Hi, yer im very frustrated and am pulling my hair out. For no apparent reason i can see my system has degraded over last few days, ive noticed errors such as cursor frozen on log on, lag accessing folders and other numerous problems, today has iced the cake though, on attempting to start my onlines games World of Warcraft & Eve online the computer immediately blue screened of death and rebooted, the same happened when i tried to access a random web page; BOOM death screen and reboot. I have run every tool i have and thats part of windows i know but the operating system doesnt seem to want to fix itself, on top of that it wont let me use system restore , it acts like it has a virus (malicious) except my firewall has found nothing... Problems Detected: 1) Trying to Startup World of Warcraft causes Crash to Boot. 2) Trying to Startup Eve Online causes crash to Boot. 3) Accessing certain webpages causes Crash to boot. 4) Noticed consistent destabilising of System over last 3 days since ive re-connected to Internet, weird behaviour, cursor freezes on booting, odd sounds from Harddrive, World of warcraft crashed with fatal exception and was disconnected from Game Server twice. 5) Computer will not allow me to Restore to an earlier point using System Restore! 6) According to Disk Defragmenter some files on drive cant be defragged, i have noticed this event previously when i have had the same issues in the past with my previous last two machines and believe this inability to defragment these files is connected to whatever is messing up my computer yet again! 7) when i ran the start menu search for files & folders tool my firewall told me it was attempting to connect to a remote ip address, that cant be right surely?? it doesnt normally do that as its an in-system tool. 8) ordinarily on running ChKdsk it goes through the five stages but now all of a sudden it adds another stage between 3 and 4 called "...Checking USN Journal...", i havent seen that before and if it is legit in windows something has made it active. 9) programs continue to stop working producing regular Blue Screens of Death, on investigation it appears key files have gone missing such as the DivX decoder file from warcraft. 7) general Lag and sense that machine is labouring and struggling. Attempted Fixes: 1) have run System Disk Cleaner, Defragmenter, and Drive Error Tool. 2) have run kasperky on everything checking for viruses or malware. 3) have run ad-Aware to remove possible spyware infection. 4) have run CCleaner to make sure registry etc is clean. 5) have attempted to auto-report error but Microsoft website states error log repeatedly corrupted. 6) have checked outside site to examine potential of open ports or misbehaving ports, all seems normal. 7) have not seen any suspicious connections in Netstat. As a result of being suspicious abt UCN Journal i was lead here and im afraid i know nothing abt computers which doesnt help, can you guys help me out here, ive been spending money to try and fix this stuff but it keeps coming back... regards, Gary Norfolk UK

[Reply or follow-up to this message]

[When you post please - despite the instructions to the contrary - check the box 
'Check this box to preserve your spacing . . .' or your posts are near unreadable]

Sounds like a virus or malware (your Firewall will NOT stop you acquiring either, 
but I see you have Kapersky and some malware scanners), or possibly a failing HDD.

Having some files that cannot be defragged is perfectly normal.

CHKDSK validating the USN journal is itself OK (its XP's log of changes to any files, 
so other apps can tell if files have changed or not), but the fact it keeps checking 
means that something is corrupting the journal. Could be malware, failing HDD or 
XP's indexing service (which you should turn off).

Before going any further, is your valuable data backed up ? You might be about to 
lose it :-(

Next step, in view of "my firewall told me it was attempting to connect to a remote 
ip address" would be to post on a specialist malware forum immediately (a quick search 
of this forum will give you some links).

Your system sounds pretty thoroughly screwed up - do you have XP disks so you could 
do a repair install or a complete re-install ?

[Reply or follow-up to this message]

The computer was fine until about 6am this morning, i turned it off, when i went 
to use it tonight BAM i visited a webpage and blue screen of death. After that it 
was blue screen of death for both my online games when i clicked on the icon. The 
problem is its only a month old bought i might add to replace my old computer that 
was suffering exactly the same problems, so if the harddrive is faulty im going to 
sue the computer company, because they had my old machine in for repair at least 
3 times last year with no improvement plus i must have bought abt 9 harddrives last 
year to try and circumvent these issues because i dont have any knowledge :(

I also have to say that from long experience over two years of computer problems 
im rather paranoid and convinced someones deliberately giving me viruses if thats 
what it is, but ive given up telling people that or pleading for people to listen 
because i know what the result is...:(

You wouldnt believe everything ive done to try and fix these issues, loads of stuff, 
its a brand new machine and ive been reconnected to the net 3 days and here we go 
again :( Theres no way on gods earth im self infected after my last machine i threw 
away all disks and anything with data on from the past, i dont visit dodgy sites, 
infact i basically just use it to play online games and check email, so if im infected 
with a virus that survives a clean install how did i get it?

if its that malicious im inclined to think someones deliberately screwing with me?

You know how stressful and frustrating it is, and i dont have much knowledge. I have 
reinstalled windows which is how im talking to you now but the first 3 instances 
of booting i had to manually select drive as i got some weird message in dos abt 
a screwy command kernel, but im afraid i dont have faintest idea about all this stuff 
though i am a bright guy.

Ive just learnt abt making a restricted account but i already think the machines 
in trouble even though this new install of windows appears fine, well see when warcraft 
finishes installing in an hour whether it runs or not.

At this point ill take any advice or instruction you have to give mate theres no 
way im spending loads of money again this year, this is a top gaming machine, only 
a month bought £700 so please if you could help me find out whats going on here that 
would be great.

Regards,

Gary
Norfolk UK







On Saturday, January 5, 2008 at 2:01 pm, MartinM wrote:

>


>[When you post please - despite the instructions to the contrary - check the box 

>'Check this box to preserve your spacing . . .' or your posts are near unreadable]

>

>Sounds like a virus or malware (your Firewall will NOT stop you acquiring either, 

>but I see you have Kapersky and some malware scanners), or possibly a failing HDD.

>

>Having some files that cannot be defragged is perfectly normal.

>

>CHKDSK validating the USN journal is itself OK (its XP's log of changes to any files, 

>so other apps can tell if files have changed or not), but the fact it keeps checking 

>means that something is corrupting the journal. Could be malware, failing HDD or 

>XP's indexing service (which you should turn off).

>

>Before going any further, is your valuable data backed up ? You might be about to 

>lose it :-(

>

>Next step, in view of "my firewall told me it was attempting to connect to a remote 

>ip address" would be to post on a specialist malware forum immediately (a quick 
search 

>of this forum will give you some links).

>

>Your system sounds pretty thoroughly screwed up - do you have XP disks so you could 

>do a repair install or a complete re-install ?

>
 

[Reply or follow-up to this message]

• Search this forum
• Start a new thread on a different subject

• Report abuse of the forum