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re: explorer wont work Saturday, May 2, 2009 at 12:12 pm Posted by mikey (232 messages posted) have you try firefox browser just to see if it will work for browsing On Saturday, May 2, 2009 at 9:48 am, bob zinda wrote: >I have been using IE for many years , with google as my search engine. today I turned >the pc on and I cannot access the IE. google included. >Emails and IM work fine so connection is ok. >also, 2 other pc;s on lan sharing the net also access google fine . >I keep getting a message about connection MAY be bad, or other things to check. I >checked all on the list and still no Explorer. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 12:22 pm Posted by mikey (232 messages posted) You could try a system restore before this happened and see On Saturday, May 2, 2009 at 9:48 am, bob zinda wrote: >I have been using IE for many years , with google as my search engine. today I turned >the pc on and I cannot access the IE. google included. >Emails and IM work fine so connection is ok. >also, 2 other pc;s on lan sharing the net also access google fine . >I keep getting a message about connection MAY be bad, or other things to check. I >checked all on the list and still no Explorer. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 12:51 pm Posted by bob zinda (59 messages posted) none of the system restores will work...I tried all the way back 10 days. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 12:53 pm Posted by bob zinda (59 messages posted) how do I do that? I cant dld or access anything on the internet from the bad PC. I am answering this on my second pc with lan internet access. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 1:49 pm Posted by bob zinda (59 messages posted) I installed firefox browser and it works fine. On Saturday, May 2, 2009 at 12:12 pm, mikey wrote: >have you try firefox browser just to see if it will work for browsing > > > [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 2:02 pm Posted by Sgt (1525 messages posted) You might have some Malware issues it can cause plenty of IE problems. Even though Firefox works and I suggest you stick with it, never hurts to run some scans. Malwarebytes Anti-Malware and SuperAntiSpyware would be good choices. Sgt Back up your Data Soldier! [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 2:21 pm Posted by bob zinda (59 messages posted) I had some trojans about 6 days ago, and ran Spyware doctor and norton AV. It found and deleted/quarantined 4 trojans. 49 infections. this AM i ran full scans with both programs and all was clear. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 6:46 pm Posted by Ari (1378 messages posted) If Firefox is working but Explorer isn't, open Explorer and go to Tools/Internet Options, hit the Advanced tab at the top, and press the big Reset button. It'll take it a few minutes, and will, along with "fixing" Explorer, unset most of your Explorer settings. (It won't lose your favorites, though). Assuming Explorer is running after that, you'll need to reinstall your various add-ins, re-set whatever security settings you had before, etc. You can get personalized help from me here: http://tinyurl.com/27848m On Saturday, May 2, 2009 at 2:21 pm, bob zinda wrote: >I had some trojans about 6 days ago, and ran Spyware doctor and norton AV. It found >and deleted/quarantined 4 trojans. 49 infections. >this AM i ran full scans with both programs and all was clear. > > [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 8:37 pm Posted by bob zinda (59 messages posted) I just reopened IE explorer, and did what you said...reset the explorer. it did not work. I still got the 'cannot open this program' page, so i went back to firefox, and it opened fine. . [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 9:02 pm Posted by Ari (1378 messages posted) Internet Exporer 8 was just released. Is that what you're running, or are you still runing IE7? You can get personalized help from me here: http://tinyurl.com/27848m On Saturday, May 2, 2009 at 8:37 pm, bob zinda wrote: >I just reopened IE explorer, and did what you said...reset the explorer. it did not >work. I still got the 'cannot open this program' page, so i went back to firefox, >and it opened fine. >. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 9:29 pm Posted by bob zinda (59 messages posted) I am running IE 7 [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 9:31 pm Posted by Ari (1378 messages posted) OK. Have you checked to make sure that all of your installed firewalls are set to allow IE7? One of those infections you got might have mucked with your firewall settings, and although you've (probably) gotten rid of the infections, you may not have reset your firewalls. To see if it's a firewall issue, the easiest thing might be to (temporarily) disable all your firewalls (Windows Firewall, Norton, etc.) and see if IE then works. You can get personalized help from me here: http://tinyurl.com/27848m On Saturday, May 2, 2009 at 9:29 pm, bob zinda wrote: >I am running IE 7 [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 10:04 pm Posted by Ms. Eagle (33640 messages posted) It sounds like you had some very nasty infections. Even though regular scans come up clean, there may be leftovers those programs can't fix. That's very often the case, and it often takes some special removal tools and steps to clear things up completely. I suggest you register and post on a malware support forum. They specialize in this. There may be a wait of a few to several days, but they'll make sure you get it completely taken care of... if at all possible. Malwares can really trash the OS which includes IE, since it's an integral part of Windows XP. Before posting, follow their preliminary cleaning steps. *Post on only ONE forum. MalwareBytes' malware removal forum GeeksToGo forum Blocking Unwanted Parasites with a Hosts File [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 10:14 pm Posted by Ms. Eagle (33640 messages posted) Just noticed you said you ran Norton and Spyware Doctor. For one thing, whenever there's an infection you shouldn't rely soley on your onboard AV program. They often get hosed from infections. Panda Active Scan Spyware Doctor is fine for an extra, but it's not one of the best. Currently MalwareBytes' and SUPERAntispyware are tops. Download, install and update MalwareBytes' anti-malware... run a scan. This will also be included in the preliminary cleaning steps on those forums. Malwarebytes' Anti-Malware P.S. Disable System Restore to clear out all previous restore points, since they're likely corrupt and contain infected files. Reboot, then create a new restore point, so you have something to fall back on. While you're at it, set a limit on the amount of disk space it uses, e.g. between 1-3% of you disk size. Blocking Unwanted Parasites with a Hosts File [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 10:28 pm Posted by bob zinda (59 messages posted) I dld and ran malwarebytes scan, and it found 5 viruses and 9 infections. cleaned them all. the viruses blocked my 'restore' from working so I could not go back even 2 weeks. I dld firefox on my lan PC and transfer the file to this one that would not go online, and installed it. firefox runs fine here now but not the IE 7. I think I will just stick with firfox, and use the malwarebytes program also. [Reply or follow-up to this message] re: explorer wont work Saturday, May 2, 2009 at 11:24 pm Posted by Ms. Eagle (33640 messages posted) Even though you intend to use Firefox instead of IE, any leftover malwares remain on your system. It's best to get it all taken care of, so you don't have further problems. I still recommend posting on a malware forum. Blocking Unwanted Parasites with a Hosts File [Reply or follow-up to this message] re: explorer wont work Sunday, May 3, 2009 at 7:57 am Posted by bob zinda (59 messages posted) Ok, thank you! [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum