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re: wasn't given product key Sunday, February 26, 2006 at 1:02 pm Posted by Pete Fellows (210 messages posted) I would have thought you could find a key from google, however it will probably have been used many times so I suspect that the windows update site will play its face. Your best bet is to get in touch with your supplier and shout if you need to. Regards Pete [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 1:06 pm Posted by Tony (881 messages posted) Why would you have to pay a restocking fee? It sounds to me as if you received damaged goods. [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 1:42 pm Posted by Baron (369 messages posted) This might be worth a try, Google for [Belarc advisor] it's Free. It could show you you're Product key etc. On Sunday, February 26, 2006 at 12:52 pm, matthew craggs wrote: >Last week I build my own system and ordered a copy of XP Home with it, so it would >be nice and legit. > >Upon installing it I checked for the product key and couldn't find a certificate >of authenticity, and there was none. Turns out they gave me a "to be sold with a >new system only" version with a nice little notice that says "The PC Manufacturer >is required to attache the Certificate of Authenticity label to the computer system >prior to delivery." > >Unfortunately, the geniuses who sold me the disc and the components didn't give me >a product key. > >Any ideas how I can get around this? I've been trying to find a key generator (why >not? I paid $120 for this goddamned software and I want to use it) but couldn't >find any. That was quite a shock. > >I assume a call to Microsoft won't help me any (Yeah, yeah, you "bought" the copy >but they didn't give you the product key, now if you excuse me I have to go play >the world's smallest violen). > >Anyone know how I can get this working without the hassle of mailing back the software, >waiting for them to receive it, charge me a 15% restocking fee and then charge me >again to send another one out? > >Cheers. [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 1:51 pm Posted by Ricer46 (22013 messages posted) It can't find a key if XP hasn't been installed. On Sunday, February 26, 2006 at 1:42 pm, Baron wrote: >This might be worth a try, Google for [Belarc advisor] it's Free. It could show you >you're Product key etc. > > > > [Reply or follow-up to this message] You even paid too much Sunday, February 26, 2006 at 1:53 pm Posted by Ricer46 (22013 messages posted) Surely you paid by credit card; if not, you may as well write it off. If so there should be little trouble getting a full refund, or a key. You also paid way too much, should be able to get XP Home for under $90. On Sunday, February 26, 2006 at 12:52 pm, matthew craggs wrote: >Last week I build my own system and ordered a copy of XP Home with it, so it would >be nice and legit. > >Upon installing it I checked for the product key and couldn't find a certificate >of authenticity, and there was none. Turns out they gave me a "to be sold with a >new system only" version with a nice little notice that says "The PC Manufacturer >is required to attache the Certificate of Authenticity label to the computer system >prior to delivery." > >Unfortunately, the geniuses who sold me the disc and the components didn't give me >a product key. > >Any ideas how I can get around this? I've been trying to find a key generator (why >not? I paid $120 for this goddamned software and I want to use it) but couldn't >find any. That was quite a shock. > >I assume a call to Microsoft won't help me any (Yeah, yeah, you "bought" the copy >but they didn't give you the product key, now if you excuse me I have to go play >the world's smallest violen). > >Anyone know how I can get this working without the hassle of mailing back the software, >waiting for them to receive it, charge me a 15% restocking fee and then charge me >again to send another one out? > >Cheers. [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 5:16 pm Posted by Matthew D. Healy (1255 messages posted) If you paid by credit card, call your credit card company immediately and inform them you did not get what you paid for; this will generate what's known as a "chargeback." A chargeback basically means the credit card company refuses to pay the merchant and you owe nothing until and unless the merchant proves that you have been made whole. Probably you will also need to submit a written report to the credit card company, but this sort of consumer protection is written into the credit card laws, at least in the US (if you're not in the US, then it may be different, I dunno other countries' laws). Got any lawyer friends? On Sunday, February 26, 2006 at 12:52 pm, matthew craggs wrote: >Last week I build my own system and ordered a copy of XP Home with it, so it would >be nice and legit. > >Upon installing it I checked for the product key and couldn't find a certificate >of authenticity, and there was none. Turns out they gave me a "to be sold with a >new system only" version with a nice little notice that says "The PC Manufacturer >is required to attache the Certificate of Authenticity label to the computer system >prior to delivery." > >Unfortunately, the geniuses who sold me the disc and the components didn't give me >a product key. > >Any ideas how I can get around this? I've been trying to find a key generator (why >not? I paid $120 for this goddamned software and I want to use it) but couldn't >find any. That was quite a shock. > >I assume a call to Microsoft won't help me any (Yeah, yeah, you "bought" the copy >but they didn't give you the product key, now if you excuse me I have to go play >the world's smallest violen). > >Anyone know how I can get this working without the hassle of mailing back the software, >waiting for them to receive it, charge me a 15% restocking fee and then charge me >again to send another one out? > >Cheers. [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 5:26 pm Posted by Matthew D. Healy (1255 messages posted) I found the legal details on a US Government site: http://www.ftc.gov/bcp/conline/pubs/credit/billed.htm On Sunday, February 26, 2006 at 5:16 pm, Matthew D. Healy wrote: >If you paid by credit card, call your credit card company >immediately and inform them you did not get what you >paid for; this will generate what's known as a "chargeback." >A chargeback basically means the credit card company >refuses to pay the merchant and you owe nothing until >and unless the merchant proves that you have been >made whole. > >Probably you will also need to submit a written report to >the credit card company, but this sort of consumer >protection is written into the credit card laws, at >least in the US (if you're not in the US, then it may >be different, I dunno other countries' laws). > >Got any lawyer friends? > > > [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 8:27 pm Posted by Dan Sarandrea, MCSE (7096 messages posted) How about linking us to the web site and exact page on which you ordered the copy of XP Home? I presume the disc you received is a genuine hologram-looking MS XP CDROM, or is it a simple copy that looks like a 12 year old burned it? And RiceR46 is right, the going price for a legitimate systembuilder/OEM copy of XP Home Ed is in the $85-90 range. Microsoft has a program that provides a discounted or complimentary copy of XP to folks who have been bilked by counterfeit copies of XP, but since your copy is not counterfeit I don't think it would apply to you. As someone else posted, it's more a simple case of not receiving the goods you ordered and paid for. [Reply or follow-up to this message] re: wasn't given product key Sunday, February 26, 2006 at 10:01 pm Posted by Mike (323 messages posted) Hi Matthew There is a free Software called "aida32" that will reveal the Product code. just google it and download it,install and run it,on the left pane scroll down to Licenses and read the code in the right pane.Pain over. Cheers Mike On Sunday, February 26, 2006 at 12:52 pm, matthew craggs wrote: >Last week I build my own system and ordered a copy of XP Home with it, so it would >be nice and legit. > >Upon installing it I checked for the product key and couldn't find a certificate >of authenticity, and there was none. Turns out they gave me a "to be sold with a >new system only" version with a nice little notice that says "The PC Manufacturer >is required to attache the Certificate of Authenticity label to the computer system >prior to delivery." > >Unfortunately, the geniuses who sold me the disc and the components didn't give me >a product key. > >Any ideas how I can get around this? I've been trying to find a key generator (why >not? I paid $120 for this goddamned software and I want to use it) but couldn't >find any. That was quite a shock. > >I assume a call to Microsoft won't help me any (Yeah, yeah, you "bought" the copy >but they didn't give you the product key, now if you excuse me I have to go play >the world's smallest violen). > >Anyone know how I can get this working without the hassle of mailing back the software, >waiting for them to receive it, charge me a 15% restocking fee and then charge me >again to send another one out? > >Cheers. [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum