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Question about 'What do I do with "unknown" devices in Device Manager?'
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Question about 'What do I do with "unknown" devices in Device Manager?'
Saturday, January 19, 2008 at 1:38 am
Posted by Jenny Pollard (1 messages posted)

every time I attejmpt to print a picture lately, the printer does NOT work, It says all this stuff about USB port, and itsdriving me nuts!!!!

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re: Question about 'What do I do with "unknown" devices in Device Manager?'
Saturday, January 19, 2008 at 8:00 am
Posted by Mark (422 messages posted)

First, check to see that the USB port is functioning, unplug your printer and try some other device in the port..i.e. USB drive, etc...if you find that the port is working, reconnect it, then try turning your printer off, then back on so that it is 'recognized" ..post back the results....

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re: Question about 'What do I do with "unknown" devices in Device Manager?'
Saturday, January 19, 2008 at 1:59 pm
Posted by Geri (135 messages posted)

Another way may be to remove the printer drivers and re-install em.  Go to  Control 
Panel > Add Remove Programs and the printer suite or drivers are probably listed 
there.  Or use the device manager, look in the USB branch to uninstall relevant dtivers.

Is there a CD with the printer ? this will include the XP drivers.  Pop this in the 
drive, and follow the steps described. Keep the printer USB cable unplugged until 
the installer prompts you to plug in the printer.





On Saturday, January 19, 2008 at 1:38 am, Jenny Pollard wrote:
>every time I attejmpt to print a picture lately, the printer does NOT work, It says
>all this stuff about USB port, and itsdriving me nuts!!!!
>
>

[Reply or follow-up to this message]

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