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LSA SHELL (export version) error?
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LSA SHELL (export version) error?
Friday, August 27, 2004 at 8:11 am
Posted by Kieran (9 messages posted)

I keep getting the 'send error report' box up with an error in LSA SHELL(export version). I click 'dont send' and then the system shutdown in 60 seconds box appears and i can do nothing but wait for shutdown! I have no idea what this is, its the second or third time my computer has done this in the last 2 or so months, each time i have formatted and re-installed windows to get rid of the problem. Any help is greatly appreciated, thanks.kieran.

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re: LSA SHELL (export version) error?
Friday, August 27, 2004 at 9:19 am
Posted by Walt (50 messages posted)

Sounds like the sasser virus. When the message first pops up, do not click on either choice presented. Click on start>run. Type in shutdown -a. this will prevent the shutdown. Then go to www.symantec.com and download the fixsasser file and run it.


On Friday, August 27, 2004 at 8:11 am, Kieran wrote:
>I keep getting the 'send error report' box up with an error in LSA SHELL(export version).
>I click 'dont send' and then the system shutdown in 60 seconds box appears and i
>can do nothing but wait for shutdown! I have no idea what this is, its the second
>or third time my computer has done this in the last 2 or so months, each time i have
>formatted and re-installed windows to get rid of the problem.
>Any help is greatly appreciated, thanks.kieran.

[Reply or follow-up to this message]

re: LSA SHELL (export version) error?
Friday, August 27, 2004 at 9:52 am
Posted by jcw (5100 messages posted)

" its the second or third time my computer has done this in the last 2 or so 
months, each time i have formatted and re-installed windows to get rid of the problem."

This suggests you are not using a firewall and other safe computing practices (e.g. 
you may be involved with P2P file sharing).  Until you do, you will continue to have 
problems with junk like this. 



On Friday, August 27, 2004 at 8:11 am, Kieran wrote:
>I keep getting the 'send error report' box up with an error in LSA SHELL(export version).
>I click 'dont send' and then the system shutdown in 60 seconds box appears and i
>can do nothing but wait for shutdown! I have no idea what this is, its the second
>or third time my computer has done this in the last 2 or so months, each time i have
>formatted and re-installed windows to get rid of the problem.
>Any help is greatly appreciated, thanks.kieran.

[Reply or follow-up to this message]

re: LSA SHELL (export version) error?
Tuesday, September 14, 2004 at 6:01 pm
Posted by Warren Parks (1 messages posted)

I have personally experienced this problem at least three times after doing fresh installs of XP pro on two different laptops, and have found that it CAN be due to something other than the W32.Sasser.Worm. Of course, it is best to have both a firewall (try sygate personal firewall or zonealarm) and antivirus installed before you go online to be safe. If you even suspect this could be a worm, go to McAfee and get the "stinger" to scan for it and repair as needed. Check out: http://vil.nai.com/vil/stinger/ However, if you get this error and have reason to believe that it is not the worm, then try this- it works for me every time: Open up your network connections, and right click on your Local Area Connection to set Properties. Under the Advanced tab, check the box to enable the firewall. For some reason the error never happens again. (Yes, I have updated antivirus, stinger, firewall, etc, and there is no "wormsign". -Warren


On Friday, August 27, 2004 at 8:11 am, Kieran wrote:
>I keep getting the 'send error report' box up with an error in LSA SHELL(export version).
>I click 'dont send' and then the system shutdown in 60 seconds box appears and i
>can do nothing but wait for shutdown! I have no idea what this is, its the second
>or third time my computer has done this in the last 2 or so months, each time i have
>formatted and re-installed windows to get rid of the problem.
>Any help is greatly appreciated, thanks.kieran.

[Reply or follow-up to this message]

re: LSA SHELL (export version) error?
Wednesday, September 15, 2004 at 6:27 am
Posted by Robbie (1 messages posted)




On Tuesday, September 14, 2004 at 6:01 pm, Warren Parks wrote:
>
>I have personally experienced this problem at least three times after doing fresh
>installs of XP pro on two different laptops, and have found that it CAN be due to
>something other than the W32.Sasser.Worm.
>
>Of course, it is best to have both a firewall (try sygate personal firewall or zonealarm)
>and antivirus installed before you go online to be safe. If you even suspect this
>could be a worm, go to McAfee and get the "stinger" to scan for it and repair as
>needed. Check out: http://vil.nai.com/vil/stinger/
>
>However, if you get this error and have reason to believe that it is not the worm,
>then try this- it works for me every time: Open up your network connections, and
>right click on your Local Area Connection to set Properties. Under the Advanced tab,
>check the box to enable the firewall. For some reason the error never happens again.
>(Yes, I have updated antivirus, stinger, firewall, etc, and there is no "wormsign".
>
>-Warren


Amazingly, that did the job for me! I've run every virus scan I know and even downloaded the sasser fix tool from symantec... but it wasn't found each time. Then I tried this fix, and the problem has gone away! Thanks!

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