re: Question about 'When I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait" screen'
Sunday, February 19, 2006 at 6:56 am
Posted by jabuck
(2274 messages posted)
Try the solution in the paragraph below, as suggested by this link http://aumha.org/win5/a/shtdwnxp.php
: AUTOMATIC WINDOWS UPDATE INSTALLATION. Windows XP SP2 checks at shutdown for
any Windows Updates have been downloaded and not installed, then offers to install
them as part of the shutdown process. Understandably, this can cause a very slow
shutdown on that one occassion and, if something goes wrong, can even hang shutdown
completely. To see if your shutdown problem is caused by this issue, look for error
0x80248011 in any of the Windows Update log files, particularly %windir%\SoftwareDistribution\ReportingEvents.log.
If present, this indicates a corrupt local metadata store for Windows Update. SOLUTION:
Click Start, click Run, type SERVICES.MSC, click OK. Stop the Automatic Updates service.
Rename the c:\Windows\SoftwareDistribution folder to c:\Windows\SoftwareDistribution.old.
Restart the Automatic Updates service. (Tip from MS-MVP Bill Castner.)
On Sunday, February 19, 2006 at 6:29 am, Paul wrote:
>I have a question about When
>I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait"
>screen:
>
>
>When I go to turn off the computer my screen will read downloading updates do not
>turn off computer will turn off when complete , but it never shuts down. I then
have
>to hold my power button in to turn it off. It will stay on forever until I push
and
>hold the button. How can I fix this problem.
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