I installed SP3, which seemed to install correctly (although it too awhile). Afterwards, I restarted the PC and it gets to the Windows screen and then stops booting. I get a black screen that says it was improperly shut down and I have a few options. 2-3 safe mode options, start normally or start with the last known good configuration. I've tried the last two many times and it does the same thing...ends up back at the same black screen again. I'm a novice (obviously) and don't know what to do. Can I restart i safe mode and delete the SP3 somehow? Thanks in advance for any help.

[Reply or follow-up to this message]

You are on the right track - boot into Safe Mode and you can remove it using Control 
Panel . . . Add/Remove programs.

Then I would hold off on this update for a few months - if you already had your PC 
up-to-date it has little extra to offer, all you will miss out on will be the pain.

[Reply or follow-up to this message]

Choose to 'disable automatic restart on system failure' option from that black screen 
of options.  Then post the more specific error it gives you.. Should be whats called 
a blue screen of death, with a specific STOP error number, and possibly list a filename 
or other more specific information about the failure.

[Reply or follow-up to this message]

Thanks to you both! I'll give it a try.


On Thursday, May 8, 2008 at 10:08 am, MartinM wrote:
>

>You are on the right track - boot into Safe Mode and you can remove it using Control
>Panel . . . Add/Remove programs.
>
>Then I would hold off on this update for a few months - if you already had your PC
>up-to-date it has little extra to offer, all you will miss out on will be the pain.
>

[Reply or follow-up to this message]

Since it would not boot in the 2 other modes, do you still think there is a good chance it will boot up in Safe Mode?


On Thursday, May 8, 2008 at 10:08 am, MartinM wrote:
>

>You are on the right track - boot into Safe Mode and you can remove it using Control
>Panel . . . Add/Remove programs.
>
>Then I would hold off on this update for a few months - if you already had your PC
>up-to-date it has little extra to offer, all you will miss out on will be the pain.
>

[Reply or follow-up to this message]

No, you'll probably have to re-install.







On Thursday, May 8, 2008 at 11:08 am, Jodi wrote:

>Since it would not boot in the 2 other modes, do you still think there is a good 

>chance it will boot up in Safe Mode?

>

>

> 

[Reply or follow-up to this message]

No harm in trying !

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