I have performed the fix as described. I now have access to the previously greyed out box to allow recently used files, but when I check this box I still do not see the previously used files when I open Excel or Word. What do I do now?

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try searching for and deleting the normal.dot file. This should help.


On Saturday, July 24, 2004 at 6:59 am, Fred Rosenberg wrote:
>I have performed the fix as described. I now have access to the previously greyed
>out box to allow recently used files, but when I check this box I still do not see
>the previously used files when I open Excel or Word. What do I do now?

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