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Windows XP Hangs at Windows is Shutting Down Screen Mouse & Keyboard Freeze too.
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Windows XP Hangs at Windows is Shutting Down Screen Mouse & Keyboard Freeze too.
Wednesday, December 22, 2004 at 9:25 pm
Posted by urville (3 messages posted)

first, thanks to annoyances.org for the fantastic resource. secondly i really tried look for exsisting fixes even elsewhere, but doing a search to narrow it down to my specific issue has been a bit hard when trying to find a way to search with alternate terms that dont bring up thousands of similar but not related issues in the results. I reallya ppreciate any and all reonses and help. Thank you for even trying! So, After a brand new install of Windows XP Pro, NTFS, I Updated to SP2, and ONLY since SP2, and a very limited number of other upgrdes/updates the system hangs at the "Windows is shutting down" screen. I can move the mouse for a couple of seconds but then it just completely locks up Ctrl-Alt-Del also ineffective. The effect appears to be annoying at best but what i dont know CAN hurt me. it's terribly frustrating. i've tried changing the power management features on my usb roots as per a Windows Ticket but no effect, the same with just removing all my usb hardware a Zip250 and a lexar CompactFlash Reader.... no effect. could it be Bit Defender Pro, ATI Catalyst drivers, USB 2.0 period? my system consists of: MSI K7N2 Delta2-LSR Dual Channel Kit Pqi Turbo PC3200 Memory 2 sticks of 256mb AMD Athlon Xp-M 2500+ Barton Sapphire ATI 9600XT 128mb AGP PS/2 Mouse and Keyboard WD and Maxtor harddrives 40 gig each Not using RAID as a side note: should i set my agp aperature to the max memory size i have on the card? will adding a proper winxp driver or third party bios that will recognize my mobile XP Chip correctly help in anyway? i have heard it will enable the PowerNow functions of the chip? fact or fiction? thanks in advance, urville

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re: Windows XP Hangs at Windows is Shutting Down Screen Mouse & Keyboard Freeze too.
Wednesday, December 22, 2004 at 10:06 pm
Posted by Yap (4094 messages posted)

Live better without SP2
first uninstall it from add/remove program... then use system restore :)
or
try this support http://support.microsoft.com/oas/default.aspx?ln=en-us&x=9&y=13&prid=8101&gprid=273354


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re: Windows XP Hangs at Windows is Shutting Down Screen Mouse & Keyboard Freeze too.
Thursday, December 23, 2004 at 6:24 am
Posted by Charles (3 messages posted)

I have the exact same problem and it started on the installation of XP-SP2 back in Sept-04. I have run a multitude of tests on third party software thinking that perhaps one of them was causing the problem and have made sure that the drivers on my system are the latest vendor supplied drivers (where applicable). Nothing has solved this problem for me as yet. It does appear to be somehow related to how long between reboots. In other words, it does not occur if a reboot occurs within say an hour of the previous reboot. If the system runs 36-48 hours, the problem occurs. Sometimes the lockup will release itself in 30 seconds or so; other times I have use the power switch to shutdown. I have submitted a problem report to MS. Hopefully this will lead to a solution.


On Wednesday, December 22, 2004 at 9:25 pm, urville wrote:
>first, thanks to annoyances.org for the fantastic resource. secondly i really tried
>look for exsisting fixes even elsewhere, but doing a search to narrow it down to
>my specific issue has been a bit hard when trying to find a way to search with alternate
>terms that dont bring up thousands of similar but not related issues in the results.
>I reallya ppreciate any and all reonses and help. Thank you for even trying!
>
>So, After a brand new install of Windows XP Pro, NTFS, I Updated to SP2, and ONLY
>since SP2, and a very limited number of other upgrdes/updates the system hangs at
>the "Windows is shutting down" screen. I can move the mouse for a couple of seconds
>but then it just completely locks up Ctrl-Alt-Del also ineffective. The effect appears
>to be annoying at best but what i dont know CAN hurt me. it's terribly frustrating.
>
>i've tried changing the power management features on my usb roots as per a Windows
>Ticket but no effect, the same with just removing all my usb hardware a Zip250 and
>a lexar CompactFlash Reader.... no effect. could it be Bit Defender Pro, ATI Catalyst
>drivers, USB 2.0 period?
>
>my system consists of:
>MSI K7N2 Delta2-LSR
>Dual Channel Kit Pqi Turbo PC3200 Memory 2 sticks of 256mb
>AMD Athlon Xp-M 2500+ Barton
>Sapphire ATI 9600XT 128mb AGP
>PS/2 Mouse and Keyboard
>WD and Maxtor harddrives 40 gig each
>Not using RAID
>
>as a side note:
>should i set my agp aperature to the max memory size i have on the card?
>
>will adding a proper winxp driver or third party bios that will recognize my mobile
>XP Chip correctly help in anyway? i have heard it will enable the PowerNow functions
>of the chip? fact or fiction?
>
>thanks in advance,
>urville

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re: Windows XP Hangs at Windows is Shutting Down Screen Mouse & Keyboard Freeze too.
Thursday, December 23, 2004 at 7:59 am
Posted by urville (3 messages posted)

well thats different a little then, cuse mine does it every time without fail, on restart command and on the shutdown command


On Thursday, December 23, 2004 at 6:24 am, Charles wrote:
>I have the exact same problem and it started on the installation of XP-SP2 back in
>Sept-04. I have run a multitude of tests on third party software thinking that perhaps
>one of them was causing the problem and have made sure that the drivers on my system
>are the latest vendor supplied drivers (where applicable). Nothing has solved this
>problem for me as yet. It does appear to be somehow related to how long between
>reboots. In other words, it does not occur if a reboot occurs within say an hour
>of the previous reboot. If the system runs 36-48 hours, the problem occurs. Sometimes
>the lockup will release itself in 30 seconds or so; other times I have use the power
>switch to shutdown.
>I have submitted a problem report to MS. Hopefully this will lead to a solution.
>
>
>
>

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Culprit Found!
Thursday, December 23, 2004 at 11:31 pm
Posted by urville (3 messages posted)

Bitdefender Pro was causing all my problems including random hangs in the system duing normal operation. I hadnt experienced one until i was doing a deep scan and boom it locked up and i decided to try something new and uninstalled. boom no more hangs at all ever.


On Thursday, December 23, 2004 at 6:24 am, Charles wrote:
>I have the exact same problem and it started on the installation of XP-SP2 back in
>Sept-04. I have run a multitude of tests on third party software thinking that perhaps
>one of them was causing the problem and have made sure that the drivers on my system
>are the latest vendor supplied drivers (where applicable). Nothing has solved this
>problem for me as yet. It does appear to be somehow related to how long between
>reboots. In other words, it does not occur if a reboot occurs within say an hour
>of the previous reboot. If the system runs 36-48 hours, the problem occurs. Sometimes
>the lockup will release itself in 30 seconds or so; other times I have use the power
>switch to shutdown.
>I have submitted a problem report to MS. Hopefully this will lead to a solution.
>
>
>
>

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