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Internet Explorer Problems
Showing all messages in thread #1109260354 Windows XP Annoyances Discussion Forum
The following are all of the messages in this thread (5 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Internet Explorer Problems
Thursday, February 24, 2005 at 7:52 am Posted by Heather
(2 messages posted)
I went to open Internet Explorer and it will not open. I get that error pop up that
says "there has been an unknown error and that it is closing, and would like to send
an error report". I tried to send an error report but it wont even send it. After
messing with it for a while, I went to Add/ Remove Window Components and removed
Internet Explorer. I then redownloaded it from microsoft.com. Problem is, It did
not reappear on my program files menu. So i then tried Adding it with Add/ Remove
Components. It still wont show up. I tried running iexplore.exe, but it gave me the
error message again. Can someone please help me, I just want it to go back on my
desktop/program files, and work again.
Thanks,
Heather
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re: Internet Explorer Problems
Thursday, February 24, 2005 at 8:14 am Posted by Falcon
(13489 messages posted)
Perform the following:
- Disable System Restore
- Perform an online
virus scan.
- Download, update, and run these tools:
Repeat as necessary until clean.
- If you still experience problems after doing these steps, download
HijackThis and post
a log to
this forum.
- To protect against reinfection, download and use these:
- Optionally Reenable
System Restore
If you encounter any broken links, please inform
me of them. Also note that these links direct through my web server to allow
me to keep them
up-to-date or post additional info.
The Wereotter

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re: Internet Explorer Problems
Thursday, February 24, 2005 at 8:23 am Posted by borg
(2664 messages posted)
The problem with IE is that it cannot be removed. The description on Add/
Remove Window Components is: "Adds or removes access to
Internet Explorer from the Start Menu and Desktop". IE is very customizable
and integrates into the shell (Windows Explorer), and malware writers are very happy
about that. Follow Otter's malware removal procedure.
[Reply or follow-up to this message]
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re: Internet Explorer Problems
Saturday, April 2, 2005 at 10:25 am Posted by Cheri
(10 messages posted)
Is it safe to Disable System Restore? This step makes me nervous.
On Thursday, February 24, 2005 at 8:14 am, Otter wrote:
> Perform the following:
>
>
>- Disable System Restore
>
>- Perform an online
>virus scan.
>
>- Download, update, and run these tools:
>
> Repeat as necessary until clean.
>
>
>- If you still experience problems after doing these steps, download
>HijackThis and post
>a log to
>this forum.
>
>- To protect against reinfection, download and use these:
>
>
>
>- Optionally Reenable
>System Restore
>
>
>
> If you encounter any broken links, please inform
> me of them. Also note that these links direct through my web server to allow
>me to keep them
> up-to-date or post additional info.
>
>
>The Wereotter
>
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re: Internet Explorer Problems
Saturday, April 2, 2005 at 10:43 am Posted by Falcon
(13489 messages posted)
System Restore is pretty worthless anyway: What happens if your computer is unbootable?
No way you'll be ably to use System Restore. What happens even if Interne tExplorer
is badly broken? Since System Restore uses IE to display its windows, SR is worthless.
The reason to disable it is to prevent the scanners from finding--and being unable
to repair--malware in your restore points. In addition, the restore points are rather
useless to you unless you wish to go through the removal again, as they are also
infected.

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