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Mouse Scroll Problem With XP
Showing all messages in thread #1192374294
Windows XP Annoyances Discussion Forum
The following are all of the messages in this thread (7 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Mouse Scroll Problem With XP
Sunday, October 14, 2007 at 8:04 am
Posted by eskew
(40 messages posted)
I have a Dell Dimension 8300 with XP and the mouse keeps scrolling up and down, sometimes
so much I loose control of what I'm working on. When it first started, all I had
to do was clean the rollers and it worked fine but now that doesn't even work. It
is a Logitech PS/2 mouse with a scroll button. I have tried different mice (including
an optical one) and mousepad (and no mousepad) but it still does it. I even uninstalled
the software and rebooted but it still does it. I even slowed the speed of the mouse
down but it still does it. Does anyone know what causes this and how to fix this
annoying problem? Thanks for any help.
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re: Mouse Scroll Problem With XP
Sunday, October 14, 2007 at 11:16 am
Posted by coryw
(17 messages posted)
I had the same problem a week ago, my mouse just went crazy. It's a Logitech ball
which I clean every so often but this was something completely different. It would
pause then jump and the scroll was spastic.
I'm in Baja California so these items are not available so I ordered another mouse
online. I restarted my computer several times and reloaded the mouse, still no luck.
Guess what, two days later everything was back to normal...as you might guess I'll
now have a spare mouse.
Cory
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re: Mouse Scroll Problem With XP
Sunday, October 14, 2007 at 1:36 pm
Posted by Rich Kurtz
(12246 messages posted)
Some kind of malware perhaps? Have you tried a USB mouse?
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re: Mouse Scroll Problem With XP
Sunday, October 14, 2007 at 2:58 pm
Posted by eskew
(40 messages posted)
I forgot to mention that I have also tried a USB mouse.
On Sunday, October 14, 2007 at 1:36 pm, Rich Kurtz wrote:
>Some kind of malware perhaps? Have you tried a USB mouse?
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re: Mouse Scroll Problem With XP
Sunday, October 14, 2007 at 5:03 pm
Posted by Rich Kurtz
(12246 messages posted)
How long has this been happening? A quick Google search turned up a few cases where
installing IE7 caused uncontrolled scrolling. Did you recently install IE7?
How does it behave if you boot to Safe Mode with Networking? If better then something
is starting at boot that is causing the problem. Try the following:
First, physically disconnect from the Internet to prevent a malware infection while
your Anti-virus and/or Firewall are disabled in the following steps, then do a normal
boot:
Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab and disable everything.
Do a regular boot, see if it runs normal.
If yes then use msconfig to enable several items at a time till you find the culprit.
If no, click on the Services tab. Check the Hide All Microsoft Services box
then disable what's left.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.
Reconnect to the Internet when done.
Once you've found the culprit, uninstall it or find out how to eliminate it form
your system. Simply disabling it in msconfig is a temporary fix at best.
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re: Mouse Scroll Problem With XP
Sunday, October 14, 2007 at 8:37 pm
Posted by eskew
(40 messages posted)
I still have IE6. Thanks for the info. I will give that a try. Appreciate the
help.
On Sunday, October 14, 2007 at 5:03 pm, Rich Kurtz wrote:
>How long has this been happening? A quick Google search turned up a few cases where
>installing IE7 caused uncontrolled scrolling. Did you recently install IE7?
> How does it behave if you boot to Safe Mode with Networking? If better then something
>is starting at boot that is causing the problem. Try the following:
>
>First, physically disconnect from the Internet to prevent a malware infection while
>your Anti-virus and/or Firewall are disabled in the following steps, then do a normal
>boot:
>
>Click on Start then Run, type msconfig and press Enter.
>Click on the Startup tab and disable everything.
>Do a regular boot, see if it runs normal.
>If yes then use msconfig to enable several items at a time till you find the culprit.
>
>If no, click on the Services tab. Check the Hide All Microsoft Services box
>then disable what's left.
>Again, do a regular boot, see if it runs normal.
>If yes then use msconfig to enable services till you find the culprit.
>
>Reconnect to the Internet when done.
> Once you've found the culprit, uninstall it or find out how to eliminate it form
>your system. Simply disabling it in msconfig is a temporary fix at best.
>
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re: Mouse Scroll Problem With XP
Monday, October 15, 2007 at 6:47 am
Posted by coryw
(17 messages posted)
For some unknown reason the problem has resolved it's self.
Thanks for your help...I'll post another problem in a few minutes, great help out
here.
Thanks,
Cory
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