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re: i refilled my lexmark z42 printer and now the start light is flashing
Saturday, January 10, 2004 at 9:09 pm
Posted by Pappy
(186 messages posted)
Read the Lexmark z42 manual and or help file or
Lexmark
tech Support
On Saturday, January 10, 2004 at 8:50 pm, CLEARICE01 wrote:
>i just refilled my lexmark z42 printer and when i put the cartriges back in the
start
>light is flashing and i cant do eny thing with the printer.eny help would be appreciated..
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re: i refilled my lexmark z42 printer and now the start light is flashing
Saturday, January 10, 2004 at 9:33 pm
Posted by clearice01
(21 messages posted)
i read the manual and i whent to the support page no luck on either..
On Saturday, January 10, 2004 at 9:09 pm, Pappy wrote:
>Read the Lexmark z42 manual and or help file or
> Lexmark
>tech Support
>
>
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re: i refilled my lexmark z42 printer and now the start light is flashing
Sunday, January 11, 2004 at 12:16 am
Posted by mojoe
(16 messages posted)
Does the printer have a way to reset it to factory default settings like holding
down the reset or load/eject button while turning on the power switch? Have you tried
to repeat the cartridge replacement procedure and just lift the cartridge out slightly
and then immediately reseat it to see if it clears the error. I had to do that on
an Epson prntr recently to clear the 'out of ink' LED. Also, did you try several
print head cleaning cycles in the printer properties maintenance wizard?
hth
On Saturday, January 10, 2004 at 9:33 pm, CLEARICE01 wrote:
>i read the manual and i whent to the support page no luck on either..
>
>
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re: i refilled my lexmark z42 printer and now the start light is flashing
Sunday, January 11, 2004 at 12:28 am
Posted by clearice01
(21 messages posted)
i dont know about the factory setting i will look around for a reset i have tryed
to hold the start button down and hit the feed but nothing.i also have tryed the
cartrige replacment procedure the only time the light stops flashing is when i take
the cartriges out i also tryed to put one in at a time but the light starts again.when
the light is flashing i can do eny thing at all so no i didnt do eny print head cleaning.thanks
for your reply..
On Sunday, January 11, 2004 at 12:16 am, mojoe wrote:
>Does the printer have a way to reset it to factory default settings like holding
>down the reset or load/eject button while turning on the power switch? Have you
tried
>to repeat the cartridge replacement procedure and just lift the cartridge out slightly
>and then immediately reseat it to see if it clears the error. I had to do that on
>an Epson prntr recently to clear the 'out of ink' LED. Also, did you try several
>print head cleaning cycles in the printer properties maintenance wizard?
>
>hth
>
>
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re: i refilled my lexmark z42 printer and now the start light is flashing
Sunday, January 11, 2004 at 12:51 am
Posted by mojoe
(16 messages posted)
Did you try this procedure...
KnowledgeBase
Z42 Color Jetprinter
Was this document helpful?
Yes
No
Power light blinks or flashes 12 times
You will need to do the following diagnostic tests to determine the exact cause
of the error:
? Remove the ink cartridges
? Perform the self test (test B below)
? Test the ink cartridges
A. To remove the ink cartridges:
Switch the printer on by pressing the green button.
Open the front cover of the printer. The cartridge carrier should move to the center
of the opening.
Remove both cartridges.
If the carrier does not move to the center of the opening, you will need to remove
the cartridges by hand.
Turn the printer off and remove the power supply cable (the small circular one) from
the back of the printer.
Open the front cover of the printer.
Inside the printer, locate the silver metal carrier bar on which the print carriage
slides.
Locate the black rubber carrier belt above the carrier bar. This belt has tracks
on its inner portion.
Grab the top portion of the belt and move it toward the right. As you move this,
the ink cartridge carrier will move to the left. Continue to move the belt until
the carrier is in the center of the opening.
Now pull both cartridges out.
B. To perform the self-test:
Disconnect both the power cable and the USB or parallel cable.
After one minute has passed, plug the power supply cable (the small black circular
one) back in. (This step is necessary to reset the printer.)
Turn the printer off by pressing the green power button.
Hold down the grey paper feed button.
Turn the printer on by pressing the green button.
After the printer begins to feed paper, release the grey button.
Once the paper exits the printer, press the green button to turn the printer off.
If the power light blinks twelve times while no cartridges are installed, there is
a problem with the printer. Please contact our Technical Support Centre for your
service options. If this is a new purchase, you can also exchange the printer at
the point of purchase. If the paper went through the printer as if printing was
occurring, you will need to do some more testing. Continue as instructed below.
C. To test the ink cartridges:
Open the front cover and insert only the black ink cartridge. Make sure that you
push it back until it snaps into place.
Close the front cover. If the light flashes twelve times, there may be a defect in
the black cartridge. If not, proceed to the next step.
Turn the printer off using the green power button.
Hold down the grey paper-feed button.
Turn the printer on using the green button.
After the printer begins to feed paper, release the grey button.
Once the paper exits the printer, press the green button to turn the printer off.
If the light flashes twelve times, there may be a defect in the black cartridge.
If a page came through with a black line, your black cartridge is working properly.
Now you need to take the black cartridge out and perform the same steps with the
color cartridge. If the light flashes twelve times, there may be a defect in the
color cartridge. If a page came through with colored lines, your color cartridge
is working properly.
If one of the cartridges is causing the problem, you will need to replace that cartridge.
If it is a new cartridge, please exchange it at the point of purchase, or contact
our Technical Support Centre.
Document Properties
Symptoms
Blink Code: 12 times
Lights flashing
Causes
Possible problem with one of the print heads on the ink cartridges, or with the
printer itself.
Environment
Z42 Color Jetprinter Z43 Color Jetprinter
Z51 Color Jetprinter Z52 Color Jetprinter
Z53 Color Jetprinter Lexmark X73
[Reply or follow-up to this message]
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re: i refilled my lexmark z42 printer and now the start light is flashing
Sunday, January 11, 2004 at 12:59 am
Posted by clearice01
(21 messages posted)
that was the first thing i tryed at the end it tells you to contact tech support
wich i mite have to do unless i can find a way to fix it..
On Sunday, January 11, 2004 at 12:51 am, mojoe wrote:
>Did you try this procedure...
>
>
>KnowledgeBase
>
>Z42 Color Jetprinter
>
> Was this document helpful?
>
>Yes
>No
>
> Power light blinks or flashes 12 times
> You will need to do the following diagnostic tests to determine the exact cause
>of the error:
>
>? Remove the ink cartridges
>
>? Perform the self test (test B below)
>
>? Test the ink cartridges
>
>A. To remove the ink cartridges:
>
>Switch the printer on by pressing the green button.
>Open the front cover of the printer. The cartridge carrier should move to the center
>of the opening.
>Remove both cartridges.
>If the carrier does not move to the center of the opening, you will need to remove
>the cartridges by hand.
>Turn the printer off and remove the power supply cable (the small circular one)
from
>the back of the printer.
>Open the front cover of the printer.
>Inside the printer, locate the silver metal carrier bar on which the print carriage
>slides.
>Locate the black rubber carrier belt above the carrier bar. This belt has tracks
>on its inner portion.
>Grab the top portion of the belt and move it toward the right. As you move this,
>the ink cartridge carrier will move to the left. Continue to move the belt until
>the carrier is in the center of the opening.
>Now pull both cartridges out.
>
>B. To perform the self-test:
>
>Disconnect both the power cable and the USB or parallel cable.
>After one minute has passed, plug the power supply cable (the small black circular
>one) back in. (This step is necessary to reset the printer.)
>Turn the printer off by pressing the green power button.
>Hold down the grey paper feed button.
>Turn the printer on by pressing the green button.
>After the printer begins to feed paper, release the grey button.
>Once the paper exits the printer, press the green button to turn the printer off.
>If the power light blinks twelve times while no cartridges are installed, there
is
>a problem with the printer. Please contact our Technical Support Centre for your
>service options. If this is a new purchase, you can also exchange the printer at
>the point of purchase. If the paper went through the printer as if printing was
>occurring, you will need to do some more testing. Continue as instructed below.
>
>C. To test the ink cartridges:
>
>Open the front cover and insert only the black ink cartridge. Make sure that you
>push it back until it snaps into place.
>Close the front cover. If the light flashes twelve times, there may be a defect
in
>the black cartridge. If not, proceed to the next step.
>Turn the printer off using the green power button.
>Hold down the grey paper-feed button.
>Turn the printer on using the green button.
>After the printer begins to feed paper, release the grey button.
>Once the paper exits the printer, press the green button to turn the printer off.
>If the light flashes twelve times, there may be a defect in the black cartridge.
>If a page came through with a black line, your black cartridge is working properly.
>Now you need to take the black cartridge out and perform the same steps with the
>color cartridge. If the light flashes twelve times, there may be a defect in the
>color cartridge. If a page came through with colored lines, your color cartridge
>is working properly.
>If one of the cartridges is causing the problem, you will need to replace that cartridge.
>If it is a new cartridge, please exchange it at the point of purchase, or contact
>our Technical Support Centre.
>
>Document Properties
>
>Symptoms
> Blink Code: 12 times
> Lights flashing
>
>Causes
> Possible problem with one of the print heads on the ink cartridges, or with the
>printer itself.
>
>
>Environment
> Z42 Color Jetprinter Z43 Color Jetprinter
> Z51 Color Jetprinter Z52 Color Jetprinter
> Z53 Color Jetprinter Lexmark X73
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re: i refilled my lexmark z42 printer and now the start light is flashing
Tuesday, February 28, 2006 at 8:24 pm
Posted by Brenda
(1 messages posted)
I had a similar problem recently where the Lexmark X73 printer Power light was blinking
and I got the "trouble communicating with the printer" error message. I could not
print anything, not even a test page. I followed the Diagnostic Test procedure
described above (in a previous response) but then cleaned the electrical contacts
on the ink cartridge using a q-tip dampened with distilled water. It did the trick!
The cartridge didn't look dirty, but apparently was just enough to cause the problem.
I found the following sites helpful:
For instructions on how to clean the ink cartridges:
http://www.fixyourownprinter.com/forums/printer/26642
For instructions on how to un-install and re-install the print drivers and other
Lexmark software problems: http://www.techspot.com/vb/archive/index/t-10556.html
On Sunday, January 11, 2004 at 12:59 am, clearice01 wrote:
>that was the first thing i tryed at the end it tells you to contact tech support
>wich i mite have to do unless i can find a way to fix it..
>
>
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