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re: Windows Explorer Problems EDIT Copy/etc Tuesday, October 14, 2008 at 10:06 am Posted by geek9pm (1030 messages posted) Hi Philip, Here are on this forum members with a lot more knowledge that I have about this. Still, I think they will tell you the same thing. It is very hard to correct an installation error other that using the uninstall operation. When that fails, System Restore, or restore from Backup are the recommendations. Having said that, there some Hot Fixes from Microsoft for specific problems with SP3 issues, but I am not sure that would apply in your case. The issue with SP3 has to do with anti-virus programs. Geek9pm [Reply or follow-up to this message] re: Windows Explorer Problems EDIT Copy/etc Tuesday, October 14, 2008 at 11:16 am Posted by Rich Kurtz (12246 messages posted) I would uninstall Roxio 10, then see if the problem still occurs. If it does, do a System Restore to before you uninstalled Roxio 6 and check it. If that's good then run Windows Installer Cleanup and see if there are any Roxio 6 remnants left and delete if yes. Then try Roxio 10 again. [Reply or follow-up to this message] re: Windows Explorer Problems EDIT Copy/etc Thursday, October 16, 2008 at 10:39 am Posted by Philip Lloyd (2 messages posted) Many thanks to geekpm and Rich Kurtz for responding so quickly. Fortunately I have managed to recover the situiation without using REGEDIT or System Restore. I found a spurious program entry in Add/Remove Prpgrams (not sure why), and when I REMOVED that program, my problem with EDIT/ Copy disappeared. All rather weird but thanks again to geek and Rich. Cheers PL On Tuesday, October 14, 2008 at 7:46 am, Philip Lloyd wrote: >Hi there >I just installed a Roxio software product EasyMediaCreator10, having been advised >to use the Widows Clean Installer Tool. Now I find that when I am in Windows Explorer, >if I do any of the EDIT commands such as Cut/Paste or Right Click Drag, Windows fires >up the Installer and tries to instal (in this case) Roxio Easy CD 6, which I thought >I had completely removed. After I cancel these popups, the PASTE or MOVE is correctly >executed. >I did a System backup (System Restore) and Registry backup before doing the instal, >but can anybody suggest what might have gone wrong, and how I might correct it other >than restoring one or other of these files? >I am running XP Professional SP3. >Thanks >PL [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum