add New Hardware, System Device, and have disk. Choose swenum.
>Install it. Reboot.
>
>Voila. It should be fixed.
>
>
>

[Reply or follow-up to this message]

For me, there was already a PnP swenum installed, so installing another one didn't actually help (I spent quite a lot of time trying to uninstall the extra one - needed to edit registry - since the extra device just caused crashes etc.) I somehow found out, that from device manager some devices were hidden, one of which was somehow conflicting and thus not started - think it was some kernel system audio device in sound, video and game controllers. Solution: uninstall all devices, both kernel and other, reboot, and I guess everyhting was reinstalled after the reboot. At least I'm just listening to music from my hard drive... :) (Note: I did a bunch of unsuccessful attempts with various strategies before I managed to get the sound devices to function properly, so I cannot guarantee that this works just like this, but it may give pointers to where to look for the solution for the problems.) good luck everyone. -J.


On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote:
>
>Again, these are instructions on how to install the Plug and Play Software Enumerator
>in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be
>the cause of your audio problem.
>

[Reply or follow-up to this message]

Ladies and Gentlemen!

this single thread compiles what i reckon the TOP 5 phenomenons of forum-based trouble 
solution:
after 12 hours of nonstop recherche, i find a solution of superior expertise. although 
the thread gets lost in exhausting praises, this doesn't help making the solution 
more popular - an impressive demonstration of the price of independent information: 
not censored means not rated means, not paid means not moderated.
so how do we get all this valuable information organized? hopefully the possibilty 
to edit threads, cut citing redundancy or at least to rate the importance of posts 
or parts of posts will develop soon, as it is found in wikipedia already.

Anycase, @mike: you're a genious, and although i'm quite a geek i had not guessed 
this solution in 10.000 attempts., really!

blausand

[Reply or follow-up to this message]

Thank goodness for this thread. I was ready to fork out bucks for a PCI sound card that probably wouldn't have fixed the problem anyway!! I think my swenum.inf and swenum.sys problems were possibly caused by a power outage/power surge. Although I also had just recently installed a new PCI tv tuner card as well that could have contributed. Thought I'd mention that just in case others are trying to diagnose. Follow the 'install new hardware' instructions on this thread and you'll be hearing sound in no time. thanks again to all who posted this issue and solution!!


On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote:
>Hi,
>
>I could not find the file, swenum.inf and swenum.sys
>Can anyone advise?
>
>Thanks,
>Lin Lin
>
>

[Reply or follow-up to this message]

ABC123, Has anyone helped you with this, cuz I have the same problem. I had a virus and had to reload XP, afterwhich The only driver that wouldn't copy or load was for sound the "WMD" driver. When I downloaded the driver from the Toshiba support site, I get the same error message you're getting. Can you or ANYONE help? Aaron


On Saturday, June 5, 2004 at 12:15 am, ABC123 wrote:
>I'm trying to get this to work on XP but when the add hardware wizard finishes it
>says :
>
>
>An error occured during the installation of the device.
>
>The data is invalid.
>
>Any suggestions? I haven't had sound for 3 weeks (Stopped working after a power
>failure and subsequent reinstall of XP.)
>
>also , my card actually plays audio through the music program Ableton live, but no
>where else! (I keep getting an error that states the wdm driver is damaged or missing)
>
>ABC123
>
>

[Reply or follow-up to this message]

Hi everyone, i am absolutely stressed out by this problem, i spent on countless searchng but still no solution. All my audio devices says that it is working properly but then next to location on all of them it says unknown. Also when i go to sound and audio devices in control panel it says that i have no audio device, this stupid computer contradicts itself >.< . When i click on audio and sound from there all the sound options are unavailable for me to click on! I don't know anythng about computers all i know is that my sound was working before but it stopped after i rebooted it and downloaded windows sp2. Also, i have 'swenum.sys' and 'streamci.dll' under plug and play software device enumerator, could this be one of the problems? Thanks!

[Reply or follow-up to this message]

Now re-reading this thread i realise that i need to enter infromation on a prompt or what ever. But as i said before i am a complete idiot and no absolutely nothing about computer's. You said enter (CTRL G then number), but for me it only lets me enter value 1. Or do u have to save what you typed in on the prompt, if so then how? Sorry but as i said befor i am a complete idiot that needs spoon feeding


On Saturday, November 27, 2004 at 6:27 am, Mr. Stress wrote:
>Hi everyone, i am absolutely stressed out by this problem, i spent on countless searchng
>but still no solution. All my audio devices says that it is working properly but
>then next to location on all of them it says unknown. Also when i go to sound and
>audio devices in control panel it says that i have no audio device, this stupid computer
>contradicts itself >.< . When i click on audio and sound from there all the sound
>options are unavailable for me to click on! I don't know anythng about computers
>all i know is that my sound was working before but it stopped after i rebooted it
>and downloaded windows sp2. Also, i have 'swenum.sys' and 'streamci.dll' under plug
>and play software device enumerator, could this be one of the problems? Thanks!

[Reply or follow-up to this message]

I'm having the same problem but the fix listed here does not work. I still have a yellow flag on the enumerator. I've tried multiple times...no luck. Everything was fine till I tried to install a joystick, then the enumerator popped up. I tried to uninstall/reinstall it and that knocked out my sound. No my creative live 5.1 WDM is flagged and a reinstall on that hasn't helped either.


On Saturday, November 27, 2004 at 7:11 am, Mr. Stress wrote:
>Now re-reading this thread i realise that i need to enter infromation on a prompt
>or what ever. But as i said before i am a complete idiot and no absolutely nothing
>about computer's. You said enter (CTRL G then number), but for me it only lets me
>enter value 1. Or do u have to save what you typed in on the prompt, if so then how?
>Sorry but as i said befor i am a complete idiot that needs spoon feeding
>
>
>

[Reply or follow-up to this message]

Todd, where did you find the swenum.inf file? If you have it and don;t mind sharing, please email it to me at wclements@yahoo.com. thanks.


On Tuesday, November 2, 2004 at 9:30 pm, Todd wrote:
>Thank goodness for this thread. I was ready to fork out bucks for a PCI sound card
>that probably wouldn't have fixed the problem anyway!!
>
>I think my swenum.inf and swenum.sys problems were possibly caused by a power outage/power
>surge. Although I also had just recently installed a new PCI tv tuner card as well
>that could have contributed. Thought I'd mention that just in case others are trying
>to diagnose.
>
>Follow the 'install new hardware' instructions on this thread and you'll be hearing
>sound in no time.
>
>thanks again to all who posted this issue and solution!!
>
>

[Reply or follow-up to this message]

It's been a year minus a week since I posted my two bits.

Let me just repeat to everyone that is is not a method to install the sound card drivers and you should not try to update ANY drivers with this proceedure. This is simply to install the Plug and Play Software Enumerator if it is missing (again, no updating). Once that is done then installing the Sound card and getting it to work should be automatic, if the PnPSoftEnum was your problem.

I'm also unsure about that other solution in this thread page where you get the swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed this is the WinXP discussion form so I was talking to a WinXP audience. If that method does work then it may only be because of windows file protection. Meanwhile, with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator anymore (not manually anyways), blah.

I'll just direct you to this website which has a set of simple steps along with some pictures...
http://www.tymes.net/swenum/fix-swenum0.htm
No more notepad in these directions.


On Saturday, November 27, 2004 at 7:11 am, Mr. Stress wrote:
>Now re-reading this thread i realise that i need to enter infromation on a prompt
>or what ever. But as i said before i am a complete idiot and no absolutely nothing
>about computer's. You said enter (CTRL G then number), but for me it only lets me
>enter value 1. Or do u have to save what you typed in on the prompt, if so then how?
>Sorry but as i said befor i am a complete idiot that needs spoon feeding

[Reply or follow-up to this message]

Yes, it happened to us despite SP2.
Read my thanx also! 
blausand





On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote:

>Meanwhile,

>with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator

>anymore (not manually anyways), blah. 

[Reply or follow-up to this message]

I have used various fixes over the years but never stopped to thank the ones that gave me the 'fix' If it wasn't for this forum I would have spent a long time re-installing or repairing xp and then re-installing all the software that needed fixed after that. I found this on a Google search and found the right words to lead me here. I looked at 200/300 previous search results with no fix that worked. I was reluctant to go through all the 'hoops' with the msdos prompt so I tried it while still in windows by right-click dragging all 3 files into a new folder with the copy function. Then I renamed the machine.inf to allmachine.inf. Then I double-clicked it to remove the line as specified. Then saved it. The next part got confusing as I had to select the 'classic' mode to see the add hardware icon in the control panel\system selection. Then I guessed and selected a generic system device in the show all items selection (it may not matter) I refered to the new file I just saved. Then I scrolled the list to find that enumerator selection and added it. No reboot. No delay. Now my sound is back and by the way, I had a SoundBlaster Live card which I put in to try and get the sound back previously. It didn't work either until I did this enumerator add thing. Now they BOTH are active giving me a selection on all my audio stuff to select one or the other and they both work. (I may leave it in for awhile for fun) Many, many thanks to the persons responsible for this fix. I (oops) spent 20-30 hours trying everything I could and was within minutes of an XP repair. Thank you.


On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote:
>It's been a year minus a week since I posted my two bits.
>
>
Let me just repeat to everyone that is is not a method to install the sound card
>drivers and you should not try to update ANY drivers with this proceedure. This
>is simply to install the Plug and Play Software Enumerator if it is missing (again,
>no updating). Once that is done then installing the Sound card and getting it to
>work should be automatic, if the PnPSoftEnum was your problem.
>
>
I'm also unsure about that other solution in this thread page where you get the
>swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed
>this is the WinXP discussion form so I was talking to a WinXP audience. If that
>method does work then it may only be because of windows file protection. Meanwhile,
>with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator
>anymore (not manually anyways), blah.
>
>
I'll just direct you to this website which has a set of simple steps along with
>some pictures...
>
http://www.tymes.net/swenum/fix-swenum0.htm
>
No more notepad in these directions.
>
>

[Reply or follow-up to this message]

So Tony, what if the PnP enumerator is showing present and OK under system devices and there is no sound or audio. I have not seen any potential corrections in this thread that deals with that other than possibly DocJP on 12/15/03 above. But his suggestion 'assumes' one has the SIS 7012 or 7018 driver loaded. If you don't?


On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote:
>It's been a year minus a week since I posted my two bits.
>
>
Let me just repeat to everyone that is is not a method to install the sound card
>drivers and you should not try to update ANY drivers with this proceedure. This
>is simply to install the Plug and Play Software Enumerator if it is missing (again,
>no updating). Once that is done then installing the Sound card and getting it to
>work should be automatic, if the PnPSoftEnum was your problem.
>
>
I'm also unsure about that other solution in this thread page where you get the
>swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed
>this is the WinXP discussion form so I was talking to a WinXP audience. If that
>method does work then it may only be because of windows file protection. Meanwhile,
>with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator
>anymore (not manually anyways), blah.
>
>
I'll just direct you to this website which has a set of simple steps along with
>some pictures...
>
http://www.tymes.net/swenum/fix-swenum0.htm
>
No more notepad in these directions.
>
>

[Reply or follow-up to this message]

Having the same problem, winxp sp1 or 2, I have two audio devices now, one internal and the other external usb, still NO AUDIO and xp can’t find the audio device. The actual devices are okay, but the associated audio drivers indicate: "driver is enabled but has not been started" I tried the fix and now have the plug and play enumerator in my device manager (listed twice!). Also removed the registry entries for midi..etc, per other fix listed above. Any other ideas besides reinstall? Warm regards, David


On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote:
>It's been a year minus a week since I posted my two bits.
>
>
Let me just repeat to everyone that is is not a method to install the sound card
>drivers and you should not try to update ANY drivers with this proceedure. This
>is simply to install the Plug and Play Software Enumerator if it is missing (again,
>no updating). Once that is done then installing the Sound card and getting it to
>work should be automatic, if the PnPSoftEnum was your problem.
>
>
I'm also unsure about that other solution in this thread page where you get the
>swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed
>this is the WinXP discussion form so I was talking to a WinXP audience. If that
>method does work then it may only be because of windows file protection. Meanwhile,
>with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator
>anymore (not manually anyways), blah.
>
>
I'll just direct you to this website which has a set of simple steps along with
>some pictures...
>
http://www.tymes.net/swenum/fix-swenum0.htm
>
No more notepad in these directions.
>
>

[Reply or follow-up to this message]

Well, then you have to find whatever audio drivers you should be using. Go to your Audio device with a /!\ and update them from a directory with the approriate drivers (find those and download/extract them). You should hopefully have normal driver problems not weird problems with some other device you would never suspect (the PnP Software Enumerator... WTF is that?). You hopefully have normal problems.


On Saturday, December 11, 2004 at 10:26 am, Bill wrote:
>So Tony, what if the PnP enumerator is showing present and OK under system devices
>and there is no sound or audio. I have not seen any potential corrections in this
>thread that deals with that other than possibly DocJP on 12/15/03 above. But his
>suggestion 'assumes' one has the SIS 7012 or 7018 driver loaded. If you don't?

[Reply or follow-up to this message]

"Error code 10, driver is enable but has not started" usually refers to driver issues. Find and download the proper drivers then update them manually pointing them to the directory where the drivers are waiting. Again this should hopefully be a problem with sound drivers and not some wierd "unrelated" thing that you would never suspect. You might want to go into the bios and turn on PNP there, disable any com or LPT ports if your'e not using them, and perhaps move a PCI sound card into a different slot so it's not conflicting with an on-board device. If you have 2 software PNP Enumerators, remove one of them. And if you're trying to fix something, fix one thing a at time so remove one of the audio devices and concentrate on the other one. The problem should be their drivers.


On Sunday, December 12, 2004 at 10:15 pm, Dave Segal wrote:
>Having the same problem, winxp sp1 or 2, I have two audio devices now, one internal
>and the other external usb, still NO AUDIO and xp can’t find the audio device. The
>actual devices are okay, but the associated audio drivers indicate:
>
> "driver is enabled but has not been started"
>
>I tried the fix and now have the plug and play enumerator in my device manager (listed
>twice!). Also removed the registry entries for midi..etc, per other fix listed above.
>Any other ideas besides reinstall?
>
>Warm regards,
>
>David
>
>
>

[Reply or follow-up to this message]

I just purchased a new external USB sound card for my laptop, and the issue remains. The device is enabled and working with it's own drivers, but windows does not see an audio device. Again, under sounds and audio devices, hardware tab, if i go to properties of the USB sound card, the device itself plus the midi devices and mixers all give the "driver is enabled but not started" error. This is true of both my internal sound and the USB external sound. How can I believe it's the drivers for the sound card? It must be a windows XP problem of some sort which none of the above fixes has resolved.


On Monday, December 13, 2004 at 2:21 am, Tony Marques wrote:
>"Error code 10, driver is enable but has not started" usually refers to driver issues.
> Find and download the proper drivers then update them manually pointing them to
>the directory where the drivers are waiting. Again this should hopefully be a problem
>with sound drivers and not some wierd "unrelated" thing that you would never suspect.
> You might want to go into the bios and turn on PNP there, disable any com or LPT
>ports if your'e not using them, and perhaps move a PCI sound card into a different
>slot so it's not conflicting with an on-board device.
>
>If you have 2 software PNP Enumerators, remove one of them. And if you're trying
>to fix something, fix one thing a at time so remove one of the audio devices and
>concentrate on the other one. The problem should be their drivers.
>
>
>

[Reply or follow-up to this message]

Hi, I also had the "No Audio Device" problem. This fixed it: Click on Administrative Tools > Services and make sure "Windows Media" service is running. If it is not, right-click on this service and select "start".


On Monday, November 29, 2004 at 11:24 pm, Wascomat wrote:
>I have used various fixes over the years but never stopped to thank the ones that
>gave me the 'fix' If it wasn't for this forum I would have spent a long time re-installing
>or repairing xp and then re-installing all the software that needed fixed after that.
>I found this on a Google search and found the right words to lead me here. I looked
>at 200/300 previous search results with no fix that worked. I was reluctant to go
>through all the 'hoops' with the msdos prompt so I tried it while still in windows
>by right-click dragging all 3 files into a new folder with the copy function. Then
>I renamed the machine.inf to allmachine.inf. Then I double-clicked it to remove the
>line as specified. Then saved it. The next part got confusing as I had to select
>the 'classic' mode to see the add hardware icon in the control panel\system selection.
>Then I guessed and selected a generic system device in the show all items selection
>(it may not matter) I refered to the new file I just saved. Then I scrolled the list
>to find that enumerator selection and added it. No reboot. No delay. Now my sound
>is back and by the way, I had a SoundBlaster Live card which I put in to try and
>get the sound back previously. It didn't work either until I did this enumerator
>add thing. Now they BOTH are active giving me a selection on all my audio stuff to
>select one or the other and they both work. (I may leave it in for awhile for fun)
>Many, many thanks to the persons responsible for this fix. I (oops) spent 20-30 hours
>trying everything I could and was within minutes of an XP repair. Thank you.
>
>
>

[Reply or follow-up to this message]

Fantastic solution, especially since i have an old win98se installer, and xp allows me to right-click > expand into a temporary folder i created on my c: drive. my onboard sound is now working beautifully, after sp2. many many thanks!


On Saturday, October 18, 2003 at 10:04 am, Mike wrote:
>I noticed quite a few threads with this problem after a search on
>Google Groups. Nothing helped, but I think I found the solution
>
>The symptom is that you see the message "driver is enabled but has not
>been started" on the sound card settings, and everything sound card
>related is working fine, except that message, and that you can't see
>any audio devices in audio settings.
>
>Here's the solution that worked for me.
>
>First check your System group in Device Manager and see if you see an
>entry called "Plug and Play Software Enumerator." If you don't see it,
>then I have the solution for you.
>
>I remembered accidentally deleting Plug and Play Software Enumerator
>from the System group in device manager. I reinstalled it, and
>everything worked fine.
>
>Here's how to reinstall it:
>
>You'll need to find two files (try doing a Google Search)
>
>#1. swenum.inf
>#2. swenum.sys
>
>Then Add New Hardware, System Device, and have disk. Choose swenum.
>Install it. Reboot.
>
>Voila. It should be fixed.
>
>
>

[Reply or follow-up to this message]

Thanks to everyone who sent replies to help. We have an MSI K7N420 Pro nVidia nForce motherboard, and I was using the on-board sound card. After an nVidia driver update (maybe 3 years ago), I lost the sound and could never get it back. I tried everything I could think of, searched it online etc etc. I even installed a separate sound card, thinking that maybe the on-board sound card died. Since I could get the sound back, upon installing Windows into another partition, I understood that this was a Windows problem. Even after then, I could not find the solution. Since we don't really need sound, I decided to live with it; but the problem was still bugging the neurons deep in my brain :P I was looking online, every now and then, to find a solution. And yesterday, I found this thread here, which made my day! After living with this problem for maybe more than 3 years, and trying to solve it, I finally did it with your help. Thank you, this was your new-year present for me :) Take care...

[Reply or follow-up to this message]

Nice one Chap, had no sound for months now, your solution worked a treat. Many thanks


On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote:
>
>Again, these are instructions on how to install the Plug and Play Software Enumerator
>in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be
>the cause of your audio problem.
>
>If you had problems with the previous instructions, here they are again.
>
>I presume swenum.inf is a Win9X/ME only file.
>The machine.inf solution should work for 2000 and XP. If you can't find or see the
>files it may be because your explorer isn't configured to show system or hidden files
>-- check your options or use a cmd prompt.
>
>From an MSDOS cmd prompt type or cut and paste
>
>md \temp
>cd \temp
>copy %windir%\inf\machine.inf \temp\allmachine.inf
>copy %windir%\system32\drivers\swenum.sys \temp
>copy %windir%\system32\streamci.dll \temp
>notepad \temp\allmachine.inf
>
>
>Using notepad go to line 22 (CTRL-G 22) which should be
>ExcludeFromSelect=*
>delete and remove that line wherever you find it (Line 20 maybe)
>and save the file
>
>We're finished that part. Notepad and the cmd prompt can be closed. %windir% was
>probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
>
>Now, just go to Add Hardware, add a new hardware device there at the bottom, install
>from list, next, have disk, and select the temp directory where we copied the files
>(c:\temp\ in the example here).
>
>You should have all the different machine level services listed since we've removed
>the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software
>Enumerator and nothing else so select and install only that.
>
>
>
>
>
>

[Reply or follow-up to this message]

Tony, how does one remove the extra PNP software enumerator? If I right-click on either of them, there is no "delete", "remove" or "uninstall" option available. The extra copy is causing a Code 42 error in the Microsoft kernel DLS synthesizer, the Microsoft kernel SS Wavetable synthesizer , the Microsoft Kernel Acoustic Echo Controller and the Microsoft Kernel Audio Splitter.


On Monday, December 13, 2004 at 2:21 am, Tony Marques wrote:
>"Error code 10, driver is enable but has not started" usually refers to driver issues.
> Find and download the proper drivers then update them manually pointing them to
>the directory where the drivers are waiting. Again this should hopefully be a problem
>with sound drivers and not some wierd "unrelated" thing that you would never suspect.
> You might want to go into the bios and turn on PNP there, disable any com or LPT
>ports if your'e not using them, and perhaps move a PCI sound card into a different
>slot so it's not conflicting with an on-board device.
>
>If you have 2 software PNP Enumerators, remove one of them. And if you're trying
>to fix something, fix one thing a at time so remove one of the audio devices and
>concentrate on the other one. The problem should be their drivers.
>
>
>

[Reply or follow-up to this message]

I fixed it with a system restore, this sound problem is driving me nuts!


On Thursday, December 30, 2004 at 7:14 pm, leigh wrote:
>Tony, how does one remove the extra PNP software enumerator? If I right-click on
>either of them, there is no "delete", "remove" or "uninstall" option available.
>The extra copy is causing a Code 42 error in the Microsoft kernel DLS synthesizer,
>the Microsoft kernel SS Wavetable synthesizer , the Microsoft Kernel Acoustic Echo
>Controller and the Microsoft Kernel Audio Splitter.
>
>
>

[Reply or follow-up to this message]

I have this problem, too. I have a Toshiba laptop and I haven't had any sound for 7 months now. When I stumbled upon this site, I was very hopeful. I was about to post a whole new topic, but I read the thing where it said you should search first. I, too, already have the Plug and Play Software Device Enumerator.


On my laptop, the (!) is next to the Crystal WDM Audio Codec. The problem is a Code 10, which I think already has been mentioned. I've tried troubleshooting it, but nothing works. If anybody was in the same situation I'm in, ANY info. would be greatly appreciated. Thanks.

[Reply or follow-up to this message]

Does anyone know what error code 12 is for or how to fix it?


On Sunday, January 9, 2005 at 5:57 pm, nathan wrote:
>I have this problem, too. I have a Toshiba laptop and I haven't had any sound for
>7 months now. When I stumbled upon this site, I was very hopeful. I was about to
>post a whole new topic, but I read the thing where it said you should search first.
>
>I, too, already have the Plug and Play Software Device Enumerator.
>

[Reply or follow-up to this message]

Hi to all! This message goes out to all of you who hadn't the luck to get their sound back to life with the given solutions in this thread: I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte Enumerator") told me that he couldn't load the needed drivers. Consequently I had still no sound. I also made a windows repair install, but the problem was still there. After hundreds of trial & errors I finally came to a solution for WIN XP!: 1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf to a temp folder as mentioned above. 2.) Deinstall your failing "PnP software enumerator". 3.) Go into the registry via regedit or the editor of your choice. In there close all keys so you just see "my work", "workplace" or whatever the englisch name for the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I guess you know what I mean.) 4.) Then search for "swenum". Delete every key that you find. Before you do so I highly recommend to create a system restore point or a backup of your registry, just in case something goes wrong. You have to delete the whole key, not just the line with "swenum" in it. For example: You'll find the word "swenum" in a key where you can also find "pnp software enumerator" and some other entries. Again :You have to delete the whole key. On the left side you see an open folder in which you are in right now, deleteing this folder means to delete the whole key. Do so, it the quickest and easiest way. If there comes a warning that you don't have the permission to do so, right click the folder and give yourself the permissions to delete the folder ;-) Do this for all keys where you find the "swenum" in it. You should find about 5-10 keys. 5.) After you finished close the editor and reopen it again. Research the registry to make sure their is no more swenum entry. 6.) Restart, then check your registry again. Just for the case Win XP has reinstalled something. If you find another "swenum" entry delete it. Do also search for "PnP software enumerator". If you have done right before you shouldn't find anything. If you do anyway, delete the whole key again. 7.) Go to "windows/system32/drivers" and delete swenum.sys. Also go to "windows/system32" and delete the file streamci.dll (don't do that if you have forgotton to follow step1 of my description!) 8.) Now reinstall your "PnP software enumerator" following the steps mentioned in the posts above. (In the hardware manager click "have disk" and choose your temp folder and the inf file in there, choose "PnP software enumerator" under standard devices or something like that). 9.) If you have done right you should have the "PnP software enumerator" back without showing any errors. If you have done right Win XP shouldn't ask you to restart. Now install your sound drivers, restart and be happy again. I hope this solution did the trick for those who didn't find the posts above solving their problems. Maybe some steps can be left out, but I recommend to follow all of them, because I'm not sure where the errors is hiding exactly.

[Reply or follow-up to this message]

Hi to all!

This message goes out to all of you who hadn't the luck to get their sound back to 
life with the given solutions in this thread:
I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte 
Enumerator") told me that he couldn't load the needed drivers. Consequently I had 
still no sound. I also made a windows repair install, but the problem was still there. 
After hundreds of trial & errors I finally came to a solution for WIN XP!:

1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf 
to a temp folder as mentioned above.

2.) Deinstall your failing "PnP software enumerator".  

3.) Go into the registry via regedit or the editor of your choice. In there close 
all keys so you just see "my work", "workplace" or whatever the englisch name for 
the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I 
guess you know what I mean.)

4.) Then search for "swenum". Delete every key that you find. Before you do so I 
highly recommend to create a system restore point or a backup of your registry, just 
in case something goes wrong. You have to delete the whole key, not just the line 
with "swenum" in it. For example: You'll find the word "swenum" in a key where you 
can also find "pnp software enumerator" and some other entries. Again :You have to 
delete the whole key. On the left side you see an open folder in which you are in 
right now, deleteing this folder means to delete the whole key. Do so, it the quickest 
and easiest way. If there comes a warning that you don't have the permission to do 
so, right click the folder and give yourself the permissions to delete the folder 
;-)
Do this for all keys where you find the "swenum" in it. You should find about 5-10 
keys. 

5.) After you finished close the editor and reopen it again. Research the registry 
to make sure their is no more swenum entry. 

6.) Restart, then check your registry again. Just for the case Win XP has reinstalled 
something. If you find another "swenum" entry delete it. Do also search for "PnP 
software enumerator". If you have done right before you shouldn't find anything. 
If you do anyway, delete the whole key again.

7.) Go to "windows/system32/drivers" and delete swenum.sys.
Also go to "windows/system32" and delete the file streamci.dll (don't do that if 
you have forgotton to follow step1 of my description!)

8.) Now reinstall your "PnP software enumerator" following the steps mentioned in 
the posts above. (In the hardware manager click "have disk" and choose your temp 
folder and the inf file in there, choose "PnP software enumerator" under standard 
devices or something like that).

9.) If you have done right you should have the "PnP software enumerator" back without 
showing any errors. If you have done right Win XP shouldn't ask you to restart. Now 
install your sound drivers, restart and be happy again.

I hope this solution did the trick for those who didn't find the posts above solving 
their problems. Maybe some steps can be left out, but I recommend to follow all of 
them, because I'm not sure where the errors is hiding exactly.

[Reply or follow-up to this message]

Wowowowow! It works for me on win2000 SP4. I accidently use Registry Help to clean up and it made my windows error. After re-install win2000 SP4, it had one error with the same in these article. I tried to solve the problem for 1 week. Tried remove "P&P software driver enumerator". But I can't re-install the driver. I tried to re-install the windows 2000 SP4 again. And got the same error. Now I found these article and it works... Very thanks so much.. You are genuis///..professor..

[Reply or follow-up to this message]

Yet another satisfied customer. This thread has been extremely helpful and my thanks to the contributors. Thank you especially King. Without your fix the above fixes "how to install the Plug and Play Software Enumerator in XP/2k -- if it is missing." did not work for my situation but your fix did work. With out people like yourself others like me might be SOL and very stressed. Thank you, thank you, thank you. I can go on with my life ... and gaming :)))


On Tuesday, January 18, 2005 at 5:44 am, King wrote:
>Hi to all!
>
>This message goes out to all of you who hadn't the luck to get their sound back to
>life with the given solutions in this thread:
>I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte
>Enumerator") told me that he couldn't load the needed drivers. Consequently I had
>still no sound. I also made a windows repair install, but the problem was still there.
>After hundreds of trial & errors I finally came to a solution for WIN XP!:
>
>1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf
>to a temp folder as mentioned above.
>
>2.) Deinstall your failing "PnP software enumerator".
>
>3.) Go into the registry via regedit or the editor of your choice. In there close
>all keys so you just see "my work", "workplace" or whatever the englisch name for
>the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I
>guess you know what I mean.)
>
>4.) Then search for "swenum". Delete every key that you find. Before you do so I
>highly recommend to create a system restore point or a backup of your registry, just
>in case something goes wrong. You have to delete the whole key, not just the line
>with "swenum" in it. For example: You'll find the word "swenum" in a key where you
>can also find "pnp software enumerator" and some other entries. Again :You have to
>delete the whole key. On the left side you see an open folder in which you are in
>right now, deleteing this folder means to delete the whole key. Do so, it the quickest
>and easiest way. If there comes a warning that you don't have the permission to do
>so, right click the folder and give yourself the permissions to delete the folder
>;-)
>Do this for all keys where you find the "swenum" in it. You should find about 5-10
>keys.
>
>5.) After you finished close the editor and reopen it again. Research the registry
>to make sure their is no more swenum entry.
>
>6.) Restart, then check your registry again. Just for the case Win XP has reinstalled
>something. If you find another "swenum" entry delete it. Do also search for "PnP
>software enumerator". If you have done right before you shouldn't find anything.
>If you do anyway, delete the whole key again.
>
>7.) Go to "windows/system32/drivers" and delete swenum.sys.
>Also go to "windows/system32" and delete the file streamci.dll (don't do that if
>you have forgotton to follow step1 of my description!)
>
>8.) Now reinstall your "PnP software enumerator" following the steps mentioned in
>the posts above. (In the hardware manager click "have disk" and choose your temp
>folder and the inf file in there, choose "PnP software enumerator" under standard
>devices or something like that).
>
>9.) If you have done right you should have the "PnP software enumerator" back without
>showing any errors. If you have done right Win XP shouldn't ask you to restart. Now
>install your sound drivers, restart and be happy again.
>
>I hope this solution did the trick for those who didn't find the posts above solving
>their problems. Maybe some steps can be left out, but I recommend to follow all of
>them, because I'm not sure where the errors is hiding exactly.

[Reply or follow-up to this message]

Well, great that I was able to help! This error was a real pain in the a** for me 
too. To find this solution I nearly fu**ed up my WinXP twice. It also seem to work 
for Win2000, which is a good thing. 

I would never have been able to find this solution without all the other recommendations 
given in this thread, so my thx go out to all the people, who contributed to solve 
this problem.

I really hope we found a final solution and got rid of this probelm. We all should 
listen to sound, not silence...;-)

[Reply or follow-up to this message]

Welll i just fought this laptop i gave to an inlaw and it came up with the enumerator error after she tried to install earthlink software. but ofcourse no modem works , the sound card dontwork, and neither does the cdrom, I tried the earlier solutions in this thread but my god.. what is up with this error.


On Wednesday, January 26, 2005 at 3:33 pm, King wrote:
>Well, great that I was able to help! This error was a real pain in the a** for me
>too. To find this solution I nearly fu**ed up my WinXP twice. It also seem to work
>for Win2000, which is a good thing.
>
>I would never have been able to find this solution without all the other recommendations
>given in this thread, so my thx go out to all the people, who contributed to solve
>this problem.
>
>I really hope we found a final solution and got rid of this probelm. We all should
>listen to sound, not silence...;-)

[Reply or follow-up to this message]

THANK YOU !!!! May you walk forever in light of gods love. I spent days trying to fix this and you had the ONLY working answer. THANK YOU!!!!


On Saturday, October 18, 2003 at 10:04 am, Mike wrote:
>I noticed quite a few threads with this problem after a search on
>Google Groups. Nothing helped, but I think I found the solution
>
>The symptom is that you see the message "driver is enabled but has not
>been started" on the sound card settings, and everything sound card
>related is working fine, except that message, and that you can't see
>any audio devices in audio settings.
>
>Here's the solution that worked for me.
>
>First check your System group in Device Manager and see if you see an
>entry called "Plug and Play Software Enumerator." If you don't see it,
>then I have the solution for you.
>
>I remembered accidentally deleting Plug and Play Software Enumerator
>from the System group in device manager. I reinstalled it, and
>everything worked fine.
>
>Here's how to reinstall it:
>
>You'll need to find two files (try doing a Google Search)
>
>#1. swenum.inf
>#2. swenum.sys
>
>Then Add New Hardware, System Device, and have disk. Choose swenum.
>Install it. Reboot.
>
>Voila. It should be fixed.
>
>
>

[Reply or follow-up to this message]

FANTASTIC!!! This works! Thanks a lot, you saved me a lot of time, money and hassle.


On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote:
>
>copy machine.inf from %windir%\inf to a temp dir
>remove line 20: ExcludeFromSelect=*
>
>add new hardware have disk (select the temp dir with the modified machine.inf) and
>install the plug and play software enumerator
>
>swenum.sys is found in system32\drivers
>streamci.dll is found in system32
>or they can be found on your windows disk
>

[Reply or follow-up to this message]

Had this problem for days and was on the verge of going 'nuts'! Many thanks to all those that contributed to the answer, re-installed 'Plug & Play Software Emulator'..........and presto; everything worked fine. Tymes.net link given below was great.


On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote:
>It's been a year minus a week since I posted my two bits.
>
>
Let me just repeat to everyone that is is not a method to install the sound card
>drivers and you should not try to update ANY drivers with this proceedure. This
>is simply to install the Plug and Play Software Enumerator if it is missing (again,
>no updating). Once that is done then installing the Sound card and getting it to
>work should be automatic, if the PnPSoftEnum was your problem.
>
>
I'm also unsure about that other solution in this thread page where you get the
>swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed
>this is the WinXP discussion form so I was talking to a WinXP audience. If that
>method does work then it may only be because of windows file protection. Meanwhile,
>with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator
>anymore (not manually anyways), blah.
>
>
I'll just direct you to this website which has a set of simple steps along with
>some pictures...
>
http://www.tymes.net/swenum/fix-swenum0.htm
>
No more notepad in these directions.
>
>

[Reply or follow-up to this message]

Thanks Mike and Tony Marques. Tony's steps worked. I am on SP2 and had this problem 
today and could not find what was causing the problem. I thought by the end of the 
day I would go bald.

Your steps worked and sound is back. Thanks once again.

[Reply or follow-up to this message]

I've tried these steps, but I still get this message in the Plug and Play Software Device Enumerator's settings: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" I tried doing "update driver" but this didn't help. Any suggestions?

[Reply or follow-up to this message]

Mike, I would like to add a few things to help those who may not figure out some of the steps. You can get the file swenum.sys, from your own computer in the windows/drivers cache/i386/drivers.cab left click to open the cab, then right click on swenum.sys to extract and put it in the swenum folder you have created. Then to get the swenum.inf go to windows/inf and copy machine.inf to your swenum folder. Find line 20 which reads Exclude from Select=* and delete it. Your newly created machine.inf will be the .inf you select when you browse to it from adding a new hardware device below. I tried to find these on google and everyone wanted to sell them. Also when you use device manager to reinstall your Plug and Play Enumerator, its a little tricky if you have not done it before. You pick install hardware, say you have already installed the device, go to the bottome pick new hardware, then from the list system device, the the plug and play enumerator, and then browse to you swenum folder and it will install. Thanks for posting this. It fixed my problem, which i had been working on for eight hours.


On Saturday, October 18, 2003 at 10:04 am, Mike wrote:
>I noticed quite a few threads with this problem after a search on
>Google Groups. Nothing helped, but I think I found the solution
>
>The symptom is that you see the message "driver is enabled but has not
>been started" on the sound card settings, and everything sound card
>related is working fine, except that message, and that you can't see
>any audio devices in audio settings.
>
>Here's the solution that worked for me.
>
>First check your System group in Device Manager and see if you see an
>entry called "Plug and Play Software Enumerator." If you don't see it,
>then I have the solution for you.
>
>I remembered accidentally deleting Plug and Play Software Enumerator
>from the System group in device manager. I reinstalled it, and
>everything worked fine.
>
>Here's how to reinstall it:
>
>You'll need to find two files (try doing a Google Search)
>
>#1. swenum.inf
>#2. swenum.sys
>
>Then Add New Hardware, System Device, and have disk. Choose swenum.
>Install it. Reboot.
>
>Voila. It should be fixed.
>
>
>

[Reply or follow-up to this message]

ok . what if my device manager shows the plug nd play enumerator. what do i do then. because my computer still isnt playing any sound and ive system restored twice now. that isnt helping. when i try 2 play songs on windows media 10, it says my audio device may be in use may not be installed or may not be funtioning properly. but i know its not being used. now i kno i have an audio device in my computer but i need software maybe or sumthin. HELLLLPPPPPPPPP. thanx in advance

[Reply or follow-up to this message]

Hi tried to do your instructions but i still cant install the enumurator. It says 'the data is invalid' Any ideas?


On Tuesday, January 18, 2005 at 5:44 am, King wrote:
>Hi to all!
>
>This message goes out to all of you who hadn't the luck to get their sound back to
>life with the given solutions in this thread:
>I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte
>Enumerator") told me that he couldn't load the needed drivers. Consequently I had
>still no sound. I also made a windows repair install, but the problem was still there.
>After hundreds of trial & errors I finally came to a solution for WIN XP!:
>
>1.) Deinstall your sound drivers. Save streamci.dll and swe