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re: explorer.exe crash Friday, May 1, 2009 at 6:10 pm Posted by Jacob6601 (2174 messages posted) First, 0x05de11dc is not an error code, it is a memory location. Searching for it is pointless. Search for "Event ID 26". Is that the file explorer or ie? [Reply or follow-up to this message] re: explorer.exe crash Friday, May 1, 2009 at 6:51 pm Posted by Ms. Eagle (33640 messages posted) What are you doing when Explorer crashes? What apps are you running, etc. Also, try to recall if you'd just recently installed any new software or made any other changes. That's the kind of info that's useful when requesting help. Blocking Unwanted Parasites with a Hosts File [Reply or follow-up to this message] re: explorer.exe crash Friday, May 1, 2009 at 7:51 pm Posted by Michael Ross (5 messages posted) I can recall no pattern or specific programs. No new software. In the initial message, I tried to include my HijackThis log... but apparently that isn't allowed. Explorer.exe is the program that shuts down. On Friday, May 1, 2009 at 6:51 pm, Ms. Eagle wrote: > >What are you doing when Explorer crashes? What apps are you running, etc. Also, try >to recall if you'd just recently installed any new software or made any other changes. >That's the kind of info that's useful when requesting help. > > > [Reply or follow-up to this message] re: explorer.exe crash Friday, May 1, 2009 at 7:56 pm Posted by triplate (20834 messages posted) Adobe Acrobat9 is crashing puters left and right lately..try dumping it and using something else for .pdf files. [Reply or follow-up to this message] re: explorer.exe crash Friday, May 1, 2009 at 8:49 pm Posted by Ms. Eagle (33640 messages posted) I ran a Google search for: Event ID 26 Source Application Popup: explorer.exe- Application Error to see if I'd come across a reasonable sounding piece of advice. One possibility I came across is a corrupt file system, and to run chkdsk C: /f > from a command prompt window to correct any errors. You probably know, but it'll need you to reboot, before it can run. Hopefully, that's successful. Post back and let us know. Someone more knowledgeable than myself, may have some advice to add. Reason is, Hijack This logs aren't to be posted, unless they're requested. Too often users think that's going to help solve a problem, but it's not the answer to everything. I doubt that's going to tell us anything related to this type of problem. Blocking Unwanted Parasites with a Hosts File [Reply or follow-up to this message] re: explorer.exe crash Saturday, May 2, 2009 at 2:40 am Posted by Jacob6601 (2174 messages posted) Other things to try (after "chkdsk C: /f"). Test after each. 1. Run "chkdsk C: /r" for a full surface scan. This will take a very long time. 2. Download a drive diagnostic from the drive manufacturer and run it. 3. Run a memory test. It is best to repeat (as needed) for at least a few hours. memtest86 = http://www.memtest86.com/ Simmtester = http://www.simmtester.com/page/products/doc/download_fp.asp 4. Run msconfig and disable all startup items. Test for awhile and then enable a few at a time if it is fixed with a clean boot. msconfig = http://support.microsoft.com/kb/310560/en-us 5. Run "Sfc /Scannow". You may need your XP CD. System File Checker (Sfc /Scannow) = http://support.microsoft.com/kb/310747/en-us 6. Check (disable) the Shell extensions as shown here: Shell extensions = http://www.notsosoftware.com/Fixing_Windows_Explorer_Crashes.asp 7. Re-install your video card drivers. 8. It may be a bad multi-media file. Check this thread: http://www.annoyances.org/exec/forum/winxp/1240808904 [Reply or follow-up to this message] re: explorer.exe crash Sunday, May 3, 2009 at 5:42 pm Posted by Michael Ross (5 messages posted) Thanks Jacob6601 (and all the others)! I will try these steps and let you know what happens.... On Saturday, May 2, 2009 at 2:40 am, Jacob6601 wrote: >Other things to try (after "chkdsk C: /f"). Test after each. > >1. Run "chkdsk C: /r" for a full surface scan. This will take a very long time. > >2. Download a drive diagnostic from the drive manufacturer and run it. > >3. Run a memory test. It is best to repeat (as needed) for at least a few hours. >memtest86 = http://www.memtest86.com/ >Simmtester = http://www.simmtester.com/page/products/doc/download_fp.asp > >4. Run msconfig and disable all startup items. Test for awhile and then enable a >few at a time if it is fixed with a clean boot. >msconfig = http://support.microsoft.com/kb/310560/en-us > >5. Run "Sfc /Scannow". You may need your XP CD. >System File Checker (Sfc /Scannow) = http://support.microsoft.com/kb/310747/en-us > >6. Check (disable) the Shell extensions as shown here: >Shell extensions = http://www.notsosoftware.com/Fixing_Windows_Explorer_Crashes.asp > >7. Re-install your video card drivers. > >8. It may be a bad multi-media file. Check this thread: >http://www.annoyances.org/exec/forum/winxp/1240808904 [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum