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re: loss of internet Saturday, January 27, 2007 at 6:06 am Posted by MartinM (5115 messages posted) could be your phone line or maybe the connection i would pull out the wire and reseat in the sockets at both ends if that doesnt work you might call your phone company to check out the line for you it is also possible that you have a usb power shortage modems use a lot you might try temporarily disabling some of your other usb devices to see if your power supplys overloaded [Reply or follow-up to this message] re: loss of internet Saturday, January 27, 2007 at 5:41 pm Posted by Rich Kurtz (12246 messages posted) Has this always been a problem or only since upgrading to IE7? [Reply or follow-up to this message] re: loss of internet Sunday, January 28, 2007 at 3:14 am Posted by forty2uk0 (3 messages posted) Martin thanks for your response i did all you suggested checked connections.....no probs Contacted supplier.....sme result I still have the same problem tho' I'm pretty green to the workings of pc's [Reply or follow-up to this message] re: loss of internet Sunday, January 28, 2007 at 3:23 am Posted by forty2uk0 (3 messages posted) Thanks for your reply Rich, now you mention it i think you may be right about IE7 install and more advice would be greatly appreciated thankyou. [Reply or follow-up to this message] re: loss of internet Sunday, January 28, 2007 at 11:36 am Posted by Rich Kurtz (12246 messages posted) I would uninstall IE7, see if that resolves the problem. To uninstall IE7, open Add or Remove Programs. Check the "Show updates" box at the top. Scroll down to Windows Internet Explorer 7 and remove it. When done, you will have IE6 back. Next, go to the Windows Update site. Uncheck the "Windows Internet Explorer 7.0 for Windows XP" update. Check the "Don't show this update again" box that appears below the details. Click on the "Review and Install Updates" link. This seems to be what really locks in the change. You should see a Important - You've hidden important updates yadda yadda stuff. That should stop Windows Update from bugging you about installing IE7. [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum