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Question about 'What do I do with "unknown" devices in Device Manager?'
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Question about 'What do I do with "unknown" devices in Device Manager?'
Thursday, May 20, 2004 at 11:12 am
Posted by Will Gunther (2 messages posted)

I have a question about What do I do with "unknown" devices in Device Manager?:

I have a USB mass storage device (RCA mp3 player) that isn't being recognized by windows b/c it does not have a driver installed. RCA tells me that the drivers aren't required for windows xp users. The device worked great for 3 months, but one day I plugged it in and it just wasn't recognized. How do I get windows to recognize the device? Do I need to find the appropriate drivers? Please help. Thanks.

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re: Question about 'What do I do with "unknown" devices in Device Manager?'
Thursday, May 20, 2004 at 12:28 pm
Posted by MLS (2197 messages posted)

Just to clarify, was the device working with your current software configuration and, for some unexplained reason, has quit working. Also, what software changes have been made since the problem first arose (XP updates, new software, etc.)? Presumably none, but I must ask...


On Thursday, May 20, 2004 at 11:12 am, Will Gunther wrote:
>I have a question about What
>do I do with "unknown" devices in Device Manager?
:


>
>I have a USB mass storage device (RCA mp3 player) that isn't being recognized by
>windows b/c it does not have a driver installed. RCA tells me that the drivers aren't
>required for windows xp users. The device worked great for 3 months, but one day
>I plugged it in and it just wasn't recognized. How do I get windows to recognize
>the device? Do I need to find the appropriate drivers? Please help. Thanks.
>
>

[Reply or follow-up to this message]

re: Question about 'What do I do with "unknown" devices in Device Manager?'
Thursday, May 20, 2004 at 3:48 pm
Posted by Will Gunther (2 messages posted)

I am sure I have downloaded some windows updates, but at this time, I am unsure which ones. I made no other major software downloads since and yes, it was working perfectly fine before "that day." Do you know of any windows updates that I may have downloaded that could be interfering with the device? Thanks for the help!


On Thursday, May 20, 2004 at 12:28 pm, MLS wrote:
>Just to clarify, was the device working with your current software configuration
>and, for some unexplained reason, has quit working. Also, what software changes
>have been made since the problem first arose (XP updates, new software, etc.)? Presumably
>none, but I must ask...
>
>
>

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