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Speedtouch unistall problem
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Speedtouch unistall problem
Tuesday, November 14, 2006 at 5:26 am
Posted by peterb (2 messages posted)

I am unable to uninstall Speedtouch 330. I use the add/remove function but receive the following message 'this package can not install new software on your computer' I am at a loss as I dont want to put anything new on, I just want to get rid of Speedtouch as it is and install the new fast speed driver which I have downloaded on my new ISP advice. I have emailed their site but got no response. Does anyone have any ideas please?

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re: Speedtouch unistall problem
Tuesday, November 14, 2006 at 5:49 am
Posted by David (1 messages posted)

Hi peterb

I have a SpeedTouch330

I quote from the Help instructions:-

"Troubleshooting
Removing a SpeedTouch installation 
Should you need to uninstall the SpeedTouch modem follow the below instructions: 
•	For MS Windows OSs:
Insert the SpeedTouch Installation CD-ROM in your PC's CD-ROM drive. The SpeedTouch 
Maintenance wizard will start automatically. The maintenance window allows you to 
select what to do: Repair/Upgrade your installation, or Remove.
Select Remove to uninstall your SpeedTouch installation." 

David






On Tuesday, November 14, 2006 at 5:26 am, peterb wrote:
>I am unable to uninstall Speedtouch 330. I use the add/remove function but receive
>the following message
>'this package can not install new software on your computer'
>I am at a loss as I dont want to put anything new on, I just want to get rid of
>Speedtouch as it is and install the new fast speed driver which I have downloaded
>on my new ISP advice.
>I have emailed their site but got no response.
>Does anyone have any ideas please?

[Reply or follow-up to this message]

re: Speedtouch unistall problem
Tuesday, November 14, 2006 at 7:12 am
Posted by peterb (2 messages posted)

David, Thats brilliant. Done it now. Thanks a lot. Regards peterb


On Tuesday, November 14, 2006 at 5:49 am, David wrote:
>Hi peterb
>
>I have a SpeedTouch330
>
>I quote from the Help instructions:-
>
>"Troubleshooting
>Removing a SpeedTouch installation
>Should you need to uninstall the SpeedTouch modem follow the below instructions:
>• For MS Windows OSs:
>Insert the SpeedTouch Installation CD-ROM in your PC's CD-ROM drive. The SpeedTouch
>Maintenance wizard will start automatically. The maintenance window allows you to
>select what to do: Repair/Upgrade your installation, or Remove.
>Select Remove to uninstall your SpeedTouch installation."
>
>David
>
>
>

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re: Speedtouch unistall problem
Tuesday, November 14, 2006 at 8:14 am
Posted by David (683 messages posted)

Hi peterb

Glad to help

David






On Tuesday, November 14, 2006 at 7:12 am, peterb wrote:
>David, Thats brilliant. Done it now. Thanks a lot. Regards peterb
>
>
>

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