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Question about 'What do I do with "unknown" devices in Device Manager?'
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Question about 'What do I do with "unknown" devices in Device Manager?'
Thursday, November 24, 2005 at 11:22 am
Posted by Wade McClain (1 messages posted)

Laptop worked fine until a problem caused me to fdisk and format the hardrive. Upon re-installing winxp, I had four unknown devices. downloaded drivers from support and all went away and worked except the modem which installed itself on com3. Cannot change it to com1 because it's being used by "another" device. Have fdisk'ed again, worked up from win98, win2k and back into winxp to no avail. have moved modem to com2 with no help. Modem says its okay but computer freezes when diagnosis is used and I must remove power to get a re-boot. Laptop is a gateway 1500 and works great except for modem.

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re: Question about 'What do I do with "unknown" devices in Device Manager?'
Thursday, November 24, 2005 at 12:02 pm
Posted by Ricer46 (23825 messages posted)

The multiple upgrade path was definitely NOT the way to go, and quite a waste of 
time. Is the modem built-in, or is it a card? I would disable the serial ports in 
the BIOS before installing, and I'd start over and do a clean install.






On Thursday, November 24, 2005 at 11:22 am, Wade McClain wrote:
>Laptop worked fine until a problem caused me to fdisk and format the hardrive. Upon
>re-installing winxp, I had
>four unknown devices. downloaded drivers from support and all went away and worked
>except the modem which installed itself on com3. Cannot change it to com1 because
>it's being used by "another" device.
>Have fdisk'ed again, worked up from win98, win2k and
>back into winxp to no avail. have moved modem to com2 with no help. Modem says its
>okay but computer freezes when diagnosis is used and I must
>remove power to get a re-boot. Laptop is a gateway
>1500 and works great except for modem.

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re: Question about 'What do I do with "unknown" devices in Device Manager?'
Thursday, November 24, 2005 at 1:04 pm
Posted by antoniom (1 messages posted)

Had the same problem and simply uninstalled the unknown devices in Device Manager to resolve the issue.


On Thursday, November 24, 2005 at 12:02 pm, Ricer46 wrote:
>The multiple upgrade path was definitely NOT the way to go, and quite a waste of
>time. Is the modem built-in, or is it a card? I would disable the serial ports in
>the BIOS before installing, and I'd start over and do a clean install.
>
>
>

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re: Question about 'What do I do with "unknown" devices in Device Manager?'
Monday, April 17, 2006 at 2:14 pm
Posted by Bad boy (1 messages posted)

I agree with Ricer46. Try disabling the device ports in the BIOS. Then do a clean install. Ensure that you partition the disk properly and you should be ok.


On Thursday, November 24, 2005 at 11:22 am, Wade McClain wrote:
>Laptop worked fine until a problem caused me to fdisk and format the hardrive. Upon
>re-installing winxp, I had
>four unknown devices. downloaded drivers from support and all went away and worked
>except the modem which installed itself on com3. Cannot change it to com1 because
>it's being used by "another" device.
>Have fdisk'ed again, worked up from win98, win2k and
>back into winxp to no avail. have moved modem to com2 with no help. Modem says its
>okay but computer freezes when diagnosis is used and I must
>remove power to get a re-boot. Laptop is a gateway
>1500 and works great except for modem. :)

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