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Intalling Norton Internet securities
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Intalling Norton Internet securities
Saturday, January 17, 2004 at 6:31 pm
Posted by PhR057Y (11 messages posted)

Recently I have received a copy of Norton Internet Securities 2002. Every time I get to the part of the installation when it says initializing the setup just goes away. The first thing I tried was to do a clean boot. That didn't work so I made sure that I had my old version properly removed from my computer. It was so I tried again. Same thing happened. Does anybody know what to do?

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re: Intalling Norton Internet securities
Saturday, January 17, 2004 at 6:38 pm
Posted by triplate (20834 messages posted)

I think you need v.2004 for XP...not positive tho,


On Saturday, January 17, 2004 at 6:31 pm, PhR057Y wrote:
>Recently I have received a copy of Norton Internet Securities 2002. Every time I
>get to the part of the installation when it says initializing the setup just goes
>away. The first thing I tried was to do a clean boot. That didn't work so I made
>sure that I had my old version properly removed from my computer. It was so I tried
>again. Same thing happened. Does anybody know what to do?

[Reply or follow-up to this message]

re: Intalling Norton Internet securities
Saturday, January 17, 2004 at 6:42 pm
Posted by PhR057Y (11 messages posted)

I installed it fine on my other machine and it is win xp pro to.


On Saturday, January 17, 2004 at 6:38 pm, triplate wrote:
>I think you need v.2004 for XP...not positive tho,
>
>

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re: Intalling Norton Internet securities
Saturday, January 17, 2004 at 6:43 pm
Posted by triplate (20834 messages posted)

Well...maybe i got it wrong then...sorry...;)


On Saturday, January 17, 2004 at 6:42 pm, PhR057Y wrote:
>I installed it fine on my other machine and it is win xp pro to.
>

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re: Intalling Norton Internet securities
Saturday, January 17, 2004 at 6:56 pm
Posted by richard (247 messages posted)

www.symantec.com
search
rnis
download and run the rnav and rnis to completely remove prior version
reboot and try install again.

you realize your prior version is not xp compatible so your registry is corrupted 
by those incompatible entries.

if you just upgraded you could also return to prior os and uninstall it in an os 
where it is compatible then reupgrade,also any old cdburning software should be removed 
along with goback winfax and pcanywhere .





On Saturday, January 17, 2004 at 6:31 pm, PhR057Y wrote: >Recently I have received a copy of Norton Internet Securities 2002. Every time I >get to the part of the installation when it says initializing the setup just goes >away. The first thing I tried was to do a clean boot. That didn't work so I made >sure that I had my old version properly removed from my computer. It was so I tried >again. Same thing happened. Does anybody know what to do?

[Reply or follow-up to this message]

re: Intalling Norton Internet securities
Saturday, January 17, 2004 at 7:11 pm
Posted by PhR057Y (11 messages posted)

I ran the app and the same thing happend after I restarted and tried to install.


On Saturday, January 17, 2004 at 6:56 pm, richard wrote:

>www.symantec.com
>search
>rnis
>download and run the rnav and rnis to completely remove prior version
>reboot and try install again.
>
>you realize your prior version is not xp compatible so your registry is corrupted 
>by those incompatible entries.
>
>if you just upgraded you could also return to prior os and uninstall it in an os 
>where it is compatible then reupgrade,also any old cdburning software should be 
removed 
>along with goback winfax and pcanywhere .
>
>

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