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Question about 'Windows Installer Appears Every Time I Start an Application'
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Question about 'Windows Installer Appears Every Time I Start an Application'
Tuesday, December 2, 2008 at 2:43 pm
Posted by John H. (1 messages posted)

I have a question about Windows Installer Appears Every Time I Start an Application:

When I follow option 2 to fix this issue for Office XP, there is no "group policy" as a snap in. pleeeze help soon! i need to work on a work project and I need office!!

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re: Question about 'Windows Installer Appears Every Time I Start an Application'
Tuesday, December 2, 2008 at 8:29 pm
Posted by Rich Kurtz (12246 messages posted)

I don't believe Group Policy Editor (gpedit.msc) is part of XP Home, only included with XP Pro.

When you ran mmc.exe and clicked Add/Remove Snap-in from the Console menu then clicked Add, was there anything like Group Policy Editor listed? If not then you can't use that method with XP Home.

You could try #3, even though it says it's for Office 2000 only where it says 9.0, you would expand whatever is available in your tree. For me it's 12.0. Then delete the UserData key.

Before you make any changes to the registry, please back it up. An excellent way to do this is to install ERUNT. Let it add an entry to your Start menu during the install process. That will allow ERUNT to backup your registry each time you boot. It only takes a few seconds and has no real impact on boot time. Run ERUNT immediately after installing it to create a full registry backup.

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re: Question about 'Windows Installer Appears Every Time I Start an Application'
Wednesday, December 3, 2008 at 6:46 am
Posted by appleoddity (2343 messages posted)

You need to tell us what application tries to install. What does it say when the installer window pops up? I don't see anything in that article that will probably solve your problem. The utility for fixing this problem is called the "Windows Installer Cleanup Utility" and can be downloaded from Microsoft's website. But you have to pay close attention to which application is trying to install when this problem occurs.

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