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shut down with error message
Showing all messages in thread #1216843655 Windows XP Annoyances Discussion Forum
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shut down with error message
Wednesday, July 23, 2008 at 1:07 pm Posted by Linda
(2 messages posted)
The error message is: stop: C0000Z1a {fatal system error} windows subsystem system
process terminated unexpectedly with a status of 0XC0000005 (0X75e9c362 0X0069F5dc).
I have tried everything but don't know what to do now.
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re: shut down with error message
Wednesday, July 23, 2008 at 2:13 pm Posted by Spexx
(2229 messages posted)
That generally means that an important system file has become corrupted for some
reason and the standard fix is to run a "repair" installation from the Windows XP
installation CD, but that will be no good if the disk itself is dying. Does this
happen when you try to logon, or can you get some sort of sense out of the machine?
Will it boot into Safe Mode? If so, there may be one or two things to try first to
see if it can be recovered. Cheers. Spexx.
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re: shut down with error message
Thursday, July 24, 2008 at 5:54 am Posted by Linda
(2 messages posted)
Yes, it booted up in safe mode and I was able to start an errorscan for about 5 minutes
before it rebooted. Sometimes it will boot up in normal mode but after about 3 to
5 minutes it reboot or shut down.
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re: shut down with error message
Thursday, July 24, 2008 at 6:00 am Posted by Spexx
(2229 messages posted)
Right. This sounds very much like a hardware problem, in fact I'm virtually certain
of it and most likely it is the CPU overheating. First thing to check is that all
the cooling fans are turning and that the machine is generally free of dust/fluff
etc. Desktops are rather easier to get apart for cleaning than laptops. A paint brush
and vacuum cleaner are the tools needed for the job. Also worth doing at the same
time is to re-seat the memory modules by just unclipping them and pressing them straight
back in again, to ensure that all the edge-contacts are making a good connection.
Hope this helps. Cheers. Spexx.
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