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Router Frusturations
Showing all messages in thread #1142566653 Windows XP Annoyances Discussion Forum
The following are all of the messages in this thread (9 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Router Frusturations
Thursday, March 16, 2006 at 7:37 pm Posted by emily
(7 messages posted)
I don't know what went wrong, but I connected two computers, both running XP, to
a router which is hooked up to DSL. The problem is this. The older computer is recoginizing
that it is connected to the internet, but it is "limited or no connectivity" and
browsers cannot be opened. The computer that was already connected to the internet
says that "a network cable is unplugged" and it does not recognize that the other
computer is connected. However everything is plugged in correctly. I think it may
be a problem with the router settings but this router was purchased without a manuel
or anything, so I don't know how to access the controls. If anyone knows what the
problem could be, or how to access router controls, that would help immensly. The
router is a D-Link DI-604 Residential Gateway.
Thanks so much,
Emily
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re: Router Frusturations
Thursday, March 16, 2006 at 7:51 pm Posted by jbs
(1010 messages posted)
http://www.dlink.com/products/?pid=62
On Thursday, March 16, 2006 at 7:37 pm, emily wrote:
>I don't know what went wrong, but I connected two computers, both running XP, to
>a router which is hooked up to DSL. The problem is this. The older computer is recoginizing
>that it is connected to the internet, but it is "limited or no connectivity" and
>browsers cannot be opened. The computer that was already connected to the internet
>says that "a network cable is unplugged" and it does not recognize that the other
>computer is connected. However everything is plugged in correctly. I think it may
>be a problem with the router settings but this router was purchased without a manuel
>or anything, so I don't know how to access the controls. If anyone knows what the
>problem could be, or how to access router controls, that would help immensly. The
>router is a D-Link DI-604 Residential Gateway.
>Thanks so much,
>Emily
[Reply or follow-up to this message]
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re: Router Frusturations
Thursday, March 16, 2006 at 7:54 pm Posted by emily
(7 messages posted)
I already tried that, my model # is no longer on the webpage.
On Thursday, March 16, 2006 at 7:51 pm, jbs wrote:
>
>http://www.dlink.com/products/?pid=62
>
>
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re: Router Frusturations
Thursday, March 16, 2006 at 8:06 pm Posted by Steve
(23810 messages posted)
Disconnect the Router, and Modem, from House Power for a minute, then turn
on Router first, and wait a minute while it boots up, then turn on the modem.
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re: Router Frusturations
Thursday, March 16, 2006 at 8:24 pm Posted by emily
(7 messages posted)
It didn't work...I'm still getting "network cable unplugged" on one comp and "limited
or no connectivity" on other comp.
On Thursday, March 16, 2006 at 8:06 pm, Steve wrote:
>Disconnect the Router, and Modem, from House Power for a minute, then turn
>on Router first, and wait a minute while it boots up, then turn on the modem.
[Reply or follow-up to this message]
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re: Router Frusturations
Thursday, March 16, 2006 at 8:27 pm Posted by Steve
(23810 messages posted)
Hook one of the Computers directly to the Modem. Make sure
it has a Firewall on . See if the computer connects without the Router. If you want
to get into router, the address is
192.168.0.1, and user name is, admin, and a blank password are default, unless you
changed it.
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re: Router Frusturations
Thursday, March 16, 2006 at 8:34 pm Posted by jbs
(1010 messages posted)
emily: The web page I posted has an install guide for DI-604 revision A,B,C,E that
you can download and also the manual. Paste this link for the manual download. ftp://ftp.dlink.com/Gateway/di604/Manual/di604_manual_205.zip
On Thursday, March 16, 2006 at 7:54 pm, emily wrote:
>
>I already tried that, my model # is no longer on the webpage.
>
>
[Reply or follow-up to this message]
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re: Router Frusturations
Thursday, March 16, 2006 at 9:37 pm Posted by CITechnologies
(234 messages posted)
Here is an optional approach. Focus on getting one system going right first. Only
connect one computer to the router. We'll start with the limited connectivity one.
See if you can get access to the internet or if you still get limited connectivity.
If the connectivity issue goes away, then it may be a conflicting IP address which
is easy to correct. As far as the other computer, try switching the cable and see
if you get a different response. It may be a bad cable.
On Thursday, March 16, 2006 at 7:37 pm, emily wrote:
>I don't know what went wrong, but I connected two computers, both running XP, to
>a router which is hooked up to DSL. The problem is this. The older computer is recoginizing
>that it is connected to the internet, but it is "limited or no connectivity" and
>browsers cannot be opened. The computer that was already connected to the internet
>says that "a network cable is unplugged" and it does not recognize that the other
>computer is connected. However everything is plugged in correctly. I think it may
>be a problem with the router settings but this router was purchased without a manuel
>or anything, so I don't know how to access the controls. If anyone knows what the
>problem could be, or how to access router controls, that would help immensly. The
>router is a D-Link DI-604 Residential Gateway.
>Thanks so much,
>Emily
[Reply or follow-up to this message]
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re: Router Frusturations
Thursday, March 16, 2006 at 11:51 pm Posted by Mike
(1 messages posted)
Limited connectivity usually indicates that a DHCP server is missing from the network.
Please go into your TCP/IP properties and use a static IP address. If your DI-604
is set to default then choose an address like 192.168.0.10 since the router should
be 192.168.0.1. The mask should be 255.255.255.0. At this point gateway and DNS
don't really matter but you could use 192.168.0.1. Then from a command prompt try
to ping 192.168.0.1 to see if your router is at that address. If it is then go into
Internet Explorer and put 192.168.0.1 on the address bar and hit enter. This should
get you to the Web setup page for the DI-604. As stated previously the user should
be admin with a blank password. If not then you may have to reset the unit to its
defaults. I copied the following instruction from the d-link site to help you reset
to defaults.
Step 1 Locate the reset pinhole on the back of the unit.
Step 2 With the unit powered on, press and hold the Reset button.
Step 3 Hold the Reset button for about 10 seconds.
Step 4 Release the Reset button.
Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting.
Step 6 The device is now at factory defaults.
Note: Do not recycle power during the reset procedure.
The default user name for most D-Link devices is admin and the password is left blank.
Hope that helps.
On Thursday, March 16, 2006 at 9:37 pm, CITechnologies wrote:
>Here is an optional approach. Focus on getting one system going right first. Only
>connect one computer to the router. We'll start with the limited connectivity one.
> See if you can get access to the internet or if you still get limited connectivity.
>If the connectivity issue goes away, then it may be a conflicting IP address which
>is easy to correct. As far as the other computer, try switching the cable and see
>if you get a different response. It may be a bad cable.
>
>
>
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