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re: PCI simple communication controller Friday, December 12, 2003 at 12:07 pm Posted by Craig Hudson (50 messages posted) The PCI device that your computer has found is your scanner. The drivers for it must not have installed correctly, because windows doesn't know what the device is. If you are using the USB cable to connect the scanner, unplug it from your computer. Uninstall all the scanner software and drivers, then reinstall the software. With your computer still powered on, plug in the scanner USB cable. Windows will find new hardware and want to install the drivers for it. Select the install drivers from a specific location. Select the installation CD, then browse to the XP drivers section on the CD. After you click on OK the drivers will be installed and your scanner will be recognized and ready to work. Hope this helps. On Friday, December 12, 2003 at 11:06 am, Bob wrote: >I am trying to install a HP Scanjet 5200C, I get software and drivers for Windows >XP from HP. When I install software, ewither USB cable, or Paralell cable drivers, >when I plug in scanner I get a PCI simple communication controller found. I can't >find software for it, can anywon help. thanks >Bob [Reply or follow-up to this message] re: PCI simple communication controller Friday, December 12, 2003 at 4:16 pm Posted by Bob (2 messages posted) I don't have the CD, I got the software from the HP site. I tried your suggestions to no avail. I did install the scanner on my Toshiba laptop using the HP software and the parallel cable with no problem, but I can't install it on the desktop machine using the same software. Thanks Bob On Friday, December 12, 2003 at 12:07 pm, Craig Hudson wrote: >The PCI device that your computer has found is your scanner. The drivers for it >must not have installed correctly, because windows doesn't know what the device is. > If you are using the USB cable to connect the scanner, unplug it from your computer. > Uninstall all the scanner software and drivers, then reinstall the software. With >your computer still powered on, plug in the scanner USB cable. Windows will find >new hardware and want to install the drivers for it. Select the install drivers >from a specific location. Select the installation CD, then browse to the XP drivers >section on the CD. After you click on OK the drivers will be installed and your >scanner will be recognized and ready to work. Hope this helps. > > [Reply or follow-up to this message] re: PCI simple communication controller Friday, December 12, 2003 at 4:38 pm Posted by Steve B (1909 messages posted) That PCI simple comm controller usually refers to a card plugged into a PCI slot that XP doesn't have a driver for. Are you sure this has anything to do with the printer problem? If your USB comes from a PCI card, I suppose it's possible. I never heard of a parallel port coming from a PCI card, but I suppose it's possible. But from what you describe, this PCI card would have to have a USB port and a parallel port. Do you have such a PCI card? If so, you need to find a driver for it, or just ignore it. Toss the card away if it causes trouble. If your motherboard doesn't have USB hardware nor does it have a parallel port then you would need a PCI card, but if you can't find drivers for the card you have, it's not doing you any good. Note this driver for the PCI card has nothing to do with a printer. On Friday, December 12, 2003 at 11:06 am, Bob wrote: >I am trying to install a HP Scanjet 5200C, I get software and drivers for Windows >XP from HP. When I install software, ewither USB cable, or Paralell cable drivers, >when I plug in scanner I get a PCI simple communication controller found. I can't >find software for it, can anywon help. thanks >Bob [Reply or follow-up to this message] re: PCI simple communication controller Saturday, December 13, 2003 at 7:39 pm Posted by ken-rj (3 messages posted) I'm a little surprised at the replies you've had as I've always understood this to refer to modems - you live and learn. (But I'd still check out the modem possibilities were I you :?) On Friday, December 12, 2003 at 11:06 am, Bob wrote: >I am trying to install a HP Scanjet 5200C, I get software and drivers for Windows >XP from HP. When I install software, ewither USB cable, or Paralell cable drivers, >when I plug in scanner I get a PCI simple communication controller found. I can't >find software for it, can anywon help. thanks >Bob [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum