I think something is wrong with my Windows Installer 3.1 files, I just bought a copy 
of Kaspersky but upon clicking the .exe it says,

"The Windows Installer Service could not be accessed. This can occur if you are running 
Windows in safe mode, or if the Windows Installer is not correctly installed. Contact 
support.."

1. I went to Control Panel remove programs and removed Windows Installer, reboot 
then used Microsoft Update to reinstall Installer 3.1, reboot..

But the problem persists, is there a proper way to remove and reinstall Windows Installer? 

[Reply or follow-up to this message]

im having the exact same problem ,no idea how to fix it.win xp sp2 ie 7


On Thursday, April 17, 2008 at 12:32 pm, Gill wrote:
>I think something is wrong with my Windows Installer 3.1 files, I just bought a copy
>of Kaspersky but upon clicking the .exe it says,
>
>"The Windows Installer Service could not be accessed. This can occur if you are running
>Windows in safe mode, or if the Windows Installer is not correctly installed. Contact
>support.."
>
>1. I went to Control Panel remove programs and removed Windows Installer, reboot
>then used Microsoft Update to reinstall Installer 3.1, reboot..
>
>But the problem persists, is there a proper way to remove and reinstall Windows Installer?

[Reply or follow-up to this message]

oops forgot to add it happens when i try an install java software.thanks


On Thursday, April 17, 2008 at 4:31 pm, Camlawnman wrote:
>im having the exact same problem ,no idea how to fix it.win xp sp2 ie 7
>
>
>

[Reply or follow-up to this message]

I tried "Remove Programs" for Windows Installer, then reinstall WI3.1 again using the downloaded file "WindowsInstaller-KB893803-v2-x86" and managed to get Kaspersky installed at last but then strange things happened, 1. Tried to open ACDSee 8 and it says registry changed, so it won't run. I tried to use "Remove Programs" to uninstall it and it says the same Windows Installer error message in my first post above. 2. So I tried to repeat the process again, uninstall WI3.1, etc.. I have a bad feeling about this, does removing and reinstalling WI3.1 damage other programs in my computer? Why does this program keep needing repeat re-installs? Is there something in the process I'm not doing right?


On Thursday, April 17, 2008 at 4:31 pm, Camlawnman wrote:
>im having the exact same problem ,no idea how to fix it.win xp sp2 ie 7
>
>
>

[Reply or follow-up to this message]

• Search this forum
• Start a new thread on a different subject

• Report abuse of the forum