|
|
|
Computer shuts off when trying to run windows
Showing all messages in thread #1188931487 Windows XP Annoyances Discussion Forum
The following are all of the messages in this thread (6 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
|
Computer shuts off when trying to run windows
Tuesday, September 4, 2007 at 11:44 am Posted by Jen L.
(50 messages posted)
My friend has an emachine T1742 (yea, ugh on the emachine) that runs Windows XP Home
Edition. The computer basically freezes or shuts off when you try to load windows.
It starts running chkdsk but shuts off during or right when you cancel it. I cannot
login to safemode.
I tried running recovery console using a windows disk but am still having issues.
We're sure it's something wrong in the HDD itself, most likely an error in Windows.
We replaces the power supply, no affect, and also switched the HDD to another computer
with nothing fixed. I'm lost!!!
[Reply or follow-up to this message]
|
re: Computer shuts off when trying to run windows
Tuesday, September 4, 2007 at 4:54 pm Posted by appleoddity
(1838 messages posted)
Sounds like a heat problem or loose connection... Try this...
Remove the memory modules, and reseat them 3 or 4 times, gently rocking them back
and forth in their slots while doing so.
Then, check the CPU heatsink and fan. Make sure the fan is spinning as it should,
and clean it of all dust. If it appears in good working shape, try and remove the
CPU heatsink and remove all the old thermal compound from both the heatsink and CPU,
and reapply some high quality thermal compound, then reseat the heatsink and make
sure it is securely attached to the CPU.
I recommend going to microsoft.com and searching for the windows memory diagnostics
software. Its a free memory test utility that is excellent for testing hardware.
Create a boot disk on another PC with the memory diagnostics software, and use this
to boot your problematic PC. Run the memory test while tapping (gently) on memory
modules, and the motherboard, etc... If anything is loose or bad, the system will
freeze or give memory errors.. If it is a heat problem the system will probably freeze
or power off shortly after starting the memory tests. If the system runs stable
for a good hour or so with the memory test, then it is probably safe to say that
you do have some kind of strange software glitch. But, again, this sounds like a
hardware issue. The memory test will also help you to test the system while preventing
you from damaging the windows installation any more from the continued inproper boots/shutdowns.
[Reply or follow-up to this message]
|
re: Computer shuts off when trying to run windows
Tuesday, September 4, 2007 at 8:24 pm Posted by Jen L.
(50 messages posted)
Actually, after making the post I got the idea to check the RAM. I removed one stick
and the computer got to the Windows login screen and shut off, then I put the one
I removed back and removed the other. This time it actually got into Windows before
it shut down.
I then got another stick from a friend (a 512 MB) who works on computers and it got
to the login screen and shut down. I tried this on the other connection too. I then
tried running it with the network card disconnected, the floppy disconnected, and
the new DVD writer disconnected. None of this worked and we decided maybe the RAM
slots are bad.
He wants to buy a new computer but I may try to see if I can get the emachine working
by trying that with the CPU. I did disconnect and reconnect the CPU, but didn't put
anymore thermal grease (that's it right?) because I didn't have any. That sounds
like a plan.
On Tuesday, September 4, 2007 at 4:54 pm, appleoddity wrote:
>
>Sounds like a heat problem or loose connection... Try this...
>
>Remove the memory modules, and reseat them 3 or 4 times, gently rocking them back
>and forth in their slots while doing so.
>
>Then, check the CPU heatsink and fan. Make sure the fan is spinning as it should,
>and clean it of all dust. If it appears in good working shape, try and remove the
>CPU heatsink and remove all the old thermal compound from both the heatsink and
CPU,
>and reapply some high quality thermal compound, then reseat the heatsink and make
>sure it is securely attached to the CPU.
>
>I recommend going to microsoft.com and searching for the windows memory diagnostics
>software. Its a free memory test utility that is excellent for testing hardware.
> Create a boot disk on another PC with the memory diagnostics software, and use
this
>to boot your problematic PC. Run the memory test while tapping (gently) on memory
>modules, and the motherboard, etc... If anything is loose or bad, the system will
>freeze or give memory errors.. If it is a heat problem the system will probably
freeze
>or power off shortly after starting the memory tests. If the system runs stable
>for a good hour or so with the memory test, then it is probably safe to say that
>you do have some kind of strange software glitch. But, again, this sounds like
a
>hardware issue. The memory test will also help you to test the system while preventing
>you from damaging the windows installation any more from the continued inproper
boots/shutdowns.
>
>
>
[Reply or follow-up to this message]
|
re: Computer shuts off when trying to run windows
Wednesday, September 5, 2007 at 6:08 am Posted by appleoddity
(1838 messages posted)
CPUs are pretty sensitive to overheating. THere has to be a solid connection between
the heatsink and the CPU, and thermal grease is what does that. After a period of
time the grease hardens up and, especially after you remove the heatsink, you need
to remove the old and reapply the new. Its just something to try. Like I said,
sounds like a hardware issue, but a good test of that would be to let the memory
tester I told you about run.. See if it is able to run for an extended period of
time or not. It will heat the CPU as good as any stress tester.
[Reply or follow-up to this message]
|
re: Computer shuts off when trying to run windows
Wednesday, September 5, 2007 at 7:55 pm Posted by Jen L.
(50 messages posted)
I will try the grease. The problem with running that program is the computer won't
stay on but for about 30 seconds.
On Wednesday, September 5, 2007 at 6:08 am, appleoddity wrote:
>
>CPUs are pretty sensitive to overheating. THere has to be a solid connection between
>the heatsink and the CPU, and thermal grease is what does that. After a period
of
>time the grease hardens up and, especially after you remove the heatsink, you need
>to remove the old and reapply the new. Its just something to try. Like I said,
>sounds like a hardware issue, but a good test of that would be to let the memory
>tester I told you about run.. See if it is able to run for an extended period of
>time or not. It will heat the CPU as good as any stress tester.
>
>
[Reply or follow-up to this message]
|
re: Computer shuts off when trying to run windows
Thursday, September 6, 2007 at 6:34 am Posted by appleoddity
(1838 messages posted)
Have you tried it????
THe idea is, if it is a hardware issue the memory test will fail to run for an extended
period of time without the computer shutting down.. If it is a software issue, then
it will run fine...
If the only way you are deciding that the computer wont stay on for more than 30
seconds, is to try and boot windows, then that doesn't tell you much. :)
Ofcourse, you will have to download the memory diagnostics software on a working
PC and make the bootable CD on the good PC.
[Reply or follow-up to this message]
| |
Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread
| |
Return to the Windows XP Discussion Forum
|
|
|
|