Some of you may have followed the advice given in the previous posts and been left 
with orphaned entries in Add/Remove Programs, and haven't been able to delete them. 
 Here's the second step involved if this is you case.

Open the registry editor by selecting Start->Run.
type 'regedit.exe' (without quotes) into the text box.

Navigate to the key:
HKEY_CLASSES_ROOT\Installer\Products

under this key you will see a number of 'long numbered' keys.  Look inside each one 
for the string value 'ProductName' if it contains the name of the entry you wish 
to remove simply delete the 'long numbered' key you found it in.

E.g.  You wish to remove the entry for 'Foo v1.1' in Add/Remove programs.  You found 
the entry for it in:
HKEY_CLASSES_ROOT\Installer\Products\0B79C053C7D38EE4AB9A00CB3B5D2472

Simply delete this key, exit the registry editor, and confirm that the entry has 
been removed from the list under Add/Remove programs.

[Reply or follow-up to this message]

After conducting a series of tests, I've determined what causes programs to sometimes remain in the add/remove programs list after deleting them from the registry. If you delete the 'Uninstall' key in an effort to remove all your programs at once, it will leave ghosts behind. You must either delete them one-by-one or follow the second step I've outlined in my previous post.

[Reply or follow-up to this message]

James, Thanks so much for your advice -- it worked like a charm! I was able to remove a program entry for a copy of Kazaa that had been improperly removed by one of my customers. You have saved me several hours of searching the net for a utility to get the job done. Thanks Again, Deryl Johnson http://dynamicomputing.com


On Thursday, January 1, 2004 at 4:25 pm, James Gerow wrote:
>Some of you may have followed the advice given in the previous posts and been left
>with orphaned entries in Add/Remove Programs, and haven't been able to delete them.
> Here's the second step involved if this is you case.
>
>Open the registry editor by selecting Start->Run.
>type 'regedit.exe' (without quotes) into the text box.
>
>Navigate to the key:
>HKEY_CLASSES_ROOT\Installer\Products
>
>under this key you will see a number of 'long numbered' keys. Look inside each one
>for the string value 'ProductName' if it contains the name of the entry you wish
>to remove simply delete the 'long numbered' key you found it in.
>
>E.g. You wish to remove the entry for 'Foo v1.1' in Add/Remove programs. You found
>the entry for it in:
>HKEY_CLASSES_ROOT\Installer\Products\0B79C053C7D38EE4AB9A00CB3B5D2472
>
>Simply delete this key, exit the registry editor, and confirm that the entry has
>been removed from the list under Add/Remove programs.

[Reply or follow-up to this message]

You're very welcome, glad to have been able to help. James.


On Friday, February 27, 2004 at 9:24 pm, Deryl Johnson wrote:
>James,
>
>Thanks so much for your advice -- it worked like a charm! I was able to remove a
>program entry for a copy of Kazaa that had been improperly removed by one of my customers.
>You have saved me several hours of searching the net for a utility to get the job
>done.
>
>Thanks Again,
>
>Deryl Johnson
>http://dynamicomputing.com
>
>

[Reply or follow-up to this message]

Just in case anyone finds this useful information, I have been going round-and-round with this on XP and .NET-based applications. I discovered that very important things may also be living here: HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\


On Thursday, January 1, 2004 at 4:25 pm, James Gerow wrote:
>
>Some of you may have followed the advice given in the previous posts and been left
>with orphaned entries in Add/Remove Programs, and haven't been able to delete them.
> Here's the second step involved if this is you case.
>
>Open the registry editor by selecting Start->Run.
>type 'regedit.exe' (without quotes) into the text box.
>
>Navigate to the key:
>HKEY_CLASSES_ROOT\Installer\Products
>
>under this key you will see a number of 'long numbered' keys. Look inside each one
>for the string value 'ProductName' if it contains the name of the entry you wish
>to remove simply delete the 'long numbered' key you found it in.
>
>E.g. You wish to remove the entry for 'Foo v1.1' in Add/Remove programs. You found
>the entry for it in:
>HKEY_CLASSES_ROOT\Installer\Products\0B79C053C7D38EE4AB9A00CB3B5D2472
>
>Simply delete this key, exit the registry editor, and confirm that the entry has
>been removed from the list under Add/Remove programs.

[Reply or follow-up to this message]

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