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Question about 'Dealing with Bad Memory (RAM)'
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Windows XP Annoyances Discussion Forum
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Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 4:25 pm
Posted by Donna Price
(11 messages posted)
I have a Toshiba Satellite A75-S206, running XP with SP1......I've been experiencing
random BSODs, all with a variety of STOP messages. I've wiped out the hard drive
and reinstalled Windows, updated the BIOS and drivers, running both Toshiba's diagnostic
test and Memtest86. The tests found nothing amiss but the BSODs are occurring more
than ever. I would like to go further and test the memory by removing and replacing
but the current memory is identified as "non-removable memory" and appears attached
in the slot, with two tiny wires connecting it to a location inside the computer.
How can I check the memory in this circumstance?
(Also, if anyone can provide me with detailed instructions on how to access the heatsink
and fans, I thought I'd check on possible dust buildup there even though the laptop
will crash within five minutes of being turned on. The only thing revealed by removing
the two plates on the bottom is the hard drive and the memory.....there are also
two screens covering the fans but I see no way to pry them out without bending the
heck out of them. And if someone can relay how to disable caching and shadowing once
I've entered BIOS, I would be grateful if I could be apprised of it.
SYSTEM MANUFACTURER: Toshiba
MODEL NAME: Satellite A75
PART NUMBER: PSA70U - 003002
SERIAL NUMBER: 64345718K
SYSTEM TYPE: X86-based PC
OS VERSION: Microsoft Windows XP Home Edition 5.1.2600 Service Pack 1
BIOS VERSION/DATE: Toshiba V1.30 9/10/2004
SMBIOS VERSION: 2.31
CPU: Mobil Intel(R) Pentium(R)4 CPU 2.80GHz
MEMORY: 448MB RAM
HARD DISK CAPACITY: 60,011,642,880 (Byte) 55.890 (GB)
HARD DISK FREE SPACE CAPACITY: 53,387,198,464 (Byte) 49,721 (GB)
VIDEO: ATI MOBILITY RADEON 9000 IGP ver=6.14.10.644
SCREEN RESOLUTION: 1280x800 Pixel
COLOR QUALITY: True Color (32 bit)
SOUND: Realtek AC97 Audio ver=5.10.0.5490
NETWORK: Atheros AR5004G Wireless Network Adapter ver=3.1.1.54 Mac Addr=00.90.96.B7.26.92
Realtek RTL8139/8 10x Family Fast Ethernet NIC ver=5.606.811.2003
MacAddr=00:02:3F:D4:D9:70
MODEM: TOSHIBA Software Modem ver=2.1.38.0
IDE DEVICE 1: IC25N060ATMR04-0
IDE DEVICE 2: None
IDE DEVICE 3: TOSHIBA DVD-ROM SD-R2512 Firmware=1420
IDE DEVICE 4: None
IDE DEVICE 5: None
IDE DEVICE 6: None
INTERNET EXPLORER: 6.0.2800.1106
PROCESSOR: X86 Family 15 Model3 Stepping 4 Genuine Intel~2800 Mhz
WINDOWS DIRECTORY: C:\WINDOWS
SYSTEM DIRECTORY: C:\WINDOws\system32
BOOT DEVICE: \Device\Harddisk Volume 1
LOCALE: United States
TOTAL PHYSICAL MEMORY: 512.00 MB
PAGE FILE SPACE: 1.03 GB
PAGE FILE: C:\pagefile.sys
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 5:00 pm
Posted by triplate
(20746 messages posted)
Post some of the Errors first..lets have a look at the direction...unless you,ve
taken a lap apart before..i dont recommend it..if MemTest86 says the Ram is good..i,d
go with it...;)
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 5:44 pm
Posted by Donna Price
(11 messages posted)
Okay, here goes:
SUMMARY OF STOP ERROR MESSAGES (BLUE SCREENS)
STOP: 0x0000007E
STOP: 0x0000008E - This message referenced "win32k.sys"
STOP: 0x000000C2 - BAD_POOL_CALLER
STOP: 0x000000D1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP: 0x00000050 - PAGE_FAULT_IN_NONPAGED_AREA
STOP: 0x000000F4 - This message referenced "A process or thread crucial to your system
operation has unexpectedly exited or been terminated"
STOP: 0x000000C5
STOP: 0x0000000A - IRQL_NOT_LESS_OR_EQUAL
(0xF79A4D4C, 0x00000002, 0x00000000, 0x8051B699)
STOP: 0x000000E3 - This message referenced "savrt.sys" and "a thread tried to release
a resource it did not own" Address EFB81028 base at EFB7A000,
Datestamp 3fa3986d
STOP: 0x0000008E
(0xC0000005, 0x805525A1, 0xEF9CC600, 0x00000000)
STOP: 0x0000000A - IRQL_NOT_LESS_OR_EQUAL
(0x00000004, 0x00000002, 0x00000001, 0x804E6DEE)
STOP: 0x000000D1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL / referenced "portcls.sys"
(0x00000024, 0x00000002, 0x00000001, 0xF722D1A2)
Address F722D1A2 base at F722C000, Datestamp 41107f13
Stop: 0x0000007E
(0xC0000005, 0x804D7007, 0xF7B54CC0, 0xF7B549BC)
STOP: 0x0000007E
STOP: 0x00000019 - BAD_POOL_HEADER
(0x00000020, 0x842D5D18, 0x842D5EE8, 0x0A3ADE28)
STOP: 0x0000008E
STOP: 0x0000001A - MEMORY_MANAGEMENT
(0x00041785, 0xC0C00000, 0x80562F00, 0x00000000)
STOP: 0x000000D1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL
(0x00000000, 0x00000002, 0x00000000, 0x00000000)
STOP: 0x00000050 - PAGE_FAULT_IN_NONPAGED_AREA
(0xEEC1B450, 0x00000000, 0xEEC1B450, 0x00000000)
STOP: 0X0000000A - IRQL_NOT_LESS_OR_EQUAL
(0x00000001, 0x0000001C, 0x00000001, 0x804E1C51)
STOP: 0x0000000A - IRQL_NOT_LESS_OR_EQUAL
(Ox00000004, 0x0000001C, 0x00000001, 0x904E2679)
STOP: 0x000000D6 - This message referenced "atisgkaf.sys"
(0x89A39000, 0x00000000, 0xF78A7000, 0x00000000)
Address F78A741E base at F78a7000, Datestamp 3ea6e04d
STOP: 0x000000C4
(0x00000090, 0xF771F120, 0X00000000, 0x00000000)
"A device driver attempting to corrupt the system has been caught. The faulty driver
currently on the kernel stack must be replaced by a working version"
STOP: 0x0000008E - This referenced "ati3d2ag.dll"
(0xC0000005, 0xBFA31956, 0xEFA96B9C, 0x00000000)
Address BFA31956 base at BFA28000, Datestamp 40872C03
This is just a drop in the bucket....I have 12 legal pages filled with the errors
but I think this is a sample of each error I've received. The following are just
the STOP messages without the details, all in the order they were received:
0x00000050
0x0000008E
0x00000024 (referenced ntfs.sys)
0x00000050
0x0000008E (referenced win32k.sys)
0x0000008E
0x0000000A
0x0000008E (referenced win32k.sys)
0x0000000A
0x0000008E
0x0000008E
0x0000008E
0x10000050
0x0000008E (referenced win32k.sys)
0x0000007F
0x0000000A
0x0000000A
0x0000000A
0x000000C5
0x00000074
0xC0000221
0x00000071
0x00000050
0x00000024
0x0000008E
0x00000050 (referenced ntfs.sys)
0x00000050
0x0000008E
0x0000008E
0x0000000A
0x0000000A
0x00000050
0x0000000A
0x0000000A
0x0000008E
I notated where files were referenced.
On Friday, March 11, 2005 at 5:00 pm, triplate wrote:
>Post some of the Errors first..lets have a look at the direction...unless you,ve
>taken a lap apart before..i dont recommend it..if MemTest86 says the Ram is good..i,d
>go with it...;)
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 6:45 pm
Posted by triplate
(20746 messages posted)
Wow!!...have you tried a clean install yet, one time??...You,re right tho...it points
to Memory..random errors like that usually do.your Ram is soldered in..unless you,re
good with a soldering gun, you,d better take it in...but just for the helluva it..do
a clean install once...(imo)
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 7:00 pm
Posted by Donna Price
(11 messages posted)
Kinda blows you away, doesn't it? I've reinstalled the OS a dozen times; the last
time (which was less than a week ago) I completely wiped the hard drive.....repartitioned
and reformatted.....then performed another installation. It crashes when I move it.....breathe
on it....look at it......it also freezes up on me......so much for the Japanese and
their supposedly superior technology......
On Friday, March 11, 2005 at 6:45 pm, triplate wrote:
>Wow!!...have you tried a clean install yet, one time??...You,re right tho...it points
>to Memory..random errors like that usually do.your Ram is soldered in..unless you,re
>good with a soldering gun, you,d better take it in...but just for the helluva it..do
>a clean install once...(imo)
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 7:12 pm
Posted by triplate
(20746 messages posted)
lol**..they make good Capacitors tho...;p "sometimes" , bad power will cause that
also..that would be easy to eliminate.,.if you look at that Ram carefully..you,ll
see the solder joints..the trick is not to heat the rest of "anything"...but i,d
first get my hands on some more identical Ram first..which may be cost prohibitive,
(dont know from here)...
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 7:56 pm
Posted by Peter
(390 messages posted)
Check your cpu fan for dust.
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 8:07 pm
Posted by triplate
(20746 messages posted)
I dont have a cpu fan.....
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 9:27 pm
Posted by Panther
(329 messages posted)
if it gives the bsod when she moves it then that sounds like there is something loose
on the inside somewhere, but in a laptop lord knows where..
On Friday, March 11, 2005 at 8:07 pm, triplate wrote:
>I dont have a cpu fan.....
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Friday, March 11, 2005 at 9:45 pm
Posted by triplate
(20746 messages posted)
Oh man..you got that right..but its leaning towards bad pwr supply so far(pm)...she,ll
let us know after running MemTest all night long..that,ll rule out Ram at least 99%...
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Wednesday, April 20, 2005 at 7:13 pm
Posted by Psilo
(1 messages posted)
Check for dust around the fan.....
Check this site, you are not the only one with this problem. I 'had' this problem...
http://www.hardwareanalysis.com/content/topic/23605/?o=0
Good luck
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re: Question about 'Dealing with Bad Memory (RAM)'
Saturday, May 21, 2005 at 7:29 pm
Posted by jeremiah Sheward
(1 messages posted)
im a microsoft certified somthing going for mcsa
the STOP: 0x000000D1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL is a driver resource conflict
if it doesent go away by reformat/repartition (usualy doesent ) zero the hard drive
that sets the bits to 0 that effectivly erases ALL data then restore or clean install
if choise is given dont install/delete immediatly AOL net drivers/devices and it
should be better along with any other isp software you dont use
jsheward
comptia A+ certified professional
Comptia Net+ certified Profesional
and microsoft certified profesional somthing hehe
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Tuesday, June 28, 2005 at 2:00 pm
Posted by Thor Schrock
(1 messages posted)
The thing that looks like a stick of memory with 2 wires coming off it is not
memory - It is your wireless netwwork adapter. The two wires go to the top of your
laptop lid and ast as an antenna. look for the memory befind a different door on
the back of the laptop.
Whenever you need help, wherever you need it, Schrock Innovations makes your computer
work for you! www.schrockinnovations.com.
On Saturday, May 21, 2005 at 7:29 pm, jeremiah Sheward wrote:
>im a microsoft certified somthing going for mcsa
>the STOP: 0x000000D1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL is a driver resource conflict
>if it doesent go away by reformat/repartition (usualy doesent ) zero the hard drive
>that sets the bits to 0 that effectivly erases ALL data then restore or clean install
>if choise is given dont install/delete immediatly AOL net drivers/devices and it
>should be better along with any other isp software you dont use
>
>jsheward
>comptia A+ certified professional
>Comptia Net+ certified Profesional
>and microsoft certified profesional somthing hehe
>
>
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Monday, August 22, 2005 at 7:32 am
Posted by Michael Hollingsworth
(1 messages posted)
Not sure if this is related to bad memory or not, but I too have a Toshiba A75-S206,
running Windows XP Home Edition SP2, P4 with 448M RAM. My system periodically freezes
up. Even the light on the optical mouse goes out. I thought it was related to Windows
Office, because for a long time it seemed to happen only when I was running Word
or Excel. However, recently, the box was sitting idle for a few moments with nothing
but Yahoo Messenger running and it frooze up. The only way to get it running again
is to reboot which of course loses anything you may have been working on. Any thoughts?
I have had 2 other Toshiba, running Windows XP Professional and 2000 and have not
had this problem before.
On Friday, March 11, 2005 at 5:00 pm, triplate wrote:
>Post some of the Errors first..lets have a look at the direction...unless you,ve
>taken a lap apart before..i dont recommend it..if MemTest86 says the Ram is good..i,d
>go with it...;)
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Tuesday, August 23, 2005 at 12:09 pm
Posted by Wayne
(1 messages posted)
I've encountered a very similar problem with Dell computers. The system freezes up
randomly and even the optical mouse light goes out. The first obvious thing to check
is your power connections, but if they're okay, you probably have a bad motherboard.
On Monday, August 22, 2005 at 7:32 am, Michael Hollingsworth wrote:
>Not sure if this is related to bad memory or not, but I too have a Toshiba A75-S206,
>running Windows XP Home Edition SP2, P4 with 448M RAM. My system periodically freezes
>up. Even the light on the optical mouse goes out. I thought it was related to
Windows
>Office, because for a long time it seemed to happen only when I was running Word
>or Excel. However, recently, the box was sitting idle for a few moments with nothing
>but Yahoo Messenger running and it frooze up. The only way to get it running again
>is to reboot which of course loses anything you may have been working on. Any thoughts?
> I have had 2 other Toshiba, running Windows XP Professional and 2000 and have not
>had this problem before.
>
>
>
[Reply or follow-up to this message]
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re: Question about 'Dealing with Bad Memory (RAM)'
Wednesday, August 24, 2005 at 1:28 am
Posted by Derek
(1 messages posted)
Michael,
Check toshiba's support bulletins for document 98081609 entitled "Satellite A70/A75
and M30X/M35X may lock up or reboot when touched" (http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlView.jsp?soid=950322&BV_SessionID=@@@@1813450927.1111219429@@@@&BV_EngineID=cccfaddeeeffihdcgfkceghdgngdgnj.0)
I have the same problems, and Toshiba claims it to be an onboard memory problem.
You will probably need to have the main board replaced.
On Monday, August 22, 2005 at 7:32 am, Michael Hollingsworth wrote:
>Not sure if this is related to bad memory or not, but I too have a Toshiba A75-S206,
>running Windows XP Home Edition SP2, P4 with 448M RAM. My system periodically freezes
>up. Even the light on the optical mouse goes out. I thought it was related to
Windows
>Office, because for a long time it seemed to happen only when I was running Word
>or Excel. However, recently, the box was sitting idle for a few moments with nothing
>but Yahoo Messenger running and it frooze up. The only way to get it running again
>is to reboot which of course loses anything you may have been working on. Any thoughts?
> I have had 2 other Toshiba, running Windows XP Professional and 2000 and have not
>had this problem before.
>
>
>
[Reply or follow-up to this message]
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re: \DEVICE\HARDDISK\VOLUME2
Friday, September 23, 2005 at 6:43 am
Posted by dAVE
(1 messages posted)
Hard drive would not boot windows 2000 blue screen. ran repair no good. so I changed
hard drive too a slave drive and put it in another computer so I could try and recover
data files. thats when I get ( Windows was unable to save all the data for the \DEVICE\HARDDISK\VOLUME2
the data has been lost. This may be caused by a failure of your computer hardware
or network connection. Please try to save this file elsewhere. ) Any thoughts ?
Thanks
Dave
On Friday, March 11, 2005 at 4:25 pm, Donna Price wrote:
>I have a Toshiba Satellite A75-S206, running XP with SP1......I've been experiencing
>random BSODs, all with a variety of STOP messages. I've wiped out the hard drive
>and reinstalled Windows, updated the BIOS and drivers, running both Toshiba's diagnostic
>test and Memtest86. The tests found nothing amiss but the BSODs are occurring more
>than ever. I would like to go further and test the memory by removing and replacing
>but the current memory is identified as "non-removable memory" and appears attached
>in the slot, with two tiny wires connecting it to a location inside the computer.
>How can I check the memory in this circumstance?
>(Also, if anyone can provide me with detailed instructions on how to access the
heatsink
>and fans, I thought I'd check on possible dust buildup there even though the laptop
>will crash within five minutes of being turned on. The only thing revealed by removing
>the two plates on the bottom is the hard drive and the memory.....there are also
>two screens covering the fans but I see no way to pry them out without bending the
>heck out of them. And if someone can relay how to disable caching and shadowing
once
>I've entered BIOS, I would be grateful if I could be apprised of it.
>
>SYSTEM MANUFACTURER: Toshiba
>MODEL NAME: Satellite A75
>PART NUMBER: PSA70U - 003002
>SERIAL NUMBER: 64345718K
>SYSTEM TYPE: X86-based PC
>OS VERSION: Microsoft Windows XP Home Edition 5.1.2600 Service Pack 1
>BIOS VERSION/DATE: Toshiba V1.30 9/10/2004
>SMBIOS VERSION: 2.31
>CPU: Mobil Intel(R) Pentium(R)4 CPU 2.80GHz
>MEMORY: 448MB RAM
>HARD DISK CAPACITY: 60,011,642,880 (Byte) 55.890 (GB)
>HARD DISK FREE SPACE CAPACITY: 53,387,198,464 (Byte) 49,721 (GB)
>VIDEO: ATI MOBILITY RADEON 9000 IGP ver=6.14.10.644
>SCREEN RESOLUTION: 1280x800 Pixel
>COLOR QUALITY: True Color (32 bit)
>SOUND: Realtek AC97 Audio ver=5.10.0.5490
>NETWORK: Atheros AR5004G Wireless Network Adapter ver=3.1.1.54 Mac Addr=00.90.96.B7.26.92
> Realtek RTL8139/8 10x Family Fast Ethernet NIC ver=5.606.811.2003
> MacAddr=00:02:3F:D4:D9:70
>MODEM: TOSHIBA Software Modem ver=2.1.38.0
>IDE DEVICE 1: IC25N060ATMR04-0
>IDE DEVICE 2: None
>IDE DEVICE 3: TOSHIBA DVD-ROM SD-R2512 Firmware=1420
>IDE DEVICE 4: None
>IDE DEVICE 5: None
>IDE DEVICE 6: None
>INTERNET EXPLORER: 6.0.2800.1106
>PROCESSOR: X86 Family 15 Model3 Stepping 4 Genuine Intel~2800 Mhz
>WINDOWS DIRECTORY: C:\WINDOWS
>SYSTEM DIRECTORY: C:\WINDOws\system32
>BOOT DEVICE: \Device\Harddisk Volume 1
>LOCALE: United States
>TOTAL PHYSICAL MEMORY: 512.00 MB
>PAGE FILE SPACE: 1.03 GB
>PAGE FILE: C:\pagefile.sys
>
>
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re: Question about 'Dealing with Bad Memory (RAM)'
Thursday, October 12, 2006 at 4:20 pm
Posted by Edric Ta
(1 messages posted)
I had the same BSOD STOP 0x0000005 errors and intermittant computer freezes for 2
days. Taking the "Removal of Bad Memory" approarch solved the problem. I got lucky
that the first RAM slot that I removed solved the issue...
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