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re: 'Help and Support' will not open in WindowsXP Sunday, November 1, 2009 at 5:56 pm Posted by Helen~ (2626 messages posted) Doug Knox has a script that should repair your 'Help and Support' issue. Once on the site choose the search option and enter Help and Support Fix. http://www.dougknox.com/ [Reply or follow-up to this message] re: 'Help and Support' will not open in WindowsXP Sunday, November 1, 2009 at 6:14 pm Posted by Adam Bradley (8787 messages posted) Likely a malware infection, have you run any scans? On Sunday, November 1, 2009 at 4:32 pm, Bill Davidson wrote: > Help and Support will not open in WinXP. I get a message: Windows cannot open Help >and Support because a system service is not running. To fix this problem start the >service named 'Help and Support.' When I try to start the service in services.msc >I get this message: Could not start the Help and Support service on Local Computer. >Error 1083: the executable program that this service is configured to run in does >not implement the service. > > [Reply or follow-up to this message] re: 'Help and Support' will not open in WindowsXP Sunday, November 1, 2009 at 9:05 pm Posted by Bill Davidson (3 messages posted) I went to the Doug Knox site, did the search, and downloaded the .zip utility and ran it. I got a message that said 'this utility will not fix Help and Support.' Thanks for your response. On Sunday, November 1, 2009 at 5:56 pm, Helen~ wrote: >Doug Knox has a script that should repair your 'Help and Support' issue. Once on >the site choose the search option and enter Help and Support Fix. > > >http://www.dougknox.com/ [Reply or follow-up to this message] re: 'Help and Support' will not open in WindowsXP Sunday, November 1, 2009 at 9:09 pm Posted by Bill Davidson (3 messages posted) I have run a scan recently but I will do another right now and see if that helps. Thanks for the suggestion On Sunday, November 1, 2009 at 6:14 pm, Adam Bradley wrote: >Likely a malware infection, have you run any scans? > > [Reply or follow-up to this message] re: 'Help and Support' will not open in WindowsXP Sunday, November 1, 2009 at 9:33 pm Posted by Adam Bradley (8787 messages posted) What are you using? On Sunday, November 1, 2009 at 9:09 pm, Bill Davidson wrote: >I have run a scan recently but I will do another right now and see if that helps. > Thanks for the suggestion > > > [Reply or follow-up to this message] re: 'Help and Support' will not open in WindowsXP Thursday, November 5, 2009 at 9:27 pm Posted by barry (11 messages posted) press start, open control panel, click administrative tools, click services, find help and support and make sure that startup type is set to automatic. Do this by right clicking in the "startup type" column on the help and support row, select properties and set to automatic. If this will not work you could have malware. you can check malwarebytes here http://www.malwarebytes.org/ there free program works good. On Sunday, November 1, 2009 at 4:32 pm, Bill Davidson wrote: > Help and Support will not open in WinXP. I get a message: Windows cannot open Help >and Support because a system service is not running. To fix this problem start the >service named 'Help and Support.' When I try to start the service in services.msc >I get this message: Could not start the Help and Support service on Local Computer. >Error 1083: the executable program that this service is configured to run in does >not implement the service. > > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum