sound device error

i have xp with soundmax integrated digital, but when i try to play any music files 
or films, windows media player give me this error

Windows Media Player cannot play the file because there is a problem with your sound 
device. There may not be a sound device installed on your computer, it may be in 
use by another program, or it may not be functioning properly.

device manager is showing that this device is ok

whats is going wrong?

thanks

Tip: Run a free scan for common Windows errors ad

re: sound device error Saturday, October 18, 2003 at 10:04 am Posted by Mike (323 messages posted) I noticed quite a few threads with this problem after a search on Google Groups. Nothing helped, but I think I found the solution The symptom is that you see the message "driver is enabled but has not been started" on the sound card settings, and everything sound card related is working fine, except that message, and that you can't see any audio devices in audio settings. Here's the solution that worked for me. First check your System group in Device Manager and see if you see an entry called "Plug and Play Software Enumerator." If you don't see it, then I have the solution for you. I remembered accidentally deleting Plug and Play Software Enumerator from the System group in device manager. I reinstalled it, and everything worked fine. Here's how to reinstall it: You'll need to find two files (try doing a Google Search) #1. swenum.inf #2. swenum.sys Then Add New Hardware, System Device, and have disk. Choose swenum. Install it. Reboot. Voila. It should be fixed. On Friday, October 17, 2003 at 2:50 pm, Tonyb wrote: >sound device error > >i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is ok > >whats is going wrong? > >thanks [Reply or follow-up to this message] re: sound device error Sunday, November 30, 2003 at 2:52 am Posted by Gwee Lin Lin (4 messages posted) Hi, I could not find the file, swenum.inf and swenum.sys Can anyone advise? Thanks, Lin Lin On Saturday, October 18, 2003 at 10:04 am, Mike wrote: >I noticed quite a few threads with this problem after a search on >Google Groups. Nothing helped, but I think I found the solution > >The symptom is that you see the message "driver is enabled but has not >been started" on the sound card settings, and everything sound card >related is working fine, except that message, and that you can't see >any audio devices in audio settings. > >Here's the solution that worked for me. > >First check your System group in Device Manager and see if you see an >entry called "Plug and Play Software Enumerator." If you don't see it, >then I have the solution for you. > >I remembered accidentally deleting Plug and Play Software Enumerator >from the System group in device manager. I reinstalled it, and >everything worked fine. > >Here's how to reinstall it: > >You'll need to find two files (try doing a Google Search) > >#1. swenum.inf >#2. swenum.sys > >Then Add New Hardware, System Device, and have disk. Choose swenum. >Install it. Reboot. > >Voila. It should be fixed. > > > [Reply or follow-up to this message] re: sound device error Saturday, December 6, 2003 at 3:31 pm Posted by Tony Marques (12 messages posted) copy machine.inf from %windir%\inf to a temp dir remove line 20: ExcludeFromSelect=* add new hardware have disk (select the temp dir with the modified machine.inf) and install the plug and play software enumerator swenum.sys is found in system32\drivers streamci.dll is found in system32 or they can be found on your windows disk On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] It works!!! Friday, December 12, 2003 at 1:27 pm Posted by osnat (1 messages posted) Hello, just wanted to let you know it worked. I have those two files on my 98 dual boot partition, I intalled the device and I have sound. unbelieveable!!! Thanks so much!! Lin Lin, you can email me if you still haven't found those files, I'll send them to you, or you can try a friend with 98, it's there!! I'm at: osnatm@matav.net.il On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: It works!!! Saturday, December 13, 2003 at 3:40 am Posted by Gwee Lin Lin (4 messages posted) Hi, Can you send me those files? I still could not find it. Many Thanks! On Friday, December 12, 2003 at 1:27 pm, osnat wrote: >Hello, > >just wanted to let you know it worked. I have those two files on my 98 dual boot >partition, I intalled the device and I have sound. >unbelieveable!!! > >Thanks so much!! > >Lin Lin, you can email me if you still haven't found those files, I'll send them >to you, or you can try a friend with 98, it's there!! >I'm at: osnatm@matav.net.il > [Reply or follow-up to this message] Still no luck... Sunday, December 14, 2003 at 6:39 pm Posted by qwik (22 messages posted) Hey guys i'm still having no luck despite what is above. I even have the Software Plug and Play Software Enumerator. I have the A7V8X-8. I did actually installed the front usb things upside down so i'm wondering if that shorted out the audio. My front usb works though but my rear audio still doesn't, so i don't know if that has to do with anything. Anyway - i have installed the latest bios update, i have installed the latest SoundMax Integrated Digital Audio device drivers and nothing. I am pretty PO'd because now i have to get another card unless someone can come up with another solution for me asap. I have windows XP btw. [Reply or follow-up to this message] re: Still no luck... Monday, December 15, 2003 at 12:22 am Posted by Gwee Lin Lin (4 messages posted) Hi, Can you check if your plug and play enumerator have any problem? On Sunday, December 14, 2003 at 6:39 pm, Rob wrote: >Hey guys i'm still having no luck despite what is above. I even have the Software >Plug and Play Software Enumerator. I have the A7V8X-8. I did actually installed the >front usb things upside down so i'm wondering if that shorted out the audio. My front >usb works though but my rear audio still doesn't, so i don't know if that has to >do with anything. Anyway - i have installed the latest bios update, i have installed >the latest SoundMax Integrated Digital Audio device drivers and nothing. I am pretty >PO'd because now i have to get another card unless someone can come up with another >solution for me asap. I have windows XP btw. [Reply or follow-up to this message] re: Still no luck... Monday, December 15, 2003 at 7:26 pm Posted by qwik (22 messages posted) No error messages on any devices.. On Monday, December 15, 2003 at 12:22 am, Lin Lin wrote: >Hi, Can you check if your plug and play enumerator have any problem? > > [Reply or follow-up to this message] re: Still no luck... Wednesday, December 17, 2003 at 6:27 am Posted by Gwee Lin Lin (4 messages posted) Then I not very sure liaoz.... Try to play around with the sound device at the control panel? On Monday, December 15, 2003 at 7:26 pm, qwik wrote: >No error messages on any devices.. > > [Reply or follow-up to this message] re: sound device error Sunday, December 28, 2003 at 4:24 am Posted by tushar (1 messages posted) Is this valid for W2K Professional. Cause I have the same problem and I have checked in Device Manger that there is NO Plug and Play Software Enumerator. In the system32 dir I have swenum.sys but I could not find swenum.inf anywhere. Please help. [Reply or follow-up to this message] re: It works!!! Sunday, December 28, 2003 at 1:31 pm Posted by Andy Yelland (1 messages posted) Great tip - worked well for me. Thanks Andy [Reply or follow-up to this message] re: It works!!! Tuesday, January 6, 2004 at 11:53 am Posted by rob.j (1 messages posted) FAO Tony M. Sorry to be a bother. But on checking the fix you added for the sound card problem " the driver is installed but has not been started", I have found all the files you advised but have no idea how to now proceed ? If you coukld take a moment to enlighten me step by step that would be great....many thanks rob [Reply or follow-up to this message] re: sound device error Tuesday, January 6, 2004 at 2:59 pm Posted by Tony Marques (12 messages posted) Again, these are instructions on how to install the Plug and Play Software Enumerator in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be the cause of your audio problem. If you had problems with the previous instructions, here they are again. I presume swenum.inf is a Win9X/ME only file. The machine.inf solution should work for 2000 and XP. If you can't find or see the files it may be because your explorer isn't configured to show system or hidden files -- check your options or use a cmd prompt. From an MSDOS cmd prompt type or cut and paste md \temp cd \temp copy %windir%\inf\machine.inf \temp\allmachine.inf copy %windir%\system32\drivers\swenum.sys \temp copy %windir%\system32\streamci.dll \temp notepad \temp\allmachine.inf Using notepad go to line 22 (CTRL-G 22) which should be ExcludeFromSelect=* delete and remove that line wherever you find it (Line 20 maybe) and save the file We're finished that part. Notepad and the cmd prompt can be closed. %windir% was probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. Now, just go to Add Hardware, add a new hardware device there at the bottom, install from list, next, have disk, and select the temp directory where we copied the files (c:\temp\ in the example here). You should have all the different machine level services listed since we've removed the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software Enumerator and nothing else so select and install only that. On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote: >copy machine.inf from %windir%\inf to a temp dir >remove line 20: ExcludeFromSelect=* > >add new hardware have disk (select the temp dir with the modified machine.inf) and >install the plug and play software enumerator > >swenum.sys is found in system32\drivers >streamci.dll is found in system32 >or they can be found on your windows disk > [Reply or follow-up to this message] re: It works!!! Tuesday, January 6, 2004 at 3:01 pm Posted by Tony Marques (12 messages posted) Again, these are instructions on how to install the Plug and Play Software Enumerator in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be the cause of your audio problem. If you had problems with the previous instructions, here they are again. I presume swenum.inf is a Win9X/ME only file. The machine.inf solution should work for 2000 and XP. If you can't find or see the files it may be because your explorer isn't configured to show system or hidden files -- check your options or use a cmd prompt. From an MSDOS cmd prompt type or cut and paste md \temp cd \temp copy %windir%\inf\machine.inf \temp\allmachine.inf copy %windir%\system32\drivers\swenum.sys \temp copy %windir%\system32\streamci.dll \temp notepad \temp\allmachine.inf Using notepad go to line 22 (CTRL-G 22) which should be ExcludeFromSelect=* delete and remove that line wherever you find it (Line 20 maybe) and save the file We're finished that part. Notepad and the cmd prompt can be closed. %windir% was probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. Now, just go to Add Hardware, add a new hardware device there at the bottom, install from list, next, have disk, and select the temp directory where we copied the files (c:\temp\ in the example here). You should have all the different machine level services listed since we've removed the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software Enumerator and nothing else so select and install only that. On Tuesday, January 6, 2004 at 11:53 am, rob.j wrote: >FAO Tony M. > >Sorry to be a bother. > >But on checking the fix you added for the sound card problem " the driver is installed >but has not been started", > >I have found all the files you advised but have no idea how to now proceed ? > >If you coukld take a moment to enlighten me step by step that would be great....many >thanks > >rob > > [Reply or follow-up to this message] re: It works!!! Friday, January 9, 2004 at 10:45 pm Posted by charles Parisod (1 messages posted) Hy Tony > If i understand correctly from the Dos commands herunder, > you rename machine.inf in allmachine.inf > What about the corresponding precompiled version allmachine.pnf > that you should find in C: windows\inf folder. > Before making it, i want to make shure that i understand it correctly. > Thanks for your answer > Charles > > > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > [Reply or follow-up to this message] hm Saturday, January 24, 2004 at 5:59 am Posted by ryan (1 messages posted) after running those commands i get a "access denied" error when I open notepad On Friday, January 9, 2004 at 10:45 pm, charles Parisod wrote: >Hy Tony > >If i understand correctly from the Dos commands herunder, > >you rename machine.inf in allmachine.inf > > >What about the corresponding precompiled version allmachine.pnf > >that you should find in C: windows\inf folder. > > >Before making it, i want to make shure that i understand it correctly. > > >Thanks for your answer > >Charles > > > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > [Reply or follow-up to this message] re: sound device error Wednesday, February 4, 2004 at 7:55 am Posted by Van (1 messages posted) I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours of trying to resolve this - I came across the solution in this forum. Last night I followed the steps and viola - I have sound! Thanks for the info. Van On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: It works!!! Monday, February 16, 2004 at 3:53 pm Posted by kevin (1 messages posted) i had no sound for 3 weeks until i found this you guys are great micro sucks creative sucks On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > > [Reply or follow-up to this message] re: sound device error Wednesday, February 25, 2004 at 4:55 am Posted by blublu (1 messages posted) Hi All, Just came across this forum for a similar problem and will be trying this out tonite, at home. However, just like to see if my bug is similar to yous. My sound icon is there, but when clicked, it says "blah blah is not installed" Hardware check is seems to be fine. However, when i restart my machine, i get my sound back. all is well. for example, if i use media player right after a reboot, i will be able to enjoy Linken Park. Once i close the player, soon after, i will lose my sound too. Does this fix apply to my scenario? Thanks much, blu On Wednesday, February 4, 2004 at 7:55 am, Van wrote: >I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours >of trying to resolve this - I came across the solution in this forum. Last night >I followed the steps and viola - I have sound! > >Thanks for the info. > >Van > [Reply or follow-up to this message] re: sound device error Monday, March 1, 2004 at 5:37 am Posted by keklin (3 messages posted) Hello Van, could you help with this question ? After copying the files to the temp directory, next step being add Hardware. This is where I got lost. After choosing the option "select from list", I am suppose to indicate what type of hardware I am adding before clicking " Next". So which hardware to choose ? On Wednesday, February 4, 2004 at 7:55 am, Van wrote: >I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours >of trying to resolve this - I came across the solution in this forum. Last night >I followed the steps and viola - I have sound! > >Thanks for the info. > >Van > [Reply or follow-up to this message] re: sound device error Tuesday, March 16, 2004 at 3:46 am Posted by Online (2 messages posted) Does anyone know what microsoft update is causing this to knock out the sound device. I have reformatted and downloaded sp1 but the problem lies after you reboot the computer for the 2nd install IE critical updates which update is doing this? On Monday, March 1, 2004 at 5:37 am, keklin wrote: >Hello Van, could you help with this question ? > >After copying the files to the temp directory, next step being add Hardware. This >is where I got lost. > >After choosing the option "select from list", I am suppose to indicate what type >of hardware I am adding before clicking " Next". So which hardware to choose ? > > >On Wednesday, February 4, 2004 at 7:55 am, Van wrote: >>I too had this no sound problem on my laptop with WinXP Pro sp1.... After many hours >>of trying to resolve this - I came across the solution in this forum. Last night >>I followed the steps and viola - I have sound! >> >>Thanks for the info. >> >>Van >> [Reply or follow-up to this message] re: hm Friday, March 19, 2004 at 11:15 pm Posted by n1yso (1 messages posted) it Works !!!! pure genius!!!!! >>Hy Tony >> >>If i understand correctly from the Dos commands herunder, >> >>you rename machine.inf in allmachine.inf >> >> >>What about the corresponding precompiled version allmachine.pnf >> >>that you should find in C: windows\inf folder. >> >> >>Before making it, i want to make shure that i understand it correctly. >> >> >>Thanks for your answer >> >>Charles >> >> >> >>md \temp >>cd \temp >>copy %windir%\inf\machine.inf \temp\allmachine.inf >>copy %windir%\system32\drivers\swenum.sys \temp >>copy %windir%\system32\streamci.dll \temp >>notepad \temp\allmachine.inf >> >> >>Using notepad go to line 22 (CTRL-G 22) which should be >>ExcludeFromSelect=* >>delete and remove that line wherever you find it (Line 20 maybe) >>and save the file >> [Reply or follow-up to this message] re: hm Sunday, March 28, 2004 at 11:17 am Posted by jozzer (2 messages posted) I have the same trouble and have tried installing the PnP software enumerator, however, as it's adding the drivers my pc crashes and reboots. Do you have any suggestions please? Many thanks On Friday, March 19, 2004 at 11:15 pm, n1yso wrote: > > > it Works !!!! > pure genius!!!!! > > >>>Hy Tony >>> >>>If i understand correctly from the Dos commands herunder, >>> >>>you rename machine.inf in allmachine.inf >>> >>> >>>What about the corresponding precompiled version allmachine.pnf >>> >>>that you should find in C: windows\inf folder. >>> >>> >>>Before making it, i want to make shure that i understand it correctly. >>> >>> >>>Thanks for your answer >>> >>>Charles >>> >>> >>> >>>md \temp >>>cd \temp >>>copy %windir%\inf\machine.inf \temp\allmachine.inf >>>copy %windir%\system32\drivers\swenum.sys \temp >>>copy %windir%\system32\streamci.dll \temp >>>notepad \temp\allmachine.inf >>> >>> >>>Using notepad go to line 22 (CTRL-G 22) which should be >>>ExcludeFromSelect=* >>>delete and remove that line wherever you find it (Line 20 maybe) >>>and save the file >>> [Reply or follow-up to this message] re: sound device error Wednesday, March 31, 2004 at 12:05 pm Posted by jozzer (2 messages posted) I think it is IE SP1 Q832894 - mine was ok until i installed this and it knocked the sound card out. Fortunately, it is now resolved thanks to the great tips on this page. Nice one! Cheers all! On Tuesday, March 16, 2004 at 3:46 am, Online wrote: >Does anyone know what microsoft update is causing this to knock out the sound device. >I have reformatted and downloaded sp1 but the problem lies after you reboot the computer >for the 2nd install IE critical updates which update is doing this? > > > [Reply or follow-up to this message] Thanks!!!! ;-) Friday, April 23, 2004 at 8:47 am Posted by Steve (1 messages posted) Hello Everybody . . . a lot of Thanks to You . . . . I searched for more than 3 Day´s for the solution, and now I found your Threat and it work´s fine! I´m so happy . . . . Greetings from Germany. PS: If anyone need the swenum.sys or the other file: -> Contact me flai@gmx.de On Friday, March 19, 2004 at 11:15 pm, n1yso wrote: > > > it Works !!!! > pure genius!!!!! > > >>>Hy Tony >>> >>>If i understand correctly from the Dos commands herunder, >>> >>>you rename machine.inf in allmachine.inf >>> >>> >>>What about the corresponding precompiled version allmachine.pnf >>> >>>that you should find in C: windows\inf folder. >>> >>> >>>Before making it, i want to make shure that i understand it correctly. >>> >>> >>>Thanks for your answer >>> >>>Charles >>> >>> >>> >>>md \temp >>>cd \temp >>>copy %windir%\inf\machine.inf \temp\allmachine.inf >>>copy %windir%\system32\drivers\swenum.sys \temp >>>copy %windir%\system32\streamci.dll \temp >>>notepad \temp\allmachine.inf >>> >>> >>>Using notepad go to line 22 (CTRL-G 22) which should be >>>ExcludeFromSelect=* >>>delete and remove that line wherever you find it (Line 20 maybe) >>>and save the file >>> [Reply or follow-up to this message] re: sound device error Tuesday, April 27, 2004 at 12:50 am Posted by don (1 messages posted) I did this and I get a yellow exclaimation mark next to the software device enumerator in system->hardware. I know that's the problem because I dual boot and sound works fine in 98. On Tuesday, January 6, 2004 at 2:59 pm, Tony Marques wrote: >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > [Reply or follow-up to this message] re: sound device error Saturday, May 29, 2004 at 1:09 am Posted by Gigaman (1 messages posted) It works right away, not even a reboot. I wonder what screwed it up in the first place. Thanks. On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote: > >copy machine.inf from %windir%\inf to a temp dir >remove line 20: ExcludeFromSelect=* > >add new hardware have disk (select the temp dir with the modified machine.inf) and >install the plug and play software enumerator > >swenum.sys is found in system32\drivers >streamci.dll is found in system32 >or they can be found on your windows disk > [Reply or follow-up to this message] re: sound device error Saturday, June 5, 2004 at 12:15 am Posted by ABC123 (1 messages posted) I'm trying to get this to work on XP but when the add hardware wizard finishes it says : An error occured during the installation of the device. The data is invalid. Any suggestions? I haven't had sound for 3 weeks (Stopped working after a power failure and subsequent reinstall of XP.) also , my card actually plays audio through the music program Ableton live, but no where else! (I keep getting an error that states the wdm driver is damaged or missing) ABC123 On Saturday, May 29, 2004 at 1:09 am, Gigaman wrote: >It works right away, not even a reboot. I wonder what screwed it up in the first >place. Thanks. > > > [Reply or follow-up to this message] re: sound device error Sunday, June 13, 2004 at 10:58 pm Posted by Andrew (1 messages posted) I have the same problem here. I don't understand why Microsoft is doing nothing about it if it's their problem??? On Saturday, June 5, 2004 at 12:15 am, ABC123 wrote: >I'm trying to get this to work on XP but when the add hardware wizard finishes it >says : > > >An error occured during the installation of the device. > >The data is invalid. > >Any suggestions? I haven't had sound for 3 weeks (Stopped working after a power >failure and subsequent reinstall of XP.) > >also , my card actually plays audio through the music program Ableton live, but no >where else! (I keep getting an error that states the wdm driver is damaged or missing) > >ABC123 > > [Reply or follow-up to this message] re: sound device error Wednesday, June 16, 2004 at 8:04 pm Posted by pitshing (2 messages posted) After added new hardware, I have 2 Plug and Play Software Enumerator. Is it correct? On Sunday, June 13, 2004 at 10:58 pm, Andrew wrote: >I have the same problem here. I don't understand why Microsoft is doing nothing about >it if it's their problem??? > > > [Reply or follow-up to this message] re: sound device error Tuesday, June 22, 2004 at 12:20 pm Posted by Jonathan (2 messages posted) I encountered the same result. Also, the service "Windows Audio" must remain disabled and stopped for my computer to even function.. perhaps that clues anyone into a possible solution? On Wednesday, June 16, 2004 at 8:04 pm, pitshing wrote: >After added new hardware, I have 2 Plug and Play Software Enumerator. Is it correct? > > > [Reply or follow-up to this message] re: sound device error Monday, June 28, 2004 at 9:13 am Posted by Knowenough2bdangerous (1 messages posted) I sustained some nasty damage from some software drivers I was downloading. I was looking for WDM drivers for my SBLive! card (as I was having that famous 0x80004005 directplay/voice issue), and installed the package (it wasn't from Creative.com). The system (XPSp1)crashed at the end of the install, and lo and behold on restart I'd lost my plug and play enumerator, my CD rom drives, my Logitech QuickCam, and my Sound card. The system restart also showed (thanks to Otrack SystemSuite) that most of the drivers for these devices had been corrupted. I also wound up with about 10 different adware and spyware apps on my PC, a couple of virii, and some backdoor worms. Wonderful. And on top of that, I've dug through my piles of dusty CD's and can't find my '98 CD. If someone could send me swenum.inf, I'd really appreciate it. My swenum.sys seems to be intact, but if you want to send that as well, I won't complain. If I can remember where I downloaded that driver pack, I'll let everyone know so you don't suffer my fate. [Reply or follow-up to this message] re: It works!!! Tuesday, July 13, 2004 at 11:03 am Posted by Plex Pro (1 messages posted) Thank you Tony, I had inadvertently uninstalled the Plug and Play Software Device Enumerator when troubleshooting sound issues with a new computer, and had assumed that whatever device it was would be redetected and reinstalled automatically. Of course then the sound issues became worse. A Google search on the status message in Device Manager took me to a discussion on the Dev Shed forums, which referenced your post. That did the trick! Thanks again. R.A., the Plex Pro On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > > [Reply or follow-up to this message] re: It works!!! Saturday, August 21, 2004 at 7:01 am Posted by José Palma (1 messages posted) I've found this information by a search on google... I've tried it and it works... thanks for the information Best Regards José Palma On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > > [Reply or follow-up to this message] re: It works!!! Thursday, August 26, 2004 at 10:51 pm Posted by Z_sta (1 messages posted) Ty for the info as well.. took me 5 hours to figure this one out, sp2 screwed this up and left me with half my devices inoperational. Thanks again for the info On Saturday, August 21, 2004 at 7:01 am, José Palma wrote: >I've found this information by a search on google... > >I've tried it and it works... thanks for the information > >Best Regards > >José Palma > > > [Reply or follow-up to this message] re: sound device error Saturday, September 18, 2004 at 11:38 am Posted by berde (1 messages posted) i'm a genius. okay no. i'm an idiot. i threw away my old card thinking it was my hardware. it was only 30bucks, but still. that sucks. but here's my solution in case it helps anyone. in my case, for some reason the swenum.sys was missing. i could not find it in my WinXP cd or my win2k cd. I did find it in my 98SE CD. it was inside win98/BASE5.cab (i opened it with winrar). i did the procedures mentioned here, creating the temp directory and installing with Have Disk, and it worked. if you can't find those files i found some sites that were selling them (http://www.windll.com/sys-0800-0899.php), for about 10 euros. good luck, and thanks everyone for your help. from La La Land, California -berde [Reply or follow-up to this message] re: It works!!! Thursday, October 14, 2004 at 10:04 am Posted by Max Albanese (1 messages posted) I found this solution through google. I have an IBM T22 with a Crystal SoundFusion card and it worked great. Thanks On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > > [Reply or follow-up to this message] re: sound device error Wednesday, October 20, 2004 at 7:49 am Posted by mike (1 messages posted) Mike, well done!!! I´ve spent HOURS through forums looking for a solution!!!!! reinstalled drivers from numerous sites, etc etc. now everything works fine thank you mike On Saturday, October 18, 2003 at 10:04 am, Mike wrote: >I noticed quite a few threads with this problem after a search on >Google Groups. Nothing helped, but I think I found the solution > >The symptom is that you see the message "driver is enabled but has not >been started" on the sound card settings, and everything sound card >related is working fine, except that message, and that you can't see >any audio devices in audio settings. > >Here's the solution that worked for me. > >First check your System group in Device Manager and see if you see an >entry called "Plug and Play Software Enumerator." If you don't see it, >then I have the solution for you. > >I remembered accidentally deleting Plug and Play Software Enumerator >from the System group in device manager. I reinstalled it, and >everything worked fine. > >Here's how to reinstall it: > >You'll need to find two files (try doing a Google Search) > >#1. swenum.inf >#2. swenum.sys > >Then Add New Hardware, System Device, and have disk. Choose swenum. >Install it. Reboot. > >Voila. It should be fixed. > > > [Reply or follow-up to this message] re: It works!!! Sunday, October 24, 2004 at 1:54 pm Posted by Jouni Lappalainen (1 messages posted) For me, there was already a PnP swenum installed, so installing another one didn't actually help (I spent quite a lot of time trying to uninstall the extra one - needed to edit registry - since the extra device just caused crashes etc.) I somehow found out, that from device manager some devices were hidden, one of which was somehow conflicting and thus not started - think it was some kernel system audio device in sound, video and game controllers. Solution: uninstall all devices, both kernel and other, reboot, and I guess everyhting was reinstalled after the reboot. At least I'm just listening to music from my hard drive... :) (Note: I did a bunch of unsuccessful attempts with various strategies before I managed to get the sound devices to function properly, so I cannot guarantee that this works just like this, but it may give pointers to where to look for the solution for the problems.) good luck everyone. -J. On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > [Reply or follow-up to this message] [OT] Who solves the hard ones... Tuesday, November 2, 2004 at 8:21 pm Posted by blausand (2 messages posted) Ladies and Gentlemen! this single thread compiles what i reckon the TOP 5 phenomenons of forum-based trouble solution: after 12 hours of nonstop recherche, i find a solution of superior expertise. although the thread gets lost in exhausting praises, this doesn't help making the solution more popular - an impressive demonstration of the price of independent information: not censored means not rated means, not paid means not moderated. so how do we get all this valuable information organized? hopefully the possibilty to edit threads, cut citing redundancy or at least to rate the importance of posts or parts of posts will develop soon, as it is found in wikipedia already. Anycase, @mike: you're a genious, and although i'm quite a geek i had not guessed this solution in 10.000 attempts., really! blausand [Reply or follow-up to this message] re: sound device error Tuesday, November 2, 2004 at 9:30 pm Posted by Todd (1 messages posted) Thank goodness for this thread. I was ready to fork out bucks for a PCI sound card that probably wouldn't have fixed the problem anyway!! I think my swenum.inf and swenum.sys problems were possibly caused by a power outage/power surge. Although I also had just recently installed a new PCI tv tuner card as well that could have contributed. Thought I'd mention that just in case others are trying to diagnose. Follow the 'install new hardware' instructions on this thread and you'll be hearing sound in no time. thanks again to all who posted this issue and solution!! On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: sound device error Sunday, November 21, 2004 at 12:18 am Posted by Aaron (2 messages posted) ABC123, Has anyone helped you with this, cuz I have the same problem. I had a virus and had to reload XP, afterwhich The only driver that wouldn't copy or load was for sound the "WMD" driver. When I downloaded the driver from the Toshiba support site, I get the same error message you're getting. Can you or ANYONE help? Aaron On Saturday, June 5, 2004 at 12:15 am, ABC123 wrote: >I'm trying to get this to work on XP but when the add hardware wizard finishes it >says : > > >An error occured during the installation of the device. > >The data is invalid. > >Any suggestions? I haven't had sound for 3 weeks (Stopped working after a power >failure and subsequent reinstall of XP.) > >also , my card actually plays audio through the music program Ableton live, but no >where else! (I keep getting an error that states the wdm driver is damaged or missing) > >ABC123 > > [Reply or follow-up to this message] re: sound device error Saturday, November 27, 2004 at 6:27 am Posted by Mr. Stress (2 messages posted) Hi everyone, i am absolutely stressed out by this problem, i spent on countless searchng but still no solution. All my audio devices says that it is working properly but then next to location on all of them it says unknown. Also when i go to sound and audio devices in control panel it says that i have no audio device, this stupid computer contradicts itself >.< . When i click on audio and sound from there all the sound options are unavailable for me to click on! I don't know anythng about computers all i know is that my sound was working before but it stopped after i rebooted it and downloaded windows sp2. Also, i have 'swenum.sys' and 'streamci.dll' under plug and play software device enumerator, could this be one of the problems? Thanks! [Reply or follow-up to this message] re: sound device error Saturday, November 27, 2004 at 7:11 am Posted by Mr. Stress (2 messages posted) Now re-reading this thread i realise that i need to enter infromation on a prompt or what ever. But as i said before i am a complete idiot and no absolutely nothing about computer's. You said enter (CTRL G then number), but for me it only lets me enter value 1. Or do u have to save what you typed in on the prompt, if so then how? Sorry but as i said befor i am a complete idiot that needs spoon feeding On Saturday, November 27, 2004 at 6:27 am, Mr. Stress wrote: >Hi everyone, i am absolutely stressed out by this problem, i spent on countless searchng >but still no solution. All my audio devices says that it is working properly but >then next to location on all of them it says unknown. Also when i go to sound and >audio devices in control panel it says that i have no audio device, this stupid computer >contradicts itself >.< . When i click on audio and sound from there all the sound >options are unavailable for me to click on! I don't know anythng about computers >all i know is that my sound was working before but it stopped after i rebooted it >and downloaded windows sp2. Also, i have 'swenum.sys' and 'streamci.dll' under plug >and play software device enumerator, could this be one of the problems? Thanks! [Reply or follow-up to this message] re: sound device error Sunday, November 28, 2004 at 8:33 am Posted by mrbisco (1 messages posted) I'm having the same problem but the fix listed here does not work. I still have a yellow flag on the enumerator. I've tried multiple times...no luck. Everything was fine till I tried to install a joystick, then the enumerator popped up. I tried to uninstall/reinstall it and that knocked out my sound. No my creative live 5.1 WDM is flagged and a reinstall on that hasn't helped either. On Saturday, November 27, 2004 at 7:11 am, Mr. Stress wrote: >Now re-reading this thread i realise that i need to enter infromation on a prompt >or what ever. But as i said before i am a complete idiot and no absolutely nothing >about computer's. You said enter (CTRL G then number), but for me it only lets me >enter value 1. Or do u have to save what you typed in on the prompt, if so then how? >Sorry but as i said befor i am a complete idiot that needs spoon feeding > > > [Reply or follow-up to this message] re: sound device error Sunday, November 28, 2004 at 4:28 pm Posted by Bill (2 messages posted) Todd, where did you find the swenum.inf file? If you have it and don;t mind sharing, please email it to me at wclements@yahoo.com. thanks. On Tuesday, November 2, 2004 at 9:30 pm, Todd wrote: >Thank goodness for this thread. I was ready to fork out bucks for a PCI sound card >that probably wouldn't have fixed the problem anyway!! > >I think my swenum.inf and swenum.sys problems were possibly caused by a power outage/power >surge. Although I also had just recently installed a new PCI tv tuner card as well >that could have contributed. Thought I'd mention that just in case others are trying >to diagnose. > >Follow the 'install new hardware' instructions on this thread and you'll be hearing >sound in no time. > >thanks again to all who posted this issue and solution!! > > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Monday, November 29, 2004 at 11:34 am Posted by Tony Marques (12 messages posted) It's been a year minus a week since I posted my two bits. Let me just repeat to everyone that is is not a method to install the sound card drivers and you should not try to update ANY drivers with this proceedure. This is simply to install the Plug and Play Software Enumerator if it is missing (again, no updating). Once that is done then installing the Sound card and getting it to work should be automatic, if the PnPSoftEnum was your problem. I'm also unsure about that other solution in this thread page where you get the swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed this is the WinXP discussion form so I was talking to a WinXP audience. If that method does work then it may only be because of windows file protection. Meanwhile, with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator anymore (not manually anyways), blah. I'll just direct you to this website which has a set of simple steps along with some pictures... http://www.tymes.net/swenum/fix-swenum0.htm No more notepad in these directions. On Saturday, November 27, 2004 at 7:11 am, Mr. Stress wrote: >Now re-reading this thread i realise that i need to enter infromation on a prompt >or what ever. But as i said before i am a complete idiot and no absolutely nothing >about computer's. You said enter (CTRL G then number), but for me it only lets me >enter value 1. Or do u have to save what you typed in on the prompt, if so then how? >Sorry but as i said befor i am a complete idiot that needs spoon feeding [Reply or follow-up to this message] re: sound device error -- READ THIS TOO Monday, November 29, 2004 at 3:23 pm Posted by blausand (2 messages posted) Yes, it happened to us despite SP2. Read my thanx also! blausand On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote: >Meanwhile, >with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator >anymore (not manually anyways), blah. [Reply or follow-up to this message] wow it works Monday, November 29, 2004 at 11:24 pm Posted by Wascomat (1 messages posted) I have used various fixes over the years but never stopped to thank the ones that gave me the 'fix' If it wasn't for this forum I would have spent a long time re-installing or repairing xp and then re-installing all the software that needed fixed after that. I found this on a Google search and found the right words to lead me here. I looked at 200/300 previous search results with no fix that worked. I was reluctant to go through all the 'hoops' with the msdos prompt so I tried it while still in windows by right-click dragging all 3 files into a new folder with the copy function. Then I renamed the machine.inf to allmachine.inf. Then I double-clicked it to remove the line as specified. Then saved it. The next part got confusing as I had to select the 'classic' mode to see the add hardware icon in the control panel\system selection. Then I guessed and selected a generic system device in the show all items selection (it may not matter) I refered to the new file I just saved. Then I scrolled the list to find that enumerator selection and added it. No reboot. No delay. Now my sound is back and by the way, I had a SoundBlaster Live card which I put in to try and get the sound back previously. It didn't work either until I did this enumerator add thing. Now they BOTH are active giving me a selection on all my audio stuff to select one or the other and they both work. (I may leave it in for awhile for fun) Many, many thanks to the persons responsible for this fix. I (oops) spent 20-30 hours trying everything I could and was within minutes of an XP repair. Thank you. On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote: >It's been a year minus a week since I posted my two bits. > > Let me just repeat to everyone that is is not a method to install the sound card >drivers and you should not try to update ANY drivers with this proceedure. This >is simply to install the Plug and Play Software Enumerator if it is missing (again, >no updating). Once that is done then installing the Sound card and getting it to >work should be automatic, if the PnPSoftEnum was your problem. > > I'm also unsure about that other solution in this thread page where you get the >swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed >this is the WinXP discussion form so I was talking to a WinXP audience. If that >method does work then it may only be because of windows file protection. Meanwhile, >with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator >anymore (not manually anyways), blah. > > I'll just direct you to this website which has a set of simple steps along with >some pictures... > http://www.tymes.net/swenum/fix-swenum0.htm > No more notepad in these directions. > > [Reply or follow-up to this message] re: sound device error -- But my enumerator is present??? Saturday, December 11, 2004 at 10:26 am Posted by Bill (2 messages posted) So Tony, what if the PnP enumerator is showing present and OK under system devices and there is no sound or audio. I have not seen any potential corrections in this thread that deals with that other than possibly DocJP on 12/15/03 above. But his suggestion 'assumes' one has the SIS 7012 or 7018 driver loaded. If you don't? On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote: >It's been a year minus a week since I posted my two bits. > > Let me just repeat to everyone that is is not a method to install the sound card >drivers and you should not try to update ANY drivers with this proceedure. This >is simply to install the Plug and Play Software Enumerator if it is missing (again, >no updating). Once that is done then installing the Sound card and getting it to >work should be automatic, if the PnPSoftEnum was your problem. > > I'm also unsure about that other solution in this thread page where you get the >swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed >this is the WinXP discussion form so I was talking to a WinXP audience. If that >method does work then it may only be because of windows file protection. Meanwhile, >with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator >anymore (not manually anyways), blah. > > I'll just direct you to this website which has a set of simple steps along with >some pictures... > http://www.tymes.net/swenum/fix-swenum0.htm > No more notepad in these directions. > > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Sunday, December 12, 2004 at 10:15 pm Posted by Dave Segal (2 messages posted) Having the same problem, winxp sp1 or 2, I have two audio devices now, one internal and the other external usb, still NO AUDIO and xp can’t find the audio device. The actual devices are okay, but the associated audio drivers indicate: "driver is enabled but has not been started" I tried the fix and now have the plug and play enumerator in my device manager (listed twice!). Also removed the registry entries for midi..etc, per other fix listed above. Any other ideas besides reinstall? Warm regards, David On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote: >It's been a year minus a week since I posted my two bits. > > Let me just repeat to everyone that is is not a method to install the sound card >drivers and you should not try to update ANY drivers with this proceedure. This >is simply to install the Plug and Play Software Enumerator if it is missing (again, >no updating). Once that is done then installing the Sound card and getting it to >work should be automatic, if the PnPSoftEnum was your problem. > > I'm also unsure about that other solution in this thread page where you get the >swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed >this is the WinXP discussion form so I was talking to a WinXP audience. If that >method does work then it may only be because of windows file protection. Meanwhile, >with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator >anymore (not manually anyways), blah. > > I'll just direct you to this website which has a set of simple steps along with >some pictures... > http://www.tymes.net/swenum/fix-swenum0.htm > No more notepad in these directions. > > [Reply or follow-up to this message] re: sound device error -- But my enumerator is present??? Monday, December 13, 2004 at 2:17 am Posted by Tony Marques (12 messages posted) Well, then you have to find whatever audio drivers you should be using. Go to your Audio device with a /!\ and update them from a directory with the approriate drivers (find those and download/extract them). You should hopefully have normal driver problems not weird problems with some other device you would never suspect (the PnP Software Enumerator... WTF is that?). You hopefully have normal problems. On Saturday, December 11, 2004 at 10:26 am, Bill wrote: >So Tony, what if the PnP enumerator is showing present and OK under system devices >and there is no sound or audio. I have not seen any potential corrections in this >thread that deals with that other than possibly DocJP on 12/15/03 above. But his >suggestion 'assumes' one has the SIS 7012 or 7018 driver loaded. If you don't? [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Monday, December 13, 2004 at 2:21 am Posted by Tony Marques (12 messages posted) "Error code 10, driver is enable but has not started" usually refers to driver issues. Find and download the proper drivers then update them manually pointing them to the directory where the drivers are waiting. Again this should hopefully be a problem with sound drivers and not some wierd "unrelated" thing that you would never suspect. You might want to go into the bios and turn on PNP there, disable any com or LPT ports if your'e not using them, and perhaps move a PCI sound card into a different slot so it's not conflicting with an on-board device. If you have 2 software PNP Enumerators, remove one of them. And if you're trying to fix something, fix one thing a at time so remove one of the audio devices and concentrate on the other one. The problem should be their drivers. On Sunday, December 12, 2004 at 10:15 pm, Dave Segal wrote: >Having the same problem, winxp sp1 or 2, I have two audio devices now, one internal >and the other external usb, still NO AUDIO and xp can’t find the audio device. The >actual devices are okay, but the associated audio drivers indicate: > > "driver is enabled but has not been started" > >I tried the fix and now have the plug and play enumerator in my device manager (listed >twice!). Also removed the registry entries for midi..etc, per other fix listed above. >Any other ideas besides reinstall? > >Warm regards, > >David > > > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Monday, December 13, 2004 at 10:12 am Posted by Dave Segal (2 messages posted) I just purchased a new external USB sound card for my laptop, and the issue remains. The device is enabled and working with it's own drivers, but windows does not see an audio device. Again, under sounds and audio devices, hardware tab, if i go to properties of the USB sound card, the device itself plus the midi devices and mixers all give the "driver is enabled but not started" error. This is true of both my internal sound and the USB external sound. How can I believe it's the drivers for the sound card? It must be a windows XP problem of some sort which none of the above fixes has resolved. On Monday, December 13, 2004 at 2:21 am, Tony Marques wrote: >"Error code 10, driver is enable but has not started" usually refers to driver issues. > Find and download the proper drivers then update them manually pointing them to >the directory where the drivers are waiting. Again this should hopefully be a problem >with sound drivers and not some wierd "unrelated" thing that you would never suspect. > You might want to go into the bios and turn on PNP there, disable any com or LPT >ports if your'e not using them, and perhaps move a PCI sound card into a different >slot so it's not conflicting with an on-board device. > >If you have 2 software PNP Enumerators, remove one of them. And if you're trying >to fix something, fix one thing a at time so remove one of the audio devices and >concentrate on the other one. The problem should be their drivers. > > > [Reply or follow-up to this message] re: wow it works Thursday, December 16, 2004 at 7:12 am Posted by Ben (1 messages posted) Hi, I also had the "No Audio Device" problem. This fixed it: Click on Administrative Tools > Services and make sure "Windows Media" service is running. If it is not, right-click on this service and select "start". On Monday, November 29, 2004 at 11:24 pm, Wascomat wrote: >I have used various fixes over the years but never stopped to thank the ones that >gave me the 'fix' If it wasn't for this forum I would have spent a long time re-installing >or repairing xp and then re-installing all the software that needed fixed after that. >I found this on a Google search and found the right words to lead me here. I looked >at 200/300 previous search results with no fix that worked. I was reluctant to go >through all the 'hoops' with the msdos prompt so I tried it while still in windows >by right-click dragging all 3 files into a new folder with the copy function. Then >I renamed the machine.inf to allmachine.inf. Then I double-clicked it to remove the >line as specified. Then saved it. The next part got confusing as I had to select >the 'classic' mode to see the add hardware icon in the control panel\system selection. >Then I guessed and selected a generic system device in the show all items selection >(it may not matter) I refered to the new file I just saved. Then I scrolled the list >to find that enumerator selection and added it. No reboot. No delay. Now my sound >is back and by the way, I had a SoundBlaster Live card which I put in to try and >get the sound back previously. It didn't work either until I did this enumerator >add thing. Now they BOTH are active giving me a selection on all my audio stuff to >select one or the other and they both work. (I may leave it in for awhile for fun) >Many, many thanks to the persons responsible for this fix. I (oops) spent 20-30 hours >trying everything I could and was within minutes of an XP repair. Thank you. > > > [Reply or follow-up to this message] re: sound device error Monday, December 20, 2004 at 6:55 am Posted by Ina Maia (1 messages posted) Fantastic solution, especially since i have an old win98se installer, and xp allows me to right-click > expand into a temporary folder i created on my c: drive. my onboard sound is now working beautifully, after sp2. many many thanks! On Saturday, October 18, 2003 at 10:04 am, Mike wrote: >I noticed quite a few threads with this problem after a search on >Google Groups. Nothing helped, but I think I found the solution > >The symptom is that you see the message "driver is enabled but has not >been started" on the sound card settings, and everything sound card >related is working fine, except that message, and that you can't see >any audio devices in audio settings. > >Here's the solution that worked for me. > >First check your System group in Device Manager and see if you see an >entry called "Plug and Play Software Enumerator." If you don't see it, >then I have the solution for you. > >I remembered accidentally deleting Plug and Play Software Enumerator >from the System group in device manager. I reinstalled it, and >everything worked fine. > >Here's how to reinstall it: > >You'll need to find two files (try doing a Google Search) > >#1. swenum.inf >#2. swenum.sys > >Then Add New Hardware, System Device, and have disk. Choose swenum. >Install it. Reboot. > >Voila. It should be fixed. > > > [Reply or follow-up to this message] re: sound device error Tuesday, December 28, 2004 at 9:33 am Posted by GT-Force (1 messages posted) Thanks to everyone who sent replies to help. We have an MSI K7N420 Pro nVidia nForce motherboard, and I was using the on-board sound card. After an nVidia driver update (maybe 3 years ago), I lost the sound and could never get it back. I tried everything I could think of, searched it online etc etc. I even installed a separate sound card, thinking that maybe the on-board sound card died. Since I could get the sound back, upon installing Windows into another partition, I understood that this was a Windows problem. Even after then, I could not find the solution. Since we don't really need sound, I decided to live with it; but the problem was still bugging the neurons deep in my brain :P I was looking online, every now and then, to find a solution. And yesterday, I found this thread here, which made my day! After living with this problem for maybe more than 3 years, and trying to solve it, I finally did it with your help. Thank you, this was your new-year present for me :) Take care... [Reply or follow-up to this message] re: It works!!! Thursday, December 30, 2004 at 3:24 pm Posted by Steve Murrell (1 messages posted) Nice one Chap, had no sound for months now, your solution worked a treat. Many thanks On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Thursday, December 30, 2004 at 7:14 pm Posted by leigh (1 messages posted) Tony, how does one remove the extra PNP software enumerator? If I right-click on either of them, there is no "delete", "remove" or "uninstall" option available. The extra copy is causing a Code 42 error in the Microsoft kernel DLS synthesizer, the Microsoft kernel SS Wavetable synthesizer , the Microsoft Kernel Acoustic Echo Controller and the Microsoft Kernel Audio Splitter. On Monday, December 13, 2004 at 2:21 am, Tony Marques wrote: >"Error code 10, driver is enable but has not started" usually refers to driver issues. > Find and download the proper drivers then update them manually pointing them to >the directory where the drivers are waiting. Again this should hopefully be a problem >with sound drivers and not some wierd "unrelated" thing that you would never suspect. > You might want to go into the bios and turn on PNP there, disable any com or LPT >ports if your'e not using them, and perhaps move a PCI sound card into a different >slot so it's not conflicting with an on-board device. > >If you have 2 software PNP Enumerators, remove one of them. And if you're trying >to fix something, fix one thing a at time so remove one of the audio devices and >concentrate on the other one. The problem should be their drivers. > > > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Friday, December 31, 2004 at 12:23 am Posted by daks001 (1 messages posted) I fixed it with a system restore, this sound problem is driving me nuts! On Thursday, December 30, 2004 at 7:14 pm, leigh wrote: >Tony, how does one remove the extra PNP software enumerator? If I right-click on >either of them, there is no "delete", "remove" or "uninstall" option available. >The extra copy is causing a Code 42 error in the Microsoft kernel DLS synthesizer, >the Microsoft kernel SS Wavetable synthesizer , the Microsoft Kernel Acoustic Echo >Controller and the Microsoft Kernel Audio Splitter. > > > [Reply or follow-up to this message] re: sound device error Sunday, January 9, 2005 at 5:57 pm Posted by nathan (1 messages posted) I have this problem, too. I have a Toshiba laptop and I haven't had any sound for 7 months now. When I stumbled upon this site, I was very hopeful. I was about to post a whole new topic, but I read the thing where it said you should search first. I, too, already have the Plug and Play Software Device Enumerator. On my laptop, the (!) is next to the Crystal WDM Audio Codec. The problem is a Code 10, which I think already has been mentioned. I've tried troubleshooting it, but nothing works. If anybody was in the same situation I'm in, ANY info. would be greatly appreciated. Thanks. [Reply or follow-up to this message] re: sound device error Saturday, January 15, 2005 at 7:56 pm Posted by Paul (1 messages posted) Does anyone know what error code 12 is for or how to fix it? On Sunday, January 9, 2005 at 5:57 pm, nathan wrote: >I have this problem, too. I have a Toshiba laptop and I haven't had any sound for >7 months now. When I stumbled upon this site, I was very hopeful. I was about to >post a whole new topic, but I read the thing where it said you should search first. > >I, too, already have the Plug and Play Software Device Enumerator. > [Reply or follow-up to this message] re: sound device error Tuesday, January 18, 2005 at 4:55 am Posted by King (3 messages posted) Hi to all! This message goes out to all of you who hadn't the luck to get their sound back to life with the given solutions in this thread: I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte Enumerator") told me that he couldn't load the needed drivers. Consequently I had still no sound. I also made a windows repair install, but the problem was still there. After hundreds of trial & errors I finally came to a solution for WIN XP!: 1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf to a temp folder as mentioned above. 2.) Deinstall your failing "PnP software enumerator". 3.) Go into the registry via regedit or the editor of your choice. In there close all keys so you just see "my work", "workplace" or whatever the englisch name for the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I guess you know what I mean.) 4.) Then search for "swenum". Delete every key that you find. Before you do so I highly recommend to create a system restore point or a backup of your registry, just in case something goes wrong. You have to delete the whole key, not just the line with "swenum" in it. For example: You'll find the word "swenum" in a key where you can also find "pnp software enumerator" and some other entries. Again :You have to delete the whole key. On the left side you see an open folder in which you are in right now, deleteing this folder means to delete the whole key. Do so, it the quickest and easiest way. If there comes a warning that you don't have the permission to do so, right click the folder and give yourself the permissions to delete the folder ;-) Do this for all keys where you find the "swenum" in it. You should find about 5-10 keys. 5.) After you finished close the editor and reopen it again. Research the registry to make sure their is no more swenum entry. 6.) Restart, then check your registry again. Just for the case Win XP has reinstalled something. If you find another "swenum" entry delete it. Do also search for "PnP software enumerator". If you have done right before you shouldn't find anything. If you do anyway, delete the whole key again. 7.) Go to "windows/system32/drivers" and delete swenum.sys. Also go to "windows/system32" and delete the file streamci.dll (don't do that if you have forgotton to follow step1 of my description!) 8.) Now reinstall your "PnP software enumerator" following the steps mentioned in the posts above. (In the hardware manager click "have disk" and choose your temp folder and the inf file in there, choose "PnP software enumerator" under standard devices or something like that). 9.) If you have done right you should have the "PnP software enumerator" back without showing any errors. If you have done right Win XP shouldn't ask you to restart. Now install your sound drivers, restart and be happy again. I hope this solution did the trick for those who didn't find the posts above solving their problems. Maybe some steps can be left out, but I recommend to follow all of them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] re: sound device error Tuesday, January 18, 2005 at 5:44 am Posted by King (3 messages posted) Hi to all! This message goes out to all of you who hadn't the luck to get their sound back to life with the given solutions in this thread: I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte Enumerator") told me that he couldn't load the needed drivers. Consequently I had still no sound. I also made a windows repair install, but the problem was still there. After hundreds of trial & errors I finally came to a solution for WIN XP!: 1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf to a temp folder as mentioned above. 2.) Deinstall your failing "PnP software enumerator". 3.) Go into the registry via regedit or the editor of your choice. In there close all keys so you just see "my work", "workplace" or whatever the englisch name for the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I guess you know what I mean.) 4.) Then search for "swenum". Delete every key that you find. Before you do so I highly recommend to create a system restore point or a backup of your registry, just in case something goes wrong. You have to delete the whole key, not just the line with "swenum" in it. For example: You'll find the word "swenum" in a key where you can also find "pnp software enumerator" and some other entries. Again :You have to delete the whole key. On the left side you see an open folder in which you are in right now, deleteing this folder means to delete the whole key. Do so, it the quickest and easiest way. If there comes a warning that you don't have the permission to do so, right click the folder and give yourself the permissions to delete the folder ;-) Do this for all keys where you find the "swenum" in it. You should find about 5-10 keys. 5.) After you finished close the editor and reopen it again. Research the registry to make sure their is no more swenum entry. 6.) Restart, then check your registry again. Just for the case Win XP has reinstalled something. If you find another "swenum" entry delete it. Do also search for "PnP software enumerator". If you have done right before you shouldn't find anything. If you do anyway, delete the whole key again. 7.) Go to "windows/system32/drivers" and delete swenum.sys. Also go to "windows/system32" and delete the file streamci.dll (don't do that if you have forgotton to follow step1 of my description!) 8.) Now reinstall your "PnP software enumerator" following the steps mentioned in the posts above. (In the hardware manager click "have disk" and choose your temp folder and the inf file in there, choose "PnP software enumerator" under standard devices or something like that). 9.) If you have done right you should have the "PnP software enumerator" back without showing any errors. If you have done right Win XP shouldn't ask you to restart. Now install your sound drivers, restart and be happy again. I hope this solution did the trick for those who didn't find the posts above solving their problems. Maybe some steps can be left out, but I recommend to follow all of them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] re: sound device error Saturday, January 22, 2005 at 7:07 am Posted by Tong Narak (3 messages posted) Wowowowow! It works for me on win2000 SP4. I accidently use Registry Help to clean up and it made my windows error. After re-install win2000 SP4, it had one error with the same in these article. I tried to solve the problem for 1 week. Tried remove "P&P software driver enumerator". But I can't re-install the driver. I tried to re-install the windows 2000 SP4 again. And got the same error. Now I found these article and it works... Very thanks so much.. You are genuis///..professor.. [Reply or follow-up to this message] re: sound device error Monday, January 24, 2005 at 9:33 am Posted by X (1 messages posted) Yet another satisfied customer. This thread has been extremely helpful and my thanks to the contributors. Thank you especially King. Without your fix the above fixes "how to install the Plug and Play Software Enumerator in XP/2k -- if it is missing." did not work for my situation but your fix did work. With out people like yourself others like me might be SOL and very stressed. Thank you, thank you, thank you. I can go on with my life ... and gaming :))) On Tuesday, January 18, 2005 at 5:44 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: > >1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf >to a temp folder as mentioned above. > >2.) Deinstall your failing "PnP software enumerator". > >3.) Go into the registry via regedit or the editor of your choice. In there close >all keys so you just see "my work", "workplace" or whatever the englisch name for >the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I >guess you know what I mean.) > >4.) Then search for "swenum". Delete every key that you find. Before you do so I >highly recommend to create a system restore point or a backup of your registry, just >in case something goes wrong. You have to delete the whole key, not just the line >with "swenum" in it. For example: You'll find the word "swenum" in a key where you >can also find "pnp software enumerator" and some other entries. Again :You have to >delete the whole key. On the left side you see an open folder in which you are in >right now, deleteing this folder means to delete the whole key. Do so, it the quickest >and easiest way. If there comes a warning that you don't have the permission to do >so, right click the folder and give yourself the permissions to delete the folder >;-) >Do this for all keys where you find the "swenum" in it. You should find about 5-10 >keys. > >5.) After you finished close the editor and reopen it again. Research the registry >to make sure their is no more swenum entry. > >6.) Restart, then check your registry again. Just for the case Win XP has reinstalled >something. If you find another "swenum" entry delete it. Do also search for "PnP >software enumerator". If you have done right before you shouldn't find anything. >If you do anyway, delete the whole key again. > >7.) Go to "windows/system32/drivers" and delete swenum.sys. >Also go to "windows/system32" and delete the file streamci.dll (don't do that if >you have forgotton to follow step1 of my description!) > >8.) Now reinstall your "PnP software enumerator" following the steps mentioned in >the posts above. (In the hardware manager click "have disk" and choose your temp >folder and the inf file in there, choose "PnP software enumerator" under standard >devices or something like that). > >9.) If you have done right you should have the "PnP software enumerator" back without >showing any errors. If you have done right Win XP shouldn't ask you to restart. Now >install your sound drivers, restart and be happy again. > >I hope this solution did the trick for those who didn't find the posts above solving >their problems. Maybe some steps can be left out, but I recommend to follow all of >them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] re: sound device error Wednesday, January 26, 2005 at 3:33 pm Posted by King (3 messages posted) Well, great that I was able to help! This error was a real pain in the a** for me too. To find this solution I nearly fu**ed up my WinXP twice. It also seem to work for Win2000, which is a good thing. I would never have been able to find this solution without all the other recommendations given in this thread, so my thx go out to all the people, who contributed to solve this problem. I really hope we found a final solution and got rid of this probelm. We all should listen to sound, not silence...;-) [Reply or follow-up to this message] re: sound device error Thursday, January 27, 2005 at 7:33 pm Posted by mstbone67a (1 messages posted) Welll i just fought this laptop i gave to an inlaw and it came up with the enumerator error after she tried to install earthlink software. but ofcourse no modem works , the sound card dontwork, and neither does the cdrom, I tried the earlier solutions in this thread but my god.. what is up with this error. On Wednesday, January 26, 2005 at 3:33 pm, King wrote: >Well, great that I was able to help! This error was a real pain in the a** for me >too. To find this solution I nearly fu**ed up my WinXP twice. It also seem to work >for Win2000, which is a good thing. > >I would never have been able to find this solution without all the other recommendations >given in this thread, so my thx go out to all the people, who contributed to solve >this problem. > >I really hope we found a final solution and got rid of this probelm. We all should >listen to sound, not silence...;-) [Reply or follow-up to this message] re: sound device error Tuesday, February 1, 2005 at 11:08 am Posted by Paul (1 messages posted) THANK YOU !!!! May you walk forever in light of gods love. I spent days trying to fix this and you had the ONLY working answer. THANK YOU!!!! On Saturday, October 18, 2003 at 10:04 am, Mike wrote: >I noticed quite a few threads with this problem after a search on >Google Groups. Nothing helped, but I think I found the solution > >The symptom is that you see the message "driver is enabled but has not >been started" on the sound card settings, and everything sound card >related is working fine, except that message, and that you can't see >any audio devices in audio settings. > >Here's the solution that worked for me. > >First check your System group in Device Manager and see if you see an >entry called "Plug and Play Software Enumerator." If you don't see it, >then I have the solution for you. > >I remembered accidentally deleting Plug and Play Software Enumerator >from the System group in device manager. I reinstalled it, and >everything worked fine. > >Here's how to reinstall it: > >You'll need to find two files (try doing a Google Search) > >#1. swenum.inf >#2. swenum.sys > >Then Add New Hardware, System Device, and have disk. Choose swenum. >Install it. Reboot. > >Voila. It should be fixed. > > > [Reply or follow-up to this message] re: sound device error Friday, February 4, 2005 at 11:27 pm Posted by Mike Ledingham (1 messages posted) FANTASTIC!!! This works! Thanks a lot, you saved me a lot of time, money and hassle. On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote: > >copy machine.inf from %windir%\inf to a temp dir >remove line 20: ExcludeFromSelect=* > >add new hardware have disk (select the temp dir with the modified machine.inf) and >install the plug and play software enumerator > >swenum.sys is found in system32\drivers >streamci.dll is found in system32 >or they can be found on your windows disk > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Saturday, February 5, 2005 at 5:38 pm Posted by Reflex (1 messages posted) Had this problem for days and was on the verge of going 'nuts'! Many thanks to all those that contributed to the answer, re-installed 'Plug & Play Software Emulator'..........and presto; everything worked fine. Tymes.net link given below was great. On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote: >It's been a year minus a week since I posted my two bits. > > Let me just repeat to everyone that is is not a method to install the sound card >drivers and you should not try to update ANY drivers with this proceedure. This >is simply to install the Plug and Play Software Enumerator if it is missing (again, >no updating). Once that is done then installing the Sound card and getting it to >work should be automatic, if the PnPSoftEnum was your problem. > > I'm also unsure about that other solution in this thread page where you get the >swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed >this is the WinXP discussion form so I was talking to a WinXP audience. If that >method does work then it may only be because of windows file protection. Meanwhile, >with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator >anymore (not manually anyways), blah. > > I'll just direct you to this website which has a set of simple steps along with >some pictures... > http://www.tymes.net/swenum/fix-swenum0.htm > No more notepad in these directions. > > [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Saturday, February 5, 2005 at 10:38 pm Posted by ThanksMan (1 messages posted) Thanks Mike and Tony Marques. Tony's steps worked. I am on SP2 and had this problem today and could not find what was causing the problem. I thought by the end of the day I would go bald. Your steps worked and sound is back. Thanks once again. [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Thursday, February 10, 2005 at 7:51 pm Posted by HunTOR (1 messages posted) I've tried these steps, but I still get this message in the Plug and Play Software Device Enumerator's settings: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" I tried doing "update driver" but this didn't help. Any suggestions? [Reply or follow-up to this message] re: sound device error Saturday, February 12, 2005 at 10:33 am Posted by michael (1 messages posted) Mike, I would like to add a few things to help those who may not figure out some of the steps. You can get the file swenum.sys, from your own computer in the windows/drivers cache/i386/drivers.cab left click to open the cab, then right click on swenum.sys to extract and put it in the swenum folder you have created. Then to get the swenum.inf go to windows/inf and copy machine.inf to your swenum folder. Find line 20 which reads Exclude from Select=* and delete it. Your newly created machine.inf will be the .inf you select when you browse to it from adding a new hardware device below. I tried to find these on google and everyone wanted to sell them. Also when you use device manager to reinstall your Plug and Play Enumerator, its a little tricky if you have not done it before. You pick install hardware, say you have already installed the device, go to the bottome pick new hardware, then from the list system device, the the plug and play enumerator, and then browse to you swenum folder and it will install. Thanks for posting this. It fixed my problem, which i had been working on for eight hours. On Saturday, October 18, 2003 at 10:04 am, Mike wrote: >I noticed quite a few threads with this problem after a search on >Google Groups. Nothing helped, but I think I found the solution > >The symptom is that you see the message "driver is enabled but has not >been started" on the sound card settings, and everything sound card >related is working fine, except that message, and that you can't see >any audio devices in audio settings. > >Here's the solution that worked for me. > >First check your System group in Device Manager and see if you see an >entry called "Plug and Play Software Enumerator." If you don't see it, >then I have the solution for you. > >I remembered accidentally deleting Plug and Play Software Enumerator >from the System group in device manager. I reinstalled it, and >everything worked fine. > >Here's how to reinstall it: > >You'll need to find two files (try doing a Google Search) > >#1. swenum.inf >#2. swenum.sys > >Then Add New Hardware, System Device, and have disk. Choose swenum. >Install it. Reboot. > >Voila. It should be fixed. > > > [Reply or follow-up to this message] re: sound device error Sunday, February 13, 2005 at 12:00 pm Posted by web (1 messages posted) ok . what if my device manager shows the plug nd play enumerator. what do i do then. because my computer still isnt playing any sound and ive system restored twice now. that isnt helping. when i try 2 play songs on windows media 10, it says my audio device may be in use may not be installed or may not be funtioning properly. but i know its not being used. now i kno i have an audio device in my computer but i need software maybe or sumthin. HELLLLPPPPPPPPP. thanx in advance [Reply or follow-up to this message] re: sound device error Tuesday, February 15, 2005 at 2:45 am Posted by thekman82 (1 messages posted) Hi tried to do your instructions but i still cant install the enumurator. It says 'the data is invalid' Any ideas? On Tuesday, January 18, 2005 at 5:44 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: > >1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf >to a temp folder as mentioned above. > >2.) Deinstall your failing "PnP software enumerator". > >3.) Go into the registry via regedit or the editor of your choice. In there close >all keys so you just see "my work", "workplace" or whatever the englisch name for >the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I >guess you know what I mean.) > >4.) Then search for "swenum". Delete every key that you find. Before you do so I >highly recommend to create a system restore point or a backup of your registry, just >in case something goes wrong. You have to delete the whole key, not just the line >with "swenum" in it. For example: You'll find the word "swenum" in a key where you >can also find "pnp software enumerator" and some other entries. Again :You have to >delete the whole key. On the left side you see an open folder in which you are in >right now, deleteing this folder means to delete the whole key. Do so, it the quickest >and easiest way. If there comes a warning that you don't have the permission to do >so, right click the folder and give yourself the permissions to delete the folder >;-) >Do this for all keys where you find the "swenum" in it. You should find about 5-10 >keys. > >5.) After you finished close the editor and reopen it again. Research the registry >to make sure their is no more swenum entry. > >6.) Restart, then check your registry again. Just for the case Win XP has reinstalled >something. If you find another "swenum" entry delete it. Do also search for "PnP >software enumerator". If you have done right before you shouldn't find anything. >If you do anyway, delete the whole key again. > >7.) Go to "windows/system32/drivers" and delete swenum.sys. >Also go to "windows/system32" and delete the file streamci.dll (don't do that if >you have forgotton to follow step1 of my description!) > >8.) Now reinstall your "PnP software enumerator" following the steps mentioned in >the posts above. (In the hardware manager click "have disk" and choose your temp >folder and the inf file in there, choose "PnP software enumerator" under standard >devices or something like that). > >9.) If you have done right you should have the "PnP software enumerator" back without >showing any errors. If you have done right Win XP shouldn't ask you to restart. Now >install your sound drivers, restart and be happy again. > >I hope this solution did the trick for those who didn't find the posts above solving >their problems. Maybe some steps can be left out, but I recommend to follow all of >them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] re: sound device error Friday, February 18, 2005 at 11:00 am Posted by Andy B (4 messages posted) I desperately need help (don't we all...). I have the "no active mixer devices installed" problem and the software enumerator is there (twice actually) in Device Manager. I uninstalled sound drivers and reinstalled SoundMax which was the factory loaded sound device...but the problem persists. I still have no sound...just bleeps. The microsoft kernel sound 'things' such as splitter, wave mixer etc. say that there is another device installed in the system... Any Help will be gratefully received. [Reply or follow-up to this message] Nvidia Nforce Audio Friday, February 25, 2005 at 12:12 am Posted by irresson (1 messages posted) After i formated c: i cant get the sound to work! Nvidia Nforce Audio Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) please help me someone! e-mail:irresson@hotmail.com [Reply or follow-up to this message] re: sound device error Sunday, February 27, 2005 at 5:52 am Posted by Michelle Y (1 messages posted) This worked!!! I located both files on my ME Windows CD, but am currently running XP Pro sp2, I simply copied the files to a folder on my harddrive and then went to new hardware and installed browed to the location and rebooted and my sound was finally back!!! In the sound properties I had to go and select, because my modem sound was being picked up at first instead of my sound card, but once I changed it everything worked great!! Thanks for the help On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: sound device error Saturday, March 19, 2005 at 4:31 am Posted by Jon (1 messages posted) Not adding to this post but additional advice for others: Before doing anything else, first go to System Device Manager and check off "Show Hidden Devices". Most of you will be in for a surprise I'd bet. Often, an item or two has been disabled and only needs to be enabled without needing to install anything else. See for yourself, what first appears to be no error messages in your device manager........ On Sunday, February 27, 2005 at 5:52 am, Michelle Y wrote: > >This worked!!! I located both files on my ME Windows CD, but am currently running >XP Pro sp2, I simply copied the files to a folder on my harddrive and then went to >new hardware and installed browed to the location and rebooted and my sound was finally >back!!! In the sound properties I had to go and select, because my modem sound was >being picked up at first instead of my sound card, but once I changed it everything >worked great!! >Thanks for the help > > > [Reply or follow-up to this message] re: sound device error Saturday, March 26, 2005 at 4:45 pm Posted by Joe (1 messages posted) Same Problem with Win2003, but deleting the whole regestry thing helped... thanks much On Tuesday, January 18, 2005 at 5:44 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: [Reply or follow-up to this message] re: sound device error -- READ THIS HERE Tuesday, April 5, 2005 at 5:09 pm Posted by Carleton (1 messages posted) Tony, thank you! The simple fix in the link below fixed the no audio device problem in my Dell 8400 running Windows XP Professional with SP2. A bit of advice: When you go to http://www.tymes.net/swenum/fix-swenum0.htm make note of the steps to follow, because it's hard to get back to that screen to reference them and also go through the various menus. Copy the lines shown to Word or Notepad. If you don't get the right menus, go back to your Word or Notepad file, re-select the last line, then go to the DOS prompt with the proper directory, paste it back in again, and hit enter. Also, if you have a temp directory and don't want to mess it, make a temp1 directory instead and, in the command lines, where it says temp, do temp1 instead. Sound is back! Thank you again. Carleton On Monday, November 29, 2004 at 11:34 am, Tony Marques wrote: >It's been a year minus a week since I posted my two bits. > > Let me just repeat to everyone that is is not a method to install the sound card >drivers and you should not try to update ANY drivers with this proceedure. This >is simply to install the Plug and Play Software Enumerator if it is missing (again, >no updating). Once that is done then installing the Sound card and getting it to >work should be automatic, if the PnPSoftEnum was your problem. > > I'm also unsure about that other solution in this thread page where you get the >swenum.inf and .sys file from a win98 machine for use in winXP?! I've always assumed >this is the WinXP discussion form so I was talking to a WinXP audience. If that >method does work then it may only be because of windows file protection. Meanwhile, >with XP SP2, I don't think it's possible to uninstall the PnP Software Enumerator >anymore (not manually anyways), blah. > > I'll just direct you to this website which has a set of simple steps along with >some pictures... > http://www.tymes.net/swenum/fix-swenum0.htm > No more notepad in these directions. > > [Reply or follow-up to this message] re: sound device error Monday, April 18, 2005 at 5:22 am Posted by Lauren (1 messages posted) You guys are great. I have been struggling with this sound problem for over 6 months and I had isolated it to a Plug and Play error but wasn't sure how to go about fixing it. Your solution was easy and worked beautifully. Just wanted to say thanks. On Tuesday, January 6, 2004 at 2:59 pm, Tony Marques wrote: >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > [Reply or follow-up to this message] re: sound device error Monday, April 18, 2005 at 7:17 pm Posted by BDKoster (1 messages posted) I just tried all of this and still don't have sound on my WinXP Pro machine. I have an ASUS A7N8K as mentioned earlier. I can hear the motherboard pass the memory test and . . . . 'now booting from operating system', but still no sound. After trying these steps I did notice that my volume control on my players is not grayed out anymore. While I was restarting I had all of my hardware try to reinstall while I was trying to get the allmachine.inf installed. Should I unplug everything? I really don't know what else to try. On Monday, April 18, 2005 at 5:22 am, Lauren wrote: >You guys are great. I have been struggling with this sound problem for over 6 months >and I had isolated it to a Plug and Play error but wasn't sure how to go about fixing >it. Your solution was easy and worked beautifully. Just wanted to say thanks. > > > > > [Reply or follow-up to this message] re: It works!!! Wednesday, April 20, 2005 at 9:56 am Posted by titusone (2 messages posted) Hello Steve My P&P Software Enumérator is missing !! 1- I understand where is "\inf\" folder, "machine.inf" and \allmachine.inf ? 2- whère is too "notepad" file (.exe ?) withe "Exlude...". In \system32 ? Tanks [Reply or follow-up to this message] re: It works!!! Wednesday, April 20, 2005 at 10:24 am Posted by titusone (2 messages posted) Sorry, error !!! On Wednesday, April 20, 2005 at 9:56 am, titusone wrote: >Hello Steve > >My P&P Software Enumérator is missing !! > >1- I don't understand where is "\inf\" folder, "machine.inf" and \allmachine.inf ? >2- whère is too "notepad" file (.exe ?) withe "Exlude...". In \system32 ? > >Tanks > [Reply or follow-up to this message] re: sound device error Thursday, April 21, 2005 at 6:02 am Posted by Ven (1 messages posted) Hello to all, I got much useful information from this topic, but none of them resolved my sound problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried removing the SB card and enabling the built in VIA AC 97 without success. Then I tried removing and adding back the Plug and Play Software Device Enumerator as you suggested without success. Then I went further reinstalling some of the kernel sound drivers and that resolved the issue in my case so I describe my steps. First I suggest everyone to create a System Restore point to have something to return in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the beginning of the Windows startup and select Safe Mode if the system doesn’t start in normal mode and use System Restore there to go back to the working configuration. Then try these steps only if the others mentioned here don’t help. I had everything ok in Device Manager and every driver was running that should, compared to an other working system, but the symptom was that there was no sound coming out from the sound card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices Control Panel there was only the Voice recording option on the Voice tab, and the MIDI music playback (without the sound card being in the list) on the Audio tab active. The others like Voice playback, Sound playback, Sound recording and everything on the Volume tab was grayed out. 1. Create the restore point. 2. On the System Properties panel, Advanced tab, Environment Variables button, under the User variables click New and create a variable named devmgr_show_nonpresent_devices with the value of 1. 3. Open the Device Manager and select Show hidden devices from the View menu. 4. Under the Sound, video and game controllers group, find your sound card(s) and disable it/them (don’t need to uninstall). 5. Then uninstall the following devices: - Microsoft Kernel Audio Splitter - Microsoft Kernel System Audio Device - Microsoft Kernel Wave Audio Mixer - Microsoft WINMM WDM Audio Compatibility Driver 6. Select Scan for hardware changes from the Action menu. Now the system should redetect and reinstall the deleted devices automatically. You may get non signed driver warnings, click continue. 7. Enable the devices you disabled in step 4. You may need to restart the computer. The problem should be disappeared, you should be able to play sounds. Good luck! Ven [Reply or follow-up to this message] re: sound device error Sunday, April 24, 2005 at 4:02 pm Posted by Yvonne (1 messages posted) Im having the same problem..... Does anyone have a resolution?? Thanks in advance On Friday, October 17, 2003 at 2:50 pm, tonyb wrote: > >sound device error > >i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is ok > >whats is going wrong? > >thanks [Reply or follow-up to this message] re: sound device error Thursday, April 28, 2005 at 5:56 am Posted by Will (1 messages posted) I'm running XP Pro SP2, and I have re-installed the enumerator as described above. The solution immediately worked, HOWEVER after a reboot I am back to square one, with the dreaded "No audio device" present in the sound properties window. Any ideas? [Reply or follow-up to this message] re: sound device error Monday, May 2, 2005 at 9:16 pm Posted by ryan (1 messages posted) Hello All, I have a medion computer witn windows xp and service pack 2. Here are some of my symptoms below for those spending many hours searching for the right forum and issue. Eventually I just lived without sound for 5 months after giving up on hours of forums and microsoft help pages and calling people up until i really needed it for a game... I sure as hell wasnt going to buy a new computer. My original sound card was really wasnt a card, it was built into the motherboard so you cant take it out like a card, then after 5 months I bought a new one to put in an empty slot and the same error crap comes up. Microsoft and card manufactures help pages wont do sh*t. Originally,my sound card stopped working after I installed service pack 2, then I quickly reinstall the whole windows and dumping the whole computer to get it to work, and i spent many hours trying to fix the puzzle, its "like a game of it's own". I thought the sound card was broken and bought a new one and it still didnt work. when you open a song on media player, it comes up with a message that the device isnt installed or it is being used by another program blah blah or somthing similar. In control panel - sound and audio devices, it shows "No audio device" and everything is grayed out so you cant select anything. I looked at solutions above and it mentioned checking Device manager - system devices - plug and play software enumorator, but the plug and play enumerator WAS PRESENT and it wont let you uninstall it, so i got stuck. I tried it all and nothing worked EXCEPT for VEN's solution, just follow it and it should work if you have the same problem as me. It didnt matter what card you had, both the integrated sound card and my new one work now, so now I have 2 sound cards working in my computer lol. It was like finding the holy grail of XP - service pack 2 ultra-messed up sound card problem THANKS VEN, SUPER SOLUTION!! A+ On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. > >Then I tried removing and adding back the Plug and Play Software Device Enumerator >as you suggested without success. > >Then I went further reinstalling some of the kernel sound drivers and that resolved >the issue in my case so I describe my steps. > >First I suggest everyone to create a System Restore point to have something to return >in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the >beginning of the Windows startup and select Safe Mode if the system doesn’t start >in normal mode and use System Restore there to go back to the working configuration. > >Then try these steps only if the others mentioned here don’t help. I had everything >ok in Device Manager and every driver was running that should, compared to an other >working system, but the symptom was that there was no sound coming out from the sound >card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices >Control Panel there was only the Voice recording option on the Voice tab, and the >MIDI music playback (without the sound card being in the list) on the Audio tab active. >The others like Voice playback, Sound playback, Sound recording and everything on >the Volume tab was grayed out. > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > >Good luck! > >Ven [Reply or follow-up to this message] re: sound device error Friday, May 20, 2005 at 4:04 am Posted by loza (2 messages posted) Ven, The devices you mention - - Microsoft Audio Splitter - Microsoft Kernel System Audio Device - Microsoft Kernel Wave Audio Mixer - Microsoft WINMM WDM Audio Compatibility Driver Should I absolutely definately have them or are they dependent on what my sound card is? (I don't have them or anything that really correspond in under Sound, video and game controllers (or anywhere else in the device manager). I am showing hidden deivces. What is do have is: - Audio Codecs - Creative AudioPCI (ES1371,ES1773) (WDM) [my sound card - disabled) - Legacy Video Capture Devices - Media Control Devices - Media Control Devices - MPU-401 Compatible MIDI Device - Standard Game Port - Video Codecs All of which seems pretty innoffencive. Initially I was missing the PnP Software Enumerator - I've reinstalled that and device manager shows it was working a-ok but device manager still reports that my sound card drivers are enabled but not started... boo hoo On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. > >Then I tried removing and adding back the Plug and Play Software Device Enumerator >as you suggested without success. > >Then I went further reinstalling some of the kernel sound drivers and that resolved >the issue in my case so I describe my steps. > >First I suggest everyone to create a System Restore point to have something to return >in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the >beginning of the Windows startup and select Safe Mode if the system doesn’t start >in normal mode and use System Restore there to go back to the working configuration. > >Then try these steps only if the others mentioned here don’t help. I had everything >ok in Device Manager and every driver was running that should, compared to an other >working system, but the symptom was that there was no sound coming out from the sound >card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices >Control Panel there was only the Voice recording option on the Voice tab, and the >MIDI music playback (without the sound card being in the list) on the Audio tab active. >The others like Voice playback, Sound playback, Sound recording and everything on >the Volume tab was grayed out. > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > >Good luck! > >Ven [Reply or follow-up to this message] re: sound device error Saturday, May 28, 2005 at 8:20 pm Posted by Shahmir Noorani (1 messages posted) God bless you. This solution worked perfectly! [Reply or follow-up to this message] re: sound device error Wednesday, July 6, 2005 at 12:08 pm Posted by Modi (3 messages posted) I tried the solution using swenum.inf and swenum.sys as to the problem of no audio with Realtek AC'97 after installing SP2.....and it worked perfectly. How come the techs in HP, Realtek and Microsoft DID NOT KNOW how to solve it?? But Mike knew?? They told me that I need to replace the MB..Boooooo Thank you Mike [Reply or follow-up to this message] re: sound device error Tuesday, July 26, 2005 at 9:30 pm Posted by Heather (1 messages posted) im freaking out! Me & my mother moved to a new house & i didnt really feel like moving the computer up stairs to my room so i just left it downstairs, it worked fine down there. A few months later i decided i would put it in my room because i needed it for homework..well i moved it up here & like regular other teenagers i needed music while i work. so i tried my windows media player & it didnt work i thought maybe its just a bug. so i did disk clean ups & stuff like that. let it be for a week & came back and it still said like that a sound device is not installed all i want are answers for free that are relitively simple.. thats all i ask is that so hard?? anyone have simple answers? email me at Beautifultexan20@yahoo.com. On Tuesday, January 18, 2005 at 4:55 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: > >1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf >to a temp folder as mentioned above. >2.) Deinstall your failing "PnP software enumerator". >3.) Go into the registry via regedit or the editor of your choice. In there close >all keys so you just see "my work", "workplace" or whatever the englisch name for >the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I >guess you know what I mean.) >4.) Then search for "swenum". Delete every key that you find. Before you do so I >highly recommend to create a system restore point or a backup of your registry, just >in case something goes wrong. You have to delete the whole key, not just the line >with "swenum" in it. For example: You'll find the word "swenum" in a key where you >can also find "pnp software enumerator" and some other entries. Again :You have to >delete the whole key. On the left side you see an open folder in which you are in >right now, deleteing this folder means to delete the whole key. Do so, it the quickest >and easiest way. If there comes a warning that you don't have the permission to do >so, right click the folder and give yourself the permissions to delete the folder >;-) >Do this for all keys where you find the "swenum" in it. You should find about 5-10 >keys. >5.) After you finished close the editor and reopen it again. Research the registry >to make sure their is no more swenum entry. >6.) Restart, then check your registry again. Just for the case Win XP has reinstalled >something. If you find another "swenum" entry delete it. Do also search for "PnP >software enumerator". If you have done right before you shouldn't find anything. >If you do anyway, delete the whole key again. >7.) Go to "windows/system32/drivers" and delete swenum.sys. >Also go to "windows/system32" and delete the file streamci.dll (don't do that if >you have forgotton to follow step1 of my description!) >8.) Now reinstall your "PnP software enumerator" following the steps mentioned in >the posts above. (In the hardware manager click "have disk" and choose your temp >folder and the inf file in there, choose "PnP software enumerator" under standard >devices or something like that). >9.) If you have done right you should have the "PnP software enumerator" back without >showing any errors. If you have done right Win XP shouldn't ask you to restart. Now >install your sound drivers, restart and be happy again. > >I hope this solution did the trick for those who didn't find the posts above solving >their problems. Maybe some steps can be left out, but I recommend to follow all of >them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] re: sound device error Friday, September 2, 2005 at 11:00 am Posted by Todd Hutsell (2 messages posted) Ven's message on May 20, 2005 worked for Dell Inspiron 600m ! Thanks Ven. On Tuesday, July 26, 2005 at 9:30 pm, Heather wrote: > >im freaking out! Me & my mother moved to a new house & i didnt really feel like moving >the computer up stairs to my room so i just left it downstairs, it worked fine down >there. A few months later i decided i would put it in my room because i needed it >for homework..well i moved it up here & like regular other teenagers i needed music >while i work. so i tried my windows media player & it didnt work i thought maybe >its just a bug. so i did disk clean ups & stuff like that. let it be for a week & >came back and it still said like that a sound device is not installed >all i want are answers for free that are relitively simple.. thats all i ask is that >so hard?? > >anyone have simple answers? > >email me at Beautifultexan20@yahoo.com. > > [Reply or follow-up to this message] re: sound device error Saturday, September 3, 2005 at 7:39 pm Posted by Marian (3 messages posted) I have had XP SP2 installed for about 8-9 months now and my sound just died 5 days ago -- after a Windows Update for .Net Framework. (hmmm... I wonder...) I have an ASUS 4P4-800 Deluxe mobo with onboard SoundMax audio. After messing around with it from Mon evening to Tues afternoon, I figured it was the onboard audio... so I ordered a sound card (the Turtle Beach Montego DDL since I have had problems with Creative in the past -- and I got a good price!). Anyway, the same problems came up. The driver installed, but not started. Strange though that Windows Media Player just did it's thing when I loaded it, the video moved but no sound! MusicMatch gave me an error though. The PnP SW Emulator is there, so I will be trying King's solution first and then Ven's if the first fails. (Although I do not have all the same audio devices he lists, I guess the standards such as audio codec, etc should be dealt with in the same manner.) In advance, I would like to thank you all for your posts. I, as many others have said, can not believe that the hardware and software manufacturers don't give these sane suggestions to the users! And thank you to the Annoyances.org people for having this website! I will be back in the next few days to post an update on what worked/didn't work -- hopefully one of the fixes will work! Marian On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. ..... (very long so removed - see Ven's original post April 21, 2005 above for his complete post.) [Reply or follow-up to this message] re: sound device error Monday, September 5, 2005 at 9:31 am Posted by lilxandy (1 messages posted) hmmmm im having the driver has been enabled, but not started, and im running on windows xp professional. ive got the allmachine and swenum files but im not sure if they are completely correct, so if someone can send me a copy, im at lilxandy @ gmail.com or lilxandy @ hotmail.com , (send to both would be nice) anyways, i cant seem to figure out to install the swenum files. it says here to open "add hardware" and select "system devices" and chose have disk... but!!!! the problem is... xp only has add hardware wizard :( and when i opened the wizard, i cant find system devices and chose disk... it just shows a bunch of stuff like already installed stuff that you want to troubleshoot [Reply or follow-up to this message] re: sound device error Friday, September 9, 2005 at 1:30 pm Posted by Marian (3 messages posted) Well, I did one of the two fixes so far. Since I had the PnP SW Emulator installed already, I did Ven's fix. I now have the drivers loaded! I can get the Turtle Beach Control Panel open and the card is in the Windows Sound setup! I don't get any errors when trying to load a sound file! BUT: I still don't have sound. I tried another pair of powered speakers, thinking that my speakers may have also gone bad, but no, the other ones didn't work either. Does this sound like the PnP SW Dev Emulator is bad? Since it is such a long, involved fix and instructions say to do only if one does NOT have the PnP SW Device Emulator, I hesitate to do that fix. Anyone have any suggestions? On Saturday, September 3, 2005 at 7:39 pm, Marian wrote: >I have had XP SP2 installed for about 8-9 months now and my sound just died 5 days >ago -- after a Windows Update for .Net Framework. (hmmm... I wonder...) > >I have an ASUS 4P4-800 Deluxe mobo with onboard SoundMax audio. After messing around >with it from Mon evening to Tues afternoon, I figured it was the onboard audio... >so I ordered a sound card (the Turtle Beach Montego DDL since I have had problems >with Creative in the past -- and I got a good price!). > >Anyway, the same problems came up. The driver installed, but not started. Strange >though that Windows Media Player just did it's thing when I loaded it, the video >moved but no sound! MusicMatch gave me an error though. The PnP SW Emulator is >there, so I will be trying King's solution first and then Ven's if the first fails. >(Although I do not have all the same audio devices he lists, I guess the standards >such as audio codec, etc should be dealt with in the same manner.) > >In advance, I would like to thank you all for your posts. I, as many others have >said, can not believe that the hardware and software manufacturers don't give these >sane suggestions to the users! And thank you to the Annoyances.org people for having >this website! > >I will be back in the next few days to post an update on what worked/didn't work >-- hopefully one of the fixes will work! > >Marian > > > > [Reply or follow-up to this message] re: sound device error Friday, September 9, 2005 at 11:30 pm Posted by will (1 messages posted) Hi There I have just downloaded C-Media AC97 Audio Device from Windows Update. Right after it, my sound stopped working. I tried reinstalling my original sound driver from my CD, but it did not have any effect at all. There is no error message of any sort. According to my computer, my sound driver is working perfectly, and I double checked the cable connections to make sure that everything is in place. Everything is working as it should be, except there is just no sound coming out of my speaker. Any help is appreciated. I am using Windows XP SP2, and just ran the latest update. Thanks [Reply or follow-up to this message] Please Help!! Thursday, October 6, 2005 at 9:11 am Posted by Lara (2 messages posted) I think I accidently deleted my sound device when trying to clean up my computer in control panel. Since then whenever I try and play a song in Media player it says: Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. I have since been to control panel and clicked on 'sound & audio devices' it simply says i don't have an audio device. I got downloaded 'mutimedia audio controller' from the dell website and when I try and install it, it says: 'The hardware was not installed because wizard can not find the necessary software' I'm so lost! I have no CD for it, but if thats what I need I have access to them. I have XP as well. Please help! [Reply or follow-up to this message] re: Please Help!! Friday, October 21, 2005 at 11:41 am Posted by Mike (323 messages posted) Hi Lara I have a possible Fix for this send me mail ,reply and I send you the right files you need to fix it.or you can read up on it here. http://www.annoyances.org/exec/forum/winxp/1099455688 Cheers Mike On Thursday, October 6, 2005 at 9:11 am, Lara wrote: >I think I accidently deleted my sound device when trying to clean up my computer >in control panel. Since then whenever I try and play a song in Media player it says: > >Windows Media Player cannot play the file because there is a problem with your sound >device. There might not be a sound device installed on your computer, it might be >in use by another program, or it might not be functioning properly. > >I have since been to control panel and clicked on 'sound & audio devices' it simply >says i don't have an audio device. I got downloaded 'mutimedia audio controller' >from the dell website and when I try and install it, it says: > >'The hardware was not installed because wizard can not find the necessary software' > >I'm so lost! I have no CD for it, but if thats what I need I have access to them. >I have XP as well. Please help! [Reply or follow-up to this message] re: sound device error Saturday, October 29, 2005 at 5:38 pm Posted by jan (1 messages posted) i cant find swenum.inf or the other 1 can anyone help me step by step? thanks On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: sound device error Saturday, December 24, 2005 at 3:42 am Posted by Alex (1 messages posted) Hi to all, as all of you, I have the same problem... My computer refuses to output sound... I have c-media ac97 onboard audio device (on Windows XP sp2), and everything was fine until few days ago (I don't know what happened!!!). It seems like the audio device is fine but I get the "driver is enabled but has not been started" message (when I go to the properties of the audio device). I have also noticed that the Plug and Play Software Device Enumerator has this irritating exclamation mark next to it (the error is: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"). I've tried all the suggestions on this thread and I still can't get rid of the error. I've also tried to uninstall/reinstall the audio device...Nothing helps!!! When I'm trying to delete some of the registry keys (Ven's suggestion) I get this error: "cannot delete swenum. Error while deleting key" although I gave myself permissions. One more thing: I have two HD and on each one of them I have Windows XP (I'm not sure if the other one has sp2 - It's my backup drive) and everything works perfectly when I boot from the backup drive - So I'm sure this is a software problem!!!! I'm totally helpless!! Somebody please help me... thanks in advance, Alex. On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. > >Then I tried removing and adding back the Plug and Play Software Device Enumerator >as you suggested without success. > >Then I went further reinstalling some of the kernel sound drivers and that resolved >the issue in my case so I describe my steps. > >First I suggest everyone to create a System Restore point to have something to return >in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the >beginning of the Windows startup and select Safe Mode if the system doesn’t start >in normal mode and use System Restore there to go back to the working configuration. > >Then try these steps only if the others mentioned here don’t help. I had everything >ok in Device Manager and every driver was running that should, compared to an other >working system, but the symptom was that there was no sound coming out from the sound >card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices >Control Panel there was only the Voice recording option on the Voice tab, and the >MIDI music playback (without the sound card being in the list) on the Audio tab active. >The others like Voice playback, Sound playback, Sound recording and everything on >the Volume tab was grayed out. > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > >Good luck! > >Ven [Reply or follow-up to this message] re: sound device error Monday, December 26, 2005 at 5:25 am Posted by daneil (1 messages posted) the best solution ever!!! my sound works again when I used the ''machine.inf solution'' microsoft sucks!!! they can't come up with this solution!! [Reply or follow-up to this message] re: sound device error Monday, January 9, 2006 at 3:42 pm Posted by Marian (3 messages posted) Alex, I have had this problem twice now in the last year. Fortunately after the first time, I printed out the two fixes so I was able to use again last week. I too got the error on deleting the keys, but the fix still worked. I did the "King" PnP Emulator fix FIRST, then the "Ven" device delete/restore second. You may have to try it again, doing them in that order. I am not sure if one only will work or if done in the opposite order. My heartfelt thanks go to King & Ven for providing the ONLY working solutions! Mari On Saturday, December 24, 2005 at 3:42 am, Alex wrote: >Hi to all, > >as all of you, I have the same problem... My computer refuses to output sound... >I have c-media ac97 onboard audio device (on Windows XP sp2), and everything was >fine until few days ago (I don't know what happened!!!). >It seems like the audio device is fine but I get the "driver is enabled but has not >been started" message (when I go to the properties of the audio device). >I have also noticed that the Plug and Play Software Device Enumerator has this irritating >exclamation mark next to it (the error is: "This device is not working properly because >Windows cannot load the drivers required for this device. (Code 31)"). > >I've tried all the suggestions on this thread and I still can't get rid of the error. >I've also tried to uninstall/reinstall the audio device...Nothing helps!!! > >When I'm trying to delete some of the registry keys (Ven's suggestion) I get this >error: "cannot delete swenum. Error while deleting key" although I gave myself permissions. > >One more thing: I have two HD and on each one of them I have Windows XP (I'm not >sure if the other one has sp2 - It's my backup drive) and everything works perfectly >when I boot from the backup drive - So I'm sure this is a software problem!!!! > >I'm totally helpless!! Somebody please help me... > >thanks in advance, >Alex. > > > [Reply or follow-up to this message] re: sound device error Monday, January 16, 2006 at 8:51 am Posted by MOW (1 messages posted) On Monday, January 9, 2006 at 3:42 pm, Marian wrote: >I too got the error on deleting the keys, but the fix still worked. I get two errors deleting keys, and for me the fix doesn't work. After reinstalling the enumerator, I still get the exclamation mark and the Code31 message. I even pulled out the sound card because XP would reinstall its drivers (SB PCI WDM) without any chance of interaction at the next boot. Ideas, anyone? MfG MOW [Reply or follow-up to this message] re: It works!!! Saturday, February 18, 2006 at 6:12 am Posted by tondi (1 messages posted) hello. I did everything what I've read in here. Means that I used your way to fix my sound device. But the problem is that I still cant not find this plug and play enumerator when I add new hardware. Who knows how to help me? [Reply or follow-up to this message] re: sound device error Saturday, February 18, 2006 at 9:20 pm Posted by Lou (2 messages posted) I tried all the stuff even Ven suggested. The Microsoft Kernel devices did not show up. I also could not delete the swenum key. I deleted and reinstalled the PnP sw enumerator dozens of times and still get a code 31 and yellow exclamation point. On Monday, January 16, 2006 at 8:51 am, MOW wrote: > [Reply or follow-up to this message] re: sound device error Sunday, February 19, 2006 at 4:59 pm Posted by mindy (1 messages posted) Over 2 years after the initial s.o.s. message, your solution still works like a charm! I also knew what the problem was--that pesky M.I.A. PnP device enumerator--but I couldn't seem to get it back into the system no matter what & how many times I reinstalled the drivers. (only it was maybe 6 hours of brain drain-there's No possible way I'd let it go on for 6 months, as 1 of the posts here said about their problem-Yikes!) You'd be amazed at the frequency this problem plagues systems-well, maybe You wouldn't be amazed at how many poor souls are suffering--but your's was the only answer that worked!! Thank You SO Very Much, you guys really are Great! Cheers! On Monday, April 18, 2005 at 5:22 am, Lauren wrote: >You guys are great. I have been struggling with this sound problem for over 6 months >and I had isolated it to a Plug and Play error but wasn't sure how to go about fixing >it. Your solution was easy and worked beautifully. Just wanted to say thanks. > > > > > [Reply or follow-up to this message] re: sound device error Thursday, February 23, 2006 at 3:05 am Posted by dadadada (1 messages posted) hihihi..im having the same problem!! but i cant download those 2 files : #1. swenum.inf #2. swenum.sys can someone who has it send to me please?? ------------------------------------------------------- On Saturday, October 18, 2003 at 10:04 am, Mike wrote: >I noticed quite a few threads with this problem after a search on >Google Groups. Nothing helped, but I think I found the solution > >The symptom is that you see the message "driver is enabled but has not >been started" on the sound card settings, and everything sound card >related is working fine, except that message, and that you can't see >any audio devices in audio settings. > >Here's the solution that worked for me. > >First check your System group in Device Manager and see if you see an >entry called "Plug and Play Software Enumerator." If you don't see it, >then I have the solution for you. > >I remembered accidentally deleting Plug and Play Software Enumerator >from the System group in device manager. I reinstalled it, and >everything worked fine. > >Here's how to reinstall it: > >You'll need to find two files (try doing a Google Search) > >#1. swenum.inf >#2. swenum.sys > >Then Add New Hardware, System Device, and have disk. Choose swenum. >Install it. Reboot. > >Voila. It should be fixed. > > > [Reply or follow-up to this message] re: sound device error Sunday, February 26, 2006 at 6:11 am Posted by Roger (2 messages posted) I was able to get swenum.inf from a Windows 98 SE cd that I once used. But I think the procedure to modify machine.inf does the same thing. Unfortunately for me, nothing seems to work. I run XP Professional with SP2. The odd thing for me is that I had once installed Windows XP Pro and the sound worked fine. Then I independently added SP2 and the sound worked fine. Then I discovered I had a bogus copy of Windows XP Pro and decided to fix that by buying a fully legitimate copy of XP Pro from a reputable vendor. It came with SP2 already on it. With help from Microsoft Tech Support, I installed my new XP Pro with SP2 over my existing installation so I could be legal (I had an installation problem and needed Microsoft to resolve it). After successfully doing that, no more sound. I have the usual symptoms as described by many in this forum. I didn't know it right away and hung up with Microsoft. Once I discovered the problem, I called back on the same Case Number only to have Microsoft conclude that the problem was with my hardware (SoundBlaster Live Model SB0060US). What a joke. The card was fine before I decided to do the "right thing" and get a legitimate copy of XP Pro. Just for fun, I installed the same card in another computer running Win 98 and it worked fine. So here I am after two months with no sound. I am a musician and use an electronic keyboard to compose songs in my computer using the MIDI interface of my sound card. I also convert tapes and records into MP3 format to create my own library of songs. So think of the pain that I am undergoing without having sound. I tried both methods (King and Ven in that order), but neither of them solved the problem. Short of going the FDISK route and rebuilding everything from scratch with no promises that this will solve the problem, does anybody have any suggestions for me. If I can't solve this problem, Linux is starting to sound better and better to me especially now that Microsoft is heading in the direction of forcing me to buy a new license if I change motherboards. Thanks, Roger [Reply or follow-up to this message] re: sound device error Sunday, February 26, 2006 at 6:39 pm Posted by John Thomas (1 messages posted) VEN! Your solution most closely described my specific conditions (software enumerator present and working, etc.) so I tried it first. I have sound! I own a 16 track semi-commercial recording studio. Having had NO sound for the past several days had been turning my hair gray and my clients most definitely OFF. All I can say is . . . God Bless You. Sincerely, JT [Reply or follow-up to this message] re: sound device error Monday, February 27, 2006 at 8:08 pm Posted by trent (1 messages posted) AAARRRRRRGHHHHH! I checked the pnp enumerator (it is working, or so it says), I tried the method of deleting the drivers in the device manager, and windows still says I have "no audio device" while I have tried both of my sound cards (internal and PCI) for use as an audio device. Windows does recognize my sound cards for the recording and midi playback. I have no idea what to do other than to convert my tower into an expensive boat anchor. Please help. Sys info: intel 1.6ghz p4 512 MB ram windows xp -Trent On Thursday, February 23, 2006 at 3:05 am, dadadada wrote: > >hihihi..im having the same problem!! but i cant download those 2 files : #1. swenum.inf > #2. swenum.sys > >can someone who has it send to me please?? > > >------------------------------------------------------- > > [Reply or follow-up to this message] re: It works!!! Sunday, March 5, 2006 at 8:22 pm Posted by Fernando Bernardes (1 messages posted) Can't say how much I appreciate people like you sharing your knowledge with PC novices like myself. Not only you solved a puzzle that was driving me nuts, but you also saved me some bucks of that new sound card I was about to buy, assuming something was wrong with mine after installing Win XP. Finally I got sound after two months of head scratching. Thank you! On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > > [Reply or follow-up to this message] re: It works!!! Tuesday, March 14, 2006 at 8:58 am Posted by Palmer taskerud (1 messages posted) Thanks very much for the tech tip to fix the sound card issue. I had never come accross this problem before and it was a stumper. Many thanks and I will add this to my bag of tricks with credit to you. How on earth did you figure this out? On Sunday, March 5, 2006 at 8:22 pm, Fernando Bernardes wrote: >Can't say how much I appreciate people like you sharing your knowledge with PC novices >like myself. Not only you solved a puzzle that was driving me nuts, but you also >saved me some bucks of that new sound card I was about to buy, assuming something >was wrong with mine after installing Win XP. Finally I got sound after two months >of head scratching. Thank you! > > > [Reply or follow-up to this message] re: sound device error Wednesday, March 15, 2006 at 5:17 pm Posted by Quinn (1 messages posted) I tried the fix shown here on my Dell running on WinXP. Modified the machine.inf as described and added new hardware. I got the plug and play enumerator to show up. Now I have no sound capabilities at all. It keeps trying to add different sound card kernals from windows. I tried to uninstall them all, but they just keep showing up. It has caused so many conflicts with my machine that I had to completely disable my soundcard or else it hangs up trying to do anything and bootup takes nearly ten minutes. How can I put it back to what it was before I started all of this? System Restore does nothing. I can't figure out a way to uninstall the plug and play enumerator. I'm tempted to try putting in a new sound card, but it doesn't sound like that will accomplish anythinf for me. I really don't want to wipe my computer and start over (I don't even know if that would fix it). Please help. On Tuesday, January 6, 2004 at 2:59 pm, Tony Marques wrote: >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > [Reply or follow-up to this message] re: sound device error Wednesday, March 22, 2006 at 9:10 am Posted by Wade smith (1 messages posted) FOUND THE PROBLEM! I am running WinXp also and had working audio devices in control panel. Found the PNP enumerator, but still no device in speakers or media player. Found out that in control panel, administrative tools, computer management, services and apps, services, windows audio had been turned off. I reset to auto and started service and it works fine now! I belive this occured during one of my service pack updates, which I apply regularly, Good Luck, dawadester [Reply or follow-up to this message] re: sound device error Thursday, March 23, 2006 at 8:17 pm Posted by Zachary D Hughes (1 messages posted) i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is not working right has a code 10 and i'm run XP home ED. On Friday, October 17, 2003 at 2:50 pm, tonyb wrote: > >sound device error > >i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is not working right has a code 10 and i'm run XP home ED. > >whats is going wrong? > >thanks [Reply or follow-up to this message] Antique threads, why keep on recycling so long? Thursday, March 23, 2006 at 9:32 pm Posted by Kiwi (2204 messages posted) The gurus don't read these, don't you know! Too old; takes to long to load & find whatever caboose has been added. New threads get new attention. Try it, you'll like it. . Kiwi ** On Thursday, March 23, 2006 at 8:17 pm, Zachary D Hughes wrote: > >i have xp with soundmax integrated digital, but when i try to play any music files >>or films, windows media player give me this error >> >>Windows Media Player cannot play the file because there is a problem with your sound >>device. There may not be a sound device installed on your computer, it may be in >>use by another program, or it may not be functioning properly. >> >>device manager is showing that this device is not working right has a code 10 and >i'm run XP home ED. > > [Reply or follow-up to this message] re: sound device error (WINMM WDM Audio Compatibility Driver code 38) Saturday, March 25, 2006 at 11:15 am Posted by RichieP (1 messages posted) Just wanted to add my slightly different experience to the thread. Started with no sound, and had yellow cross against WINMM WDM Audio Compatibility Driver – Error 38, Driver could not be loaded. Uninstall/Reinstall resulted in the ‘not suitable for this platform error’ for a device called ‘MEDIA’. So I tried the swenum de/reinstall (great instructions btw – good job), and tried to (re)install WINMM WDM Audio Compatibility Driver, the install still didn’t work. So I had ‘Unknown Device’, ‘MEDIA’ in Sound, Video and game Controllers, and no sound. I used Update Driver on the Unknown Device, allowed it to look on Windows update, and it worked – I now have sound back ! (Now I need to Ghost onto a new HDD because of the bad sectors I keep finding, I think this is the real source why I lost it in the first place.) Lesson two is that it’s taken me a while to get this sorted – don’t give up ! >RichieP On Wednesday, March 22, 2006 at 9:10 am, Wade smith wrote: >FOUND THE PROBLEM! >I am running WinXp also and had working audio devices in control panel. Found the >PNP enumerator, but still no device in speakers or media player. Found out that >in control panel, administrative tools, computer management, services and apps, services, >windows audio had been turned off. I reset to auto and started service and it works >fine now! >I belive this occured during one of my service pack updates, which I apply regularly, >Good Luck, dawadester > > [Reply or follow-up to this message] re: sound device error (WINMM WDM Audio Compatibility Driver code 38) Monday, April 17, 2006 at 5:28 am Posted by steven (1 messages posted) Hi all i have had no sound problems for 2 months now.My problem is that my windows audio would not stsrt in services.I copied the audiodll file to system32,but that did not work.This morning i found a site http://www.kellys-korner-xp.com/top10faqs.htm go onto this site and click where did my sound go then click on the word here this will fix the problem.Then shut down and restart pc.You might need to uninstall and reinstall drivers after.I hope this helps you all as it has taken me ages to sort out and i wanted to share it with you all, Kind Reguards, Steve. [Reply or follow-up to this message] sound card Saturday, April 22, 2006 at 4:20 am Posted by romela (1 messages posted) Hello, i have windows XP professional SP2,i have used VIAUSP2V256.But the problem is no sound at all.i got got dialog box says hardware is missed then i tried to add hardware but it didn't work (strange) and device manger even didn't open and did show anything just empty page. i hope to get your answers guys. thank you all. [Reply or follow-up to this message] re: sound card Wednesday, May 10, 2006 at 10:34 am Posted by hiram (1 messages posted) Im having the same problem as romela, when i go to device manager, there is nothing there... can any one help?? thanks [Reply or follow-up to this message] re: sound card Tuesday, May 23, 2006 at 3:24 am Posted by Gem (1 messages posted) I've been having similar problems to what has been mentioned here. I have Windows XP embedded. The sound had stopped working on my computer, when I went to sound devices everthing was greyed out, and I was told no sound devices present. So I went to device manger and it said everything was working properly, all apart from Microsoft Kernel wave audio mixer. My first thoughts were where the heck did that come from, as it wasn't there before and as far as I know I haven't installed it. So I disabled the device and enabled it, now the sound is working fine (for now). But every time you use the touch screen the computer beeps, like an error beep, but in device manager nothing is wrong. When we use an alternative input method there is no beep. Anyone have any clue? I'm quite lost myself. Cheers [Reply or follow-up to this message] re: sound device error Tuesday, June 6, 2006 at 7:41 pm Posted by tom (1 messages posted) How does one restore the kernel sound drivers? i deleted them before i made the checkpoint. On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. > >Then I tried removing and adding back the Plug and Play Software Device Enumerator >as you suggested without success. > >Then I went further reinstalling some of the kernel sound drivers and that resolved >the issue in my case so I describe my steps. > >First I suggest everyone to create a System Restore point to have something to return >in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the >beginning of the Windows startup and select Safe Mode if the system doesn’t start >in normal mode and use System Restore there to go back to the working configuration. > >Then try these steps only if the others mentioned here don’t help. I had everything >ok in Device Manager and every driver was running that should, compared to an other >working system, but the symptom was that there was no sound coming out from the sound >card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices >Control Panel there was only the Voice recording option on the Voice tab, and the >MIDI music playback (without the sound card being in the list) on the Audio tab active. >The others like Voice playback, Sound playback, Sound recording and everything on >the Volume tab was grayed out. > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > >Good luck! > >Ven [Reply or follow-up to this message] re: It works!!! Thursday, July 13, 2006 at 2:53 pm Posted by Donald Lugo (1 messages posted) I came across the same issue and after getting the files. everything worked fine. Thanks for the help. On Friday, December 12, 2003 at 1:27 pm, osnat wrote: >Hello, > >just wanted to let you know it worked. I have those two files on my 98 dual boot >partition, I intalled the device and I have sound. >unbelieveable!!! > >Thanks so much!! > >Lin Lin, you can email me if you still haven't found those files, I'll send them >to you, or you can try a friend with 98, it's there!! >I'm at: osnatm@matav.net.il > [Reply or follow-up to this message] Really, really DOES work!!! :-) Monday, July 24, 2006 at 1:27 pm Posted by Sharon (1 messages posted) Ya'll are so helpful! And I can't tell you enough just how much you are appreciated. I followed the steps to the T and was so excited when I heard music coming from my speakers. I have spent the past two weeks trying and trying-reformating, installing, downloading different driver's, etc. and none of it worked. Was beginning to feel as if though I would need to throw this system straight out the window! LOL I'm in heaven now, and again, want to thank everyone who responded to this error message, and especially to those of you who had the sollution! WAY TO GO!!!!!!!! Sharon [Reply or follow-up to this message] re: sound device error Thursday, July 27, 2006 at 11:19 am Posted by Sarah (1 messages posted) HELP PLEASE!! My C-Media AC97 Audio Device isn't working it can't even start up. I've tried everything to uninstalling it to reinstalling it but nothing has worked.Please Help me ASAP!! Thank you very much [Reply or follow-up to this message] re: sound device error Thursday, July 27, 2006 at 12:04 pm Posted by Rich Kurtz (12246 messages posted) Start a new thread, don't tack your problem on to a 3 year old thread that no one wants to look at any more. You'll get much better results. [Reply or follow-up to this message] re: wow it works Wednesday, August 9, 2006 at 2:41 am Posted by Michael (1 messages posted) SORRY FOR CAPS BUT READ THIS!!!!! There is much great info here but I fear many of us have a simple problem. I too "tried everything" until I read Ben's post about checking under administrative tools. My "sound" was STOPPED! Are you kiddin' me. Stopped. Who know's how, but clicking "start" ended days of compu-wrestling. Thanks Ben, and hey all - check your admin tools from now own. On Thursday, December 16, 2004 at 7:12 am, Ben wrote: >Hi, > >I also had the "No Audio Device" problem. This fixed it: > >Click on Administrative Tools > Services and make sure "Windows Media" service is >running. If it is not, right-click on this service and select "start". > > > [Reply or follow-up to this message] re: sound device error Thursday, August 10, 2006 at 10:24 am Posted by Mark Brown (1 messages posted) Thank you so much for this helping hand - the machine.inf method worked a treat for me! I was stuck with a machine and no sound (CMedia AC'97 Audio). I had even tried a completely new mainboard in this machine in an effort to resolve the "Driver is enabled but not started" error. Your method saved me from installing a new mainboard into the client's pc. Believe it or not I am a PC Technician (Microsoft and CompTIA Certified) by trade, so it just goes to show that even the experts can use a hand now and then! Thanks again Tony ;) On Saturday, December 6, 2003 at 3:31 pm, Tony Marques wrote: > >copy machine.inf from %windir%\inf to a temp dir >remove line 20: ExcludeFromSelect=* > >add new hardware have disk (select the temp dir with the modified machine.inf) and >install the plug and play software enumerator > >swenum.sys is found in system32\drivers >streamci.dll is found in system32 >or they can be found on your windows disk > [Reply or follow-up to this message] re: sound device error Monday, August 14, 2006 at 4:48 am Posted by Heinz (1 messages posted) Thanks VEN, this solution works fine. I had the same problems and tried before the other ways. However after your step 5 it was necessary to do following steps: 5.1 Shutdown Windows 5.2 Open device manager 5.3 Enable the device disabled in step 4 After that windows starts several trials and finaly windows will reinstall the kernel drivers deinstalled in step 5. Again thanks to VEN! On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. > >Then I tried removing and adding back the Plug and Play Software Device Enumerator >as you suggested without success. > >Then I went further reinstalling some of the kernel sound drivers and that resolved >the issue in my case so I describe my steps. > >First I suggest everyone to create a System Restore point to have something to return >in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the >beginning of the Windows startup and select Safe Mode if the system doesn’t start >in normal mode and use System Restore there to go back to the working configuration. > >Then try these steps only if the others mentioned here don’t help. I had everything >ok in Device Manager and every driver was running that should, compared to an other >working system, but the symptom was that there was no sound coming out from the sound >card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices >Control Panel there was only the Voice recording option on the Voice tab, and the >MIDI music playback (without the sound card being in the list) on the Audio tab active. >The others like Voice playback, Sound playback, Sound recording and everything on >the Volume tab was grayed out. > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > >Good luck! > >Ven [Reply or follow-up to this message] re: sound device error Saturday, September 2, 2006 at 8:54 pm Posted by Tony (1 messages posted) 9-02-06 Found both files, (Yahoo search), installed and worked fine. Thanks! Tony On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: It works!!! but for more (thanks as well) Saturday, September 2, 2006 at 8:55 pm Posted by Boyo Rolo (1 messages posted) >Yeah well I need to start off by saying it works , but not ony for audio cards, but for other hardware as well. When I reinstalled XP for my comp none of my hardware devices: cd rw& dvd rw drives, auido card ;printer were not recognized by my computer. In fact when i reinstalled their respective drivers they became corrupted again(lilttle yellow exclamation mark Came back) smell frustration anyone;-) now fast forward 2 days to me discovering this site an reinstalling plug and play enumeratorend to my problem not quite but it did solve most it mainly the optical drives which made recovery joyful still had to find a whole lot of drivers but thats not that bad any way P.S. thanks, firstly to the moderators of this site; secondly mr. genuis (forgot the name sry) who spelled the instructions word for word on how to reinstall plug and play enumerator and finally you the visitor to this forum and the other people who liven this thing up wow still work after 2 years On Tuesday, January 6, 2004 at 3:01 pm, Tony Marques wrote: > >Again, these are instructions on how to install the Plug and Play Software Enumerator >in XP/2k -- if it is missing. If it isn't missing and works then this wouldn't be >the cause of your audio problem. > >If you had problems with the previous instructions, here they are again. > >I presume swenum.inf is a Win9X/ME only file. >The machine.inf solution should work for 2000 and XP. If you can't find or see the >files it may be because your explorer isn't configured to show system or hidden files >-- check your options or use a cmd prompt. > >From an MSDOS cmd prompt type or cut and paste > >md \temp >cd \temp >copy %windir%\inf\machine.inf \temp\allmachine.inf >copy %windir%\system32\drivers\swenum.sys \temp >copy %windir%\system32\streamci.dll \temp >notepad \temp\allmachine.inf > > >Using notepad go to line 22 (CTRL-G 22) which should be >ExcludeFromSelect=* >delete and remove that line wherever you find it (Line 20 maybe) >and save the file > >We're finished that part. Notepad and the cmd prompt can be closed. %windir% was >probably c:\windows\ and that was automatically be expanded in the windows cmd prompt. > >Now, just go to Add Hardware, add a new hardware device there at the bottom, install >from list, next, have disk, and select the temp directory where we copied the files >(c:\temp\ in the example here). > >You should have all the different machine level services listed since we've removed >the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software >Enumerator and nothing else so select and install only that. > > > > > [Reply or follow-up to this message] re: It works!!! but for more (thanks as well) Tuesday, September 19, 2006 at 8:56 pm Posted by latzo (1 messages posted) Awsome, that worked! i fixed a firiend's computer with your instructions!! sorry my typing sucks On Saturday, September 2, 2006 at 8:55 pm, Boyo Rolo wrote: >>Yeah well I need to start off by saying it works , but not ony for audio cards, >but for other hardware as well. When I reinstalled XP for my comp none of my hardware >devices: cd rw& dvd rw drives, auido card ;printer were not recognized by my computer. >In fact when i reinstalled their respective drivers they became corrupted again(lilttle >yellow exclamation mark Came back) smell frustration anyone;-) now fast forward 2 >days to me discovering this site an reinstalling plug and play enumeratorend to my >problem not quite but it did solve most it mainly the optical drives which made recovery >joyful still had to find a whole lot of drivers but thats not that bad any way >P.S. >thanks, firstly to the moderators of this site; secondly mr. genuis (forgot the name >sry) who spelled the instructions word for word on how to reinstall plug and play >enumerator and finally you the visitor to this forum and the other people who liven >this thing up >wow still work after 2 years > > [Reply or follow-up to this message] re: It works!!! but for more (thanks as well) Tuesday, October 3, 2006 at 2:06 pm Posted by Ego! (1 messages posted) The method of deleting the software enumerator worked for me, after countless nights of nightmares with a SB live 5.1 on WinXP SP2. :D! Just post your names and you all will be added to my testament ;) Many thanks!! On Tuesday, September 19, 2006 at 8:56 pm, latzo wrote: >Awsome, that worked! i fixed a firiend's computer with your instructions!! > >sorry my typing sucks > > > [Reply or follow-up to this message] re: wow it works Thursday, October 5, 2006 at 5:51 pm Posted by James Saklas (7 messages posted) I also have the No Audio Device problem and have tried everything. I reloaded the drivers from ABIT. I already have the PnP Attenuator. In Administrative Tool under Services I have Windows Audio and it is "Started" but I have NO Windows Media. Should I? [Reply or follow-up to this message] re: It works!!! but for more (thanks as well) Sunday, October 8, 2006 at 8:04 am Posted by Eugene (1 messages posted) Thanks a million and thanks a mile. It helped and did solved the problem. Living without sounds is almost a nightmare, and this has worked it out good. Nice one! Million Thanks, Eugene [Reply or follow-up to this message] re: reinstallation Wednesday, October 11, 2006 at 12:03 am Posted by zaengi (1 messages posted) Hi, I had the same problem with the plug and play system enumerator. probably it occured after deinstallation of a media player. the thread concerning reinstallation of the PnP enumerator didn't work in my case, either the reinstallation of the soundblaster. my solution for the PnP enumerator problem for windows xp user is the following: reinstall the service pack 2 on your computer. you can download it from the microsoft homepage (about 260MB, it's free). due to the reinstallation lots of drivers etc are overwritten. you don't need to uninstall service pack 2 before reinstallation, you can just overwrite it. after the reinstallation, my sound device worked properly. [Reply or follow-up to this message] Done it all and still quiet... Friday, October 13, 2006 at 6:48 pm Posted by PlackSlayer (1 messages posted) After trying all methods listed in this huge thread I have not gotten any closer to fixing my "No Audio Device" problem. Any other ideas are welcome. My situation: I have the onboard AC97 device from dell, installs just fine but "No Audio Device" is present for WAV functions, midi works fine. I have tried different versions of the drivers... I had my PNP s. enumerator, but I uninstalled it and removed it from the registry and reinstalled it just fine to no avail... I have even does a recovery install of windows XP Pro (not pirated - from dell) with little change in the situation. I have no restore point to go back to as it happened years ago before I was even asked to fix this issue. My last resort is to completely format and try again but I would rather not do that. If anyone has any more suggestions that would be grand, thanks in advance. --J [Reply or follow-up to this message] re: It works!!! Thursday, October 26, 2006 at 2:21 pm Posted by AphexTwin (1 messages posted) Hi my friend, i'm fabio and i'm italian...sorry but i don't speak english very well. I have your same problem, but I don't find the files: - swenum.inf - swenum.sys you can help me in some way? you can send the files to me via mail or msn ? You I would be some recognizing :-) Bye bye Fabio [Reply or follow-up to this message] re: It works!!! Monday, December 18, 2006 at 9:00 am Posted by Ucho (1 messages posted) Thanks people, this solution really worked for me!!! I'm so greatfull I saved myself of reinstalling windows XP! tHANK you !! ucho On Thursday, October 26, 2006 at 2:21 pm, AphexTwin wrote: >Hi my friend, i'm fabio and i'm italian...sorry but i don't speak english very well. > >I have your same problem, but I don't find the files: > >- swenum.inf >- swenum.sys > >you can help me in some way? you can send the files to me via mail or msn ? > >You I would be some recognizing :-) > >Bye bye > >Fabio [Reply or follow-up to this message] re: It works!!! Wednesday, December 20, 2006 at 10:27 pm Posted by Mac (1 messages posted) I've Read Through this Whole Thread. Same Problems I Have, Or So I Thought. I've Reinstalled The Emunator With the Instructions Givin Above An Still Nothing. So I Read On An Saw About Administrative Tools. I Had To Start The Windows Audio An The Windows Media Player, An Still Nothing. I Still have An Error In Device Manager With The Emunator. I Have Reltek AC'97. I Even Reinstalled That An Still Nothing. I Have No Idea. If Somebody could Help Possibly Anymore That'd Be Great. [Reply or follow-up to this message] re: wow it works Saturday, December 23, 2006 at 12:53 pm Posted by Steve (1 messages posted) Ahhhhh, what a pearl of wisdom: keep it simple and, indeed, it was. Thanks Ben !!! I still don't know how the audio services were stopped. Probably one of the unending "service" packs for Microsoft. Thanks again for saving me time and money. Steve On Wednesday, August 9, 2006 at 2:41 am, Michael wrote: >SORRY FOR CAPS BUT READ THIS!!!!! >There is much great info here but I fear many of us have a simple problem. I too >"tried everything" until I read Ben's post about checking under administrative tools. >My "sound" was STOPPED! Are you kiddin' me. Stopped. Who know's how, but clicking >"start" ended days of compu-wrestling. Thanks Ben, and hey all - check your admin >tools from now own. > > > [Reply or follow-up to this message] re: sound device error Monday, January 29, 2007 at 11:38 am Posted by dennis (1 messages posted) ok we got the emulator problem fixxed. How does one rmove 2 of the 3 emulators on his device manager when the uninstall button is not an option? On Monday, December 20, 2004 at 6:55 am, Ina Maia wrote: >Fantastic solution, especially since i have an old win98se installer, and xp allows >me to right-click > expand into a temporary folder i created on my c: drive. my onboard >sound is now working beautifully, after sp2. many many thanks! > > > [Reply or follow-up to this message] re: sound device error Sunday, February 11, 2007 at 10:12 am Posted by Niciphoros (1 messages posted) Thanks to all for the great advice on this page. I tried the Enable PNP stuff first; that didn’t help. Then I ran through the steps that Ven suggested. These didn’t work straight away, because I was running in normal mode and several of the devices would not uninstall until the computer was rebooted, at which time they would immediately reininstall. So, I booted into safe mode (F2 on startup) first, uninstalled ALL audio devices, and then rebooted by my machine into normal mode. Just to be sure, I rebooted my machine one final time. After the final reboot sound worked perfectly. Thanks for all the great this problem. On Thursday, April 21, 2005 at 6:02 am, Ven wrote: >Hello to all, > >I got much useful information from this topic, but none of them resolved my sound >problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried >removing the SB card and enabling the built in VIA AC 97 without success. > >Then I tried removing and adding back the Plug and Play Software Device Enumerator >as you suggested without success. > >Then I went further reinstalling some of the kernel sound drivers and that resolved >the issue in my case so I describe my steps. > >First I suggest everyone to create a System Restore point to have something to return >in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the >beginning of the Windows startup and select Safe Mode if the system doesn’t start >in normal mode and use System Restore there to go back to the working configuration. > >Then try these steps only if the others mentioned here don’t help. I had everything >ok in Device Manager and every driver was running that should, compared to an other >working system, but the symptom was that there was no sound coming out from the sound >card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices >Control Panel there was only the Voice recording option on the Voice tab, and the >MIDI music playback (without the sound card being in the list) on the Audio tab active. >The others like Voice playback, Sound playback, Sound recording and everything on >the Volume tab was grayed out. > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > >Good luck! > >Ven [Reply or follow-up to this message] re: sound device error Friday, February 23, 2007 at 8:46 am Posted by JeremyI (1 messages posted) This is exactly the right solution! It is just what was needed for the error I was dealing with. Thank you so much--I've been without sound for a month. [Reply or follow-up to this message] re: It works!!! but for more (thanks as well) Wednesday, February 28, 2007 at 4:54 pm Posted by boddingtonthedog (1 messages posted) Brilliant! I've been stuck without sound for ages. BIG Thanks for the detailed 'cut-and-paste' instructions for us non-techies. Worked a treat!!!! [Reply or follow-up to this message] re: sound device error Tuesday, March 6, 2007 at 4:54 am Posted by jwm (2 messages posted) I don't know if Ven still haunts this forum, but I want to extend my kudos for his approach to this particular audio problem. My wife's Toshiba Satellite fell victim to the "no audio devil" somewhere along the Windows/iTunes information superhighway. Unfortunately, we were on different continents when it occurred and when we finally linked up, I spent several hours running in circles. I stumbled on this forum and Ven's solution. It worked "right out of the box!" Ven, many thanks for saving my bacon! [Reply or follow-up to this message] re: sound device error Tuesday, March 20, 2007 at 1:58 pm Posted by aaron (1 messages posted) i have tried the solutions on this page and nothing works. everything is greyed out in my sound menu but my sound chip (ac97) is in the hardware manager. i just cant get my sound to work, help! (i have tried to reinstall drivers too) On Tuesday, March 6, 2007 at 4:54 am, jwm wrote: >I don't know if Ven still haunts this forum, but I want to extend my kudos for his >approach to this particular audio problem. > >My wife's Toshiba Satellite fell victim to the "no audio devil" somewhere along the >Windows/iTunes information superhighway. Unfortunately, we were on different continents >when it occurred and when we finally linked up, I spent several hours running in >circles. > >I stumbled on this forum and Ven's solution. It worked "right out of the box!" > >Ven, many thanks for saving my bacon! [Reply or follow-up to this message] re: sound device error Wednesday, March 21, 2007 at 4:11 am Posted by jwm (2 messages posted) One thing you might check, if using iTunes, is the QOS Packet Scheduler in the Network Connection you use to connect to the Internet. I discovered, quite by accident, a conflict between QOS and iTunes, on my wife's Toshiba, after correcting the earlier problem. I can't explain why the conflict exists, except to say that the 20% of the bandwidth reserved by QOS may clash with iTunes. Setting it to 0% seems to have resolved the issue on this particular computer...which is the only one of ours to manifest this audio problem. My guess is that there are a host of issues on any given system which might contibute to this problem...so there may be no "one size fits all" solution. [Reply or follow-up to this message] re: sound device error Wednesday, March 28, 2007 at 11:06 pm Posted by Thomas (1 messages posted) My computer still effs up i cant find any of these files and i dont want to stuff up my computer. Also my appearence changes to windows classic and it pisses me off. I cant play music and it stuffs up my games. please advise. And my computer says there are updates and a second later the icon isnt there and there r no more updates. wtf? On Tuesday, March 20, 2007 at 12:58 pm, aaron wrote: >i have tried the solutions on this page and nothing works. everything is greyed out >in my sound menu but my sound chip (ac97) is in the hardware manager. i just cant >get my sound to work, help! > >(i have tried to reinstall drivers too) > > > [Reply or follow-up to this message] re: sound device error Thursday, April 26, 2007 at 11:19 pm Posted by Jeffie Jeff (1 messages posted) I don't know if it's because MS might have updated its SP2 since the thread began, but, none of the suggestions work. I still can't get the plug and play software device enumerator fixed. Any updated suggestions would be great FYI: I never had a problem with the sound until a few days ago. Computer was getting slow and clogged so I did a fresh install. Sound died after installing sp2. Software device emulator failure, so same as what you all have experienced. I redid my computer the same way 2 years ago and never had a problem. I don't know if there's something new in the sp2 they are distributing in 2007 [Reply or follow-up to this message] re: sound device error Wednesday, May 2, 2007 at 5:54 am Posted by Steve W (1 messages posted) Just for the record, I struggled with this problem for months, reinstalled the PnP enumerator several times -which only provided a temporary fix. The problem finally disappeared altogether when I deactivated the MS SQL server, which I'd installed along with Microsoft's Express Edition development tools. Steve On Thursday, April 26, 2007 at 11:19 pm, Jeffie Jeff wrote: >I don't know if it's because MS might have updated its SP2 since the thread began, > >but, > >none of the suggestions work. I still can't get the plug and play software device >enumerator fixed. > >Any updated suggestions would be great > >FYI: I never had a problem with the sound until a few days ago. Computer was getting >slow and clogged so I did a fresh install. Sound died after installing sp2. Software >device emulator failure, so same as what you all have experienced. I redid my computer >the same way 2 years ago and never had a problem. I don't know if there's something >new in the sp2 they are distributing in 2007 [Reply or follow-up to this message] re: sound device error Friday, May 4, 2007 at 8:25 am Posted by JD (1 messages posted) I'm running windows XP SP2 on a pioneer 8000dx laptop. lost all sound when undoing a system restore while trying to fix another problem (locked files) that has since been resolved. uninstalling doesn't work, neither does ven's suggestions. I have plug-n-play enumerator, and device manager says its working properly any ideas? [Reply or follow-up to this message] re: sound device error Wednesday, May 23, 2007 at 1:43 am Posted by Agron (1 messages posted) First, I would like to say a big Thank You to King whose tip on removing registry values was crucial to fixing my problem. God bless all you who are helping others with this invaluable information and ending many peoples miseries. [Reply or follow-up to this message] re: sound device error Saturday, May 26, 2007 at 4:10 pm Posted by fahn (1 messages posted) i've got the same darn PnPSoftEnuM problem and i still cant fix it using the regedit method by king or using the reinstallation of the said driver by tony (deleting line 22 in machine.inf,etc)... The error message i receive in device manager is "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".... as a result, my Cd drives are rendered useless and so have my sound card... i've still got cd based drivers to install on this new computer and its driving me nuts!!!! Assistance is appreciated [Reply or follow-up to this message] re: sound device error Friday, June 1, 2007 at 4:26 pm Posted by Andrea Carr (1 messages posted) I am having the same problem, no sound, my system says my sound rivers are there but not turned on, i have a yellow exclamation mark next to my pnp softenm. I have tried everyting it seems, i get the message... This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Click Troubleshoot to start the troubleshooter for this device. Please can someone help me too. [Reply or follow-up to this message] re: sound device error Wednesday, July 11, 2007 at 10:26 am Posted by Bob Clark (1 messages posted) I hope that I have placed my response/query in the right place. If not, blame it on my inexperience. After a major system failure, I reinstalled Windows XP Home on my PC, found that I had no sound and saw that the Plug and Play Software Device Enumerator had the yellow `problem' symbol. I uninstalled PnPSDE and hoped to reinstall it easily. Having run into problems, I searched Goggle and found this site and thread. I followed the advice initially given by Tony Maques and created a c:\temp folder and copied the relevant files swenum.sys, streamci.dll and a copy of machine.inf from which I deleted `ExcludeFromSelect=*' line. When I tried to Add New Hardware, I was and still am unable to find PnPSDE among the System Tools. Hence, I cannot install it or move on to the next step and install the relevant drivers. Any suggestions? On Saturday, February 12, 2005 at 10:33 am, michael wrote: >Mike, > >I would like to add a few things to help those who may not figure out some of the >steps. You can get the file swenum.sys, from your own computer in the windows/drivers >cache/i386/drivers.cab left click to open the cab, then right click on swenum.sys >to extract and put it in the swenum folder you have created. > >Then to get the swenum.inf go to windows/inf and copy machine.inf to your swenum >folder. Find line 20 which reads Exclude from Select=* and delete it. Your newly >created machine.inf will be the .inf you select when you browse to it from adding >a new hardware device below. > >I tried to find these on google and everyone wanted to sell them. > >Also when you use device manager to reinstall your Plug and Play Enumerator, its >a little tricky if you have not done it before. You pick install hardware, say you >have already installed the device, go to the bottome pick new hardware, then from >the list system device, the the plug and play enumerator, and then browse to you >swenum folder and it will install. > >Thanks for posting this. It fixed my problem, which i had been working on for eight >hours. > > > [Reply or follow-up to this message] re: sound device error Wednesday, August 1, 2007 at 11:08 am Posted by Jeff Furr (1 messages posted) Hello I'm getting no volume from my PC due to a Error in my sound Device I could not locate the error properly and need assistance thank you. On Friday, October 17, 2003 at 2:50 pm, tonyb wrote: > >sound device error > >i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is ok > >whats is going wrong? > >thanks [Reply or follow-up to this message] re: sound device error Wednesday, August 1, 2007 at 11:29 am Posted by Rich Kurtz (12246 messages posted) Jeff, this is a very old thread, started back in 2003. Please start a new one, you're much more likely to get a response. [Reply or follow-up to this message] re: sound device error Friday, September 7, 2007 at 12:49 pm Posted by kmfsm (1 messages posted) This is the one that worked for me. > > >1. Create the restore point. > >2. On the System Properties panel, Advanced tab, Environment Variables button, under >the User variables click New and create a variable named devmgr_show_nonpresent_devices >with the value of 1. > >3. Open the Device Manager and select Show hidden devices from the View menu. > >4. Under the Sound, video and game controllers group, find your sound card(s) and >disable it/them (don’t need to uninstall). > >5. Then uninstall the following devices: >- Microsoft Kernel Audio Splitter >- Microsoft Kernel System Audio Device >- Microsoft Kernel Wave Audio Mixer >- Microsoft WINMM WDM Audio Compatibility Driver > >6. Select Scan for hardware changes from the Action menu. Now the system should redetect >and reinstall the deleted devices automatically. You may get non signed driver warnings, >click continue. > >7. Enable the devices you disabled in step 4. You may need to restart the computer. >The problem should be disappeared, you should be able to play sounds. > > > Many thanks for this solution. > > [Reply or follow-up to this message] re: sound device error Saturday, September 8, 2007 at 11:43 am Posted by Dave Krieg (2 messages posted) Thanks King. It took every bit of the registry editing and deleting the files to get the job done on a HP ZE1210. This includes the fact that hp did not know the correct sound chip. You ended 14 frustrating hours. I'm in your debt. On Tuesday, January 18, 2005 at 5:44 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: > >1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf >to a temp folder as mentioned above. > >2.) Deinstall your failing "PnP software enumerator". > >3.) Go into the registry via regedit or the editor of your choice. In there close >all keys so you just see "my work", "workplace" or whatever the englisch name for >the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I >guess you know what I mean.) > >4.) Then search for "swenum". Delete every key that you find. Before you do so I >highly recommend to create a system restore point or a backup of your registry, just >in case something goes wrong. You have to delete the whole key, not just the line >with "swenum" in it. For example: You'll find the word "swenum" in a key where you >can also find "pnp software enumerator" and some other entries. Again :You have to >delete the whole key. On the left side you see an open folder in which you are in >right now, deleteing this folder means to delete the whole key. Do so, it the quickest >and easiest way. If there comes a warning that you don't have the permission to do >so, right click the folder and give yourself the permissions to delete the folder >;-) >Do this for all keys where you find the "swenum" in it. You should find about 5-10 >keys. > >5.) After you finished close the editor and reopen it again. Research the registry >to make sure their is no more swenum entry. > >6.) Restart, then check your registry again. Just for the case Win XP has reinstalled >something. If you find another "swenum" entry delete it. Do also search for "PnP >software enumerator". If you have done right before you shouldn't find anything. >If you do anyway, delete the whole key again. > >7.) Go to "windows/system32/drivers" and delete swenum.sys. >Also go to "windows/system32" and delete the file streamci.dll (don't do that if >you have forgotton to follow step1 of my description!) > >8.) Now reinstall your "PnP software enumerator" following the steps mentioned in >the posts above. (In the hardware manager click "have disk" and choose your temp >folder and the inf file in there, choose "PnP software enumerator" under standard >devices or something like that). > >9.) If you have done right you should have the "PnP software enumerator" back without >showing any errors. If you have done right Win XP shouldn't ask you to restart. Now >install your sound drivers, restart and be happy again. > >I hope this solution did the trick for those who didn't find the posts above solving >their problems. Maybe some steps can be left out, but I recommend to follow all of >them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] same problem, half fixed...:-| Tuesday, October 16, 2007 at 1:42 pm Posted by pavilion5300 (1 messages posted) I had the same no audio problem that suddenly appears and my solution was the last post mentioned, manually uninstall P&P software enumerator drivers (deleting actually just one registry key HKLM\SYSTEM\ControlSet0001\services\swenum ) rebooting and then uninstalling it from device manager. Then reinstall P&PSWENUM again with the well known directions mentioned above, that bring audio to live in my PC but I have a new problem, each time I reboot the audio is dead again and the audio card drivers showing the message "the driver is enabled but has not been started", then, to bring audio to live again, I have to update P&PSwENUM driver from device manager installing from 2 diferent versions of machine.inf alternatelly (one with the ExcludeFromSelect=* line deleted and the other with this line included thus I question the utility of this step in the "well known directions") and each time I do the process the audio back to live in my PC (whitout need for rebooting), however, this is becoming tedious since each time I restart the PC I have to repeat process, anyone know´s how to close the fix making WinXP permanently recognizing my audio device drives each time I reboot the PC. P.D. It brings my attention that each time I actualize P&PSWenum a message warning me that the driver is not digitally signed appears, I suspect maybe this has something to do with the problem but not sure.... Any sugestions??? Thnks in advance... [Reply or follow-up to this message] re: same problem, half fixed...:-| Tuesday, October 16, 2007 at 3:35 pm Posted by Dave Krieg (2 messages posted) I had the same problem until I uninstalled the sound driver, uninstalled the pnp, deleted the 2 files previously mentioned. rebooted. reinstalled the pnp enumerator. The last problem was that HP defines the soundriver as Conexant when in fact it was a Via Composite Audio. I downloaded the drivers from Via and had no more problems. This was on an HP ZE1210 Viaarena led me to the correct chipset info with How to identify your PC components using SiSoftware Sandra at http://www.viaarena.com/default.aspx?PageID=5&ArticleID=90 [Reply or follow-up to this message] suggestion: Use a detailed subject - Cleanup forum Wednesday, October 24, 2007 at 10:40 am Posted by phil (1 messages posted) Only a few individuals have bothered to include a useful subject to their post. Five million "thank you" posts make it hard to wade through all of this to get to the helpful information. There is a lot of fluff in this thread, yet it is full of great info. Too bad the fluff can't be easily sorted out. Perhaps the moderator could clean up the posts and organize all of the "thank you" posts into one folder. That way people looking for detailed info don't have to browse through so many posts. Personally, I don't want to read hundreds of thank you notes. Also, maybe the users on this forum could think about the people who might be here after them. Consider how your actions affect others (good advice for all things in life). Use a detailed subject title. Is your post a question? Is your post an answer? Is your post a Thank You? The people that visit this forum after you will appreciate you taking an extra three seconds to have consideration for them. I know I always do. There are a few folks here who have good forum etiquette. I know that the rest don't mean to do anything wrong. So now hopefull some of them will have learned something and will post more responsibily. This has been a very helpful thread. I only wish I didn't have to spend hours just reading this one. Not to mention all of the other sites and forums I've read to research this problem. Big thanks to annoyances.org!!! [Reply or follow-up to this message] re: suggestion: Use a detailed subject - Cleanup forum Friday, November 30, 2007 at 3:02 pm Posted by RB (1 messages posted) Problem solved- I was having same or similar problem after I installed mp3 player. Downloaded Realtek AC97 audio driver package 4.03 Driver link at - http://www.softwarepatch.com/utilities/ac97.html Installed driver (Installer included with this so it was just a point and click procedure). Home page link- http://www.softwarepatch.com/ (More complicated to find download on this page) Looking at various search hits it seems that there is a software glitch with mp3 players and audio drivers… Thanks everyone in the forums [Reply or follow-up to this message] re: sound device error Saturday, December 1, 2007 at 1:50 pm Posted by ML (1 messages posted) Even in 2007 this works great! ML [Reply or follow-up to this message] re: sound device error Sunday, December 16, 2007 at 9:24 pm Posted by randy (1 messages posted) do you have the swenum.sys ? [Reply or follow-up to this message] re: sound device error Sunday, January 6, 2008 at 10:31 am Posted by adam (1 messages posted) An alternative method is to re-install Plug & Play Software Device Enumerator. Not sure if it was mentioned above, but double click it to open up properties, click on driver and do update, then do not search, I will choose, and choose same one again. It seemed to work for me so far, hp z545 realtek hd audio Another step I took which may have done the trick was to disable the Microsoft UAA Bus Driver for HD Audio-- listed in plug & play devices just above the device enumerator... this may not work for all, but seems to be good for me now, did not even need a reboot happy new year & good luck to all! On Sunday, December 16, 2007 at 9:24 pm, randy wrote: >do you have the swenum.sys ? [Reply or follow-up to this message] re: sound device error Sunday, January 13, 2008 at 2:00 pm Posted by Annie Van Horne (1 messages posted) Everytime I open my media player I cannot play my stored music as this message appears,problem with sound device.There might not be a sound device installed in your computer,or might not be functioning properly.This message had been appearing since Friday,Jan.10,2008. On Friday, October 17, 2003 at 2:50 pm, tonyb wrote: > >sound device error > >i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is ok > >whats is going wrong? > >thanks [Reply or follow-up to this message] re: sound device error Friday, February 1, 2008 at 9:53 pm Posted by Vannessa (1 messages posted) You can find the two files "swenum.inf" & "swenum.sys" on Windows 98 Installer. They are within the files "Precopy2.cab" & "Base5.cab respectively. Extract them then place on one folder. Run "Add New Hardware", select "Add New Hardware Device", select "System Device", select "Have Disk" then browse to the folder and select the file "swenum.inf". On Sunday, November 30, 2003 at 2:52 am, Gwee Lin Lin wrote: >Hi, > >I could not find the file, swenum.inf and swenum.sys >Can anyone advise? > >Thanks, >Lin Lin > > [Reply or follow-up to this message] re: sound device error Saturday, March 1, 2008 at 11:39 am Posted by Mutton (6 messages posted) King, I attempted your fix, but it did not work. One possible reason for the failure may have been because I was not able to delete all of the "swenum" keys. In any case, I was still able to resolve the issue so I thought I would add an alternate route for those who cannot get it working even after trying your fix: All I did was do a repair installation of Windows XP. For those of you who have never done this, follow these steps... NOTE: Before doing the repair installation, the PnP Software Enumerator was installed (but broken, with the yellow icon) and my audio drivers were installed. I'm not sure if it made a difference, but that was where I was before doing the following. 1) Insert your Windows XP CD and reboot your computer. 2) You will be booting from the CD, so make sure you have your BIOS set to boot from CD-ROM before booting from hard drive. 3) It will ask you what you would like to do, choose install (do NOT choose repair console, this is not the same as a repair installation). 4) After some setup, it will ask you if you would like to do a new installation or repair an old one. Press 'R' to repair the old one. 5) Follow the steps to complete the installation. HTH, Andrew On Tuesday, January 18, 2005 at 5:44 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: > >1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf >to a temp folder as mentioned above. > >2.) Deinstall your failing "PnP software enumerator". > >3.) Go into the registry via regedit or the editor of your choice. In there close >all keys so you just see "my work", "workplace" or whatever the englisch name for >the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I >guess you know what I mean.) > >4.) Then search for "swenum". Delete every key that you find. Before you do so I >highly recommend to create a system restore point or a backup of your registry, just >in case something goes wrong. You have to delete the whole key, not just the line >with "swenum" in it. For example: You'll find the word "swenum" in a key where you >can also find "pnp software enumerator" and some other entries. Again :You have to >delete the whole key. On the left side you see an open folder in which you are in >right now, deleteing this folder means to delete the whole key. Do so, it the quickest >and easiest way. If there comes a warning that you don't have the permission to do >so, right click the folder and give yourself the permissions to delete the folder >;-) >Do this for all keys where you find the "swenum" in it. You should find about 5-10 >keys. > >5.) After you finished close the editor and reopen it again. Research the registry >to make sure their is no more swenum entry. > >6.) Restart, then check your registry again. Just for the case Win XP has reinstalled >something. If you find another "swenum" entry delete it. Do also search for "PnP >software enumerator". If you have done right before you shouldn't find anything. >If you do anyway, delete the whole key again. > >7.) Go to "windows/system32/drivers" and delete swenum.sys. >Also go to "windows/system32" and delete the file streamci.dll (don't do that if >you have forgotton to follow step1 of my description!) > >8.) Now reinstall your "PnP software enumerator" following the steps mentioned in >the posts above. (In the hardware manager click "have disk" and choose your temp >folder and the inf file in there, choose "PnP software enumerator" under standard >devices or something like that). > >9.) If you have done right you should have the "PnP software enumerator" back without >showing any errors. If you have done right Win XP shouldn't ask you to restart. Now >install your sound drivers, restart and be happy again. > >I hope this solution did the trick for those who didn't find the posts above solving >their problems. Maybe some steps can be left out, but I recommend to follow all of >them, because I'm not sure where the errors is hiding exactly. [Reply or follow-up to this message] re: sound device error Wednesday, March 12, 2008 at 2:25 pm Posted by makisig101 (1 messages posted) isnt this trouble quite annoying. I speak for everyone that this tread was helpful. about this one i am quoting below, i dont know if i did it incorrectly but when i did this, it did work for a couple of hours before it did the same media player error saying it couldnt find the hardware necessary. so thought it worked, i ended up doing the same procedure everytime i lost my sounds. that tire me so i stopped that and contended myself having i also did the comand prompt solution listed here, but sort of work, but also made my computer slow at start up. i dont know what mess i made myself blunder into. at the end, i just restored my system to a point before all this misfortunes happened. and it worked. i remembered that this problem occurred when i misfortunately clicked on the windows update, and media player itself updated. im not sure if that is the cause, but seems like it. after i have reinstalled every possible driver, tried this one i quoted below, and did the emulator solution, i restored my system to a certain point (which i remember before the update carried on) so if all doesnt work, you might want to try restoring your system. this forum is really helpful. thanks to all On Friday, September 7, 2007 at 12:49 pm, kmfsm wrote: >This is the one that worked for me. > >> >> >>1. Create the restore point. >> >>2. On the System Properties panel, Advanced tab, Environment Variables button, under >>the User variables click New and create a variable named devmgr_show_nonpresent_devices >>with the value of 1. >> >>3. Open the Device Manager and select Show hidden devices from the View menu. >> >>4. Under the Sound, video and game controllers group, find your sound card(s) and >>disable it/them (don’t need to uninstall). >> >>5. Then uninstall the following devices: >>- Microsoft Kernel Audio Splitter >>- Microsoft Kernel System Audio Device >>- Microsoft Kernel Wave Audio Mixer >>- Microsoft WINMM WDM Audio Compatibility Driver >> >>6. Select Scan for hardware changes from the Action menu. Now the system should >redetect >>and reinstall the deleted devices automatically. You may get non signed driver warnings, >>click continue. >> >>7. Enable the devices you disabled in step 4. You may need to restart the computer. >>The problem should be disappeared, you should be able to play sounds. >> >> >> >Many thanks for this solution. >> >> [Reply or follow-up to this message] re: sound device error Wednesday, May 21, 2008 at 4:21 am Posted by OrigamiUK (1 messages posted) I tried a reinstall as a repair and I'm sorry to say that this didn't work - still have the same problem - all it did was give me 2 plug and play enumerators - and took out all my USB ports as well! On Saturday, March 1, 2008 at 11:39 am, Mutton wrote: >King, >I attempted your fix, but it did not work. One possible reason for the failure may >have been because I was not able to delete all of the "swenum" keys. In any case, >I was still able to resolve the issue so I thought I would add an alternate route >for those who cannot get it working even after trying your fix: > >All I did was do a repair installation of Windows XP. For those of you who have >never done this, follow these steps... > >NOTE: Before doing the repair installation, the PnP Software Enumerator was installed >(but broken, with the yellow icon) and my audio drivers were installed. I'm not >sure if it made a difference, but that was where I was before doing the following. > >1) Insert your Windows XP CD and reboot your computer. >2) You will be booting from the CD, so make sure you have your BIOS set to boot from >CD-ROM before booting from hard drive. >3) It will ask you what you would like to do, choose install (do NOT choose repair >console, this is not the same as a repair installation). >4) After some setup, it will ask you if you would like to do a new installation or >repair an old one. Press 'R' to repair the old one. >5) Follow the steps to complete the installation. > >HTH, >Andrew > > [Reply or follow-up to this message] re: sound device error Sunday, September 14, 2008 at 8:18 am Posted by E. Hammer (1 messages posted) I found this site that explains to you how to restore your sound. Good luck. After uninstalling V2i from Symantec I was asked to reboot my notebook. The reboot took for ever so I decide after 30 minutes to switch it off. Problems started when I rebooted, lots of drivers where missing and it seems that I lost the plug and play features. One of the first driver I decided to recover was the Sound driver. This is the way I recover from that sound driver issue. 1. In services, check that WinAudio service is enabled, set to automatic, and running. 2. In Device Manager, System Devices check that Plug and Play Software Device Enumerator is installed and running If not , then you need to reinstall it: 1. Copy machine.inf from %windir%\inf to your desktop 2. Remove line ExcludeFromSelect=* 3. Use Add new hardware wizard using the Have Disk option 4. Select the machine.inf you saved on the desktop 5. Install Plug and Play Software Device If the sound card is listed in the device manager, then uninstall it and start a scan for hardware changes. Afer installing it again I got the sound back live. I did the same for several other drivers that were missing on my notebook. And now it seems to be ok. http://weblogs.asp.net/lkempe/archive/2004/07/07/175765.aspx?CommentPosted=true#commentmessage Also one more tip when you click on add new hardware. show all devices Standard system devices Plug and play software enumerator [Reply or follow-up to this message] re: sound device error Thursday, March 12, 2009 at 7:59 pm Posted by Eugene Hazell (1 messages posted) HELLO I MY NAME IS EUGENE, I AM HAVING A PROBLEM WITH MY HARDWARE DEVICE CONFLICT. I AM NOT GETING ANY SOUND OR AUDIO ON WINDOWS MEDIA PLAYER. THE SOUND DEVICE HAS A EXCLAMATION POINT (!) NEXT TO IT. AND A RED X NEXT TO THAT TOO. I CAN'T SEEM TO GET THE RED X OFF THE ICON. THE DEVICE IS TURNED OFF. THANK YOU EUGENE~ OR 1(718)537-8149 TO WALK ME THROU THIS MATTER. On Friday, October 17, 2003 at 2:50 pm, tonyb wrote: > >sound device error > >i have xp with soundmax integrated digital, but when i try to play any music files >or films, windows media player give me this error > >Windows Media Player cannot play the file because there is a problem with your sound >device. There may not be a sound device installed on your computer, it may be in >use by another program, or it may not be functioning properly. > >device manager is showing that this device is ok > >whats is going wrong? > >thanks [Reply or follow-up to this message] re: sound device error Friday, March 13, 2009 at 3:47 am Posted by MartinM (5061 messages posted) I'd make a new post for your question rather than burying it in this huge and ancient thread. The way this forum works is that questions and answers are posted here so that everyone can benefit - I doubt anyone will call you, certainly not from the country where I live !! I have some ideas and will reply when you re-post the question. On Thursday, March 12, 2009 at 7:59 pm, Eugene Hazell wrote: > >HELLO I MY NAME IS EUGENE, I AM HAVING A PROBLEM WITH MY HARDWARE DEVICE CONFLICT. > I AM NOT GETING ANY SOUND OR AUDIO ON WINDOWS MEDIA PLAYER. THE SOUND DEVICE HAS >A EXCLAMATION POINT (!) NEXT TO IT. AND A RED X NEXT TO THAT TOO. I CAN'T SEEM TO >GET THE RED X OFF THE ICON. THE DEVICE IS TURNED OFF. > >THANK YOU >EUGENE~ OR 1(718)537-8149 TO WALK ME THROU THIS MATTER. > > [Reply or follow-up to this message] re: sound device error Saturday, March 21, 2009 at 2:10 pm Posted by daniel (1 messages posted) what if when i scan again, it doesn't reappear or anything? basically those 4 drivers aren't there, so now what should i do instead? [Reply or follow-up to this message] you are the KING!! Tuesday, August 25, 2009 at 2:20 pm Posted by pradeep (1 messages posted) King, THANKS A TONNN for your suggestions! i must! although i had to couple your technique to get my XP+nVidia+Realtek back again with another one.. you deserver all the kudos! Thanks again! Cheers! On Tuesday, January 18, 2005 at 5:44 am, King wrote: >Hi to all! > >This message goes out to all of you who hadn't the luck to get their sound back to >life with the given solutions in this thread: >I followed all steps, but still my "PnP software enumerator" (or in german "PnP Softwaregeräte >Enumerator") told me that he couldn't load the needed drivers. Consequently I had >still no sound. I also made a windows repair install, but the problem was still there. >After hundreds of trial & errors I finally came to a solution for WIN XP!: > >1.) Deinstall your sound drivers. Save streamci.dll and swenum.sys and machine.inf >to a temp folder as mentioned above. > >2.) Deinstall your failing "PnP software enumerator". > >3.) Go into the registry via regedit or the editor of your choice. In there close >all keys so you just see "my work", "workplace" or whatever the englisch name for >the german "Arbeitsplatz" is (it has a little computer symbol next to its name, I >guess you know what I mean.) > >4.) Then search for "swenum". Delete every key that you find. Before you do so I >highly recommend to create a system restore point or a backup of your registry, just >in case something goes wrong. You have to delete the whole key, not just the line >with "swenum" in it. For example: You'll find the word "swenum" in a key where you >can also find "pnp software enumerator" and some other entries. Again :You have to >delete the whole key. On the left side you see an open folder in which you are in >right now, deleteing this folder means to delete the whole key. Do so, it the quickest >and easiest way. If there comes a warning that you don't have the permission to do >so, right click the folder and give yourself the permissions to delete the folder >;-) >Do this for all keys where you find the "swenum" in it. You should find about 5-10 >keys. > >5.) After you finished close the editor and reopen it again. Research the registry >to make sure their is no more swenum entry. > >6.) Restart, then check your registry again. Just for the case Win XP has reinstalled >something. If you find another "swenum" entry delete it. Do also search for "PnP >software enumerator". If you have done right before you shouldn't find anything. >If you do anyway, delete the whole key again. > >7.) Go to "windows/system32/drivers" and delete swenum.sys. >Also go to "windows/system32" and delete the file streamci.dll (don't do that if >you have forgotton to follow step1 of my description!) > >8.) Now reinstall your "PnP software enumerator" following the steps mentioned in >the posts above. (In the hardware manager click "have disk" and choose your temp >folder and the inf file in there, choose "PnP software enumerator" under standard >devices or something like that). > >9.) If you have done right you should have the "PnP software enumerator" back without >showing any errors. If you have done right Win XP shouldn't ask you to restart. Now >install your sound drivers, restart and be happy again. > >I hope this solution did the trick for those who didn't find the posts above solving >their problems. Maybe some steps can be left out, but I recommend to follow all of >them, because I'm not sure where the errors is hiding exactly. 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