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re: trouble log on to win xp pro sp2 Saturday, February 24, 2007 at 10:17 am Posted by TAZ (2 messages posted) I have win xp pro sp2 installed mother board : gigabite GA-8IPE1000-G video card: geforce 4 mx400 64bit sound card: soundblaster live! A firewire pci slot modem supra diamond 56k a 10/100 erthnet slot usb external the pc is booting normaly but it would not log on after the black screen of progress with the win logo completes. The mouse and keyword is working propely. Hard drives sound great and look activePlease help there are important contacts and data within applications which i cannot retrieve unless the op system is back again. Thanx in advance. ps Safe Mode does not work as it gets me at the same situation i was before. (the blue welcome screen with the windows logo but with no option to log on the system. The mouse and keyword is working propely. Hard drives sound great and look active.) [Reply or follow-up to this message] re: trouble log on to win xp pro sp2 Saturday, February 24, 2007 at 12:50 pm Posted by Rich Kurtz (12246 messages posted) Sounds like a hardware problem. Open the computer and see if there are 2 or more sticks of memory. If so, remove one then try booting. If no good, put it back, remove the other and try booting again. If still no good, are there any other expansion cards plugged into the slots on the mother board? If so, remove them and see if the computer will boot. If not, then you need to see if you can boot anything, floppy disc or CD. If you have a XP CD, try booting it (make sure your CD is the first boot device in BIOS setup). If not, download a bootable CD image like EBCD or Puppy Linux. Create a CD from it and boot it. If any work then the mother board and CPU are okay so it's either the hard drive that has gone bad or something has been corrupted in XP. If you have the XP CD, boot it and enter R at first opportunity to get to the Recovery Console. Enter chkdsk c: /p, see if chkdsk can read the hard drive and if so, finds any errors. If that doesn't help you can do a Repair Install which leaves you data and most programs alone. See her for instructions: How to do a Repair Install [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum