Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after a while though I set the print spooler service under component services to start manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically. Virus and Spybot scan done and system is clean. Microsoft KB does not have anything on it.

[Reply or follow-up to this message]

Is there something waiting in the print queue?


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

Dam Triplate your faster than quick Had this problem myself went into control panel, printers sure enough had about 3 items waiting to be printed. deleted them poof no more problems. Bill windowsxpcentral


On Saturday, May 15, 2004 at 8:27 pm, triplate wrote:
>Is there something waiting in the print queue?
>
>
>

[Reply or follow-up to this message]

;)...


On Saturday, May 15, 2004 at 8:30 pm, Bill wrote:
>
>Dam Triplate your faster than quick Had this problem myself went into control panel,
>printers sure enough had about 3 items waiting to be printed. deleted them poof no
>more problems. Bill windowsxpcentral
>
>

[Reply or follow-up to this message]

Hi Bill and Triplate, no queue in printer as each time I turn on the Print Spooler so that I can print, my printer works immediately.

[Reply or follow-up to this message]

I am having the same problem with spoolsv.exe using max CPU, can't find evidence of trojans. Did you get a fix for this?


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

I had this problem on one of our computers. As it turns out, there were print jobs waiting - not on our installed printer - but on Microsoft Image Writer. These print jobs were terminated and all is back to normal.


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

JJG, thank you. Problem is solved. Do spread the news. I think that there are a lot of people out there having the same problem.

[Reply or follow-up to this message]

Spoolsv.exe is taking 100% cpu and I don't have anything in any print spool. Norton Anti-virus shows nothing. Can end process in Task Manager, but restart revives problem. Any suggestions?


On Tuesday, June 1, 2004 at 7:14 am, Cai wrote:
>JJG, thank you. Problem is solved. Do spread the news. I think that there are a lot
>of people out there having the same problem.
>
>

[Reply or follow-up to this message]

Look at JJG response. The files in the print queue is under your Microsoft office document printer. Not your regular printer

[Reply or follow-up to this message]

Because I have Norton Antivirus set to do a system scan every Friday night I happened to notice that SPOOLSV.EXE is utilizing nearly 100% CPU in the morning on Saturday. This it the only time it happens, so I simply stop the process in the SERVICES window and life is good. I'm not sure why Norton Antivirus triggers it during the scanning process as I haven't been able to find anything on the Symantec site relating to this.


On Saturday, June 5, 2004 at 12:46 am, Cai wrote:
>Look at JJG response. The files in the print queue is under your Microsoft office
>document printer. Not your regular printer
>
>

[Reply or follow-up to this message]

Do you also have Norton scheduled to prepare some type of report which it unsuccessfully sends to the spooler? Check the status of all printing devices after this happens to see if some type of job is waiting. This device may not be your printer. Also, do you also have some other action scheduled which is unrelated to your Norton virus scan? You might try changing the night of your scan to see if something else is causing the problem.


On Saturday, June 5, 2004 at 5:33 am, Winger wrote:
>Because I have Norton Antivirus set to do a system scan every Friday night I happened
>to notice that SPOOLSV.EXE is utilizing nearly 100% CPU in the morning on Saturday.
>This it the only time it happens, so I simply stop the process in the SERVICES window
>and life is good. I'm not sure why Norton Antivirus triggers it during the scanning
>process as I haven't been able to find anything on the Symantec site relating to
>this.
>
>
>

[Reply or follow-up to this message]

There are no reports other than the one on-screen indicating my system if virus free. I'll schedule the scan for a different night and see if that makes a difference. It hasn't been that big of a deal so I didn't even think of the obvious. Thanks for the suggestion.
>You might try changing the night of your scan to see if >something else is
>causing the problem.

[Reply or follow-up to this message]

Sometime a trojan can mimic spoolsv.exe , here's one example: http://securityresponse.symantec.com/avcenter/venc/data/backdoor.ciadoor.b.html ... so you should check that too ...

[Reply or follow-up to this message]

Thanks Ray, I checked all the info and none is added to my registry or INI files. It appears that it's just one more weird thing to add to the list regarding Norton Antivirus.


On Friday, June 11, 2004 at 7:10 am, Ray wrote:
>Sometime a trojan can mimic spoolsv.exe , here's one example: http://securityresponse.symantec.com/avcenter/venc/data/backdoor.ciadoor.b.html
> ... so you should check that too ...
>
>

[Reply or follow-up to this message]

thanks i had 12 items ready to be printed in Microsoft Office Document Image Writer which cause 50% use of CPU in WinXP 2.6


On Saturday, May 15, 2004 at 8:40 pm, triplate wrote:
>;)...
>
>
>

[Reply or follow-up to this message]

There ya go...


On Friday, July 9, 2004 at 11:40 pm, Tomer wrote:
>
>thanks i had 12 items ready to be printed in Microsoft Office Document Image Writer
>which cause 50% use of CPU in WinXP 2.6
>
>

[Reply or follow-up to this message]

where to find the microsoft office document image writer ? under the microsoft office tools ?

[Reply or follow-up to this message]

I've had the same problem and it started when I updated those 5 critical updates for XP a couple days ago (July 13, 2004). The stuff waiting to be printed was complete crap that I did not ask to be printed. I deleted everything off the print queues for all printers, but 20-30 minutes later it came back. This has plagued several people I know and it all started with these updates. I also agree with a previous posting that mentions it can happen after I run a Norton/Symantec scan. One person I know fixed the problem by deleting the guest account on XP. I've managed to stop it by unchecking a suspicious blank program in the msconfig startup. New virus or obnoxious defect in XP/Norton? Any other info on this?


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

For some people, if your Cable or DSL provider has a poorly set up network, other people using the same service in your area can inadvertently (or purposefully technically) send documents to YOUR printer which is usually automatically set up as a shared resource in home networks. To fix this, 1) complain to your service provider, 2)go to printers and set your printer to NOT SHARED.

[Reply or follow-up to this message]

Ok, spoolsv.exe keeps trying to access the network. I don't have Microsoft Office or any kind of printer installed. Where would I find the files that are ready to be spooled and why would spoolsv.exe keep trying to access the internet? I've scanned my system with Nortons, Ad-Aware 6.0, Spybot 1.3 and Spywareblaster 3.2. Everything comes up clean but spoolsv.exe tries to connect to the internet at startup, or at least it did until I installed the ZoneAlarm firewall.


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

I also very interested to know how to check the MS Office document image writer. Anyone can help to show us how?


On Wednesday, July 14, 2004 at 7:51 am, azmeer wrote:
>where to find the microsoft office document image writer ? under the microsoft office
>tools ?

[Reply or follow-up to this message]

I had the same problem and all i had to do was delete the print cue. I still have no idea what Microsoft Office Document Image Writer printer is :P

[Reply or follow-up to this message]

I too have the exact same situation, with the only difference being that the spoolsv.exe program doesn't fire up until I try to start NeverWinter Nights, at which point Zone Alarm politely asks if I would like to allow it access to the internet. The interesting thing I've noticed is that the IP address it is trying to dial to is my router's address. I've scanned with Norton, Panda, Adaware, and Spybot and all is clean. So why is this program being so uppity all of a sudden?


On Sunday, August 1, 2004 at 10:38 am, Jerry wrote:
>
>Ok, spoolsv.exe keeps trying to access the network. I don't have Microsoft Office
>or any kind of printer installed. Where would I find the files that are ready to
>be spooled and why would spoolsv.exe keep trying to access the internet? I've scanned
>my system with Nortons, Ad-Aware 6.0, Spybot 1.3 and Spywareblaster 3.2. Everything
>comes up clean but spoolsv.exe tries to connect to the internet at startup, or at
>least it did until I installed the ZoneAlarm firewall.
>
>

[Reply or follow-up to this message]

I have EPSON C84 printer and after installing XP SP2 ver 5.5.1005.0, spoolsv is chewing 90% cpu and 6013 threads. I am running Norton AV 2002 + Internet Security. if I kill proc or stop service Print Spooler then no printing plus can't install software or network connections Any ideas ?

[Reply or follow-up to this message]

I just have removed the MS image writer printer, and this problem seemed to be solved


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

Try this!


On Tuesday, August 17, 2004 at 6:57 pm, MorFex wrote:
>I just have removed the MS image writer printer, and this problem seemed to be solved
>
>
> http://torque.oncloud8.com/archives/000384.html

[Reply or follow-up to this message]

OK....where is this Microsoft Office Document Image WRITER. I can find the program but how do I find if there are any files in the que for this program. I can see no prints waiting in my regular network printer. Norton didn't find any virusus. I need help! This is driving me crazy!


On Friday, August 13, 2004 at 2:26 am, richard wrote:
>
>I had the same problem and all i had to do was delete the print cue. I still have
>no idea what Microsoft Office Document Image Writer printer is :P

[Reply or follow-up to this message]

I had this issue on a 2k box and it was because the person had efax installed and it setup a default printer. Every time they opened a document, the document was trying to figure out how to use the printer causing spoolsv.exe to go to 100%. After changing the default printer it no longer had that issue.

[Reply or follow-up to this message]

you freakin rock! This was killing me, and I never even thought about looking there. Thanks a mil.


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

Check this out;I haven't even got a printer installed, (recently reinstalled XP - had no call for printer as yet), and I've got spoolsv.exe running in the background! Definately not got a trojan either, as I'm very careful about stuff like that. Not running at 100% CPU, but I suppose every bit of power you can keep in reserve is useful.


On Friday, October 1, 2004 at 8:20 am, Alpha wrote:
>you freakin rock! This was killing me, and I never even thought about looking there.
> Thanks a mil.
>
>
>

[Reply or follow-up to this message]

I fixed mine if you need help just reply. It all manual though and not very clean but it works.


On Friday, September 3, 2004 at 12:05 pm, Bridge wrote:
>OK....where is this Microsoft Office Document Image WRITER. I can find the program
>but how do I find if there are any files in the que for this program. I can see
>no prints waiting in my regular network printer. Norton didn't find any virusus.
> I need help! This is driving me crazy!
>
>
>

[Reply or follow-up to this message]

Hello I have had that spoolsv.exe problem for a week now and though I have no files waiting to be printed, the spoolsv starts randomly and each time I get a message from norton telling methere is a W32 Gaobot virus in that file. I have performed about a dozen complete scans with different antivirus programs, incuding specific fix tools from Symantec, and they either don't find that virus or when they do, it comes back within the next few hours. Amazingly, Norton is the one who warns me about it and at the same time, when i scan that file, it says there are no infections...?????


On Tuesday, November 16, 2004 at 1:18 pm, James Griffith wrote:
>I fixed mine if you need help just reply. It all manual though and not very clean
>but it works.
>
>

[Reply or follow-up to this message]

So if you stop the print spooler in services under Admin tools it just starts up again? What file is the virus in? Can you manually delete the file? Also if you know what your doing in the registry you can look for that file name and delete anything that involves that file if its not important. !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Make sure you have either a back up or a restore point before you do any of this !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The way I got mine to work is stop the spool service, then go to Windows Explorer, C drive (where windows is installed), system32, spool, then deleted everything there that it would let me, then opened regedit and and looked for the name of my printer and deleted eveything for that also. then rebooted, when it came up tried checked to see if i had any problems which i didn't then intalled my printer all went well no problems since. Also i didn't have any viruses either, thats probably another problem.


On Saturday, November 20, 2004 at 11:13 am, sandpiper wrote:
>Hello
>I have had that spoolsv.exe problem for a week now and though I have no files waiting
>to be printed, the spoolsv starts randomly and each time I get a message from norton
>telling methere is a W32 Gaobot virus in that file. I have performed about a dozen
>complete scans with different antivirus programs, incuding specific fix tools from
>Symantec, and they either don't find that virus or when they do, it comes back within
>the next few hours. Amazingly, Norton is the one who warns me about it and at the
>same time, when i scan that file, it says there are no infections...?????
>
>
>

[Reply or follow-up to this message]

I accidentally deleted all versions of spoolsv.exe because one of them was a virus, and now I can't use my printers because of the mistake. Anyone know where I can download spoolsv.exe because I lost my Windows Xp cd.


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

Hell Yeah! I had 4 in the damn image writer....man that sucks. It does not even show up ("as qued") if you are using physical printer as default. *bonk*


On Friday, July 9, 2004 at 11:40 pm, Tomer wrote:
>
>thanks i had 12 items ready to be printed in Microsoft Office Document Image Writer
>which cause 50% use of CPU in WinXP 2.6
>
>

[Reply or follow-up to this message]

THANK YOU ALL!!!!!!!! Basically, go to Control Panel>Printers&Faxes and it should be there (Image writer). Then right click, go Cancel all documents, and then go into sharing and make sure that sharing is not enabled. It worked for me. _0_

[Reply or follow-up to this message]

THanks for all who posted their experience. I have been haunted by the spoosv eating CPU time for quite some time. Initially I suspected some virus as I see network traffic to my router all the time when spoolsv is running. It turned out that I have a PDF "printer," (that is, you can send a MS .doc to this PDF "printer" and generate a .pdf file) and there were 5 jobs in that queue!!! Problem solved after deleting the 5 zombie jobs. Thanks all again.


On Sunday, December 12, 2004 at 9:08 am, MrFixIt wrote:
>THANK YOU ALL!!!!!!!!
>
>Basically, go to Control Panel>Printers&Faxes and it should be there (Image writer).
>
>Then right click, go Cancel all documents, and then go into sharing and make sure
>that sharing is not enabled.
>
>It worked for me. _0_

[Reply or follow-up to this message]

Jerry, I don't see an answer to your question, and I have the same one. Today, ZoneAlarm tells me that spoolsv.exe wants access to the internet, destination IP: 63.240.76.4. Why would a print spooler need to go out to the internet? Seems suspicious to me. Not sure about the IP either. Node name is NS6.attbi.com. Maybe it has to do with my ISP (Comcast, formerly AT&T Broadband) and they're checking up on me. I guess I'll deny access and see how it goes. Also, did a search of spoolsv.exe on my pc. Found 4, all off of the Windows directory (running XP) and scanned them all with Norton Antivirus. No viruses found.


On Sunday, August 1, 2004 at 10:38 am, Jerry wrote:
>
>Ok, spoolsv.exe keeps trying to access the network. I don't have Microsoft Office
>or any kind of printer installed. Where would I find the files that are ready to
>be spooled and why would spoolsv.exe keep trying to access the internet? I've scanned
>my system with Nortons, Ad-Aware 6.0, Spybot 1.3 and Spywareblaster 3.2. Everything
>comes up clean but spoolsv.exe tries to connect to the internet at startup, or at
>least it did until I installed the ZoneAlarm firewall.

[Reply or follow-up to this message]

Wow, thanks so much, everyone! This same thing had me taking my new Notebook PC back to Best Buy thinking my DVD drive was defective. They looked at all the processes running, but failed to see that Spoolsv.exe was taking 99%. When I finally realized that, it sent me here. My print jobs (4) were in the MS Office Document Image Writer queue.


On Sunday, December 19, 2004 at 5:52 pm, hellothere wrote:
>
>THanks for all who posted their experience. I have been haunted by the spoosv eating
>CPU time for quite some time. Initially I suspected some virus as I see network
>traffic to my router all the time when spoolsv is running. It turned out that I
>have a PDF "printer," (that is, you can send a MS .doc to this PDF "printer" and
>generate a .pdf file) and there were 5 jobs in that queue!!! Problem solved after
>deleting the 5 zombie jobs.
>
>Thanks all again.
>
>

[Reply or follow-up to this message]

Thousand of thanks for this hint! spoolsv had been taking all my CPU for 2 months, and the solution was so simple! thanks a lot!


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

Hi Triplate, Thanks for the suggestion, I had the same problem. Does anyone know for what is useful the MS Office Image Writer?


On Saturday, May 15, 2004 at 8:27 pm, triplate wrote:
>Is there something waiting in the print queue?
>
>
>

[Reply or follow-up to this message]

Hi, Thank you for your recommendation. My image writer was the problem. Once I deleted all the jobs in it the CPU is back to normal. I do not know how I sent a print job to the Image printer but it is fixed. Thanks again, Lucian


On Sunday, December 12, 2004 at 9:08 am, MrFixIt wrote:
>THANK YOU ALL!!!!!!!!
>
>Basically, go to Control Panel>Printers&Faxes and it should be there (Image writer).
>
>Then right click, go Cancel all documents, and then go into sharing and make sure
>that sharing is not enabled.
>
>It worked for me. _0_

[Reply or follow-up to this message]

Well Jerry, nobody has answered our question. But I've denied spoolsv.exe access to the internet for almost a month and haven't found any problems. Still don't know any legitimate reason for it to have internet access though.


On Monday, December 20, 2004 at 8:01 am, Todd wrote:
>Jerry, I don't see an answer to your question, and I have the same one. Today, ZoneAlarm
>tells me that spoolsv.exe wants access to the internet, destination IP: 63.240.76.4.
> Why would a print spooler need to go out to the internet? Seems suspicious to me.
> Not sure about the IP either. Node name is NS6.attbi.com. Maybe it has to do with
>my ISP (Comcast, formerly AT&T Broadband) and they're checking up on me. I guess
>I'll deny access and see how it goes. Also, did a search of spoolsv.exe on my pc.
>Found 4, all off of the Windows directory (running XP) and scanned them all with
>Norton Antivirus. No viruses found.
>
>
>

[Reply or follow-up to this message]

THANK YOU, THANK YOU, THANK YOU


On Saturday, May 15, 2004 at 8:30 pm, Bill wrote:
>
>Dam Triplate your faster than quick Had this problem myself went into control panel,
>printers sure enough had about 3 items waiting to be printed. deleted them poof no
>more problems. Bill windowsxpcentral
>
>

[Reply or follow-up to this message]

I think that the printer "Microsoft Office Document Image Writer" uses the intrenet to send printing capabilities over the internet. Go to: http://office.microsoft.com/en-us/assistance/HP010771031033.aspx to read up on it. It is very informative. Also you can actually resolve the IP address to a host name by using the ping -a utility in your command prompt window. That is if the ICMP service on your network is not blocked.


On Sunday, January 16, 2005 at 1:17 pm, Todd wrote:
>Well Jerry, nobody has answered our question. But I've denied spoolsv.exe access
>to the internet for almost a month and haven't found any problems. Still don't know
>any legitimate reason for it to have internet access though.
>
>
>

[Reply or follow-up to this message]

Thanks, I solved my problem by just deleting this damn unusefull "Office Document Image Writer" (that nobody seems to be needing anyhow...) and now my CPU usage dropped from 100% spoolsrv to almost 0 - in other words: I have my PC back again... Better than just deleting a pending document in Office Document Image Writer's print queue, imho...


On Wednesday, March 2, 2005 at 8:26 am, Patricia wrote:
>
>I think that the printer "Microsoft Office Document Image Writer" uses the intrenet
>to send printing capabilities over the internet. Go to: http://office.microsoft.com/en-us/assistance/HP010771031033.aspx
>to read up on it. It is very informative. Also you can actually resolve the IP
>address to a host name by using the ping -a utility in your command prompt window.
> That is if the ICMP service on your network is not blocked.
>
>

[Reply or follow-up to this message]

AMD Thunderbird, XP Pro SP2, 1GB ram. I just encountered a similar problem after installing a Lexmark Z515 printer. A job hung in the spool and could not be deleted. I visited Lexmark site and was instructed to enable bi-directional printing. Same, CPU still at 99%. Removed printer software following LExmark instructions. Same thing. Re-booted, same. Re-installed printer, same. Removed printer again, same. Re-booted, same. Removed all printers, same. This computer is 2 1/2 yrs old and never a problem before. I use AdAware spyware detection and AVG virus and Zone Alarm. None indicate a spyware or virus problem or instrusion. I fired off a complaint to Lexmark and will post their response. Until then, I pop up Task Manager and kill the process until I need to print again! Major pain!! Any ideas out there??


On Saturday, November 20, 2004 at 11:13 am, sandpiper wrote:
>Hello
>I have had that spoolsv.exe problem for a week now and though I have no files waiting
>to be printed, the spoolsv starts randomly and each time I get a message from norton
>telling methere is a W32 Gaobot virus in that file. I have performed about a dozen
>complete scans with different antivirus programs, incuding specific fix tools from
>Symantec, and they either don't find that virus or when they do, it comes back within
>the next few hours. Amazingly, Norton is the one who warns me about it and at the
>same time, when i scan that file, it says there are no infections...?????
>
>
>

[Reply or follow-up to this message]

I had this same problem with my Lexmark X125 for the last month or so. I tried everything 
you did (as well as some other suggestions I found on the web), with the same result.

Yesterday I uninstalled the printer software (again), rebooted, uninstalled the Microsoft 
KB887742 update, rebooted, reinstalled my printer software, and everything seems 
to be working again ... I've been printing for two days now without a problem.

Not sure if this will help anyone, but after the headache I've had with it, I HAD 
to pass it along.






On Friday, March 18, 2005 at 1:19 pm, photocycle wrote:

>AMD Thunderbird, XP Pro SP2, 1GB ram. I just encountered a similar problem after 

>installing a Lexmark Z515 printer.  A job hung in the spool and could not be deleted. 

>I visited Lexmark site and was instructed to enable bi-directional printing. Same, 

>CPU still at 99%. Removed printer software following LExmark instructions. Same 
thing. 

>Re-booted, same. Re-installed printer, same. Removed printer again, same. Re-booted, 

>same. Removed all printers, same. This computer is 2 1/2 yrs old and never a problem 

>before. I use AdAware spyware detection and AVG virus and Zone Alarm. None indicate 

>a spyware or virus problem or instrusion. I fired off a complaint to Lexmark and 

>will post their response. Until then, I pop up Task Manager and kill the process 

>until I need to print again! Major pain!! Any ideas out there??

>

>

> 

[Reply or follow-up to this message]

Ok. Here is what I found wrong with my system. I had Adobe Distiller as a printer. While trying to print to the Lexmark, a print job got hung in the print queue because "Enable bidirectional support" was not checked in Printer Properties under the Ports tab for the Lexmark printer. When I uninstalled my Lexmark printer, the hung print job was transfered to Adobe Distiller! Who th' hell would have thought to look there! Anyway, I did, I found it, I deleted it from the queue, removed all printers, including Distiller, re-booted and re-installed my Lexmark and Distiller, re-booted again and all is fine down here in la-la land.


On Tuesday, March 29, 2005 at 9:45 am, Nathan Best wrote:
>I had this same problem with my Lexmark X125 for the last month or so. I tried everything
>you did (as well as some other suggestions I found on the web), with the same result.
>
>Yesterday I uninstalled the printer software (again), rebooted, uninstalled the Microsoft
>KB887742 update, rebooted, reinstalled my printer software, and everything seems
>to be working again ... I've been printing for two days now without a problem.
>
>Not sure if this will help anyone, but after the headache I've had with it, I HAD
>to pass it along.
>
>

[Reply or follow-up to this message]

The Fix... Ok, there is some good (and bad) info on these posts. This problem is due to a 'Trojan Horse' virus that will probably not show-up when you do a scan. However, you do not want to simply delete or disable the spoolsv.exe as you will not be able to use your printer without this process. Also, if you have already deleted it trying a quick fix you will need to go to your recycle bin and restore the process. Here is what you do, in two steps: Start=>Run=>regedit Edit=>Find=>backdoor.ciadoor.b.html when this item is found, highlight it by single click and hit the delete key, ok (yes remove the bugger). F3, continue to search the regedit but only one occurance should be found. close all=>reboot Now that you are back and the trojan is cleared out of you registry you will need to clean out your print and image ques. I am using XP, but get to your printer list however... Start=>Control Panel=>Printers and other Hardware=>View Installed Printers or Fax Printers double click on each printer or fax and highlight & delete and documents that may be waiting in the que. You might want to be try rebooting once again, but this is not really necessary. Now you should be fine and the problem should be solved. You can verify this by right clicking your bottom task bar and selecting 'Task Manager'. Look at the middle Performance tab and the CPU utilization should no longer be at or near 100%.


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

Thanks JGG! I was one step away from formating this computer. You saved me tons of work.


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

the problem is that i don't have a printer instaled 
and i don't know how to remove the spoolsv
they say that it is not of a great inportense to my pc butt still it keeps comming 
back 
i preformd a search on my pc for"spoolsv" and he found 1 file
then i closed the program down in my taskmng and removed the program that i found 
whit the search
a minut later its back working and the program installed it self again
and my cpu usage is like 15% of the time on 100% 
and thats very anoying becous i just cleand out my pc and still..... :@
pleas mail me ====>    rammstein0120@hotmail.com

many thnx 2 u all







On Saturday, May 15, 2004 at 8:27 pm, triplate wrote:
Is there something waiting in the print queue? 


 

[Reply or follow-up to this message]

Had similar problem with Windows Task manager showing regular (every 0.5sec) use by spoolsv. Tried some of the virus cleaning options mentioned but to no avail. Finally ran REGMON.EXE which showed that Spoolsv was trying to use an old printer (Xerox C55)on the network. Deleted the network ports ( just the ones referring the old machine) using File > Server Properties. (Note that the printer itself had already been deleted ages ago but the ports remained). Rebooted and no more 100% usage. Mike


On Wednesday, March 30, 2005 at 2:06 pm, photocycle wrote:
>Ok. Here is what I found wrong with my system. I had Adobe Distiller as a printer.
>While trying to print to the Lexmark, a print job got hung in the print queue because
>"Enable bidirectional support" was not checked in Printer Properties under the Ports
>tab for the Lexmark printer. When I uninstalled my Lexmark printer, the hung print
>job was transfered to Adobe Distiller! Who th' hell would have thought to look there!
>Anyway, I did, I found it, I deleted it from the queue, removed all printers, including
>Distiller, re-booted and re-installed my Lexmark and Distiller, re-booted again and
>all is fine down here in la-la land.
>
>
>

[Reply or follow-up to this message]

Can someone please answer this question? "where to find the microsoft office document image writer ?" Where is it? Where are the hung up print jobs for Microsoft office document image writer to be found???? Weird that everyone is talking about it, people ask where it is and no one replies.


On Tuesday, August 3, 2004 at 2:04 am, Tang wrote:
>I also very interested to know how to check the MS Office document image writer.
>Anyone can help to show us how?
>
>
>

[Reply or follow-up to this message]

In 2000 the spooler file exists in C:\winnt\system32\spool\printers. In XP it should be c:\windows\system32\spool\printers. If there is anything there, stop the spooler service and whack the files. To see if the Microsoft Office Document Imagewriter is there go to start>>settings>>printers. If it's there whack it--but only after you have deleted any spooled jobs (this sometimes causes a hang).


On Saturday, April 16, 2005 at 7:49 am, Allen wrote:
>Can someone please answer this question?
>
>"where to find the microsoft office document image writer ?"
>
>Where is it? Where are the hung up print jobs for Microsoft office document image
>writer to be found????
>
>Weird that everyone is talking about it, people ask where it is and no one replies.
>
>
>
>

[Reply or follow-up to this message]

No such directory. Closest is C:\windows\system32\ then no 'printers' folder. or if I try: C:\windows\system\ no 'printers' folder. Just on called NLS and " If it's there whack it" Sorry, don't understand. it what? Delete any files found in that directory? IN more research, here's what I think my problem is from. I have a work PC. It is set up by our all powerfull and knowledgable techs. It has a Corporate version of Norton that expects to retrive updates on a LAN (I'm not on the expected LAN, it is a stand alone at home) it is looking every aprox 3 min for an update. Norton site admits the version (v.7.60. something ) I have has a problem and locks up while doing that. My solution is to drag the box back to work and have them update Norton. The LAN people have latitude on how often it checks. They did not have to select every 200 seconds or so. I used filemon to see the activity and pinned to to Norton then found the info on their site. Again solution is to get my Norton anti-virus updated.


On Friday, April 22, 2005 at 9:27 am, tlince13478 wrote:
>
>In 2000 the spooler file exists in C:\winnt\system32\spool\printers. In XP it should
>be c:\windows\system32\spool\printers. If there is anything there, stop the spooler
>service and whack the files. To see if the Microsoft Office Document Imagewriter
>is there go to start>>settings>>printers. If it's there whack it--but only after
>you have deleted any spooled jobs (this sometimes causes a hang).
>
>

[Reply or follow-up to this message]

I have the same problem. I have a pending job in a printer queue, but this printer doesn´t exist any more. I cannot remove the printer because there is a pending job, and I cannot also delete this pending job. It keeps in the "Eliminating" state, but never ends. And when I restart the PC it is again in "Printing" status ... How can I remove this printer ? Any suggestions ?


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

OMG THANK YOU SO VERY VERY MUCH!! ive been with this thing like a month and it was driving me crazy!


On Saturday, May 15, 2004 at 8:27 pm, triplate wrote:
>Is there something waiting in the print queue?
>
>
>

[Reply or follow-up to this message]

OK. I have the same problem as everyone else--my CPU usage is at 100% constantly, but I can't figure out why. I don't have ANY printers/Microsoft Image Writer installed, plus I ran the check to take out the backdoor.ciadoor trojan, but it came up with nothing. So... any advice?


On Sunday, April 3, 2005 at 8:42 am, kbussell wrote:
>The Fix...
>Ok, there is some good (and bad) info on these posts.
>This problem is due to a 'Trojan Horse' virus that will probably not show-up when
>you do a scan.
>However, you do not want to simply delete or disable the spoolsv.exe as you will
>not be able to use your printer without this process. Also, if you have already
>deleted it trying a quick fix you will need to go to your recycle bin and restore
>the process.
>
>Here is what you do, in two steps:
>Start=>Run=>regedit
>Edit=>Find=>backdoor.ciadoor.b.html
>when this item is found, highlight it by single click and hit the delete key, ok
>(yes remove the bugger).
>F3, continue to search the regedit but only one occurance should be found.
>close all=>reboot
>
>Now that you are back and the trojan is cleared out of you registry you will need
>to clean out your print and image ques.
>I am using XP, but get to your printer list however...
>Start=>Control Panel=>Printers and other Hardware=>View Installed Printers or Fax
>Printers
>double click on each printer or fax and highlight & delete and documents that may
>be waiting in the que.
>
>You might want to be try rebooting once again, but this is not really necessary.
>
>Now you should be fine and the problem should be solved.
>You can verify this by right clicking your bottom task bar and selecting 'Task Manager'.
>Look at the middle Performance tab and the CPU utilization should no longer be at
>or near 100%.
>
>
>
>
>

[Reply or follow-up to this message]

i've read this entire thread and haven't been able to solve my problem...my lexmark x75 seems to work fine some times, test pages and word docs come out no problem, but whenever i try to print cd covers (mediaface 4.0), only 1 in 30 will work, and this after several reboots and reconfigs...the other 29 times, the progress box appears, shows 0 %, and stays there, while spoolsv.exe jumps from 1-2 % to 97-99 % usage of my CPU...after waiting an hour at 0 % progress, i cancel the print job, but it doesn't disappear from the print queue, so i can't print anything else and must restart (i encounter this last problem with word and pdf. docs as well)...i've done virus scans, tried regedit, tried stopping spoolsv.exe in admin. tools (sometimes it stops, sometimes it won't stop, sometimes it won't restart, and regardless, i can't print anything without it anyways), and i don't have any other printers installed (i.e. no office writer, as i'm running xp home edition and don't have office installed)...i'm about one week away from chucking this piece of shit printer out the window, so if anyone wants to save me a few hundred bucks, it would be most appreciated.


On Sunday, June 12, 2005 at 9:52 pm, Kray wrote:
>OK. I have the same problem as everyone else--my CPU usage is at 100% constantly,
>but I can't figure out why. I don't have ANY printers/Microsoft Image Writer installed,
>plus I ran the check to take out the backdoor.ciadoor trojan, but it came up with
>nothing. So... any advice?
>
>
>

[Reply or follow-up to this message]

My spoolsv.exe is running at 99%, scanned through using Norton AV 2003, no virus found, check Printers/Faxes in Control Panel, system not responding. End process of spoolsv.exe then access the Printers/Faxes folder again and found no item there??? My god..... and I do not think that I have any print jobs queing around....please help!!!

[Reply or follow-up to this message]

Wow, it actually worked!!!! You're cool man, thanks for sharing. Three print jobs waiting on the Image Writer queue were the problem. Thanks again. Regards, Manuel.


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

Thank you, thank you, thank you. The image writer was causing all the problems on my machine too. Thanks for saving me countless hours.

[Reply or follow-up to this message]

Thanks man!!!!, image writer eas the problem.


On Tuesday, July 12, 2005 at 5:53 pm, John Hall wrote:
>Thank you, thank you, thank you. The image writer was causing all the problems on
>my machine too. Thanks for saving me countless hours.
>

[Reply or follow-up to this message]

Ok my CPU is running at 100% and its because of spoolsv.exe. I keep ending the process in the task manager but it comes back. There is a printer that im trying to delete because there is a file thats trying to print that wont delete so i tried deleting the entire printer. I restart and everything but it still wont delete the printer or the document. Its just a normal HP printer. Any ideas?

[Reply or follow-up to this message]

Thanks for the tip. I was suffering the same problem, i.e. spoolsv.exe utilising 97% of the CPU. I also had no jobs in the print queue for my laserjet printer but when I checked the MS Image Writer queue, I found the culprits. Cleared the queue and now everything's back to normal. Thanks heaps!!


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

I have the same problem with Jerry. I did NOT install any printer, so it is IMPOSSIBLE to find Microsoft Image Writer. I've read through all articles in this website, and no one answered the problem I have. People keep saying deleting queues under microsoft image writer, but this is not my case. Finally, I solved the problem by looking at the following website: http://torque.oncloud8.com/archives/000384.html In my case, after I deleted two files 00003.SPL and 00003.SHD under C:\WINDOWS\system32\spool\PRINTERS, the CPU usage of spoolsv.exe goes down to 0%. This may not answer Jerry or Todd's problem, but at least it gives solution to those who have spoolsv.exe problem but not install any printer. Hope it helps.


On Sunday, August 1, 2004 at 10:38 am, Jerry wrote:
>
>Ok, spoolsv.exe keeps trying to access the network. I don't have Microsoft Office
>or any kind of printer installed. Where would I find the files that are ready to
>be spooled and why would spoolsv.exe keep trying to access the internet? I've scanned
>my system with Nortons, Ad-Aware 6.0, Spybot 1.3 and Spywareblaster 3.2. Everything
>comes up clean but spoolsv.exe tries to connect to the internet at startup, or at
>least it did until I installed the ZoneAlarm firewall.
>
>

[Reply or follow-up to this message]

I tried all the suggestions above but nothing worked. The problem only started a couple of weeks ago for me - after I downloaded a windows update (win2k) so I'm pretty sure that caused it. I tried to uninstall some updates to find the culprit, but windows died and I had to use the windows CD to repair windows. It seems like only M$ Office programs cause this problem (notepad was fine) so I downloaded version 2 of Open Office and now I can print word docs from Open Office (right click the word doc, then open with Open Office). I don't know why, it just works. www.openoffice.org

[Reply or follow-up to this message]

I, too, have a problem where it looks like spoolsv is showing regular, every 0.4 sec. I am showing 2% usage but what is interesting is that the memory used is going up as I sit here. What is that all about? I noticed a problem while in Word trying to write an essay - I get a pause. When I type the computer is pausing so as to not put any letters down and I have seen the same problem in new emails. It looks like the margin bar keeps popping up when the pause happens also. I am blaming it on the spool but - (throwing hands up) I don't know!! If anyone has seen this...please let me know - it is driving me nutty. I can't type without having to back track and correct what letters were missed during the pauses. I followed JJGs advice and stopped the printer service, etc. etc. and it worked in that my memory usage went from 15,000 down to 3,000 - but...it is back up to 5 thousand as I sit here. (grumble, grumble)


On Monday, April 11, 2005 at 7:46 pm, Mike wrote:
>Had similar problem with Windows Task manager showing regular (every 0.5sec) use
>by spoolsv. Tried some of the virus cleaning options mentioned but to no avail.
>Finally ran REGMON.EXE which showed that Spoolsv was trying to use an old printer
>(Xerox C55)on the network. Deleted the network ports ( just the ones referring the
>old machine) using File > Server Properties. (Note that the printer itself had already
>been deleted ages ago but the ports remained). Rebooted and no more 100% usage.
>Mike
>
>
>

[Reply or follow-up to this message]

SOLVED it. See...that is all it takes, write it down - and ask someone. Shazam, the solution comes to me! "clapping". What happened is - if I go into Control - admin tools - services - and stop the printer spooler system. The pause stops completely. So I reset the spooler (by right clicking on print spooler) and then properties - and I changed it from doing it automatically...to manually. It seems to have worked.


On Wednesday, December 7, 2005 at 8:58 pm, donna wrote:
>I, too, have a problem where it looks like spoolsv is showing regular, every 0.4
>sec. I am showing 2% usage but what is interesting is that the memory used is going
>up as I sit here. What is that all about? I noticed a problem while in Word trying
>to write an essay - I get a pause. When I type the computer is pausing so as to not
>put any letters down and I have seen the same problem in new emails. It looks like
>the margin bar keeps popping up when the pause happens also. I am blaming it on
>the spool but - (throwing hands up) I don't know!! If anyone has seen this...please
>let me know - it is driving me nutty. I can't type without having to back track and
>correct what letters were missed during the pauses. I followed JJGs advice and stopped
>the printer service, etc. etc. and it worked in that my memory usage went from 15,000
>down to 3,000 - but...it is back up to 5 thousand as I sit here. (grumble, grumble)
>
>
>

[Reply or follow-up to this message]

1 year later.. this peice of information still comes in handy. Good Job Mate.


On Saturday, May 15, 2004 at 8:27 pm, triplate wrote:
>Is there something waiting in the print queue?
>
>
>

[Reply or follow-up to this message]

Every time when I start the windows xp machine i get the spoolsv.exe memory display problem and also it make my computer very slow, I try to change or remove the spoolsv.exe from windows/system32 and restart the system but still it regenerate it and back to square. I request for the solution or how to avoid this...? Thanks.


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

great man:) thanks man. image writer sucked:)


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

When Zone Alarm started asking to allow spoolsv.exe to access the internet, I went to annoyances.org where I found instructions to look at Start,Settings, Printers and faxes. To my amazement I found that I had a printer installed called PDFConverter. It was set as default printer. I looked up PDFConverter and found that it is a program that costs $30.00. I don't know how it got on my computer. I changed the default printer back to my HP 4L laserjet and now spoolsv.exe doesn't ask Zone Alarm for permission to go on the internet anymore. r3d


On Sunday, January 16, 2005 at 1:17 pm, Todd wrote:
>Well Jerry, nobody has answered our question. But I've denied spoolsv.exe access
>to the internet for almost a month and haven't found any problems. Still don't know
>any legitimate reason for it to have internet access though.
>
>
>

[Reply or follow-up to this message]

Sir, We have Symantec Antivirus software. Today we have faced the virus problem. In Task Manager 'Spoolsv.exe' was occupied 100% of the tasks and system was halted (or) very slow. It think it may be virus. How to rectify the same. Thanking you regards M. Murugan

[Reply or follow-up to this message]

THANKS! this totally solved my problem IMMEDIATELY! i cant thank you enough!=)


On Sunday, May 30, 2004 at 9:56 am, JGG wrote:
>I had this problem on one of our computers. As it turns out, there were print jobs
>waiting - not on our installed printer - but on Microsoft Image Writer. These print
>jobs were terminated and all is back to normal.
>
>
>

[Reply or follow-up to this message]

First, read all the messages about how to fix the problem above, then.. Try each solution 1 by 1. If you're still having the problem, please post again explaining what you've tried so far. Cheers


On Wednesday, May 17, 2006 at 2:05 am, Murugan wrote:
>Sir,
>
>We have Symantec Antivirus software.
>
>Today we have faced the virus problem. In Task Manager 'Spoolsv.exe' was occupied
>100% of the tasks and system was halted (or) very slow. It think it may be virus.
> How to rectify the same.
>
>Thanking you
>
>regards
>
>M. Murugan
>
>

[Reply or follow-up to this message]

spoolsv.exe is constantly using about 20-30% of my dual core CPU. The thing is brand new, less than a day old, has nothing whatsoever under the printers or fax in control panel, has nothing in the printer folder in system32, no print tasks waiting on any other computer on my network, used trend micro virus scan, mcafee, spybot, ad-aware, system is clean. One other slightly unrelated detail is that it seems that its always using about 30% of my computers CPU when im doing nothing, if its not all due to the spoolsv.exe (which it often is) its due to csrss.exe


On Saturday, May 15, 2004 at 8:02 pm, Cai wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 1.2Ghz
>on Asus A7V with 256MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

Here is my problem, same as above, spoolsv.exe running and increasing in size constantly. 
 

This FIXED the problem in XP Pro:

go into control panel and select printers.
choose each individual printer driver and turn off spooling for that 
printer (most likely the MS Imagewriter).

IT'S THAT SIMPLE!

Spoolsv.exe will still be running but will stop misbehaving.

[Reply or follow-up to this message]

hI When i turn on my computer I get on the internet and I start playing.When I start playing it's fast but then after several minutes it starts to lag and the cpu usage goes up to 100%.When I click Process and I see that the image name "System" is over 90.All of my programs are turned off. I scaned the computer but it didn't find anything. I don't know what's going on.

[Reply or follow-up to this message]

Thanks Winger, I've been having no end of trouble with this spoolsv and it turns out you're right - bloody Norton was to blame; in this case Norton Internet Security 2006 suite running on XP SP2. My symptoms were; any time I opened a print dialog (even if I didn't print anything) the CPU maxed out 100% and I had to kill the spoolsv.exe to stop it. Disabling all the Norton Internet Security services did the trick. Thinking of uninstalling it altogether as I've had nothing but weird issues since putting it on.


On Saturday, June 5, 2004 at 5:33 am, Winger wrote:
>Because I have Norton Antivirus set to do a system scan every Friday night I happened
>to notice that SPOOLSV.EXE is utilizing nearly 100% CPU in the morning on Saturday.
>This it the only time it happens, so I simply stop the process in the SERVICES window
>and life is good. I'm not sure why Norton Antivirus triggers it during the scanning
>process as I haven't been able to find anything on the Symantec site relating to
>this.
>
>
>

[Reply or follow-up to this message]

Hi, Im facing the same problem that spoolsv.exe eats up 100% of my CPU usage. Ive tried stopping it but it comes back on restating and at times, even without restarting. The problem is, that I cannot even get my printer configure for some reason and there are no documents in my print que... still the problem persists. What to do? It would ne highly appreciate if someone could mail me the resolution at atuljain7 (at) gmail (dot) com


On Tuesday, November 16, 2004 at 1:18 pm, James Griffith wrote:
>I fixed mine if you need help just reply. It all manual though and not very clean
>but it works.
>
>

[Reply or follow-up to this message]

If you are experiencing a 20-40% drain with spoolsv.exe involved and are using an NVIDIA graphics card this may well solve your problem. I know it's long but it may be worth it and solved the same problem for me. - I had the exact same problem that DUstin described (see below). My CPU usage was between 30-40% whilst running idle. spoolsv.exe was taking about 20-30%. Csrss.exe was also running high for no apparent reason. My printer spool was empty, and my virus checks had come up negative. I also have a brand new dual core machine. - However I have now solved the problem. I found that the problem actually lay in an NVidia graphics card driver, and this was somehow affecting these other unrelated processes. If you have a process called nvsvc.exe in your task manager and especially if it is showing any CPU activity then this may well be the cause of your problem, as it was for me. - A way to definitively check if this is the source of the drain is to right-click on the 'My Computer' icon and select 'manage' from the drop down list. - Open 'Services and Applications' on the bottom of the left hand list. then click on 'Services'. A list of services that begin when you start your computer is displayed. - Look for 'NVIDIA Display Driver Service'. Double click on this and you are presented with anoher window displaying the service's properties. - Near the bottom of the 'General' tab you should find a section entitled 'Service status:'. It should say 'started'. Now simply click on the 'Stop' button. (Note this is completely reversable if you are worried.) - This will stop the service. Once it has finished stopping the service, it'll probably take a few seconds and will briefly display a progress bar, open the task manager and your CPU usage problem should be gone. Mine was. - If this did not solve your problem, then click on the 'Start' button and the service will start again and I'm sorry that this did not solve your problem. - However, if this did solve your problem, then this shows that there is a problem with part of your NVIDIA driver. - The best move is to download a new driver. Unfortunately I can't help you much there unless your machine was a Dell. If it was, you should be able to find an NVIDIA driver package appropriate to your graphics card available to download on their website. I did this and installed the new drivers. This ended my problem. - If your machine was not a Dell, then you should be able to find a driver package either on the NVIDIA website or on the website of your machine's manufacturer. Installing these driver packages should sove your problem, but I have kept the driver installer in case the problem returns, but it has been working fine for over a week now, I'm just being cautious. - A temporary solution would be to disable the service from starting with your computer by using the drop down menu directly above the 'service status' section of the service properties winow. This will solve your problem but will not fix the problem with the NVIDIA driver. I did this for a couple of days and didn't notice any difference in my graphics card's perforance so I'm not entirely sure what this service spends it's time doing. However the method I've described above solved my problem completely. - If this solved you problem then I'm glad to have helped, if not then I'm sorry I wasted your time and good luck finding a solution to your particular problem.


On Wednesday, May 31, 2006 at 12:31 pm, DUstin wrote:
>spoolsv.exe is constantly using about 20-30% of my dual core CPU. The thing is brand
>new, less than a day old, has nothing whatsoever under the printers or fax in control
>panel, has nothing in the printer folder in system32, no print tasks waiting on any
>other computer on my network, used trend micro virus scan, mcafee, spybot, ad-aware,
>system is clean. One other slightly unrelated detail is that it seems that its always
>using about 30% of my computers CPU when im doing nothing, if its not all due to
>the spoolsv.exe (which it often is) its due to csrss.exe

[Reply or follow-up to this message]

The Nvidia card causes problems with the print spooler, no doubt.  Not sure why or 
which cards specifically.

But the major problem with the spooler is unprinted documents.

Tim Macking MCSE, MCSA, CCNA

[Reply or follow-up to this message]

Thank you thank you thank you -- I had this problem today. You've reached two years into the future to solve this problem for me and I'm ever so grateful. Microsoft Office Document Image Writer is evil. Pure evil. There was a pdf file in it queue. As soon as I deleted it the problem was GONE. 0% usage in nanoseconds. Note that the Document Image Writer is not my printer, I have no idea what it is for, actually, but somehow or other a document got in there and was gumming up my whole system. Check your printers in your control panel. I'm guessing that the Document Image Writer is part of XP so it is there whether you know it or not. Good luck!


On Thursday, June 29, 2006 at 10:27 pm, Atul Jain wrote:
>Hi,
>Im facing the same problem that spoolsv.exe eats up 100% of my CPU usage. Ive tried
>stopping it but it comes back on restating and at times, even without restarting.
>The problem is, that I cannot even get my printer configure for some reason and there
>are no documents in my print que... still the problem persists.
>What to do? It would ne highly appreciate if someone could mail me the resolution
>at atuljain7 (at) gmail (dot) com
>
>
>

[Reply or follow-up to this message]

Hi, I am having the same problem with the spoolsv.exe. I did exactly what you mention and I found one file in the registry and I deleted. However, when I reboot the computer, it is still showing 100% CPU usage. I try every tip that is mention in this forum and my problem is still not resolved. The funny thing is that when I go to the Printers & Fax folder, all the printers icon are flashing and I notices that at the bottom status bar, it kept flashing saying "Finding items...". I was able to bring down the CPU usage by stopping and restarting the Printer Spool from Control Panel ->Admin Tools->Services. This works but when I begin using MS Word or try to print, spoolsv.exe goes back up to 100%. Any suggestion or idea how to fix this problem? Thanks.


On Sunday, April 3, 2005 at 8:42 am, kbussell wrote:
>The Fix...
>Ok, there is some good (and bad) info on these posts.
>This problem is due to a 'Trojan Horse' virus that will probably not show-up when
>you do a scan.
>However, you do not want to simply delete or disable the spoolsv.exe as you will
>not be able to use your printer without this process. Also, if you have already
>deleted it trying a quick fix you will need to go to your recycle bin and restore
>the process.
>
>Here is what you do, in two steps:
>Start=>Run=>regedit
>Edit=>Find=>backdoor.ciadoor.b.html
>when this item is found, highlight it by single click and hit the delete key, ok
>(yes remove the bugger).
>F3, continue to search the regedit but only one occurance should be found.
>close all=>reboot
>
>Now that you are back and the trojan is cleared out of you registry you will need
>to clean out your print and image ques.
>I am using XP, but get to your printer list however...
>Start=>Control Panel=>Printers and other Hardware=>View Installed Printers or Fax
>Printers
>double click on each printer or fax and highlight & delete and documents that may
>be waiting in the que.
>
>You might want to be try rebooting once again, but this is not really necessary.
>
>Now you should be fine and the problem should be solved.
>You can verify this by right clicking your bottom task bar and selecting 'Task Manager'.
>Look at the middle Performance tab and the CPU utilization should no longer be at
>or near 100%.
>
>
>
>
>

[Reply or follow-up to this message]

On Saturday, sep 15, 2006 at 8:02 pm, krishna wrote:
>Spoolsv.exe in Windows XP is hogging the CPU 100% of the time. System is Duron 2.5Ghz
>on Asus A7V with 128MB ram. When I end the spoolsv.exe process, it starts up after
>a while though I set the print spooler service under component services to start
>manually. Only in "disable" setting can I stop Spoolsv.exe from starting automatically.
>Virus and Spybot scan done and system is clean. Microsoft KB does not have anything
>on it.

[Reply or follow-up to this message]

Go to control panel, printers and faxes and all your installed printers will be there. I had a print job in the microsoft image writer queue which caused my cpu to sit at 100%. When i ended the spoolsv.exe in task manager my CPU plummeted to 0-2% as it should be. My system was 100% clean, i have Zonealarm security suite and if you know how to use it keeps your computer clean. I deleted the print job from the image writer and i had task manager loaded and the box in the systray went from fully green to empty immediately. Thanks to you guys for identifying the problem. I had no idea that something as trivial as that could spike a system so badly. Thanks again.


On Tuesday, August 3, 2004 at 2:04 am, Tang wrote:
>I also very interested to know how to check the MS Office document image writer.
>Anyone can help to show us how?
>
>
>

[Reply or follow-up to this message]

thank you, problem solved. thanks for giving steps.


On Sunday, December 12, 2004 at 9:08 am, MrFixIt wrote:
>THANK YOU ALL!!!!!!!!
>
>Basically, go to Control Panel>Printers&Faxes and it should be there (Image writer).
>
>Then right click, go Cancel all documents, and then go into sharing and make sure
>that sharing is not enabled.
>
>It worked for me. _0_

[Reply or follow-up to this message]

I don't have a printer, so why is spoolsv.exe running in Task Manager? (Windows XP SP2, Symantec Antivirus 2006)

[Reply or follow-up to this message]

I recently had this proble: spoolsv.exe in the task manager was eating upto 99% of my CPU. I am using Windows XP. I figured that there was a job queued up at microsoft office document image writer. Dleteing the job quickly resolved my problem. You can access this by start->control panel -> Printers & other hardwares -> printers and faxes -> microsoft office document image writer. It showed a job queued on it. Right clicking on it will give you option to delete the pending job.


On Saturday, April 16, 2005 at 7:49 am, Allen wrote:
>Can someone please answer this question?
>
>"where to find the microsoft office document image writer ?"
>
>Where is it? Where are the hung up print jobs for Microsoft office document image
>writer to be found????
>
>Weird that everyone is talking about it, people ask where it is and no one replies.
>
>
>
>

[Reply or follow-up to this message]

I looked through here & didn't see this fix (but I admit I could have overlooked it). I had a problem on a client's pc that the SPOOLSV.EXE process was taking 100% of the CPU. The job was printing to the "Microsoft Office Document Image Writer". The particular client needed this job so I could not simply delete the problem job (something w/their accounting software would not allow them to recreate this print job). What I wound up doing is taking an HP LaserJet 4 & connecting it to the pc's LPT1 port. Then, I changed the Document Image Writer to use the LPT1 port & applied the change. I then opened the print queue & right-clicked on the print job & selected "Restart". The job printed right out on the HPLJ4. Afterward, I changed the printers properties back to it's original port. Hope this info helps others. -Robert.

[Reply or follow-up to this message]

It is a "printer" in printers & faxes.


On Wednesday, November 15, 2006 at 10:27 am, sachin wrote:
>I recently had this proble: spoolsv.exe in the task manager was eating upto 99% of
>my CPU. I am using Windows XP. I figured that there was a job queued up at microsoft
>office document image writer. Dleteing the job quickly resolved my problem. You can
>access this by start->control panel -> Printers & other hardwares -> printers and
>faxes -> microsoft office document image writer. It showed a job queued on it.
>Right clicking on it will give you option to delete the pending job.
>
>
>
>

[Reply or follow-up to this message]

Swidge,

I had almost identical conditions to yourself and also identified NVidia as the problem. 
Only difference was that the process was called nvsvc32.exe - not sure if that's 
significant. 

Regards, Brian.







On Sunday, July 2, 2006 at 3:56 pm, Swidge wrote:

>If you are experiencing a 20-40% drain with spoolsv.exe involved and are using an 

>NVIDIA graphics card this may well solve your problem. 
snip

>I found that the problem actually 

>lay in an NVidia graphics card driver, and this was somehow affecting these other 

>unrelated processes. If you have a process called nvsvc.exe in your task manager 

>and especially if it is showing any CPU activity then this may well be the cause 

>of your problem, as it was for me.
 

[Reply or follow-up to this message]

spoolsv.exe consumes 99% of the cpu causing the computer to become very very slow (crashed). 1. No backdoor.ciadoor.html was found in registry. 2. No files in c:\winnt\system32\spool\printers were found 3. Ad-Aware removed some spyware but still problem persists 4. Can't see if print jobs are pending since i cannot open Printer&Faxes when spoolsv.exe is running on 99% cpu usage. I can only kill it from task manager but then nothing is displayed since the spool service is stopped. 5. recreating the spoolsv.exe file after deleting it doesn't work 6. SP2 was been reinstalled I believe there must be a pending job in queue but how can I check that when spoolsv and Printer & Faxes can never work together??? damn! microsoft should do something about that...too many people have this problem for soooo long as I can see...similar problem 2 years ago in Win2K meant reinstallation and this is where I am heading to if I don't get a proper answer... Regards,

[Reply or follow-up to this message]

It's been a while since I had this problem, so I'm not sure if this was covered... What solved it in the end for me was: http://torque.oncloud8.com/archives/000384.html Which, among other references, (including Microsoft) indicates the spool directory to be: C:\windows\system32\spool\PRINTERS If you see files in there, then they are likely in your print queue... And you could try deleting them. Of course... If you read enough replies here and over there... You'll find that different things solved it for different people... So there's no single fix for everyone. Hope that thelps. Cheers

[Reply or follow-up to this message]

An excellent totally unobvious soln! Worked like a charm for me on our new dual core Dell d620 with nvidia quadro nvs 110m vid card. Thanks!


On Sunday, July 2, 2006 at 3:56 pm, Swidge wrote:
>If you are experiencing a 20-40% drain with spoolsv.exe involved and are using an
>NVIDIA graphics card this may well solve your problem. I know it's long but it may
>be worth it and solved the same problem for me.
> - I had the exact same problem that DUstin described (see below). My CPU
>usage was between 30-40% whilst running idle. spoolsv.exe was taking about 20-30%.
>Csrss.exe was also running high for no apparent reason. My printer spool was empty,
>and my virus checks had come up negative. I also have a brand new dual core machine.
> - However I have now solved the problem. I found that the problem actually
>lay in an NVidia graphics card driver, and this was somehow affecting these other
>unrelated processes. If you have a process called nvsvc.exe in your task manager
>and especially if it is showing any CPU activity then this may well be the cause
>of your problem, as it was for me.
> - A way to definitively check if this is the source of the drain is to right-click
>on the 'My Computer' icon and select 'manage' from the drop down list.
> - Open 'Services and Applications' on the bottom of the left hand list.
>then click on 'Services'.
>A list of services that begin when you start your computer is displayed.
> - Look for 'NVIDIA Display Driver Service'.
>Double click on this and you are presented with anoher window displaying the service's
>properties.
> - Near the bottom of the 'General' tab you should find a section entitled
>'Service status:'. It should say 'started'.
>Now simply click on the 'Stop' button. (Note this is completely reversable if you
>are worried.)
> - This will stop the service. Once it has finished stopping the service,
>it'll probably take a few seconds and will briefly display a progress bar, open the
>task manager and your CPU usage problem should be gone. Mine was.
> - If this did not solve your problem, then click on the 'Start' button and
>the service will start again and I'm sorry that this did not solve your problem.
> - However, if this did solve your problem, then this shows that there is
>a problem with part of your NVIDIA driver.
> - The best move is to download a new driver. Unfortunately I can't help
>you much there unless your machine was a Dell. If it was, you should be able to find
>an NVIDIA driver package appropriate to your graphics card available to download
>on their website. I did this and installed the new drivers. This ended my problem.
> - If your machine was not a Dell, then you should be able to find a driver
>package either on the NVIDIA website or on the website of your machine's manufacturer.
>Installing these driver packages should sove your problem, but I have kept the driver
>installer in case the problem returns, but it has been working fine for over a week
>now, I'm just being cautious.
> - A temporary solution would be to disable the service from starting with
>your computer by using the drop down menu directly above the 'service status' section
>of the service properties winow. This will solve your problem but will not fix the
>problem with the NVIDIA driver. I did this for a couple of days and didn't notice
>any difference in my graphics card's perforance so I'm not entirely sure what this
>service spends it's time doing. However the method I've described above solved my
>problem completely.
> - If this solved you problem then I'm glad to have helped, if not then
>I'm sorry I wasted your time and good luck finding a solution to your particular
>problem.
>
>
>

[Reply or follow-up to this message]

One of my clients has a t